The battle of the VIP lounges
Why are credit card issuers spending millions on building lavish customer hang-outs?
Business Daily · BBC World Service
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Show Notes
For most people travelling abroad by plane, the airport experience can feel fairly nondescript - something to be endured rather than enjoyed. But for those with certain credit cards, a luxury experience awaits.
Around the world, card issuers are spending large amounts of money building high-end lounges in airports and prime city centre locations, in a bid to attract and keep customers. And their attempts are getting more and more extravagant.
But who’s paying for all of this?
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Presented and produced by Rowan Bridge
(Picture: Dining area at the American Express Centurion New York restaurant in New York, US, occupying the 55th floor of the One Vanderbilt skyscraper. Credit: Getty Images/Bloomberg)