Building Better Managers

Welcome to "Building Better Managers," the ultimate podcast for ambitious leaders and managers. Hosted by Wendy Hanson, co-founder of BetterManager, this podcast is thrilled to welcome a special guest, Brian Smith, founder of IA Business Advisors, a renowned management consulting firm. In this episode, Wendy and Brian explore the power of positive influence and effective communication, highlighting the importance of understanding one's individual area of influence. You will gain valuable insights into how harnessing this understanding can lead to powerful transformations in both personal and professional life. But that's not all! This podcast also addresses the unique challenges faced by HR and learning and development professionals, offering valuable insights to foster open and transparent communication within organizations. Whether a CEO, a delivery person, or an office worker, "Building Better Managers" is the go-to resource for becoming a mindful and powerful influencer, leaving a lasting impact on teams and business success. Subscribe now to embark on this transformative journey with Wendy and Brian. Let's build better managers together! Meet Brian Smith: Brian Smith is a highly experienced and knowledgeable business consultant and coach. With a track record of success, Brian has helped numerous clients achieve significant growth and overcome business challenges. Specializing in strategic planning, marketing, and sales, Brian is dedicated to empowering businesses and driving their success. Downloads & Resources Follow Brian on LinkedIn, Twitter, Facebook, and Instagram and at www.theiinteamseries.com. Subscribe to our podcast on your favorite podcast platform! Check out our blog articles on Leadership here. © 2019 - 2023 BetterManager

Welcome to "Building Better Managers," the podcast where Wendy Hanson, co-founder of BetterManager, interviews top leadership professionals to uncover strategies for creating a happier, highly engaged, and more productive workplace. In this episode, Wendy sits down with Liz Kislik, a management consultant and executive coach with a wealth of experience in developing high-performing leaders and workforces. As a leader, it's easy to put yourself last, but Wendy emphasizes the significance of prioritizing self-care and modeling it for others. She believes that when leaders take care of themselves, they show up more positive, empathetic, and are better able to coach their team members to do the same. To delve deeper into this topic, Wendy welcomes Liz Kislik, a management consultant and executive coach with extensive experience in developing high-performing leaders and workforces. Liz shares actionable strategies that listeners can implement immediately. Starting with practical calendar management, Liz highlights the importance of scheduling transfer time between meetings and incorporating breaks for reflection and preparation. Whether you're working on-site or remotely, these simple practices can make a significant difference in your well-being and productivity. Meet Liz Kislik Liz is an accomplished management consultant and executive coach with over 30 years of experience in developing high-performing leaders and workforces. Known for her expertise in conflict resolution and improving workplace dynamics, Liz is a respected thought leader and contributor to renowned publications such as Harvard Business Review and Forbes. Trusted by Fortune 500 companies including American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children, Liz serves as a valued advisor, leveraging her wealth of experience to drive their success. Downloads & Resources Follow Liz on LinkedIn, Twitter and at www.lizkislik.com. Subscribe to our podcast on your favorite podcast platform! Check out our blog articles on Leadership here. © 2019 - 2023 BetterManager

Welcome to "Building Better Managers" the podcast that brings you insightful conversations and actionable strategies for creating an inclusive and thriving workplace. With your host, Wendy Hanson, and in today's episode, we have a very special guest, Sally Helgesen, joining us. Diversity and inclusion are more than just buzzwords; they are essential for driving success in any organization. In this episode, we'll explore why cultivating a diverse workforce is so crucial. We'll uncover the tangible benefits it brings, such as enhanced creativity, innovation, and increased productivity. By collaborating with individuals from different backgrounds, we can make better decisions and adapt more effectively to our rapidly changing global market. Meet Sally Helgesen Sally Helgesen is a globally recognized leadership expert, speaker, and author with an extensive background in women's leadership development. She has received acclaim for her groundbreaking work on fostering inclusive workplaces and bridging divides through her bestselling books, including "Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace" and "How Women Rise" (co-authored with Marshall Goldsmith). Sally's work extends beyond writing, as she has delivered impactful workshops, keynotes, and coaching sessions to numerous organizations and professionals worldwide, helping them unlock their full potential and thrive in their careers. Downloads & Resources Follow Sally on LinkedIn, Facebook, Twitter and at SallyHelgesen.com. Subscribe to our podcast on your favorite podcast platform! Check out our blog articles on Leadership here. © 2019 - 2023 BetterManager

