Butter Torts: A Truly Canadian Legal Podcast

In this episode, Brenda welcomes Marc Robert from Trexo Robotics for an insightful episode about the intersection of mobility, technology, and community for kids with disabilities. What began as a father's search for better options turned into something much bigger, a movement helping families reclaim hope, gather data, and imagine new futures for their children. Marc shares how a viral GoFundMe campaign led to his son becoming one of the earliest users of the Trexo exoskeleton, a robotic gait trainer designed to help children with physical disabilities take assisted steps and build strength, confidence, and independence. He walks us through the real-life impact of this technology, including the clinical, emotional, and logistical challenges that come with it, how Trexo is evolving, and why it's about far more than walking. Key Takeaways: [2:46] Mark's background and introduction to Trexo Robotics. [3:55] Mark discovered Trexo Robotics' robotic device online and decided to trial it for his son, who has a rare genetic condition. [4:27] Mark explains the process of raising funds for the device using GoFundMe and the success of his campaign. [6:14] Mark shares how he brought the device to his son's school to help him exercise and the challenges of using it in a school setting. [9:40] Why setup and comfort matter, and how family feedback changed the product. [13:08] Becoming a long-term support figure for families via weekly Zoom. [16:49] Beyond walking: the device's impact on digestion, sleep, core strength, and social inclusion. [21:23] Why the Trexo works for all levels of gross motor function. [23:45] The device's ability to help children with various motor impairments, including cerebral palsy and multiple sclerosis. [30:32] Accessibility and availability of the device. [35:31] Why heart, not just hardware, defines the Trexo team. [36:54] Where Trexo devices are being used across Canada, and where they're headed next. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Marc: Trexo Advocacy Abby Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on LinkedIn

In this episode, Brenda welcomes three guests from Clear Water Integrated Health and Anchor Rehab Support Services: Justin Kline, CEO, Jane Savage, Registered Social Worker and Clinical Director, and Stacie Dertinger, Chief Clinical Officer. This multi-pronged conversation explores how their teams are creating wraparound care models for individuals navigating complex diagnoses, brain injuries, and developmental differences, while also prioritizing the mental health and sustainability of caregivers. From partnering with child welfare agencies and designing inter-agency care plans and securing innovation grants, this trio is reimagining what "support" really means in a system that often leaves families to figure it out alone. Key Takeaways: [2:23] Jane talks about her work as a social worker, specializing in brain injury and working with complex individuals and family systems. [3:03] The trio discusses the type of social work services provided by Clear Water Integrated Health. [4:30] Stacie shares her 20-year experience as a registered behavior analyst, starting in community living and working with brain injury survivors. [7:36] Justin discusses the company's mission to serve the neurodiverse population and its pivot into various sectors. [8:09] The company's success is attributed to partnerships with the public sector and building bridges between agencies and community partners. [14:07] Importance of caregiver support and the challenges caregivers face. [23:15] The aim is to help families become self-sufficient and manage their mental health. [23:52] The challenges of caregiver burnout and the importance of collaboration among professionals. [24:43] The need for integrated plans of care and seamless communication among different agencies. [29:57] Providing practical resources and training opportunities for caregivers. [32:36] The company's partnerships with public sector agencies and the success of their collaboration. [38:40] How radical humility improves inter-agency collaboration. [43:10] A million-dollar grant and white paper in the works. [45:00] How clients are referred to their services through word of mouth and social media. [50:14] The guests highlight their relational approach and commitment to finding the right fit for each client. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Justin, Jane and Stacy: Clear Water Integrated Health | Anchor Rehab Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda welcomes Kylie James, founder of Koru Nutrition, for a powerful conversation about how nutrition is a missing pillar in recovery care, and how small, manageable changes can lead to massive, measurable results. A Certified Nutritional Practitioner and Registered Occupational Therapist, Kylie shares her unique lens on helping clients recover from motor vehicle accidents, brain injuries, spinal cord trauma, and chronic stress-related conditions. Drawing from personal experience, clinical research, and day-to-day work with clients across Canada, she unpacks everything from gut-brain health and anti-inflammatory diets to insurance approvals, batch cooking, and the power of fermented foods. Kylie also opens up about the Metabolic Balance Program, a customizable, bloodwork-based plan that's helping people lose weight, manage pain, improve sleep, and even reduce the need for certain medications. Key Takeaways: [2:19] Kylie shares her educational background, starting as an occupational therapist in New Zealand and working in various settings. [3:03] Kylie explains her passion for nutrition and how it complements her occupational therapy skills. [3:54] She mentions her nephew's spinal cord injury and her involvement in research and writing a book on nutrition and spinal cord injury. [7:01] The importance of alternative treatments like nutrition and supplements in managing depression. [12:39] The need for empowering people to explore non-medication options for mental health management. [14:09] They discuss the resistance from medical institutions to alternative nutrition approaches. Kylie and Brenda discuss systemic resistance to nutrition-first approaches in hospitals and rehab care. [24:07] How Koru Nutrition gets nutritional therapy approved for MVA recovery, including supplement and equipment coverage. [27:18] What clients with brain injuries need most: blood sugar balance, healthy fats, and small changes that stick. [38:32] Simple, affordable strategies: meal prepping, slow cookers, egg bites, Meatless Mondays, and leftover hacks. [45:17] The surprising benefits, and challenges of keto, intermittent fasting, and other therapeutic diets. [54:33] The Metabolic Balance Program: how it's helping clients reduce medication, manage menopause, and heal inflammation. [56:35] Hormones and brain injury: the overlooked link that's starting to gain attention in concussion recovery. [1:00:50] Women, weight gain, and research gaps: why most health data still doesn't reflect female biology or hormone cycles. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Kylie: Koru Nutrition Inc. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin Eat Well, Live Well with Spinal Cord Injury (book)Metabolic Balance Program

Brenda Agnew and Jordan Assaraf are joined by lawyer, speaker, and host of The Trauma-Informed Lawyer podcast, Myrna McCallum. Together, they talk about how trauma shows up in the legal world, for both clients and lawyers, and why creating a safe, empathetic space is essential to the profession. Myrna shares stories from her own life, including her work on the Indian Residential Schools adjudication process, and how her own healing journey led to her passion for trauma-informed advocacy. They dive into the importance of curiosity over judgment, the role of nervous system regulation in difficult conversations, and why authenticity (not perfection) is key to connection. Key Takeaways: [3:05] Myrna talks about the Justice as Trauma Conference. [5:13] What does it mean to be trauma informed? [7:39] Working as an adjudicator: what Myrna learned about humanity, harm, and healing. [9:28] Myrna shares her personal background, including her traumatic upbringing and early experiences. [10:58] Why trauma-informed lawyering isn't a "soft skill", and how safety leads to stronger client relationships. [14:41] The three things you need to be trauma informed. [19:44] The physiological side of trauma: how the nervous system responds to harm and why it matters in legal settings. [25:03] How practicing curiosity and self-awareness can reduce re-traumatization in clients and witnesses. [28:56] Brenda, Jordan, and Myrna discuss how vicarious trauma affects lawyers and legal professionals. [34:20] Building sustainable practices: how rest, boundaries, and authenticity support long-term legal careers. [39:41] Why even well-meaning lawyers can cause harm, and how to recover and learn when that happens. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Myrna: Myrna: Website | Justice as Trauma Conference Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin Tweetables and quotes: "The conversation of trauma and law, and trauma and justice and how those two things meet up is gaining momentum. It's a global conversation." - Myrna [3:07] "Being trauma informed is something that lawyers can do and should be expected to do, given how much trauma travels in all these different practice areas." - Myrna [6:05] "I believe that lawyers should be expected to receive all of us when we sit down with our fears, our stresses, and our anxieties. And I think being educated on trauma and how trauma plays a role in your decision-making, your emotional response, your behavior, all of those things, is the bare minimum." - Myrna [7:49] "Just because somebody struggles to tell you their narrative doesn't mean they're trying to deceive you. There are deeper things happening." - Myrna [13:10] "I believe that the key to trust is transparency. Be as transparent as possible." - Myrna [22:11] "It begins with education, and we can choose to get educated now." - Myrna [26:16] "I think for every time we show up with our humanity, we lead with our humanity, we recognize humanity and other people, this is how we rebuild the credibility of a profession that, if we're being honest, has zero credibility right now." - Myrna [34:08]

In this episode, Brenda and Jordan sit down with Kris Bonn, managing partner at Bonn Law, to talk about his unique journey from criminal defense to personal injury and medical malpractice law. Kris opens up about his early career, high-stakes trials, the evolution of his family's practice, and how small-town roots influence big legal wins. They also explore the importance of collaboration between firms, using tech to improve case management, and how competitive drive fuels strong client advocacy. Key Takeaways: [1:01] Kris shares his background and how his practice in Belleville grew from his father's original firm. [3:18] The firm's evolution: from real estate and criminal law to personal injury and medical malpractice. [5:07] Kris's transition from Bay Street to criminal defense, and eventually to personal injury law. [7:13] How criminal defense shaped his courtroom confidence and cross-examination skills. [10:15] Two major medical malpractice trials: the cases, the prep, and the outcomes. [14:48] Kris reflects on how his business education and love of competition led him to law. [21:49] The value of collegiality and mutual respect among opposing counsel. [23:15] Why collaboration among lawyers can mean better outcomes for clients and how OTLA fosters that. [26:31] How Kris modernized firm operations with systems, technology, and eventually AI. [30:45] Why AI is becoming a game changer in summarizing medical records and file management. [33:01] Major shifts in personal injury law: benefit cutbacks and increased difficulty in auto collision claims. [35:40] The role of diversification and why criminal defense remains vital for firm stability. [36:52] Memorable small-town cases: hitting cows, ATV crashes, and even an encounter with 60 Minutes! [45:09] Key takeaways for lawyers and owners following a Court of Appeal case that changed liability law. