EP 361 | 24 Qs for 2024 Part 1 Clients with Kimberley Seldon

24 questions for 2024. This is Part 1 of 4—focused on clients. In this episode, Cheryl Horne sits down with Kimberley Seldon to answer key questions about managing client relationships in an interior design business. From setting expectations early to navigating difficult conversations, this episode offers practical strategies to help you lead with confidence and avoid common pitfalls. If you’ve ever struggled with client communication or keeping projects on track, this episode will give you clear, actionable guidance. What you’ll learn in this episode: - Kimberley’s go-to language for working effectively with clients - How to set clear expectations at the start of a project - The hardest conversations designers need to have—and how to handle them - Valuable lessons learned directly from clients - The most critical step to maintain communication and manage expectations - Unexpected red flags that can appear mid-project—and how to respond Ready to build an interior design business that supports your talent? Join us at Business of Design®. https://businessofdesign.com