Welcome to "Building Better Managers", today we will explore customer success and BetterManager's mission to help people thrive at work. In this episode, we interview key managers on our internal BetterManager team, Kate Rath, VP of Customer Success, Luis Vides and Rafael Tinoco, both passionate customer success managers. Discover their insights, experiences, and the exciting possibilities of fostering empathy, developing managerial skills, and creating positive workplace cultures. Get inspired to empower managers and transform your work environment. Join Kate, Rafael, Luis and Wendy as they discuss: Building a customer-centric approach: Focusing on understanding each customer's unique goals and objectives, ensuring alignment and delivering outcomes that drive success. Proactive and supportive approach: Highlighting the commitment to proactively support customers and go above and beyond, demonstrated by the example of helping a customer during a challenging situation in Ukraine. Creating a unique BetterManager experience: Incorporating empathy, emotional intelligence, and specialized knowledge to provide exceptional customer success, making BetterManager stand out in the industry. Cultivating a collaborative and caring sales approach: Demonstrating a genuine interest in people and their well-being, going beyond business transactions to build meaningful relationships and foster trust with customers. Follow Kate, Luis or Rafael on LinkedIn. For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2019 - 2023 BetterManager

Join host Wendy Hanson and renowned speaker and coach Mike Robbins on the "Creating an Inclusive Workplace with Mike Robbins" podcast. Together, they explore the transformative power of diversity in the workplace. Discover practical strategies, inspiring stories, and expert insights on fostering psychological safety, creating an inclusive culture, and leveraging the strengths of diverse teams. Whether you're a manager, team member, or change advocate, this podcast equips you with the knowledge and inspiration to embrace diversity and drive success. Tune in to the "Embracing Diversity for Success" podcast and embark on a journey towards a more inclusive and thriving future. Join Mike and Wendy as they discuss: Psychological safety: Creating a diverse team fosters psychological safety, allowing individuals to feel comfortable expressing their thoughts and ideas without fear of judgment or reprisal. Conversation catalyst: Diversity sparks meaningful conversations within a team, promoting a deeper understanding of different perspectives and experiences. Inclusive work environment: Embracing diversity helps in establishing an inclusive workplace where every individual's unique contributions are valued and respected. Enhanced problem-solving: Diverse teams bring a variety of viewpoints and approaches to problem-solving, leading to more innovative and effective solutions. Challenging the status quo: Diversity challenges traditional norms and ways of thinking, encouraging growth and pushing boundaries to achieve better outcomes. Cultural sensitivity: A diverse team is better equipped to navigate cultural nuances and sensitivities when engaging with a diverse customer base or global stakeholders. Mike's contact info: LinkedIn https://www.linkedin.com/in/mrobbins/ Twitter https://twitter.com/mikedrobbins Facebook https://www.facebook.com/mikerobbinspage/ Instagram https://www.instagram.com/mikedrobbins/ Website http://www.Mike-Robbins.com For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Join us for an engaging and insightful conversation on the critical role of people managers in times of change. Our guest, Tim Creasey, shares his wealth of knowledge and experience on how to lead with empathy and purpose during these challenging times. Through a memorable and easy-to-remember acronym, the CLARC method, Tim offers practical guidance on how to effectively manage change. Whether it's communicating change, being a liaison between different teams, advocating for your team, managing resistance, or coaching team members, Tim provides listeners with useful tips to navigate these responsibilities with confidence. But it's not just about following a formula - Tim also emphasizes the importance of supporting managers as people and enabling effective communication. In a world where remote work has become the norm, he also shares how to explore new meeting formats and workload locations that work for everyone. Whether you're a seasoned manager or just starting out, this podcast episode offers a relatable and human perspective on what it takes to lead through change. Join us to learn more about the CLARC method and how to support your team during challenging times. For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

In today's persistently challenging business environment, having a thought partner to help reframe feelings and reflect on experiences from a new perspective can be invaluable. At BetterManager, our top-rated community of coaches serve in this all-important role for managers and leaders at every level within organizations all over the globe. On this episode, Wendy is joined by BetterManager coaches David Andrews and Tommie English to discuss the latest insights and workplace trends they are seeing from the managers they coach, share why experience is often the best teacher, and provide a unique lens into our approach to 1:1 coaching. Join David, Tommie, and Wendy as they discuss: Directed coaching and how bringing one's wisdom, professional experience, and education into every coaching relationship can be a game changer. The "gift" of feedback and how 360 surveys help managers see themselves from all sides. Embracing your authentic "whole" self at work and within the coaching relationships. Manager burnout and other trends shaping today's workplaces. For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Being an ally and creating a more inclusive workplace culture is a responsibility for everyone, not just those who work in Diversity, Equity, and Inclusion roles. For organizations to get diversity and inclusion right, you need to build a culture that truly embraces difference, where everyone feels valued and heard. Only then can you truly begin to thrive. On our latest podcast, we are joined by Karen Catlin, acclaimed author of "Better Allies" and a recognized expert on diversity, inclusion, and workplace equality. With 25 years of experience as a tech executive, Karen witnessed firsthand the decline in women working in tech. Frustrated, but galvanized, she's dedicated herself toward becoming an advocate for more inclusive workplaces. Join Karen and Wendy as they discuss: Karen's personal journey from tech exec to inclusion advocate How we can help women build allies The importance of taking action in the moment Inclusive hiring practices Becoming more comfortable with making mistakes How subtle actions can send big messages For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

While there is an abundance of research on the concept of psychological safety, there is limited practical information on how to create psychologically-safe, highly-engaged and healthier workplaces where one can speak up without the risk of punishment or humiliation. Join us as we welcome Karolin Helbig and Minette Norman, authors of The Psychological Safety Playbook: Lead More Powerfully by Being More Human, to discuss proven and practical strategies to help leaders increase the psychological safety in their teams and to lead more powerfully by being more human. This episode is a must-listen for any leader or manager looking to develop the higher-performing, highly inclusive, and more innovative teams. Together, we cover a lot of ground, including: What is Psychological Safety and how prioritizing can boost performance, innovation, and employee well-being How mastering your emotions can help you lead with confidence and build a more positive and productive work environment How to build a culture of innovation by embracing risk and failure How speaking your mind can drive innovation, collaboration, and organizational success The power of psychological safety in the workplace For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Your company's culture is either a headwind holding you back or a tailwind helping push you forward toward greater success and productivity. Which is yours? And if it's not headed in the right direction, what's the quickest way to turn it around? Our guest today, Simon D'Arcy, is an executive coach and partner at Evolution.team, a coaching, consulting and investment firm, where he focuses on helping companies scale – without losing their soul. As a culture-building consultant, Simon helps business leaders design and create more conscious and high-performing cultures that enable greater purpose and better results. For more than 25 years, he's been a part of organizational transformation efforts at Fortune 500 companies. In this conversation, Simon shares culture-building best practices from A to Z, including: Why company culture and culture "fit" is so vitally important The right time to start thinking about company culture What a great culture looks like and who is responsible for it Creating a culture committee & culture champions The importance of gratitude, recognition, and appreciation For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Every business is invested in growing and developing its leaders. If they can be taught, they can lead. And, good leadership has a ripple effect. While the need for greater leadership development has never been more critical, determining what kind of solution will best equip your team to lead successfully—today and into the future—remains a difficult task. The corporate learning industry is filled with different L&D offerings, but what really sets them apart? BetterManager practices Directed Coaching, where our coaches and facilitators bring their real-world business and people management experience, their professional coaching expertise, and their wisdom into every 1:1 engagement. Unlike traditional approaches to coaching, where the focus is primarily on asking powerful questions to enable individuals to find their own answers, BetterManager coaches act as true thought partners, brainstorming ideas and offering guidance when asked. Karen Benz is the Vice President of Coaching at BetterManager and an experienced executive coach herself with an extensive background in leadership and management. In this episode, she brings her firsthand insight into this important distinction and "pulls back the curtain" on BetterManager's unique and personalized approach to effective leadership development. If you've ever been curious about why we've grown into the top-rated leadership development platform, this is the episode you've been waiting for. For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

