Business Agility Now Podcast

Sometimes, how you frame something can make all the difference. In this episode, Mylène Boutet, Manager of the Lean-Agile Center of Excellence (LACE) at Amadeus in France, shares how she helped the HR department have a bigger impact on the company's Agile transformation. Like what you hear? Connect with Mylène on LinkedIn. Explore SAFe courses here.

As your organization progresses through an Agile transformation, how do you make SAFe—and ultimately business agility—stick? In this episode, Baptise Galea, manager of the Lean-Agile Center of Excellence (LACE) for FedEx in Europe, shares three key tips around people, communication, and culture. Like what you hear? Connect with Baptiste on LinkedIn. Explore SAFe courses here.

"I had a bet with some folks during an engagement a couple of years ago … that if I ever say 'SAFe says' then I have to do 10 burpees. That's the rule because it's not about dogma. It's about how can we facilitate conversations and find different ways to explore things." In this episode, Adam talks to Tim Jackson, SPCT and Agile coach, who actually learned about Agile and product management from being in a band. The two discuss topics including why it's important to be pragmatic when implementing frameworks like SAFe, the value of effective discovery to understand the real problems and goals before jumping into a solution, and the distinction between consulting and coaching and how to be aware of your own limitations. Like what you hear? Connect with Tim on LinkedIn. Explore SAFe courses here.

Looking for another tool to add to your coaching toolkit? In this episode, Tim Jackson, SPCT, Agile coach, and trainer, explains the OSCAR coaching model and how to use it to guide a conversation and help people take meaningful action on something that is important to them. Like what you hear? Connect with Tim on LinkedIn. Explore SAFe courses here.

What's the difference between transaction costs and holding costs? Is working in smaller batch sizes always best? SPC Aishwarya Radhakrishnan with Deloitte explains and shares clarifying examples. Like what you hear? Connect with Aishwarya on LinkedIn. Explore SAFe courses here.

"How do we get you from a culture of getting things done to a culture of process innovation at the core? We can compute what the opportunity value of a change would be and how speeding up your processes and increasing your throughput … actually relates to real-world value and real-world returns." In this episode, Adam talks to Millie Paniccia, Brian Paniccia, and Devan Corona with TecVeris about the company's AI-powered value stream mapping platform, nVeris. The group talks about why Millie's and Brian's personal experiences led them to start TecVeris and how that founding mission motivated the organization to make value stream management more collaborative, interactive, and accessible to more organizations and industries. The discussion also dives into how nVeris uses AI to help organizations quickly and collaboratively map out value streams and quantify the business impact of improving their processes. "For a lot of people, when they see their value stream mapped out end to end, that's the first time they've ever seen it in their lives. Seeing future states and what could become with a little process innovation is another aha moment. We keep those in mind at every step of the process." Like what you hear? Connect with Millie, Brian, and Devan on LinkedIn. Sign up for a special extended nVeris trial offer here. Explore SAFe courses here.

It's not uncommon for Agile teams to encounter challenges as they try to improve efficiency in their product delivery flow. In this episode, Mahesh Varadharajan, SPCT and SAFe practice lead at KnowledgeHut explains why this happens and offers some insights and tips on how to overcome those challenges. Like what you hear? Connect with Mahesh on LinkedIn. Explore SAFe courses here.

How do you talk to a senior leader about why agility is good for your organization? In this episode, SAFe® Strategic Advisor and SPCT Michele Lanzinger shares some key suggestions. Hint: it has a lot to do with language. Like what you hear? Connect with Michele on LinkedIn. Explore SAFe courses here.

"I think there is magic in SAFe, and it's called Inspect and Adapt because it's such an important moment for an [Agile Release] train at a company to inspect the product delivered." In this episode, Adam talks to Gerben Kollaard, Release Train Engineer (RTE) at the Dutch Tax Authority. The two discuss Gerben's experience switching from the commercial insurance industry to a government context where Inspect and Adapt (I&A) workshops were not being done regularly or effectively. Gerben highlights the challenges of defining and identifying customers at a government organization and how that impacts the Agile mindset and practices. He also shares some of his favorite facilitation techniques for problem-solving workshops, including the 50-percent solution mindset. Like what you hear? Connect with Gerben on LinkedIn where you'll also find his I&A blog series. Explore SAFe courses here.

