EP 355 | Fixing Operational Gaps with Hillaire Martin

Every mistake in your business is pointing to something deeper: an operational gap. In this episode, Kimberley Seldon is joined by Hilaire Martin to explore how interior designers can identify breakdowns in their workflow—and more importantly, fix them with clear systems and structure. Because running a successful design business isn’t about reacting to problems. It’s about building processes that prevent them. If your projects feel chaotic or inconsistent, this episode will help you create a more streamlined, profitable operation. What you’ll learn in this episode: - How to identify operational gaps in your interior design business - Why letting go of outdated habits is essential for growth - How to map out client-facing systems and procedures - Why focusing on one improvement at a time leads to lasting change - How small wins build momentum toward bigger results - Why changing how you work is the key to long-term success Ready to build an interior design business that supports your talent? Join us at Business of Design®. https://businessofdesign.com