The very best leaders and managers, at every level, carry a a presence about them. Whether among a small team or an entire organization, that presence can draw people to you. And your role as a leader, of course, is not just to bring people together through your actions and ideas, but to move them toward a common goal or cause. Being a thought leader is a time-tested, effective way of harnessing your expertise, experience, and your networks to influence others, but most companies have no idea how to leverage it. On this episode, BetterManager co-founder Wendy Hanson brings back Denise Brosseau, the founder and CEO of Thought Leadership Lab and best-selling author of "Ready to Be a Thought Leader?," to discuss how better understanding the dynamics of thought leadership can prove to be a difference-maker for any business. Denise has worked with tens of thousands of leaders and their teams across the globe for over 20 years, helping them to accelerate their journey from leaders to thought leaders. You'll learn the three steps to put you on the road to becoming a successful thought leader: Crafting your brand. Have you differentiated yourself from others with similar backgrounds? Making sure people know what you know. Do people know what your expertise is? Have your defined and clarified that? Developing a unique point of view and perspective of where the world is going. For transcripts and other available downloads, please visit the BetterManager website. Use specific link: https://bit.ly/bettermanager-e70-ls © 2019 - 2023 BetterManager

At BetterManager, we consistently see the importance of interpersonal communication skills as the top topic being discussed in 1:1 coaching – no matter what role individuals and managers play within an organization. Developing the skills to persuade and influence others will open doors in your professional, as well as your personal life, as you're able to better communicate with others and lead them with integrity toward your desired goals, as well as theirs. Stephen McGarvey is the author of the USA Today and Wall Street Journal #1 Best Seller "Ignite a Shift: Engaging Minds, Guiding Emotions and Driving Behavior," the founder & president of Solutions in Mind, and a world-leading authority on unconscious communication, persuasion, and influence. He has worked with businesses around the world to optimize their performance by helping them understand how their staff and their customers think, and what unconscious elements and patterns drive their behavior. In today's episode, Stephen brings his unique perspective and these practical recommendations: How you can benefit from prioritizing listening over convincing; How to stop catastrophizing and deal with anxiety in productive ways; How to see selling as a consultative partnership (instead of a strictly self-serving one); The relevance and importance of rapport, and how to foster and engage it. For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

The business world is in a state of great change and opportunity. With an ever-growing remote and hybrid workforce, an increasing emphasis on DEI, sustainability, and technology, the "command and control" style of leadership has become more or less obsolete. The future success of your company relies on managers that lead with values and vision, and work together as super-collaborators solving problems up, down and across your organization. Today's guest, Daniel Truran is the Director General at Ethical Business Building the Future, and has dedicated the last 20 years to promoting the connection between values, purpose and actions of people and companies. Daniel has demonstrated over and over his talent for creating communities that help build a better, more prosperous, sustainable, and just future. In this episode, he'll cover: The two most important changes in the current business landscape The Super Powers of co-creating and collaboration Why Building Community beats relying solely on marketing Why "command-and-control" leadership is outdated - and the better way forward! For transcripts and other available downloads, please visit the BetterManager website. © 2022 - 2023 BetterManager

Your first 30-to-90 days as a new leader in an organization can make or break you. It's so easy to get caught up in "Here's how I'm going to fix things!" But do you really know the situation well enough? It's often much better to align with your team on a general vision and direction first, and use that first month to listen, observe, and assess why things are the way they are. This puts you in a great position to build and execute a successful plan based on what's actually happening. This week's guest is Charley Longfellow, former Head of International Sales for Momentive (formerly SurveyMonkey) and current Chief Revenue Officer at Channelsight, an industry-leading insights portal that connects all points of the customer journey. In this conversation, Charley shares insights from his personal experience on: How to prepare for your transition like a pro Finding your "North Star" for the first 90 Days How to have greater success by honoring your authentic self The First 30 Days: Resistance to change and The Beckhard-Harris Change Model (DxVxF > R) For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

Remote and hybrid working environments, in some form, are here to stay. Understanding how to maintain well-being, increase employee engagement, and strengthen connections in professional contexts as our interactions become more and more remote can be a game changer for managers and leaders at any organization. Today's guests, Dr. Amy Mednick and Dr. Diane Lennard are the authors of the deeply-researched new book, Humanizing the Remote Experience through Leadership and Coaching: Strategies for Better Virtual Connections. They're here to share the findings of their research, case studies, and practical strategies you can start using right away in your workplace. In this conversation, we cover: Concrete, actionable ways to appreciate the convenience and efficiency of remote work while still maintaining our human needs for connection. How to get the most out of your work breaks: the optimal schedule, length, and activities (Pro Tip: Doing different work doesn't count!). The importance of understanding how to read body language and non-verbal cues in a virtual world. Zoom fatigue, the pros and cons of the stress response, and the neuroscience you need to know when working in a remote environment. For transcripts and other available downloads, please visit the BetterManager website. Use specific link: https://bit.ly/bettermanager-e66-ls © 2022 BetterManager

People with invisible illnesses may look fine, but that doesn't mean they aren't struggling. When Harper Spero was diagnosed with an extremely rare immunodeficiency disorder, she was determined to create her own narrative. And not only has Harper learned to embrace her invisible illness, but now she's on a mission to provide resources and hope to others who are silently struggling. Harper Spero is a business coach and consultant working with companies to create inclusivity and connection for their employees living with invisible illnesses through content, community, classes and workshops. After years of not finding content related to her own rare condition, Harper launched Made Visible, a 100-episode podcast dedicated to sharing the stories of individuals living with invisible illnesses and their caregivers, as well as doctors, therapists, healers, and business owners devoting their professional lives to people with invisible illnesses. In this episode, Harper joins us to discuss: What it's like to live with an invisible illness, and how that's evolved amid the pandemic What employees with invisible illnesses can do to share their story and better advocate for themselves at work The invisible barriers to your diversity, equity, and inclusion (DEI) efforts and how to make people feel less alone and more seen and heard Best practices for organizations looking to foster a more welcoming and inclusive environment for team members with disabilities, whether visible or not For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

Does your company work hard to identify and get the most from each individual's unique talents? Or does it just accept talent flight, "The Great Resignation" and "quiet quitting" as unavoidable? The truth is that all your leaders from the C-Suite to your frontline managers can benefit from recognizing the signs and helping people out when they get stuck. Mpume Ncube-Daka is an internationally-accredited career coach, business mentor, and the Founder and CEO of About Change Conversations. Earning her stripes in the corporate world with Unilever, Nestle, and Ericsson, Mpume has developed practical ways for organizations to benefit immensely by facilitating personal growth and avoiding burnout. In this conversation, she covers: How understanding the company's "Big Why" helps motivate the entire staff The signs of being stuck: feeling unhappy & unfulfilled, procrastinating, and not speaking up. The first steps to freedom: understanding your individual situation, creating goals that get you out of your comfort zone, and taking action! Celebrating even small wins as important steps in the bigger journey How today's career development is more like a climbing wall than a ladder For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

Hope is more than a "nice to have"; it can play a central role in business, as it drives resilient behavior, engagement, and innovation. In this episode, we explore the neuroscience behind hope and mindfulness, and the discuss benefits of applying the learnings in the workplace with forensic neuropsychiatrist Dr. George Woods. Dr. Woods is an accomplished physician, specializing in neuropsychiatry, is the Chief Science Officer at Crestwood Behavioral Health, and also serves as a member of the Board of Advisors at BetterManager. His work has brought him to believe that both successful organizations and leaders must be very good at inspiring hope among their teams. Dr. Woods talks us through the differences between Medical and the Rehabilitation models (and which is better for your business), the origins and story of Hope House, and practical mindfulness techniques that every manager can begin applying to engage and re-energize their teams. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

We've all heard the expression "culture eats strategy for breakfast." But what does a strong organizational culture actually look like? It's about a lot more than just occasional happy hours, pool tables, or free snacks. When your culture comes from living your core values, it will be the guiding star for your actions and how you attack each day with your team. Marc Reifenrath is the co-founder and CEO of Spinutech, a company that began as a dorm room start-up and is now an award-winning multinational digital agency. Marc takes culture seriously and attributes much of his company's success to it. Marc believes that you manage, lead, hire, fire, and solve problems using your core values. When a problem pops up, you evaluate it through this lens: which core value is misaligned here? This extremely quick and effective tactic often gets right to the root cause of the problem – and solutions suggest themselves almost automatically. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

If your organization has embraced a hybrid or fully-remote work model, your managers need to be equipped with an array of adaptable and effective tools for team development, including coaching. Today's guest, Charlie Nelson, is responsible for all aspects of worldwide operations for SmartRecruiters, including GTM & distribution strategy and performance optimization. Translation: he knows a thing or two about how to lead, coach, and develop teams. In the time since SmartRecruiters committed to a fully remote workforce in 2020, Charlie has developed a number of terrific strategies for getting the absolute most out of his remote teams, including a technique he calls "watching game tape." By watching recordings of his remote calls, observing and listening for things like body language, intonation, and technical details that are tough to gauge in real time, Charlie illuminates and pinpoints opportunities for improved performance. Learn about how this radical transparency aligns the organization around shared goals and drives business outcomes. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

Workplace drama can affect every aspect of business: Employee engagement, productivity, teamwork, customer service, and, ultimately, your bottom line. And from frontline managers to top-level executives, leaders often do not realize how much they themselves actually contribute to the conflict and drama within their workplaces. Everyone has blind spots, so it's critical to evaluate how conflict and drama are showing up in your workplace culture and start addressing these costly issues instead of ignoring them. No workplace is immune to the effects of drama, so we've brought in Marlene Chism, the leading authority on building drama-free cultures, to discuss what leaders at every level can do to address this costly problem. Marlene is known for helping managers address "the elephant in the room" and initiate conversations that get results. She is a recognized expert on the LinkedIn Global Learning platform, and the author of "Stop Workplace Drama," "No-Drama Leadership," and "7 Ways to Stop Drama in Your Healthcare Practice." Over the course of this episode, we cover: Why we need to change the narrative we tell ourselves if we are to manage conflict more effectively What we get wrong about conflict and workplace drama that makes leaders mismanage these situations Why no matter how many "soft skills" you learn, it's the Inner Game that will ultimately transform your leadership The distinct elements of conflict capacity, and how they can help leaders resolve workplace conflict Moving from command-and-control to servant leadership Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

All leaders and managers need to know how to effectively facilitate a meeting that brings together their team, peers, and customers in a meaningful way. Our guest, Jaren Murphy, is the Vice President of Business Development at McCarthy Building Companies, a builder of water infrastructure and other commercial projects across the United States. Jaren believes that while every meeting is different, you can start using key skills & tactics right now to improve your effectiveness--no matter the context or agenda. Jaren's Guide, Drive and Set strategy ensures you are: 1) Guiding the conversation (keeping it from going off the rails by staying focused on the goals), 2) Driving full engagement by creating a psychologically safe environment where diverse and innovative ideas are respected and considered, and 3) Setting expectations for follow-through and outcomes. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

As the world of work evolves, leaders and managers are being asked to do more. In addition to day-to-day responsibilities, successful companies are engaging leaders in conversations about broader issues like return on investment. What's one of the best ways to ensure a company's financial success? By putting people first and embracing a culture of growth and innovation. Teams who can innovate, evolve and grow are more highly valued than ever before. But innovation is close to impossible without a psychologically safe environment where mental health is valued and prioritized. When blame and shame are rampant, only a select few benefit. Tara May, CEO of Aspiritech and digital transformation expert, joins us to discuss how to create a workplace culture where innovation can thrive. She'll cover the importance of neurodiversity, the mental health resources that can best support your teams, and how creating a culture of safely "failing fast" can lead to amazing results. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

Leaders, and particularly middle managers, are constantly being challenged. While it's never been easy to navigate the needs of both the C-Suite and junior staff members, the past few years have created a slew of new priorities and pressures. From managing remote and hybrid teams and effectively implementing and supporting company DEI priorities to rallying staff during times of crisis and reducing team burnout, the growing complexity of being a manager today can quickly feel overwhelming. Now, more than ever, managers need to communicate clearly and strengthen workplace connections. And doing so, all starts with respect, according to Dr. Julie Pham. Dr. Pham, the best-selling author of 7 Forms of Respect: A Guide to Transforming Your Communication and Relationships at Work, and the founder of CuriosityBased, joins the podcast to explain how respect is communicated among individuals, teams, and organizations. In this episode, Dr. Pham guides us through the 7 Forms of Respect framework and shares how it is being used around the world to create more dynamic and highly productive workplaces, and how it can be applied by managers and leaders to articulate priorities, compromise effectively, and reinforce behaviors that support the shared work and goals of the team. Dr. Pham earned her PhD as a Gates Cambridge Scholar and her "real-life MBA" by running her family's Vietnamese-language newspaper during the 2008-10 recession. She has worked as a journalist, historian, university lecturer, marketer, nonprofit executive, and management consultant. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

Over 80% of people from the front lines to the C-Suite point to ineffective communication as a root cause of many team project failures. And the migration to more remote and hybrid workplace setups isn't making things any easier! To help you up your game we've brought in Richard Newman, founder of Body Talk and author of "You Were Born to Speak", to show us how leaders and managers can add some practical and powerful storytelling techniques that can dramatically improve communication, teamwork and productivity. Storytelling is simply the way the human brain wants to receive information, so sharpening your storytelling skills is a real game changer. Richard gives us strategies to leverage the three major areas of communication: nonverbal (body language & tone of voice), content (the story & visual aids), and mindset (preparation & framework). You'll soon find yourself moving people to action by engaging the survival mind, emotional mind, and logical mind. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://bit.ly/bettermanager-e56-ls © 2022 BetterManager

If your leadership development program isn't cultivating leaders and managers that know how to build and develop a culture of trust, loyalty, and positive work relationships, it's already hurting your bottom line. Every day your people managers encounter opportunities to lead, nurture, and take care of their employees, but they also need to learn how to take care of and manage themselves. In this episode, Jennifer Chapman, founder and executive coach at Ambition Leadership and a former Fortune 500 leader, shares practical and actionable ways for managers to build confidence, be more assertive, and leverage workplace relationships so that both they and their teams are as effective and productive as possible. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

Leadership challenges are in the spotlight due to the upheavals of the pandemic and The Great Resignation. Organizations are struggling to find effective solutions as people are leaving workplaces left and right. Today's guest, Danny Hadas, believes that Minimalist Leadership is a great place to get some answers. Danny is a #1 Best-selling author, leadership coach, and former adviser to the world's most iconic brands, including Disney, BMW, and AT&T. His specialty at the Emovation Project is coaching executives & managers to be minimalist leaders, which empowers them to double their team's performance without doubling their own efforts. He'll address some of today's most pressing leadership challenges, including: how to hold people accountable while still empowering them; giving people the resources to overcome obstacles (not running around fixing all their problems for them!); and finding the right cadence of checking-in & evaluating their actual progress to avoid the worst aspects of micro-managing. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

The way we work together has changed in profound ways over the past two-plus years. Making the most of this moment means more than simply "getting back to the office." On the Building Better Managers podcast, we're always excited to spotlight strategies, tools, and tips that organizations and leaders can model to create positive and healthy work environments. In this episode, we're joined by Nicole Anzuoni and Crystal Lauderdale of the Ultimate Medical Academy, to discuss how they've worked to foster unity, energy, and excitement, and engage its 1,800-plus member geographically-dispersed team. Nicole and Crystal share concrete strategies, ideas, and takeaways from programs focused on an array of areas including Diversity, Equity, and Inclusion, promoting cultural continuity, mental wellness, and manager coaching and support. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

No matter how well-designed your algorithms, they won't teach you how to lead with empathy and heart. The hard truth is that no matter how brilliant you may be, your technical abilities won't provide you with the charisma, empathy, and grace often needed to advance. Leading with authenticity may not come naturally for everyone, but it can be an absolute game-changer when trying to get the most from your teams. Drawing on his experience as a software developer and project manager and his own journey of self-development, Roberto Giannicola, author of "You've Got Algorithm, but Can You Dance?" and an executive coach at BetterManager, has been coaching executives in leading world-class organizations for well over a decade. He joins us today to outline his three-step formula for organizations to facilitate leadership growth for its managers. First: Self Observation and Discovery Second: Learning & Practicing Important Leadership Skills Third: Creating a Concrete Plan for Development Whether you're a team leader in the tech industry or not, you're sure to find new ways to become a more confident, assertive, and empathetic leader. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

The hybrid workplace is here to stay. And with it, leaders and organizations must become more adept at creating and nurturing culture with people and teams working from everywhere. On our latest episode, we welcome David Evans to the Building Better Manager podcast. David has coached tech leaders and their teams for over 15 years, from startups to Fortune 100s. As the Head of Talent Experience at Amplitude, he's currently supporting the growth of high-performing teams and scaling company culture in fresh, uniquely effective ways that can give you insight and ideas to bring back to your own organization. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