A lot of changes happen when companies organize and reorganize around value, which can feel overwhelming. In this episode, SAFe® Fellow and SPCT Eric Willeke from Shaping Agility shares his tips for what to focus on and when, as well as four key things to do to achieve flow throughout your portfolio. Like what you hear? Connect with Eric on LinkedIn. Explore SAFe courses here.

Working in smaller batches increases flow. But splitting a sticky note into smaller pieces doesn't guarantee that those doing the work will achieve business goals. In today's episode, Strategic Advisor and SPCT Rune Christensen explains why and how enabling team members on solid old and new technical practices can be a big advantage. Like what you hear? Connect with Rune on LinkedIn. Explore SAFe courses here.

What can we learn from someone who has spent a large part of his career taking software things and bringing them to the hardware world? A lot it turns out. In this episode of Business Agility Now, Adam talks to SAFe® Fellow and Methodologist Harry Koehnneman. The two discuss topics including the significant challenges the hardware industry faces and why hardware organizations have been slower to adopt Agile ways of working compared to software organizations. Harry also shares how growing recognition of the integration of hardware and software in complex systems has sparked him and his team to bring guidance and best practices for applying SAFe to hardware. Like what you hear? Connect with Harry on LinkedIn. Explore SAFe courses here.

Organizations worldwide are creating environmental, social, and governance (ESG) initiatives to demonstrate their commitment to social issues and meet sustainability goals. In today's episode, Odile Moreau, SPCT and strategic and ESG advisor at Scaled Agile, shares how you can use SAFe to achieve those goals. Like what you hear? Connect with Odile on LinkedIn. Explore SAFe courses here.

If you're a Release Train Engineer (RTE) leading one or many ARTs, it can be challenging to coordinate everything that needs to happen during important events. In this episode, Mahesh Varadharajan shares his tips for leading large groups successfully. Like what you hear? Connect with Mahesh on LinkedIn. Explore SAFe courses here.

"Be bold … it takes courage to do things differently." In this episode, Adam talks to Alena Keck and Silke Eggert from Vodafone about their journey toward digital transformation and Lean Portfolio Management. Hear about the challenges, opportunities, and the cultural shift needed to implement participatory budgeting. The group also discusses why it's important to have a culture that allows for experimentation and fun, the value of attending conferences and events as a team, and why it's critical that leaders take risks and lead by example. Like what you hear? Connect with Alena and Silke on LinkedIn. Explore SAFe courses here.

Middle managers often feel lost, including within a SAFe organization. In this episode, Konrad Swistelnicki shares three points to summarize how middle managers can support teams, people, and the organization on a daily basis. Like what you hear? Connect with Konrad on LinkedIn. Explore SAFe courses here.

How is moving a couch the perfect metaphor for joint problem-solving and joint cognition? Gene Kim explains in this episode. Like what you hear? Connect with Gene on LinkedIn. Explore SAFe courses here.

"We chase job titles, and then we chase salary, and we chase status, but we don't chase our version of happiness and success." In this episode, Adam talks to Adele Leah, a personal branding expert and career coach, about personal and professional growth. The two discuss why a personal brand is valuable, why evolving your career requires continuous growth, and the importance of finding happiness in work. The conversation touches on having clarity about your skills, strengths, and values, and the need to show your human side. Adele also offers advice and insights on how to start building your own personal brand. Like what you hear? Connect with Adele on LinkedIn. Explore SAFe courses here.

If you're an indirect leader, for example, a Release Train Engineer (RTE) or business owner, how can you ensure your intent is accurately communicated to the people doing the work? In this episode, Carl Starendal, SAFe® Fellow, shares proven science from Sweden about giving orders from an indirect leadership position. Hint: it involves the how, the what, and the why. Like what you hear? Connect with Carl on LinkedIn. Explore SAFe courses here.

In this episode, Ali Hajou, an SPCT and self-proclaimed Agile nerd, shares his take on the many elements contributing to the challenges and evolving landscape for organizations producing physical products. Like what you hear? Connect with Ali on LinkedIn. Explore SAFe courses here.

