Proven Ways to Boost Client Retention with Ashley Fillmore
Business Not As Usual with Megan Yelaney
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Show Notes
In this episode of The #PrettyAwkward Entrepreneur Podcast, I am joined by my friend & fellow coach Ashley Fillmore. Today, she's sharing all her tips and tricks for increasing client retention.
Ashley boasts an impressive 95% retention rate within her coaching business, so she's a great authority for this topic. She shares a wealth of tips on how you can really get to know what your client needs and find a way to build trust with them, leading to a continued relationship.
In this episode, we'll discuss:
- The Effect of a High Client Retention Rate
- Creating a Continuation Timeline
- Practicing Trial and Error
- Not Retaining All Clients
- Continuing the Conversation Regarding Next Steps
- Putting Effort Into "Off-Boarding"
- Formulating the Right Offer
To learn more about how you can boost your client retention rates to keep them coming back for more, listen to the entire episode with Ashley!
And finally, as always, stay safe, stay healthy, and stay #PrettyAwkward!
If you listened to and enjoyed this episode of the podcast, take a screenshot, head on over to Instagram and share it on your IG stories and tag me, @meganyelaney
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