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Kris: Kris: Website Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf catch up with Charlie Johnstone, the new President and CEO of Variety - the Children's Charity of Ontario. They talk about his first few months on the job, how inclusion and community are driving everything forward, and why his experience running events like the Royal Winter Fair and Honda Indy helped him hit the ground running. They also dig into the importance of creating real partnerships, building sustainable programs, and making space for everyone—on and off the field. Key Takeaways: [1:01] Charlie introduces himself and shares his background leading events like the Honda Indy and Royal Winter Fair. [2:36] The 37th Lieutenant Governor Games: 400 kids, 15 schools, and a ton of heart. [5:10] From motorsports to goats to kids, Charlie talks about the levels of emotion he's witnessed in each role. [7:33] Inclusion in action: Kids of all abilities playing together, no special treatment—just fun. [8:29] Brenda shares how inclusive sports like sitting volleyball can level the playing field. [10:00] How exposure to disability at a young age builds empathy and lifelong friendships. [12:01] A story about Brenda's son and his best friend shows the power of unconditional friendship. [13:58] Variety offers immersive programming experiences for corporate team-building—and the impact goes both ways. [16:01] Not all donations are created equal: Why real partnerships matter more than photo ops. [20:18] Plans to scale Variety's programs into more communities through sustainable, collaborative partnerships. [25:00] What is Variety? A look inside their 76,000 sq ft accessible facility with 6,000 members. [27:16] "I found family at Variety" - Charlie shares the emotional impact on members. [31:41] Inclusion is for parents, too. Charlie talks about how friendships form on the sidelines and build community. [36:49] Facility highlights: pools, gyms, meeting spaces, tournaments, and full accessibility. [38:00] Scaling sustainably: Why Charlie would rather do fewer events and do them right. [43:10] "Do good work with good people for a good reason" - Charlie's personal mission. [45:00] Bonus round: Butter tarts (no raisins), dogs over cats, and why he's all about the forest. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Charlie: Variety – the Children's Charity of Ontario Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda welcomes her friend Kristy Dickinson, a rare disease patient, advocate, and founder of Kristy Dickinson Consulting. Together, they chat about the challenges of patient advocacy, the importance of lived experience in healthcare, and how systemic barriers often force patients and caregivers to become their own strongest advocates. They discuss the impact of delayed diagnoses, the need for a cultural shift in the medical field, and how healthcare professionals can work collaboratively with patients for better outcomes. Key Takeaways: [1:01] Brenda introduces guest Kristy Dickinson and her extensive work in patient advocacy. [4:53] Kristy shares her seven-year journey to a rare disease diagnosis and the constant advocacy required even with a treatment plan in place. [5:29] The healthcare system isn't designed for people who don't fit the "standard" medical profile, leading to significant delays in diagnosis and care. [8:32] Brenda and Kristy discuss how patient concerns are often dismissed, leading to worse outcomes. [13:34] How advocacy can prevent medical errors and why systemic changes are needed to prioritize patient voices. [16:48] The burden of advocacy: how patients and caregivers are forced to navigate a complex system, often without support. [20:00] The importance of keeping medical records and using data to advocate for proper care. [22:47] The need for cultural shifts in medicine and why healthcare is ultimately a "people business." [25:34] The healthcare system's lack of focus on patient experience and accountability. [30:00] How systemic barriers discourage patients from seeking care and lead to missed diagnoses. [37:31] The unseen consequences: how past negative medical experiences lead people to avoid seeking care when they truly need it. [45:00] The role of lawsuits in driving healthcare improvements and ensuring accountability. [49:58] Recognizing the expertise of patient advocates and the growing role of Chief Patient Officers in healthcare organizations. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Kristy: Kristy Dickinson: Website | LinkedIn Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew is back, this time co-hosting with Charles Gluckstein as they sit down with Chris Clifford and Ted Bergeron, the founding partners of Bergeron Clifford LLP. In this episode, they chat about how legal practices are evolving, touching on how technology, diversification, and the challenges of life after COVID have shaped their approach. From growing their firms and embracing data-driven decisions to expanding into new practice areas, it's all about staying client-focused. They also chat about the importance of mentorship, firm culture, and how tools like AI are transforming the way lawyers work. Key Takeaways: [3:50] The founding story of Bergeron Clifford and how it has adapted in the past 25 years, including their early focus on motor vehicle accident litigation. [6:05] The shift from generalist to specialist legal practices and the impact of Ontario's insurance reforms. [9:55] The COVID-19's pandemic's effect on motor vehicle cases and the shift to other practice areas like medical malpractice, sexual abuse litigation, and class actions. [12:42] Leveraging technology and data analytics to streamline operations and drive decisions in legal practices. [16:44] Balancing expansion, profitability, and client care, including factors like geographic location and practice areas. [22:10] Managing passion projects and cases with a focus on sustainability and justice. [30:49] Post-COVID client interactions and the growing role of technology, including remote signatures and Zoom meetings. [36:37] Addressing staff management challenges, training young lawyers, and maintaining firm culture in a hybrid work environment. [45:24] The future of embracing AI, trial technology, and evolving client needs while retaining human judgment and a healthy dose of skepticism. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Bergeron Clifford LLP: Visit Website Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew is joined by Linda O'Brien, a lawyer with Gluckstein Lawyers, to discuss the world of personal injury law. Linda breaks down the complexities of personal injury cases, from medical malpractice to sexual abuse, motor vehicle accidents, and more. Brenda and Linda delve into the different tiers of personal injury law firms, the importance of specialization, and why clients should do their homework when choosing a lawyer. They also address some of the challenges in the legal marketing world and emphasize the importance of putting the client's well-being first. Key Takeaways: [1:41] Linda explains what personal injury law covers, from medical malpractice to motor vehicle accidents and sexual abuse cases. [4:02] Understanding the tiers within personal injury law firms: Low-tier firms vs. specialized top-tier firms. [6:06] The importance of expertise in handling specific types of cases. [7:51] Brenda and Linda discuss why clients should be cautious about firms with big marketing budgets and the importance of doing research. [10:00] The issue of law firms taking on cases outside their area of expertise. [13:51] Why the legal industry needs to prioritize client care over monetary gain. [16:47] The challenges of being a lawyer in personal injury law and how firms should prioritize clients' needs. [20:17] Addressing the negative perceptions of personal injury lawyers and the "ambulance chaser" stereotype. [25:00] The significance of community involvement and genuine advocacy in personal injury law. [29:46] How clients should trust their gut and do their due diligence when hiring a lawyer. [35:00] The responsibility lawyers have to serve clients with dignity, respect, and compassion. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Linda O'Brien Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, is joined by Diana Harris, Gluckstein Lawyers' intake coordinator, and her sister Suzanne Coleman, the founder of Horse&Hands. Suzanne introduces us to Facilitated Equine Experiential Learning (FEEL), a transformative therapy that uses horses to help individuals reconnect with their authentic selves. In this episode, they discuss how horses provide healing support to trauma survivors, including survivors of sexual abuse, by fostering trust, emotional regulation, and self-awareness. Suzanne shares her journey, the incredible wisdom of horses, and the remarkable transformations she's witnessed. Key Takeaways: [2:41] Understanding equine experiential learning: What is equine-guided education, and how does it work? [4:57] How horses feel and respond to human energy through their heightened sensitivity. [6:13] The electromagnetic field of a horse's heart is five times greater than that of humans. [7:18] The benefits of horses in emotional and physical healing. [8:00] How horses communicate and reflect emotions through their body language. [9:21] Horses mirror what we need to know about ourselves to heal. [13:02] Suzanne explains her role as a facilitator and shares the incredible benefits she's witnessed. [16:20] Why this type of therapy is invaluable for trauma survivors, including Gluckstein clients. [18:20] How people can find equine-assisted therapy programs near them. [20:38] Suzanne's personal journey: What inspired her to pursue this work. [23:36] The horses choose the client. Suzanne cares for six rescued horses who are integral to her work. [30:21] This therapy welcomes people of all ages and walks of life. [35:04] Some clients have managed to get equine therapy categorized under leisure therapy for insurance coverage. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Suzanne: Suzanne Coleman's Website: Horse&Hands Horse Spirit Connections: Horse Spirit Connections – Find practitioners across Canada. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Jan Marin to today's episode to discuss Fertility Negligence claims. This medical area lacks regulation due to its recent prevalence in the last decade when many families began considering Fertility Clinics' assistance in having children. Jan discusses the many risks involved in this area, sharing many valuable examples of families dramatically affected by mistakes committed by Fertility Clinics. Key Takeaways: [1:41] Jan explains how she became interested in Fertility Negligence. [4:40] What is Fertility Negligence from a malpractice perspective? Jan shares some examples of Fertility Negligence. [9:58] Jan shares her concern about continually receiving calls from clients who suffered from Fertility Negligence. [10:59] How do families first discover a problem that leads to Fertility negligence? [16:46] Often victims of Fertility Negligence hear: 'Just adopt', and it is simply not that easy; Jan explains why. [19:26] What change does Jan hope to see to prevent Fertility Negligence from happening? Jan discusses a few factors. [21:57] There is no regulation over the work done by Embriologists. [23:03] Jan talks about the importance of mandatory error reporting. [24:08] There is a need for an Organization that can accredit Fertility Clinics. [27:33] Does the Government have any involvement in regulating Fertility Clinics? [32:21] We need advocates to make the necessary changes in the Fertility area. [34:07] Jan addresses the layers of complexity in explaining to your child that they are not biologically yours due to a medical malpraxis. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Jan Marin Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes two incredible guests: Kevin Rempel and Dana Parsons. Kevin is a Canadian Paralympian, Hero Mindset Speaker, Workshop & Team Building Facilitator. Kevin has surmounted incredible life challenges to reach the Olympic podium and now brings his powerful message of hope and resilience to audiences through his speaking and writing. He is a 2013 World Champion and 2014 Sochi Paralympic bronze medalist in sled hockey with an incredible story of overcoming tremendous adversity. Dana Parsons is the owner and CEO of Wright Rehab where Kevin is about to begin his new program designed to help people who've faced traumatic accidents find their way to a new, fulfilling life. Key Takeaways: [2:54] Dana shares how she met Kevin and the project they share today. [6:14] Kevin talks about his motivation to help others overcome traumatic experiences. [10:01] Brenda, Kevin, and Dana discuss the power of sharing our experiences with those who go through similar situations. [12:14] Kevin talks about the mental health struggle when overcoming a traumatic accident. [16:47] How does Kevin meet people where they are at? [18:06] Kevin shares the importance of knowing what you must let go to improve. [20:12] Brenda talks about transitions and embracing that life will not be the same. [25:30] Finding opportunity in struggles is the key to growing and learning. [30:04] Kevin shares one of his most significant life lessons. [31:40] Dana clarifies who can benefit from Kevin's program and explains what the program is about. [34:47] Kevin's program can be covered through insurance. [35:25] Kevin talks to those interested in one-on-one coaching with him. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Kevin Rempel and Dana Parsons. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Tiffany Lawand-Fraser, your hosts, welcome Nicole Galeotalanza, Case Manager with TriStar Health Management. She has been working with families and supporting individuals with traumatic injuries since 2002 and started her case management practice in 2007. Nicole's academic and professional journey is a true testament to her commitment, passion, and dedication to supporting others. Key Takeaways: [2:07] Nicole talks about her current role and her connection with Glucksteing Lawyers. [3:57] How did Nicole begin her work as a case manager? [6:26] What is life care planning? [11:25] You only have one chance to get the life care plan you need. [12:50] A life care plan must include what is relevant for the person involved. [13:25} How did Nicole realize she wanted to become a life coach? [15:35] Nicole explains the difference between a therapist and a life coach. [18:30] Nicole speaks of her work as a life coach. [20:35] A life coach accompanies clients from day 1 of their recovery. [23:05] Identifying the client's goals is not always easy. [26:34] Does Nicole help the clients define their goals and how they will look in the future? [33:42] Nicole explains why her passion is working with children. [35:30] Life coaching can support different stages of development and life. [38:55] How is life coaching funded? [46:35] A mindset shift is needed to integrate the necessary support of a life coach into rehabilitation from personal injury. [48:26] How can someone find the right life coach for them? [55:20] As a coach, you try to create more happiness in the world around you. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Nicole Galeotalanza Visit ActionforHapiness.org Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Vanshika Dhawan, today's host, welcomes filmmaker Ally Pankiw. Ally made her TV directing debut with Netflix's "Feel Good," which she also produced. She was also a writer on the "Schitt's Creek" and directed the "Joan Is Awful" episode of Netflix's Black Mirror. Ally recently released her first feature film, "I Used to Be Funny," which she wrote and directed. Ally and Vanshika share an interesting conversation about her career and her latest film, which portrays the reality of overcoming trauma and PTSD. Key Takeaways: [1:41] Ali talks about her film, "I Used to Be Funny." [3:54] Ally explains how she chose the main character's career as a stand-up comedian. [6:37] Vanshika speaks about the difficult job of quantifying the damage done to the victims of sexual assault trauma. [9:01] Achieving justice doesn't close a victim's healing journey. [12:53] The systems in place allow abuse to happen. [17:08] Ally describes how the main character appears passive as a trauma response, finding it difficult to take action in her own life. [18:26] The film intends to validate victims of sexual assault in a way that the law can't. [20:17] Ally shares her experience with the leading actress' impersonation of the main character. [26:28] This Canadian film talks about what happens to our people every day. [28:10] Humor can also be a way to survive together. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Ally Pankiw Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf, your hosts, are joined by Charles Gluckstein in today's compelling episode. Together, they embark on a journey through the expansive realm of AI, tracing its origins and illuminating its transformative evolution up to the present day. Within the ever-growing sphere of technological advancement, AI's massive influence on the legal landscape emerges as both inevitable and indispensable. Key Takeaways: [2:24] Charles discusses AI origins and the two types of Artificial Intelligence. [5:02] Is there one AI source, or is each company creating AI programs? [8:17] What AI programs are used in the legal field? [10:35] Are there programs that are specifically designed to assist lawyers? [13:13] Are there any pitfalls in the use of AI that lawyers should be aware of? [17:23] From a client's perspective, why must the legal firm they choose embrace new AI technologies? [21:03] Will AI impact the quality of education of younger lawyers? [22:01] Charles explores the quality of the work that AI does. [24:36] How does a client know if the AI tools a firm is using are reliable and accurate? [26:01] It is an issue for the law to recognize fake evidence. [28:32] What kind of AI tools are judges using? [31:35] Does the use of AI impact judicial independence? [31:58] How does AI apply to modify images impact medical malpractices and product liability cases? [33:55] Are lawyers being formally trained to use AI tools? [39:21] The more you use AI, the more you learn what it can do for you. [39:47] How is Jordan using Co-Pilot? [44:09] Shortly, most of our ideas and decisions will be checked with AI to ensure they are sound. [46:30] Charles talks about the imminent presence of AI-led robots covering different roles in assisting people. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Vanshika Dhawan, your hosts for today's episode, welcome Mandi Gray to today's conversation about sexual assault and defamation law. Mandi is a researcher, writer, and advocate who lives in Toronto with her dog CeCe. She was awarded a PhD. She is currently an assistant professor in an undergraduate Criminology Program for research and teaching focusing on gender and violence. Mandi also consults with a wide array of profit and nonprofit organizations on complex problems related to gender justice and injustice. Key Takeaways: [2:58] Mandi shares how she got interested in the topic of gender-based violence. [5:30] Mandi explains how meeting Lynn influenced her journey as an advocate for sexual assault victims. [7:47] Mandi did not know that formal reporting of sexual assault could lead to a defamation lawsuit. [11:20] Mandi discusses the anti-feminist backlash to discourage people from addressing sexual and gender violence. [12:33] Mandi acknowledges some of her own misconceptions. [16:01] How can you compensate for the loss of reputation monetarily? [18:50] Many victims are often worried about what could be the consequences of reporting. [22:55] What do advocates say about defamation lawsuits for reporting sexual violence? [29:30] The discriminatory stereotypes about people who experience sexual violence are the foundation for defamation lawsuits. [32:50] How should a rape victim act? [33:15] Diana addresses the ethics on the defense side. [37:45] Mandi talks about her book Suing for Silence. [41:28] Mandi shares other projects she is currently working on. [44:33] The most important is that people make informed decisions. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Mandi Gray Documentary: The Diary of a Rape Trial, Mandi Gray Suing for silence: Sexual Violence and Defamation Law, Mandi Gray Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, engages in a thought-provoking conversation with Aaron Palmer, the owner of Palmer Wellness and Rehab and an occupational therapist. They delve into the vital subjects of cultural responsiveness and humility, offering valuable insights and suggestions on how to exercise humility and achieve a better understanding of people from different cultural backgrounds, Key Takeaways: [3:21] What does cultural responsiveness mean? [6:48] Aaron shares the meaning of cultural competence. [9:32] Be careful of stereotyping! [11:08] Why is it important for organizations to be conscious of cultural competence and responsiveness? [12:03] Don't be afraid to ask questions when working with people from different backgrounds. [13:51] How can people understand more about different cultures? [17:34] A commitment needs to arise after seeing the particular cultural background someone brings, [17:55] Aaron emphasizes the need to acknowledge our biases (we all have them anyway) [19:34] Engaging in honest and authentic conversations with clients/patients is crucial. [21:05] Aaron explains the therapeutic use of self. [24:58] It is okay to admit we don't know it all, show curiosity respectfully, and develop connectedness with clients. [29:01] Aaron speaks about balancing power imbalances. [33:03] Aaron dives deep into the topic of cultural responsiveness. [36:02] What does cultural responsiveness look like? [39:58] We all have a reason for doing what we do. What is that reason? [41:48] What does Team Splitting mean? [46:39] We are all just human beings. [50:03] Aaron talks about his background, his motivation to become an Occupational Therapist, and how he conducts his business. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Aaron Palmer Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Tiffany Lawand Fraser, your hosts, are joined by Stacey Levine in today's episode to explore the field of rehabilitation and the valuable strategies Behavioral Therapists provide to improve patients's quality of life. Stacey was named Healthcare Provider of the Year in the Award of Excellence in Brain Injury Rehabilitation in 2023. She is also co-founder and co-owner of Journey Rehabilitation and specializes in behavior therapy. Key Takeaways: [2:58] Stacey shares what motivated her to get into the field of rehabilitation. [4:28] Stacey highlights the importance of working with a multidisciplinary team. [5:52] Stacey explains in which part of the rehabilitation process she begins working with the patient as a Behavior therapy specialist. [7:39] What is Behavioral Therapy? What does a Behavioral Therapist do? [9:50] Stacey provides some examples of utilizing Behavioral Therapy. [12:45] What kind of collateral support does Stacey provide to families and caregivers? [15:05] Stacey explains how anyone could benefit from the strategies provided by Behavioral Therapists. [17:28] Stacey shares how it is to deal with resistant patients. [20:30] A behavioral therapist must find creative ways to engage the patient in the rehabilitation process. [22:11] Stacey describes the people who can benefit from Behavioral Therapy. [25:10] Stacey follows on some patients for years. [27:01] Stacey admits using the strategies she proposes to clients. [31:50] Stacey emphasizes the importance of being able to "disconnect" from the burden of work when it is time to return to her personal life. [33:04] Behavioral therapy should be applied according to the patient's needs. [34:41] Which are the cases in which Behavioral Therapy is more used? [37:21] Stacey shares the particularities of working with brain-injured patients. [43:20] Discussion, awareness, and information about someone's behavior is a way to encourage people to be more compassionate. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Stacey Levine Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Linda O'Brien to today's episode. Linda recently joined the Gluckstein family from a boutique litigation firm where she focused exclusively on civil litigation, defending tort litigants. She is now a key member of our Sexual Abuse group with the Jellinek Ellis Gluckstein team advocating solely for survivors of sexual abuse. Over her almost 30 years of practice, Linda has appeared before all levels of courts in Ontario, along with appearances before numerous boards and at private arbitrations. Linda is proud to be involved in initiatives to promote policies and practices to retain and advance women in law and to continue to serve as a mentor for many students and lawyers. Key Takeaways: [3:34] Linda talks about her work in the defense field before she started working for Gluckstein Lawyers. [7:26] Linda highlights the value of being empathetic with clients. [10:26] Brenda shares how she got the chance to speak in court after seven years of waiting. [14:14] Linda shares how she chose the type of law she ended up working in. [19:35] Linda discusses the importance of caring for clients and ensuring they are not retraumatized throughout the legal process. [20:43] Is there a mind shift coming from the defense side to the plaintiff kind of work? [25:23] Linda's defense law background greatly benefits her work as part of the Sexual Abuse Group with the Jellinek Ellis Gluckstein team. [26:57] What are some of the most challenging aspects of her work with the sexual abuse cases she takes at Gluckstein? [31:21] Linda explains why causation is so complicated. [33:10] How long does it take to resolve a historical sexual abuse case? [37:45] No client goes to court for the money. [42:01] Advocacy is a powerful work. [42:57] Linda wishes she had no more work one day because that would mean no one would be suffering this way anymore. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Linda O'Brien Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Adrienne Patterson to today's episode. Adrienne is a former client who will share her experience working with the Gluckstein family. Adrianne participated in the Compassion Fatigue Conference of 2023, where she presented her story. Adrienne courageously shares her journey from recovering from a head injury and losing her career, to becoming a victim of sexual assault perpetrated by one of her physicians. Adrienne found her strength and purpose in speaking up for all of those who could not. Key Takeaways: [4:26] Adrienne shares some about her journey. [9:12] Adrienne talks about being pressured to return to work while still recovering from a head injury, which made her sicker. [10:59] Adrienne struggled to cope with life and began having suicidal ideations. [14:55] Brenda shares how she was impacted by not being allowed at her job to take time to take care of her mental health when she needed it the most. [18:30] Adrienne talks about her incredible loss after the injury. [21:11] Adrienne continues sharing her journey after the head injury and the support of her medical team (which kept growing to assist her needs). [26:25] Adrienne decided to contact the police to protect herself and others in similar situations. [29:55] Adrianne was treated as a lier at her workplace, and that affected her tremendously on a psychological level [32:02] Adrienne talks about dealing with the trauma. [33:29] Adrienne pressed charges. [38:07] Adrienne discusses sexual assault and her experience as a victim. [42:35] Adrienne reach out to Simona Jellinek. [46:37] Adrienne points out how differently the rights of the victims and the perpetrators are treated. [48:11] Adrienne decided to pursue the civil suit with Jellinek. [54:36] Speaking at the Compassion Fatigue Conference. [55:55] "I feel I matter as a human when I walk through Gluckstein's doors." [1:00:18] Adrienne was very mistrustful when first meeting Gluckstein Lawyers. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about the 16th Annual Complimentary Compassion Fatigue Conference. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Jan Marin to today's conversation, where they discuss a new project that Gluckstein Lawyers is launching: The Post-Settelment Resource Guide, a guide for people at the end of their settlement. This guide is meant to assist everyone involved in putting a settlement together for an individual or a family that has been through a case. This tool is crucial for guardians to know how to manage settlement funds more effectively. Key Takeaways: [1:52] Brenda shares how she met Glucksteing Lawyers and later became part of the team. [3:52] Jan provides context about this guide, which aims to assist guardians in administering and managing settlement funds. [7:27] Brenda explains what the passing of the account is about. [9:40] Jan explains who a guardian is. [11:16] Sometimes, being a parent and a guardian can be conflictive. [15:48] Jan highlights the most significant difference between a guardian and a parent. [17:50] Jan talks about the management plan. [18:44] Brenda advises other parents about crucial aspects they should consider when working on their management plan. [22:47] Mental health and recreational activities are two aspects all parents/guardians should prioritize in their management plans. [26:05] Jan advises allowing flexibility in your management plan and explains how that would look. [29:28] Brenda emphasizes the importance of having consideration over mental health care. [32:02] Jan explains how passing an account works. [34:17] Brenda shares her personal experience on how passing an account looks. [41:12] Jan provides additional suggestions on passing the accounts. [43:44] This is a business transaction; try to keep the emotional aspect out. [45:44] You can be an excellent parent and still have to learn to be a good guardian. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Jan Marin Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Simona Jellinek to discuss the recurrent topic of sexual abuse in sports. This topic has become more prevalent lately as a result of the World Junior Hockey sex assault case, but unfortunately, this is not an isolated event; other disciplines, like gymnastics and taekwondo, among other sports. Key Takeaways: [3:40] Brenda addresses the vulnerability of young people playing sports. [4:20] Simona highlights two different aspects: the sexual assault suffered by players and the sexual abuse perpetrated by them. [6:07] Simona discusses the criminal aspect of the sexual assault that took place during the World Junior Hockey in London, Ontario. [9:06] It is unusual to have both civil and criminal cases on the same incident. [10:51] In this civil case, players abused someone outside the association. What is the organization's responsibility? [15:55] Simona addresses other cases where settlements are reached. [16:37] Simona talks about more cases of sexual assault in sports. [19:48] What is the link between elitism and sexual abuse in sports? [22:07] When a civil case is pursued, does this impact the organization? [23:40] Sometimes, civil cases can be more effective in finding the truth than criminal cases. [26:36] Simona talks about the value of money in civil cases. [29:30] Are there fundamental system changes in organizations? [33:11] Simone explains the statute of limitations. [35:01] Sexual violence doesn't mean it is violent, but it is still wrong. [35:55] Some people take decades to talk about sexual assault, even when they always knew it was wrong. People come forward whenever they are ready. [37:25] What if the sexual assault happens outside of Ontario? [40:58] Policies change often after lawsuits point to what people did wrong. [43:22] There was a time that no one wanted to talk about sexual abuse. The fact that we are talking about it and bringing awareness about sexual assault is a significant step forward. [47:14] As a victim, taking the first step to talk about sexual assault is a huge step; what follows is easier Mentioned in this episode: To learn more about our work at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Simona Jellinek Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Charles Glusckstein host today's episode, where they discuss the extraordinary events that took place and share the highlights for the Gluckstein family in 2023. Key Takeaways: [1:40] Charles shares what 2023 looked like for Gluckstein Lawyers. [5:45] The development of the post-settlement resource guide was an outstanding achievement in 2023. [7:40] Charles talks about the involvement in the 60s scoop survivors cases. [9:25] Brenda shares the growth of Gluckstein Lawyers during 2023. [13:17] Charles discusses the importance of Elaine Bright's inclusion in Gluckstein's Team. [15:18] Simona's Team brought a lot of awareness to the Gluckstein family. [20:03] In 2023 Gluckstein opened a new group for survivors of sexual abuse (Sexual Abuse Lawyers Alliance). [22:00] What was different in the legal landscape in 2023? [27:15] Brenda and Charles discuss the new hybrid working environment, does it really work? Should we go back to a full in-person approach? [34:20] Screen fatigue is real! [36:12] What is coming out for tech in 2024? [46:43] Charles confesses it is a little scary to think about the reach of AI in ten years. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Charles Gluckstein Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Tiffany Lawand-Frasier as the co-host for today's episode. Joining them is Dr. Matthew Galati, founder of Brain Changes Initiative and a survivor of a Severe Traumatic Brain Injury. He researched how best to heal and created his own recovery protocol based on revolutionary new science around a brain-supporting lifestyle. Against all odds, he recovered fully to complete his medical training and has come full circle as a physician. Key Takeaways: [3:32] Tiffany shares the story of how she met Dr. Gallati. [5:03] Dr. Gallati narrates the terrible accident he experienced and his miraculous recovery. [8:52] Dr. Gallatitells how his rehabilitation began. [10:56] Even though Dr. Gallati knew he could recover from the brain injury, there were many challenges in his healing journey. [13:03] The one organ Dr. Gallati needed to accomplish his goal of becoming a physician was his brain; he needed to find a way of healing. [15:23] Dr. Gallati's pillars were the backbone of his recovery. [19:01] Dr. Gallati describes the first pillar: Aerobic exercise. [19:48] The second pillar is Cognitive activity. [20:26] A healthy diet, mindful meditation, and great sleep hygiene are crucially important to memory and cognition. [22:02] Mental fatigue was one of Dr. Gallati's main symptoms. [23:01] Dr. Gallati lists the main aspects of a brain-healthy diet. [23:56] How did Dr. Gallati get the idea of starting The Brain Changes Initiative? [28:26] Dr. Gallati is a doctor who understands invisible illnesses in a way that only a survivor from TBI would. [32:42] One of Dr. Gallati's main goals is spreading awareness. [34:25] Dr. Gallati explains why neuroplasticity stands at the core of the Brain Changes Initiative.. [36:40] Why is weekly movement so crucial for brain health? [37:31] Dr. Gallati discusses the support work that neuroscientists lead. [39:15] Dr. Gallati advises those who are in the early steps of recovering from brain injury. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Tiffany Lawand-Frasie.r Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin Brain Changes Initiative Follow Brain Changes on Instagram My Stroke of Insight, Jill Bolte Taylor

Brenda Agnew, your host, has the pleasure of welcoming Lynne Harford to today's conversation. Lynne is a Registered Social Worker with a Master of Social Work degree from the University of Toronto. She is also certified as a Clinical Traumatologist and Art Therapist from the Vancouver Art Therapy Institute. Lynne has maintained a leadership role within The Social Work Consulting Group since she joined in 2008 and is The Director of Pediatrics within the practice. She brings with her almost 20 years of clinical pediatric knowledge and draws upon her vast experience and multitude of approaches, which include art therapy, therapeutic play, cognitive behavioral therapy, psychotherapy, grief and trauma, mindfulness-based approaches, and solution and strengths-based counseling. Key Takeaways: [5:07] Lynne discusses the event where she met Brenda, addressing the importance of caring for professionals' mental health. [6:48] Lynne defines burnout. [10:05] Brenda highlights the value of connection. [11:46] Lynne addresses the stigma of mental health. [15:38] Brenda, as a mother of a child with special needs, shares how she physically prepares for what might come and how neglected is the preparedness regarding the mental health aspect. [18:29] Lynne explains how often we see mental health from a place of conformity when there is work in building resilience and acquiring healthy habits. [22:07] Be aware of what you are feeding your mind with. [24:48] Brenda and Lynne discuss the issue of control. [26:23] Lynne suggests: Do not have an attachment to the outcome. [29:54] Lynn explains why we need certainty and also uncertainty. [34:01] Anxiety is pretty contagious. [35:12] We must find the balance between routine, structure, playfulness, and spontaneity. [42:12] Lynne shares healthy communication skills. [43:34] Lynne talks about the work she does. [46:48] Lynne talks about her upbringing. [50:53] Lynne discusses trauma and how it can shape how someone sees the world. [54:23] Caring for our mental health starts with embracing vulnerability and authenticity. [58:17] Brenda shares the value of the Compassion Fatigue Events. . Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Lynne Harford. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin The Habit of Breaking Free from Yourself, Dr. Joe Dispenza