Leadership involvement can make or break any Agile transformation. In this episode, Alena Keck, head of the Lean-Agile Center of Excellence (LACE) at Vodafone shares four detailed tips to help you keep leaders informed and keep the transformation headed in the right direction. Like what you hear? Connect with Alena on LinkedIn. Explore SAFe courses here.

How can you help an existing Agile Release Train (ART) be successful and ensure that any new ARTs you launch can do the same? Heidi Hatch, Agile coach and iSPCT candidate shares her tips. Hint: leadership plays a big part. Like what you hear? Connect with Heidi on LinkedIn. Explore SAFe courses here.c

"I got to teach a group of high school kids some Agile basics. The kids went through a couple of iterations to design a classroom. Then they had to give feedback. And it was funny how some of them were afraid to say anything. So I told them, don't hold back, this is Agile, you let it loose because feedback is good." In this episode, Adam talks to Karen Lewison, a senior events manager who is part of the team that designs and executes the SAFe® Summits. Based on her background in marketing and event planning, Karen offers a different perspective on SAFe and Agile. She and Adam dive into topics including why SAFe and Agile aren't as intimidating as they seem, why experimenting and continuous improvement are so important, and how positive thinking, kindness, and compassion contribute to a successful work environment. Like what you hear? Connect with Karen on LinkedIn. Explore SAFe courses here.

From the Lean-Agile Center of Excellence (LACE) to Agile teams, collaboration is key to success. In this episode, Eshan Chawla, SPCT candidate, explains where else you can find that theme in SAFe and why it's critical to solving complex problems. Like what you hear? Connect with Eshan on LinkedIn. Explore SAFe courses here.

RTEs are very busy people, particularly when it comes to keeping tabs on commitments, such as PI objectves, features, and the work that teams committed to during PI Planning. Good news! SPCT candidate and former RTE Diego Groiso with Cprime has two amazing tips to help RTEs like you track all the stuff to work smarter. Like what you hear? Connect with Diego on LinkedIn. Explore SAFe courses here.

"If you aren't clear on what your values are and the way that you think about answering questions or making decisions, that doesn't empower people." In this episode, Adam talks to Andrew Hall, co-founder of No Story Lost, a company that turns people's life stories into personalized coffee-table books. The two discuss Andrew's professional history as business-consultant-turned-entrepeneur to make the world a better place, the difference between academic lessons versus actual lessons learned when launching a startup, and the power of flow, empowerment, and decentralized decision-making. Like what you hear? Connect with Andrew on LinkedIn. Explore SAFe courses here. Check out the books mentioned in the podcast: Anything You Want by Derek Sivers and Turn the Ship by David Marquet.

More often than not, team members estimate story points based on time—something we're advised to avoid. Jeff Wilson, iSPCT candidate with RTX explains why and shares a key tip to help teams correctly and realistically estimate their story points. Like what you hear? Connect with Jeff on LinkedIn. Explore SAFe courses here. Read the Framework article on Stories here.

Agile estimation is a balancing act and it's important to understand the larger purpose behind it. Amogh Joshi with Advance Agility, a Scaled Agile Gold Partner, shares his tips to achieve that balance. Like what you hear? Connect with Amogh on LinkedIn. Explore SAFe courses here.

"[Middle managers] are the only ones who have certain keys to enable engagement in their organization, and they have unique abilities to create trust." In this episode, Adam interviews Mikael Broomé, an SPCT candidate, and enterprise coach and trainer at Think Flow, about the critical role of a middle manager in an Agile transformation. The two discuss topics including the challenges around people and human dynamics, the importance of leading by example, and an upcoming article about the role of middle managers in SAFe that Mikael is writing in collaboration with the Framework team. Mikael also offers three tips for managers to be more effective in their roles and improve their organization's ways of working. Like what you hear? Connect with Mikael on LinkedIn. Explore SAFe courses here.

How well does your ART structure its features for the next PI? Harry Narang, a coach and consultant with Skillbook Academy, offers tips to craft great features and shares real-world examples. Like what you hear? Connect with Harry on LinkedIn. Explore SAFe courses here.

When making decisions in product development, how do you decide whether to take them or delegate them? And what does delegating mean in context? In this episode, Stefan Becker, SPCT candidate and Agile coach with KEGON AG, shares his approach and a unique tool to help you move the needle from centralized decision-making to fully delegated. Like what you hear? Connect with Stefan on LinkedIn. Explore SAFe courses here.

"What are the right ways that we can change that organizational wiring so that people can actually do work easily and well? That's really the goal and if you can make that happen, that is the key to high performance." In this episode, Adam talks to Gene Kim, author of The Phoenix Project and The Unicorn Project, researcher, DevOps enthusiast, and founder of IT Revolution. The two discuss topics including the concept of the danger zone and the winning zone in organizations, the challenges and consequences of poor leadership on individuals and the broader organization, and the importance of codifying and sharing knowledge to drive positive change. Gene also shares his journey in the world of technology, what motivates him, and his advice for the SAFe community. Like what you hear? Connect with Gene on LinkedIn. Explore SAFe courses here.

A key reason to organize around value is to get products to customers faster than your competitors. But the principle is also valuable when it comes to culture. In this episode, Amogh Joshi with Advance Agility, a Scaled Agile Gold Partner, shares a scenario that resonates with both benefits. Like what you hear? Connect with Amogh on LinkedIn. Explore SAFe courses here.

What is one of the most important things an organization should do before launching an Agile Release Train? In this episode, Michael Krug, Agile coach and SPCT candidate, explains why assessments are invaluable to determine whether an organization is on the right track with its SAFe implementation. Like what you hear? Connect with Michael on LinkedIn. Explore SAFe courses here.

"When you open yourself up to people and to experiences, the most amazing things can happen." In this episode, Adam talks to Michelle Jimenez about a unique career journey that ultimately led her to product management. The two discuss the importance of keeping an open mind, why it's OK not to have all the answers, and the value of taking on new challenges. Michelle also shares her advice for those interested in becoming a product manager. Like what you hear? Connect with Michelle on LinkedIn. Explore SAFe courses here.

"Don't come to the table with problems if you don't have ideas for solutions." In this episode, Michelle Jimenez, product manager at Scaled Agile, shares her tips for starting positive dialogue and creating a collaborative mindset in tense situations. Like what you hear? Connect with Michelle on LinkedIn. Explore SAFe courses here.

In this episode, Benjamin Scheffold, senior manager of Agile transformation at Deloitte shares his top tips for success in the three key phases of a participatory budgeting event. He also explains why preparation, adaptation, communication, and repetition are critical for everyone involved. Like what you hear? Connect with Benjamin on LinkedIn. Explore SAFe courses here.

"I was deeply skeptical [about hybrid training] as an idea. This goes against all I've learned …This is going to be a challenge for me, but I said, "Challenge accepted." Let's figure out what we need to do." In this episode, Adam is joined by Carl Starendal and Ola Gedenryd to talk about hybrid training sessions that combine both in-person and online participants. They discuss the challenges and benefits of hybrid training, offering suggestions for the ideal technical setup and providing recommendations for those looking to facilitate their own hybrid training, emphasizing the importance of creating a sense of togetherness and ensuring equal engagement for all participants. Like what you hear? Connect with Carl and Ola on LinkedIn. Explore SAFe courses here.

Identifying value streams is a cornerstone element of the SAFe® Implementation Roadmap for good reasons. In this episode, SPC and SPCT candidate Stephan Khal explains the why behind that strategy and how combining that activity with value stream mapping can produce powerful outcomes for the business. Like what you hear? Connect with Stephan on LinkedIn. Explore SAFe courses here.

In the spirit of relentless improvement, how do you make your next PI Planning event even better than the last one? In this episode, SPC Marcin Cieslinski offers four key tips to make sure everyone is prepared to plan successfully. Like what you hear? Connect with Marcin on LinkedIn. Explore SAFe courses here.

"Improv as a teaching tool connects people in real-time, in a real way, and it does it magically." Today's episode is … a little different. Adam is joined by Erin Diehl, founder and CEO of improve it!, a professional development company helping teams work better together through improvisation. Erin shares her personal journey and how she discovered not only her passion for improv but how it can be used to help others. They discuss the effectiveness of using improv to combat some of the biggest challenges facing businesses today and also share personal stories of burnout and the importance of self-care, especially for leaders. Like what you hear? Connect with Erin on LinkedIn. Explore SAFe courses here.

In this episode, Helen Fleming, SAFe Coach and SPCT candidate dives into the powerful philosophy of servant leadership, which prioritizes the needs of others to empower them to succeed. Helen shares why servant leadership is experiencing a resurgence at AT&T and describes real-world examples of the effect it's having inside the company. Like what you hear? Connect with Helen on LinkedIn. Explore SAFe courses here.

Does presenting in front of a large group of people make you anxious? You're not alone. In this episode, self-proclaimed introvert Robert Dunlap, an SPCT candidate at a telecommunications company, shares his tips to help you overcome your fears and teach a great class. Like what you hear? Connect with Robert on LinkedIn. Explore SAFe courses here.

"AI is not coming for your job. You don't have to fear AI. You have to fear the person who knows how to use AI better than you do." On today's episode, Adam sits down with William Kammersell, Director of Product Management at Scaled Agile to discuss technology and AI in the workplace and how to use both to enhance productivity and learning. They talk through their own experiences using AI, how the tools are only as powerful as the data they have access to, and their ideas for how AI might factor into the future of SAFe® Studio. Books mentioned in the podcast include: Deep Work by Cal Newport Switch: How to Change Things When Change Is Hard by Chip and Dan Heath Like what you hear? Connect with William on LinkedIn. Explore SAFe courses here.

How are your behaviors as a manager or a leader affecting others in your organization? In this episode, Carl Starendal, SAFe Fellow in Sweden, shares his advice to help you model positive behaviors, stay involved when shifting responsibility to someone else (decentralized decision-making), and invest in developing strong relationships with your colleagues during good and bad times. Like what you hear? Connect with Carl on LinkedIn. Explore SAFe courses here.

Organizations that focus too much on shiny new software features often forget about other key elements like technical debt, security, and performance. And that can compromise the software they deliver. In this episode, Lech Babula, iSPCT at Nordea Bank, shares some tips to help you avoid the software death spiral loop and take action. Like what you hear? Connect with Lech on LinkedIn. Explore SAFe courses here.

"We were shipping six linear feet of technical documentation with every system that we sold. And it occurred to me that a lot of what we were documenting was just bad design and challenges using the system. I proposed that we take a look at what documentation we would prefer to write … and adjust the software to match the documentation." In this episode, Adam talks to Harry Max about user experience design and prioritization. Harry is an executive coach and the author of Managing Priorities: How to Create Better Plans and Make Smarter Decisions. The two discuss topics including why prioritization is important in decision-making and planning, how fear can hinder effective decisions, and strategies to improve productivity. Books mentioned in the podcast include: The Timeless Way of Building by Christopher Alexander Wiring the Winning Organization by Gene Kim and Steven J. Spear Four Thousand Weeks by Oliver Burkeman Deep Work by Cal Newport. Like what you hear? Connect with Harry on LinkedIn. Explore SAFe courses here.

Does your organization have a vision? In this episode, Susan Gibson, CEO, cofounder, and SPCT at Temenos+Agility shares her perspective on how vision is critical to execution—and why it's often missing from organizations' large change initiatives. Like what you hear? Connect with Susan on LinkedIn. Explore SAFe courses here.

In this episode, Konrad Swistelnicki, SPCT candidate at Kegon, explains why the evolution of commitment in Agile approaches and in SAFe is a good thing. And why value delivered is really what matters. Like what you hear? Connect with Konrad on LinkedIn. Explore SAFe courses here.

"Be present. Be engaged. Participate in everything and anything—sit at a round table, talk with an expert one-on-one, and network at the partner marketplace. You never know what you'll learn." Twice a year, a small but mighty team of six people plans and executes the SAFe Summit. In this episode, Adam talks to two of those six people, Karen Lewison and Eric Neal, to find out what happens behind the scenes to successfully pull off these popular events. Karen and Eric talk about the challenges and excitement of organizing and hosting the SAFe Summit, and why it's so important to select the right venue and create a positive attendee experience. They also offer advice for first-time attendees, especially around networking, and share details for both the SAFe Summit Berlin and SAFe Summit Washington, D.C. Like what you hear? Connect with Karen and Eric on LinkedIn. Check out details on the SAFe Summits and other events here. Explore SAFe courses here.