S2 E4: James Demetrios (Slack) - Growth mindset and how to apply it in sales
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Show Notes
This episode is with James Demetrios, Head of Mid Market ANZ at Slack.
James brings an authentic and humble approach which has driven his success. We talk through the principles that drive him.
2:44 Childhood and early foundations (early work ethic)
3:40 Work experience outside of technology
6:00 Taking a non-traditional route outside tertiary education
6:30 What is a growth mindset?
7:46 How is growth mindset being utilised among top performers?
8:23 Why feedback is a gift
9:00 The best reps seek out and accept change
17:00 Is the software industry too binary in how it recruits sales reps?
19:45 How to articulate your experience to land a role in tech sales
20:50 Maslow’s hierarchy of needs
22:20 Purpose
25:01 Career identity and authenticity
26:10 What’s the downside of having an identity related to work
28:00 Resilience
30:00 Advice for younger reps going through a rough time
32:20 Nobody likes surprises – communicate early
33:29 The best performers build better relationships internally
35:30 Principles of success: Planning, investing in yourself, craftsmanship, solidarity, empathy, resilience, authenticity
38:50 How do you define success?
40:00 What’s your daily routine?