Brenda Agnew, your host, welcomes Vanshika Dhawan to today's conversation about the importance of legal literacy. Vanshika graduated from the University of Toronto, Faculty of Law, earning her JD. While at law school, Vanshika volunteered with Advocates for Injured Workers and helped to provide legal support for clients in need. Additionally, she assisted with her expertise in advocacy and education in the areas of constitutional rights at the David Asper Centre. Vanshika was called to the bar in June 2023. Prior to joining Jellinek Ellis Gluckstein, Vanshika articled at a litigation boutique in Toronto, assisting with sexual abuse and sexual assault cases. Vanshika received her Bachelor of Medical Sciences (Honours), where she studied medical cell biology, specifically the neurobiology of trauma, and obtained her master's in professional communications from Toronto Metropolitan University. Vanshika was an advocate supporting with the research of sexual assault and survivor discourses in the Canadian criminal justice system, in addition to years of experience advocating for survivors in various non-legal contexts. Vanshika's practice at Jellinek Ellis Gluckstein Lawyers will be focused on representing survivors of sexual assault and childhood sexual abuse. She is passionate about helping survivors better understand and navigate the legal system. When not practicing law, Vanshika enjoys writing, reading fiction novels, going to the theatre, and being by the ocean. Key Takeaways: [4:44] Vanshika shares how she helps clients navigate the difficult journey of being a survivor of sexual assault/abuse. [6:11] There are different parts of the healing process, and the civil litigation process can be one of them. [7:02] Vanshika highlights the healing power that regaining a piece of control has for the victims. [9:50] What does legal literacy mean? [13:21] What are the means by which we should be trying to improve legal literacy? [15:47] What are we actually doing to improve legal literacy? [20:34] Vanshika shares what a campaign to support legal literacy can look like. [27:06] What are the tools and resources that people need in order to be able to make informed decisions? [29:25] Vanshika talks about how the legal landscape has changed in the past two decades and how that impacts victims. [34:21] The legal system can be a harsh environment for survivors. [37:50] What are some actionable steps people can take to make sure the literacy piece is in place? [42:42] Vanshika explains why legal literacy is important. [:] Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Vanshika Dhawan Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin Visit AfterMeToo.com

Brenda Agnew, your host, welcomes Linda O'Brien to today's conversation. Linda joined the Gluckstein family from Evans Philp, where she was a Managing Partner, leading the team in insurance defense tort litigation. She is now a key member of our Sexual Abuse group with the Jellinek Ellis Gluckstein team, helping to advocate for survivors. Linda has experience before all levels of courts in Ontario and before both the Financial Services Commission of Ontario (FSCO) and private arbitrations. She has been a speaker at both legal and insurance industry-sponsored seminars. She is a past member of the Hamilton Law Association, The Advocate's Society, The Canadian Defence Lawyers, and the Defence Research Institute. Linda is proud to have been involved in the Law Society of Upper Canada's Justicia Project, which includes fifty law firms across Ontario pledging commitment to discussing and promoting policies and practice to retain and advance women lawyers in the private practice area of law. Linda is a past member of the Hamilton Integrated Research Ethics Board and most recently served as a Mentor to second-year law students in the Civil Procedure course at Toronto Metropolitan University. Key Takeaways: [3:30] Linda discusses her professional journey before arriving at Gluckstein Lawyers. [6:48] Linda confesses some lawyers are actually the "bad guys". [8:30] Linda emphasizes the value of kindness and compassion when communicating with clients. [10:17] Brenda shares how she waited seven years to speak in court and found a heartwarming lawyer on the defense side who respected and valued her feelings and apologized sincerely. [14:08] How did Linda decide she wanted to work as an Insurance Defense lawyer? [15:31] Linda became interested in the field of sexual abuse and started working with Jellinek Ellis at Gluckstein Lawyers. [18:45] Linda confesses her passion for this area of the law, even though it is such a traumatic field. [20:45] Did Linda have to experience a shift in perspectives to work on the defense side? [25:54] Linda became friends with so many clients over the years. [26:44] What are some of the most difficult aspects of working with sexual abuse cases? [30:33] Linda shares how hard is to prove the effects reflected on the client were caused by the sexual abuse experienced decades before. [32:56] How long does it take to reach a resolution on an institutional sexual abuse case? [35:32] Brenda and Linda address the matter of compensation, which in most cases is the only acknowledgment received by the victim. [42:24] Brenda and Linda confess they wish they didn't have work. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Linda O'Brien Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Bethany Nicholson to today's episode to share the story of how she became interested in law and became the lawyer she is today. Bethany joined Gluckstein Lawyers as a summer student in 2021 and returned as an articling student in 2022. She earned her J.D. from the University of Ottawa Law School in 2022. While in law school, Bethany was the Vice President of the Health Law Students Association and was the Lead Coordinator of the Walker Health Law Moot. She also participated in various advocacy competitions, including the Nelligan O-Brien Payne Moot and the BLG and Dentons Negotiation competitions. Key Takeaways: [3:08] How did Bethany decide to be a lawyer? [6:02] Brenda confesses she always wanted to be a lawyer. [9:10] Bethany states that law school gives you little about the compassion piece of practicing law or how to communicate with clients. [11:02] Bethany's career was a unique experience because it happened during the COVID-19 pandemic. [13:00] Law School is not a competition. [13:44] Bethany talks about one student who realized law was not the right choice for him. [16:16] Bethany did not like criminal law despite having different expectations. [18:19] Why does Bethany love tort law so much? [18:43] Bethany defines tort law. [21:59] Brenda shares her appreciation for constitutional law. [24:54] How do people figure out in which area of law they will be practicing? [27:30] Remember that it is okay not to know. [28:10] Bethany explains what happens after law school. [31:25] What does it look like for Bethany to be a practicing lawyer? [33:11] Bethany addresses how common it is to experience impostor syndrome. [35:21] Brenda shares her thoughts about the new generation of lawyers. [37:42] What does Bethany foresee for her near future? [41:48] Brenda asks Bethany about the singular pronunciation of the word "defendant." Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Bethany Nicholson Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Shannon Moroney to the podcast. Shannon is the author of Through the Glass, her own journey following the violent crimes and incarcera­tion of her first husband., Out of The Shadow, and her newest book, Heal For Real: A Guided Journal to Forgiving Others―and Yourself by exploring what she calls the new f word: forgiveness. Shannon is also an internationally recognized advocate of restorative justice, a powerful keynote speaker, one of the "world's 50 most resilient people" (Global Resilience Project), a New York Times "Women in the World" recommended writer (2016), and is featured by the international Forgiveness Project. She travels extensively to lead transformative forgiveness and healing retreats for people and communities overcoming trauma. Key Takeaways: [6:18] Brenda discusses a trauma-informed seminar she recently took. [8:21] Shannon explains why we don't want to become a society in which we cannot speak. [8:57] We live in a 'trigger world'. [9:26] There is a distinction between big T trauma and little t trauma. [11:56] Recounting means reliving; Shannon explains how Trauma Therapy approaches patients who have lived traumatic experiences. [12:30] Shannon gives an example of how trauma affects our psychology. [17:52] Shannon assures there is no chance of living in a non-triggering society; she supports this with an example. [21:20] Shannon shares the story of her first husband. [23:32] Anyone trying to recover from trauma has to take responsibility for the healing process. [27:07] People who seek help in a therapist's office are really brave. [30:47] Shannon talks about her big T Trauma. [39:14] Shannon acknowledges her 'golden circle' and dives deep into the Justice System Trauma. [46:28] Shannon explains how the restorative justice approach works in Canada. [48:36] The civil justice process is much more restorative than the criminal process. [51:04] Sometimes, people don't understand what they did was wrong. [55:23] People who do monstrous things are not monsters; they are still people. [1:00:12] Shannon expresses her passion for the work she does. [1:02:30] Brenda explores the conversation with Shannon and highlights the main approached topics. [1:04:54] Shannon shares her words of encouragement, empathy, and compassion. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Shannon Moroney Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Charles Guckstein, Managing Partner at Gluckstein Lawyers, is your solo host today; he will be discussing technology regarding security with the experts: Dr. Cain Elliott, Lead Futurist and Senior Vice President of Filevine, and Dean Sapp, Senior Vice President of the information security risk and compliance of Filevine. They will dive into security updates and information in the legal landscape that you can't miss. Learn how to protect your legal firm and clients, from emails to hiring a cloud provider. Key Takeaways: [4:35] Cain shares his journey to Filevine. [6:33] Dean talks about his journey to the legal field. [10:02] What basic knowledge must legal professionals understand to protect their data? [13:18] Cain discusses when people tend to make the worst decisions. [18:47] What happens after you click on that suspicious link? [23:21] Cain explains legal security issues for beginners in this arena. [29:20] Dean advises legal professionals about the steps to take when hiring a cloud provider. [33:28] What kind of confidence does a firm have about its database being backed up? [38:42] Keeping creating local copies is a common mistake. [43:58] What every legal firm should be using to ensure the security of their documentation. [44:45] Bad guys share the stolen information and make it available to other hackers. [46:17] Two-factor authentication is the most effective control. [46:38] Why would a firm choose FIlevine to secure their data? [48:32] Dean explains Filevine's defense and depth approach. [50:27] What is an Open Web Application Security Process? [51:16] Cain shares an example from someone trying to hack Filevine's security. [55:47] How is the AI explosion affecting law firms' security? [1:00:12] Cain shares Dean's number-one advice: Run your updates !!! (They are usually there for security reasons ). Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Dr. Cain Elliott and Dean Sapp. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew is co-hosting today's episode with Simona Jellineck. They have the privilege of welcoming Michael Battista to a thoughtful conversation. With over 30 years of experience practicing immigration and refugee law, Michael is certified by the Law Society of Ontario as a Specialist in Citizenship and Immigration Law (Immigration and Refugee Protection). Michael worked with EGALE Canada and the Canadian government to extend the family class to same-sex couples under the Immigration and Refugee Protection Act and has appeared as a witness before Parliament on issues involving LGBTQ+ immigration, sponsorships, and medical inadmissibility. The breadth of Michael's expertise covers the entire spectrum of immigration and refugee law, with a focus on matters related to sponsorships based on same-sex relationships, HIV, medical and other inadmissibility, and Express Entry applications by people seeking to obtain Canadian permanent residence for them and their same-sex partners. Michael also leads the firm's corporate immigration practice, involving the transfers of employees to Canada. He has been an adjunct professor at the Faculty of Law at the University of Toronto since 2003 and an adjunct professor at the University of Toronto's Munk School of Global Affairs and Public Policy since 2017. He received the first Teaching Innovation Award from the University of Toronto's Munk School of Global Affairs and Public Policy in 2018. Key Takeaways: [3:30] Michael shares his motivation to do the work that he does. [6:30] Michael talks about his life in his twenties and the impact of HIV on his community. [10:15] Many changes have taken place in the past couple of decades. [14:54] Simone remembers how difficult advocating for LGBTQ+ rights was in her twenties. [16:39] Rainbow Railroad is not only happening in Canada. [18:43] Michael recalls the early times of fundraising for Rainbow Railroad. [22:30] Brenda, Simona, and Michael address the societal aspect in Canada compared to the US. [27:05] Michael defines prosecution. [29:00] Is Rainbow Railroad alone gathering funds for the cause? [30:01] How does Rainbow Railroad help the people in their initial times in Canada? [33:14] Michael discusses some of the steps forward and some of the steps back that have occurred in this movement over the years. [34:05] What role do other organizations like the UN play in advocating for LGBTQ+ rights? [37:30] Michael highlights the power of certain words. [38:12] How can people get involved? [40:02] Does the local Ugandan community in Canada hold the same judgments over the LGBTQ+ community? [41:37] How many people did Rainbow Railroad help over the years? [42:30] Michael shares one particular email that got to his heart in 2010. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Michael Battista and visit Rainbow Railroad. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew is co-hosting today's episode with Simona Jellineck. As we dive into the month of June, we have an exciting lineup of episodes dedicated to Pride Month. These discussions are not confined to a single day or month, which is why they will remain available on Gluckstein's platform. In this episode, Brenda and Simona have the pleasure of welcoming Jacq Hixson-Vulpe as a guest. Together, they will engage in an insightful conversation about equity, with a particular focus on the pressing issues affecting the trans community. Jacq brings 20 years of passion and experience to the role of EDI Strategic Advisor at the Ontario College of Pharmacist. At 15, they started facilitating education and training sessions with TEACH which stands for Teens Educating and Confronting Homophobia, this experience ignited their lifelong passion for education as a key tool to challenging systemic barriers. As a Ph.D. candidate, a registered educator and someone with ten years experience in Social Service and Community Development, Jacq brings their expertise working alongside community to identify and address barriers to their passion of driving systemic change. Jack has authored numerous resources of supporting LGBTQ communities in the workplace as well as having more than five hundred education sessions. Key Takeaways: [4:05] Jacq explains what is happening currently in the LGBTQ community. [8:13] Jacq uses the pendulum analogy to describe the human rights movements that began in the early 90s'. [14:06] Why is the trans community specifically targeted? [19:56] Jacq is a big fan of building solidarity, you can't tell people what to think. [21:47] Brenda wonders why there are supporters of the anti-trans movement. [27:46] Many trans individuals live below the poverty line. [29:02] Trans people are not being hired just because they are trans. [30:36] Are basic human rights of trans people truly protected? [31:42] Jacq explains why it might seem that trans people are 'hiding' something. [34:04] What about people who are trying to commit fraud and are legally allowed to change their name? [36:56] 'It could be you some day'. [40:17] What can people do to help trans rights to be respected? [44:42] Don't turn a blind eye to injustice. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Jacq Hixson-Vulpe. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf, your hosts, welcome Diana Rockbrune, Marketing Manager at Gluckstein Lawyers, to discuss legal marketing, what it looks like in legal communities, why it is important, what can and cannot be done, and how firms have different approaches in this field. Key Takeaways: [2:35] Diana talks about her legal and marketing background and how she became part of the Gluckstein family. [3:35] Diana explains her role in the previous law firm she worked for. [6:10] Diana highlights the value of reputation when marketing a law firm. [7:50] How does Diana see the changes in legal marketing over the past decade? [10:45] Different practices, different types of marketing. [12:38] What is the focus of a Marketing Manager? [14:28] What are some of the challenges that exist in the world of legal marketing? [18:30] Marketing also allows people to become advocates. [21:22] Diana talks about her life as a mother. [24:28] How has COVID affected Legal Marketing? [30:04] Returning to events after three years of COVID restrictions is nice. [32:25] Diana discusses the financial aspect of legal marketing and how businesses have changed their ways of operating due to COVID. [38:35] Diana talks about participating in a Breast Cancer Awareness event. [42:45] Diana responds to rapid-fire questions. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Diana Rockbrune Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Sarah … to today's episode, Sarah and Brenda have collaborated on several enterprises, and most recently, they collaborated on an advocacy workshop for families at a children's treatment center. They talk today about advocacy, where it comes from, and what really means to be an advocate for them. Key Takeaways: [4:07] What brought Sarah into the world of advocacy? [7:14] Sarah shares the moment of meeting with parents that have gone through a similar experience to hers. [16:15] Brenda and Sarah connect with others through the lessons learned from their experiences. [18:58] The advocacy work can take longer than you expect. [22:18] Where does advocacy come from? [24:12] Advocacy is about information. [28:37] Sarah shares how the work of advocacy is about finding a way to slowly realize what is in the way for people to change their minds about something. [33:51] Listen to people who live with disabilities! [35:28] Sarah shares what she learned from Disability Advocates: Is this about you or about your child? [39:26] Sarah discusses the importance of networking, consent, awareness, and connection. [44:32] It is ok to be frustrated. [50:33] You are not alone; find your people. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Sarah Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Your hosts, Brenda Agnew and Simone Jellinek welcome Eden Dales to today's episode. Eden is an MSW, RSW, a registered social worker with the Ontario College of social workers and Social Service Workers, and a member in good standing with the Ontario Association of Social Workers. Eden graduated with her master's degree in social work in 2001 at Yeshiva University, Wursweiler School of Social Work. Eden works at Eden Dales School of Social Work, a community-based social work practice that provides assessments and counseling services for clients and families recovering from trauma across Ontario in many languages. Key Takeaways: [2:25] How did Eden get involved in trauma-informed care? [4:33] Eden talks about the core principle of the trauma-informed approach. [8:22] Brenda describes the challenges that face a trauma survivor when entering a law firm. [9:07] Simona talks about her interest in Trauma Informed response. [13:40] Eden introduces the concept of "gentle curiosity." [17:11] Eden explains how the trauma-informed approach promotes resilience and reduces the possibility of retraumatization. [19:40] Why would a lawyer want to receive trauma-informed training? [20:34] Simona shares the benefits lawyers acquire as a result of being trained in Trauma Informed. [25:14] Brenda shares her experience seeing the results of not using the trauma-informed approach. [30:09] Why is there an immediate hesitation or resistance from lawyers to wanting to learn more and incorporate the trauma-informed approach in their practices? [33:45] Eden talks about her biggest resistance to using this approach. [37:10] Our job is not to challenge people's realities. [40:50] As an individual, why would someone want to have trauma-informed training? [50:42] Remember that the same brain that has experienced the trauma is the one which you are dealing with today. [52:33] Eden details the first steps when seeking trauma-informed training. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Eden Dales Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Your hosts, Brenda Agnew and Jordan Assaraf are joined by Mike Shoreman. In 2018 Mike was diagnosed with Ramsay Hunt Syndrome, which left him with several different impediments and a disability. Before contracting Ramsay Hunt Syndrom, Mike was an avid stand-up paddle boarder. Still, this illness did not stop Mike from crossing the five great lakes in August 2022, a fantastic accomplishment he celebrated with fans, friends, and family. Key Takeaways: [4:56] Mike talks about his life before 2018 until he was diagnosed, and a new journey began seeking healing. [9:40] What did Mike feel when he was diagnosed? [13:03] Mike shares what he did to make himself feel better. [16:31] Did anyone recommend Mike to seek counseling or social work? [21:36] Mike found the motivation and inspiration to get back on the paddle board after going through a mental breakdown. [28:37] Mike shares how it felt to be back on the board and how he gradually started to get accustomed to being on the water again. [32:55] How did Mike think about crossing the five great lakes? [36:20] The pandemic changed everything, and Mike realized they needed an event that brought attention from the press. [41:05] Mike wants to go through all the great lakes. [41:47] Who is on Mike's team? What expertise does each person bring? [44:46] Mike talks about the Accessibility Awards. [45:31] Mike shares the most demoralizing defeating moment of his life. [49:06] What is Mike doing now? [53:55] People are more willing to support people with disabilities. [54:45] Mike talks about the documentary that is about to be launched. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Mike Shoreman's achievements. Follow Mike on Twitter Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, is joined by Aaron Lightstone, founder of an organization called Music Therapy Toronto. Aaron Lightstone RP, MMT, MTA is an award-winning musician, composer, psychotherapist, music therapist, and educator. In this episode, Aaron and Brenda talk about the amazing benefits of Music Therapy and who could benefit from this therapeutic approach that has been growing and expanding to help people heal and improve joyfully. Key Takeaways: [2:13] Aaron introduces himself [3:56] Aaron talks about his work with patients rehabilitating from brain injury. [5:48] Brenda shares how she found a new way to connect with her son in music. [7:08] What is music doing for people struggling after an injury? [11:40] Brenda highlights the importance of setting different goals for different people. [14:07] The goals set for music therapy accelerate the goal set for physiotherapy, speech, and occupational therapy. [19:18] Music therapy is enjoyable. [24:16] Music therapy creates so much more than therapeutic benefits, the educational and cognitive advantages are substantial. [29:20] What are the recent changes in the Music Therapy industry and approach? [35:50] Music therapy is not as popular as it should be. [37:06] Aaron talks about an initiative from two colleagues researching the benefits of music therapy in rehabilitation contexts called the Music and Health Science Research Collaboratory. [40:56] Aaron shares his role in assisting clients who suffered a brain injury. [49:55] Many people of different ages can benefit from music therapy. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Aaron Lightstone Music and Health Science Research Collaboratory Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, is joined today by three fantastic guests Jane Malkovich, from the DNA Genetic Detective, Elaine Kicknosway, and Colleen Cardinal, both co-founders of the Sixties Scoop Network and survivors. In today's episode, they talk about the Sixties Scoop, its work and initiatives, and the progress made in the last decades in reuniting families and raising awareness about it. Key Takeaways: [2:48] What is the Sixties Scoop and why is it so important? [5:01] Elaine shares how she found out about the 60s Scoop. [7:33] There only are estimated numbers in regard to the 60s scoop survivors, it is believed that they are around 20,000. [8:38] They took children from their homes, and the government framed it as a benevolent act. [10:32] Many children were taken outside of Canada, making it very difficult to find them. [14:19] There are 109 recommendations that range from cultural sensitivity to the maintenance of family ties. [15:40] There is not enough written about the loss of cultural identity, community, and land. [17:34] What is the goal behind starting the 60sScoope network? [20:41] Jane shares how she joined the 60sScoope network. [25:01] Most people don't know how to read a genetic mapping. [26:40] They are providing the genetic kits for free. [28:30] How can people help? [31:30] Some nonindigenous people came to them to find out if they were indigenous. [34:21] Jane addresses the fear of reconnecting with biological families. [39:10] Brenda recognizes and thanks Colleen and Elaine for their work helping other survivors in the way they do. [41:16] Colleen, Jane, and Elaine share their messages with the audience. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about The Sixties Scoop Donations Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf, your hosts, welcome Charles Gluckstein to today's episode to talk about 2022's highlights. They talk about how Gluckstein has grown through several mergers during this year, which has enriched their experience and improved the quality of the service that clients are receiving. Charles is proud of all the outstanding work and collaboration the Gluckstein family has done in 2022. Listen to today's episode, learn about the best of 2022, and what is on the horizon for Gluckstein Lawyers. Key Takeaways: [2:26] Brenda shares the highlights of one year of hosting this amazing legal podcast. [8:50] Charles calls 2022 a 'transformative year" for the Gluckstein family. [9:50] Gluckstein has become one of the leading firms in Sexual Abuse across the country. [10:25] Class action and mass torts were two other areas where Gluckstein Lawyers dove deep this past year. [13:50] Charles talks about technology and the changes involved with staying updated. [17:56] It is imperative to be ready to transform yourself. [19:01} Charles talks about the Trauma-Informed Approach. [21:28] Charles talks about the crucial importance of Brenda's role as a former client in Gluckstein lawyers. [22:28] Jordan talks about the merges that happened at Gluckstein in 2022. [27:16] What is on Charles' mind for the next year and beyond? [34:43] Brenda talks about the world of accessibility that has opened up. [42:55] Charles talks about the feeling of being at the start line. [46:38] Charles gives advice to listeners. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Charles Gluckstein Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, is joined by Diana Harris and Simona Jellinek who have been working with Supporting Survivors, where they have been focusing on advocating for victims of sexual abuse and assault among other issues. They usually receive the first inquiries through a phone call, where they hear devastating stories (experiences that are often voiced for the first time), they have the privilege of becoming these survivors' companions, listening to their stories, assisting them legally and also helping them navigate the system for them to find as many supporting resources as possible. Key Takeaways: [2:40] Simona talks about what kind of clients she sees and what she does to support them. [4:03] Most of the sexual assault survivors who come to Gluckstein Lawyers have never spoken to anyone about the events before. [8:16] Supporting survivors of sexual assault requires a specific approach. [10:50] Diana reassures: "Trauma is trauma". [12:14] Simona talks about how her background experience is transferable to her work supporting survivors of sexual abuse. [13:15] What a Trauma Centre Approach actually looks like. [16:30] Simona emphasizes the impact that each interaction can have on a person and how someone can be able to best serve that person. [17:25] Trauma Informed Training is going to be another way of caring for the clients in a better way. [18:36] Clients tend to call back Gluckstein's Lawyers since they felt better after being listened to. [21:38] Diana talks about how they help people navigate the system. [22:55] Finding resources available for survivors can be challenging (especially for men survivors of sexual abuse). [24:39] Why do male survivors of sexual abuse have less access to support? [27:10] What is the financial piece of having to seek out support? [31:15] Brenda talks about her experience with mental health services. [33:38] How does someone from a marginalized community find support resources? [36:10] Simona shares how the first communications with the clients are. [39:06] Sometimes just knowing more gives the clients the sense of getting their power back. [40:04] How can anyone encourage someone to pick up the phone to find out more about his/her case? [43:40] You can't fake genuine interest, Simone explains what it means to represent survivors. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Simona Jellinek and Diana Harris. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Jeanette and Claudia from the Speech Therapy Centres of Canada. They share how the Speech Therapy Centres of Canada started and how they built a community built on connection and supporting people to show their essence through communication. Key Takeaways: [1:43] Jeanette introduces herself. [4:03] Claudia was the first speech pathologist working at the Speech Centres. [5:27] Claudia introduces herself. [7:41] Claudia decided to dedicate her efforts to working with children with brain injury, joining this way both of her biggest passions. [10:05] Brenda talks about how speech therapy tremendously helped her son. [12:15] What do Speech and Language Pathologists do? [13:41] Jeannette talks about examples of what is done in Speech Therapy. [18:00] Claudia talks about the goals of Speech Therapy for children and adults. [19:18] Brenda shares how early her son was admitted to the Infant Hearing Program. [24:10] Jeanette talks about the importance of being informed. [25:05] Jeanette talks about Parents' Workshops. [31:54] Do Claudia and Jeanette get involved in assessments related to malpractice? [33:54] Jeanette talks about Cognitive Communication Difficulties. [38:11] Social communication is critically important and Jeanette explains why. [43:46] Speech pathologists are a very big part of mental health teams. [44:38] Are people aware of the importance of Speech Pathologists? Do people really follow their recommendations? [51:33] Claudia talks about the necessary rapport and trust that needs to be built with clients in order to be able to work with them. [57:00] Constancy and continuity are fundamental for Speech Therapy success. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about The Speech Therapy Centres of Canada. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Sherry Caldwell to today's episode. Sherry is the co-founder of the Ontario Disability Coalition. Sherry has been breaking down barriers to employment by opening a disability-positive marketplace GoodOnU.ca to create employment for youth with disabilities. Her daughter, Ashley was born with multiple disabilities, she loves art, coloring music and movement, she is a GoodOnU Social Media influencer and she is loving this meaningful opportunity. Key Takeaways: [2:12] Sherry introduces herself. [3:10] Sherry talks about her daughter, Ashley, who was born with multiple disabilities. [4:23] In 2017, Sherry initiated the Ontario Disability Coalition. [8:25] Brenda demystifies the reality of caregivers and people with disabilities in Canada. [13:35] People are not well informed about the real numbers about disabilities, at one point in your life will be touched by disability. [14:57] Sherry shares how they approach disabilities in Australia. [17:04] Advocacy is not easy: Give what you can. [20:36] Just a few people can make real change. [21:15] Sherry talks about GoodOnU. [27:05] Sherry shows one of her daughter's artwork. [32:39] What is good for one is good for all. [33:30] People with disabilities need representation. [35:46] How can we get people to get involved? [39:20] What to do if you are running into a barrier? [46:41] Advocacy takes different shapes, it can be a small action that then triggers a bigger reaction. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Sherry Caldwell GoodOnU.ca sells books, t-shirts, hoodies, and hats designed with disability-positive messages in mind. Their books are written by people with disabilities and caregivers and their merchandise is designed to make you feel good, and look good while doing good! Ontario Disability Coalition Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Jesse Frohlich to today's episode. Jesse has recently joined the Gluckstein family and shares the professional journey that led him to where he is today. Jesse received his Bachelor of Arts (Honors) from the University of Toronto in history and sexual diversity studies. During this time, he took opportunities to study abroad which led him to the University of Strathclyde in Glasgow, Scotland where he graduated with a law degree. During his time in law school, Jesse volunteered with the University of Strathclyde Law Clinic where he assisted clients with Employment and Landlord/Tenant disputes. Upon his return to Canada, Jesse completed his NCA exams and was called to the bar in June of 2022. Jesse is passionate about helping others through difficult times and was thrilled to join the Gluckstein team and work representing survivors of sexual assault. Before being called, Jesse worked at a full-service law firm on various types of personal injury files. He is looking forward to focusing on sexual abuse law and working to assist people through their personal and complex cases. Jesse has over a decade of experience working with the public and strongly values the humanity and service aspects of the legal profession. Key Takeaways: [2:54] How did Jesse get to Gluckstein? [7:35] Jesse worked in customer service for over a decade and he values being part of a great team more than anything. [8:33] What motivated Jesse to become a lawyer? [19:05] Jesse took advantage of every opportunity that was presented to him. [23:35] Jesse came to Gluckstein to assist in the sexual abuse/assault arena, he dives into the meaning this has for him. [26:45] Jesse shares his passion for helping people seeking justice. [29:38] How does Jesse prepare himself to work with such difficult cases? [30:45] Jesse talks about the conference Gluckstein is planning with four survivors of sexual abuse. [34:54] Brenda and Jesse talk about the stigma around sexual abuse cases. [39:45] Sometimes it is ok to question authority, we should be able to challenge authority. [41:37] The number of false accusations is minimal. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Jesse Frohlich Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf, your hosts, are joined by Brian Moher to talk about medical devices, products, and patient safety. Brian joined Gluckstein Lawyers in 2022. He was called to the Ontario Bar in 2005 and has devoted his career to complex litigation. He has acted as Trial and Appellate counsel with experience at the Superior Court of Justice, Divisional Court, Court of Appeal, and the Supreme Court of Canada, as well as being appointed Pro Hac Vice counsel in the United States. Brian spent the first decade of his career as a health law defense lawyer in both civil and professional regulatory proceedings. In 2015, Brian started working as the plaintiff's counsel in medical negligence actions. Brian has practiced as plaintiff class action counsel since 2005. He acted as trial counsel in medical device class actions, including St. Jude Medical v Andersen and Taylor v Canada. Key Takeaways: [4:40] What are the differences between patient safety and product safety? [7:08] Brian shares an example of product and patient safety. [13:45] When someone gets hurt during medical treatment and there is a product involved, does the involvement of a product complicate the case even further? [19:24] If a device receives approval from a regulatory authority but through investigation it is determined that the product is unsafe, is there liability against the regulatory authority? [21:00] Is it easier than a new factory in the medical device space? [21:53] Will the regulatory authorities start implementing the approval of devices' patient safety at any time in the future? [23:50] Will the regulatory authorities provide directions to the manufacturer in respect to any specific training on the use of a specific medical device? [25:06] How does the regulatory authority act when ta patient experiecned a problem with a product? Would that product remain in the market? Would the regulatory authority provide farther directions for the use of that product? [25:42] Brian shares his advice in respect to patient safety when using any type of medical device. [27:19] Brian answers the series of "This or That?" questions. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Brian Moher Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube

Brenda Agnew, your host, welcomes Michelle McClure, Executive Director at Ability Online, to have a conversation about the organization, its origins, its work, its mission, and the exciting news they have for the near future. Key Takeaways: [1:40] Michelle talks about Ability Online, a supportive online community for children with disabilities to connect with each other that started 32 years ago. [8:18] Michelle explains the development of a young adult portal until Ability Online became an all-inclusive community. [10:02] What does Ability Online offer? [14:29] Michelle speaks about the safety, security, and confidentiality that Ability Online assures for its users. [17:14] Have any of these online connections moved to an in-person relationship? [19:04] How did Michelle and her Team keep Abilities Online going for 32 years? [21:10] The pandemic brought a lot of members back to the Ability Online platform. [23:41] The content in Ability Online comes from users' requests. [27:45] Michelle describes how she created a manual for the community partners following the "Jenga model" where the child is at the top. [29:01] What does it mean to support social accessibility? [34:02] How is Ability Online founded? [39:01] What are Ability Online's goals for the near future? [43:38] There will be a new platform that will be called MyAbility. [44:31] Michelle talks about Ability Givers, a program that any member could qualify for. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Michelle McClure. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf, your hosts, welcome Simona Jellinek to today's episode. Simona Jellinek leads the Sexual Abuse and Assault team as counsel. Simona has more than 25 years of representing survivors of childhood abuse as well as adult assaults. She has litigated against religious institutions, Children's Aid Societies, all levels of government, Big Brothers, Scouts, school boards, and many other institutions where people are placed in harm's way. Simona has litigated hundreds of cases and has helped her clients achieve some of the highest settlements for sexual abuse cases in Canada. Simona is one of Canada's most experienced and successful lawyers in the complex and unique area of sexual abuse and assault litigation. Her experience in the area allows her to provide effective legal advice with knowledge and compassion. She has dedicated her life to helping survivors of sexual trauma in their journey toward healing. Key Takeaways: [4:25] Where did Simona start practicing first? What was her first sexual abuse case? [9:33] How did Simona play a role in changing the limitations on sexual abuse cases? [12:10] Simona explains the relevance of lifting this limitation from sexual abuse cases. [17:30] Simona shares the response of sexual abuse survivors to the change in the law. [26:18] Simona talks about her work on sexual abuse happening in foster homes. [29:35] Simona speaks about her work in cases with big and prestigious organizations accuses of institutional abuse. [36:43] Change happens with difficult cases. [39:28] Simona talks about joining Gluckstein Lawyers. [47:57] This or that questions with Simona. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Simona Jellinek Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Collin and Kyle Scott to today's episode. Kyle is Ontario-born, given a life against all odds when diagnosed with a physical disability called Cerebral Palsy at the age of sixteen months. However, all the love and support from his village have made him a stronger person. Kyle graduated from college to become an architectural technician but continues to find it challenging to fit into a world that is ill-equipped for those with disabilities. After years of struggling to find his purpose in the architectural field, he decided to write a memoir of his life with Cerebral Palsy. Kyle is also the author of In A Split Second: Living in the World With Cerebral Palsy and, in today's episode, he is sharing his motivation and mission behind it. Key Takeaways: [2:13] Collin gives a brief introduction about Kyle. [4:30] Kyle only wanted equality. [6:23] Kyle started college at 18 years old even though he could have stayed in school until 23 years old. [8:40] Kyle was not the only one affected by cerebral palsy, his family is with him on the journey. [11:00] Brenda shares her son's experience meeting his best friend who always saw him beyond his disabilities. [16:50] Sometimes the real world is not nice, nor fun. [18:04] Collin shares the challenges that high school presented to Kyle and all other children with different capabilities. [22:30] Collin talks about how love fuels the relationship with Kyle. [25:20] Collin speaks on his work in regard to educating people on how to treat Kyle. [27:10] Kyle wants to share his experience dating. [28:50] Kyle shares the most challenging things he faced while online dating. [34:15] Anything is possible. [36:15] Kyle's book is written for future generations. [37:48] Kyle affirms that he has a normal life. [38:12] Collin talks about how he discovered Kyle's sense of humor. [42:01] Kyle talks about his projects apart from the book. [46:34] Collin explains why Kyle got "Spunky" as a nickname. [49:30] Kyle shares his advice: Never give up and challenge yourself. [51:12] Collin speaks about the power of positive criticism. [52:35] Kyle shares the impact her fifth-grade teacher's words had on him. [57:55] How can we educate people to make things easier for people living with disabilities? Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Kyle Scott Email Kyle at [email protected] Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Ivanna Iwasykiw. Ivanna's personal Injury practice is focused on representing survivors of sexual assault, childhood sexual abuse, sexual harassment, revenge porn, invasions of privacy, and institutional abuse. Ivanna is a compassionate, practical, relentless lawyer, and a fierce advocate. She hopes that in assisting survivors in seeking justice and closure, she can help them find their power again. In today's episode, Brenda and Ivanna address several crucially important matters including cyberbullying, internet harassment, and revenge porn. They also dive deep into the Duty to Accommodate and the power of Human Rights as a mechanism for change. Key Takeaways: [4:27] Ivanna shares why she covers many areas in her practice. [9:51] Ivanna talks about the bond between cyberbullying and internet harassment. [14:30] Ivanna shares a powerful example. [15:35] Ivanna explains what is considered cyberbullying. [16:50] Ivanna explains how cases of revenge porn work. [19:15] What happens to the victim of cyberbullying? [22:11] When should someone report a post? [26:15] What is the responsibility of schools or any other third party in a cyberbullying incident? [29:35] Most of the time parents don't know where to go when their child is being cyberbullied. [30:30] What role does the police play in cyberbullying? [35:18] Ivanna talks about the Ontario Safe Schools Act. [38:55] What does the Duty to Accommodate mean? [42:15] The Duty to Accommodate is intended to prevent discrimination against people with disabilities. [44:02] Ivanna shares how the Duty to Accommodate applies in cases of pregnancy and religious contexts. [45:23] Brenda shares an experience where her son had no available access to see his brother playing hockey. [49:32] Ivanna explains what Undo Hardship means. [54:13] Ivanna talks about the power of human rights as mechanisms for change. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Ivanna Iwasykiw Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Kevin J. Collins to today's episode. Kevin is the president and CEO of Easter Seals Ontario. Kevin has a long-standing history of working with children with disabilities, he was born with cerebral palsy and uses a walker himself for mobility. He was the Easter Seals Provincial Ambassador "Timmy" in 1976 and in 1991 joined the organization as Manager of Corporate and Special Events. In this episode, Kevin shares about the amazing journey that led him to where he is today, he explains the mission of Easter Seals Ontario, which turns 100 this year. 100 years of supporting children with physical disabilities for them to thrive and reach their goals and dreams. Key Takeaways: [1:56] Kevin talks about his work at Easter Seals Ontario and how he got to his position there. [10:02] Kevin explains what Easter Seals is all about. [11:36] The Eastern Seals is turning 100 years old on November 28th 2022. [15:31] Kevin talks about the funding aspect of the organization (that doesn't receive any support from the government). [19:03] Brenda and Kevin talk about the items needed by some disabled children that are not covered by health insurance and are achieved through funding. [27:50] Brenda shares her family's experience with the camp and how they became hooked. [30:25] Kevin describes the activities they organize at the camps. [34:35] Brenda shares the extra help she received when her son went to Easter Seal's camp for the first time by himself. [36:30] How can people support Easter Seals? [39:14] Kevin speaks about Easter Seal's scholarships. [42:25] Kevin shares how incredibly challenging have been the last two years. [43:57] Kevin describes how Virtual Camps came to life. [46:44] Kevin shares the plans of offering overnight camp this summer. [47:31] The age has been extended for those wanting to participate in the camps (up to 37 years old!) [50:05] Kevin wishes to inspire children to take his place as President and CEO of Easter Seals. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Kevin J. Collins Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, is welcoming Jill Teeple to today's episode. Jill is an investment advisor with BMO Nesbitt Burns and is also Gluckstein's Lawyers financial advisor. Jill has helped Canadians make smart money decisions and build profitable investment portfolios since 2008. Jill believes that every person should have a financial plan to help them reach their financial goals. In this episode, she shares her experience working for Community Living London, and her participation with the same organization in Ontario. JIll talks about financing planning for the future of children with disabilities, which is the least served and still, the most in need. Key Takeaways: [2:56] JIll shares how she got involved in financial planning. [6:07] Financially planning the future of your children is the most complex planning you can find but is the least served and the most in need. [7:30] Jill shares her experience at Community Living London and Ontario. [19:24] Brenda shares her personal experience facing financial planning having a child with disabilities. [25:03] Jill and Brenda explain how in financial planning being fair is not the same to be equal. [29:50] You don't have to be rich to seek financial advice. [32:25] Find someone you can talk to about your finances, someone that makes you feel comfortable and doesn't point out that you haven't done enough. [34:33] What is the bare minimum that a family can do for the financial planning of their children? Jill gives amazing advice that most families don't know. [41:20] Brenda talks about the lawsuit they went through as a family for the malpractice done to one of their children and what happened afterward. [49:53] Everything you do today is leading up to make sure that you are structured ok, so later you are not excluded from benefits because you have done something wrong. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Jill Teeple Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin