Business Infrastructure - Curing Back Office Blues

Being insane isn't necessarily a bad thing, especially when it comes to managing fast growth in your small business. Find out why in this episode as Alicia Butler Pierre makes the case for insanity in your business operations and why business infrastructure is vital to not just talking about taking your business to the next level, but actually doing it! Learn two real-life examples of how the original founders of now popular business software products not only recognized the importance of business infrastructure in scaling their businesses but actually made strategic moves to ensure it happened. Both are to be admired for this recognition and decisive action. But one founder enjoyed success unparalleled and the other, well, you can be the judge of that.

Welcome! This is the very first episode of the Business Infrastructure: Curing Back Office Blues podcast. This podcast is targeted to entrepreneurs and owners of fast-growing small businesses. We all know the importance of marketing and growing your business, but what happens when the dollars you've invested in marketing are paying off and you have more business than you can handle? It's a perfect time to start looking at the Operations of your business and making sure you have the infrastructure in place to support that growing demand. That's what this show is all about–the often overlooked and rarely talked about subject of the nitty-gritty details of your business' proverbial back office. In this first episode, Alicia Butler Pierre explains exactly what business infrastructure is. She also shares her journey from Chemical Engineer to advocate of operational excellence in small businesses.