Mon Apr-3-2023: ConnectWise, Kaseya & Backbox insights, HaloPSA's AI customer service pitfall
Two things to know today ConnectWise, Kaseya, and Backbox reports highlight the importance of cybersecurity and automation for MSPs in 2023 [https://www.businessof.tech/2023/04/03/connectwise-kaseya-and-backbox-reports-highlight-the-importance-of-cybersecurity-and-automation-for-msps-in-2023/] AND The potential pitfalls of AI-powered customer service highlighted by new integration [https://www.businessof.tech/2023/04/03/the-potential-pitfalls-of-ai-powered-customer-service-highlighted-by-new-integration/] Advertiser: https://oit.co/mspradio/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear "Why Do We Care?" - Visit https://mspradio.myspreadshop.com [https://mspradio.myspreadshop.com/] Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
Business of Tech: Daily 10-Minute IT Services Insights · Big Pond Podcasts
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Show Notes
Two things to know today
AND
The potential pitfalls of AI-powered customer service highlighted by new integration
Advertiser: https://oit.co/mspradio/
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