Imposter Syndrome is just one extremely common example of the kinds of limiting beliefs that all too often hold us back. Joining us today is Julia Arndt, founder of the Peak Performance Method and an expert in combining productivity, mindfulness and other leadership tools in ways to combat these limiting beliefs and develop your personal workplace superpowers. Julia will share how to breakthrough old mental habits and become more aware of the thought patterns holding you back, and create new and productive pathways. When done on a conscious level, and reinforced in the right ways over time, we can build better highways that do support our goals and dreams. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

Leadership transitions can be tough to execute. In fact, more than 40% of executive transitions fail within the first 18 months. And sadly, this isn't a new phenomenon — which leads us to the big questions of why this keeps occurring and what can organizations do about it. Joining us this week is Navid Nazemian, an executive coach and unparalleled expert on executive transitions to the C-Suite. Navid is the author of "Mastering Executive Transitions: The Definitive Guide" and has helped the executives at some of the world's most admired organizations successfully manage transitions into new roles. Navid's research identified three major reasons for these failures: people, culture, and politics. It's not the case that organizations choose incompetent officers, but rather it's these so-called "soft topics" that most often get in the way! And when transitions go wrong, entire organizations suffer. Navid's contact info: Your Twitter URL: https://twitter.com/NavidNazemian Your LinkedIn URL: https://www.linkedin.com/in/NavidNazemian Your Instagram URL: https://www.instagram.com/masteringexecutivetransitions/ Website Address: https://www.masteringexecutivetransitions.com/ Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

Sometimes we all need people who believe in us more than we do ourselves. Women who do not feel supported in the workplace are more likely not to ask for help or promotions, or to drop out of the workforce altogether. As leaders, it's imperative to lift others up, and women, in particular, need strong leaders supporting them in the workplace now more than ever. In this episode, Jane Finette, author of "Unlocked: How Empowered Women Empower Women" and the founder of The Coaching Fellowship, joins the Building Better Managers podcast to help us better understand both what it means and what it takes to empower your women leaders. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

The talent cliff is a threat to organizations everywhere. But it doesn't need to be. In this episode, talent management and leadership expert Jennifer Thornton joins the podcast to help answer some of the most critical questions facing businesses in 2022: How are you going to attract and recruit top new talent? How will keep your high performers engaged, motivated, and, importantly, not burnt out? What does a realistic five-year plan look like for your talent? Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

The Great Resignation is being fueled by a lot of different factors, but employee development has emerged as a major player. Research shows that 94% of employees are staying longer in organizations where they feel like there's an investment being made in their development. And employees that actually like their current jobs are still almost 8 TIMES more eager to leave if they're not seeing that commitment to development. Julie Winkle Giulioni returns to the podcast to talk about how the ideas in her new book "Why Are Promotions So Yesterday?" can help managers and leaders navigate the current risks and challenges when dealing with promotions, careers, career development, and employee satisfaction and retention. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

Great managers focus on communication, interaction, engagement and motivation to get the most out of their teams. But do those tools work universally when you are managing globally? The good news is that the tools don't really change, but HOW we use them across different cultures absolutely does. Melissa Lamson, diversity management specialist and author of six books on DEI, joins the podcast to show you how to approach the challenges of managing globally by drawing upon real world examples from first-hand experience around the globe. She addresses cross-cultural differences in direct vs softer approaches to feedback, dealing with time zones, virtual meeting pitfalls, and even how to adjust for the local evening news! Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

Remote work is here to stay, whether you're ready or not. In our latest episode, we welcome Karin Reed, author of the brand new book, Suddenly Virtual: Making Remote Meetings Work. to discuss techniques for leading in a virtual work environment, including how to make the most out of virtual meetings, improve engagement and communication via video, and avoid the dreaded 'zoom fatigue.' Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

In today's fast-changing workplace, senior executives need the support to try new things, innovate, adapt, and even admit when they don't know something! Meighan Hackett Poritz, Managing Director of The Learning Forum, shows us how leveraging high-trust networks, instant benchmarking, leadership development programs, and a coaching culture can take your leaders, managers, and your entire organization to another level. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2022 BetterManager

Every one of our conversations at work can help create more engaged, positive and productive workplaces. In this episode, Wendy welcomes the authors of Conversations Worth Having, Jackie Stavros and Cheri Torres, to discuss why we shouldn't take these conversations for granted - they really are at the heart of everything we do and are the secret to high-performing leaders and managers. You'll learn more about Appreciative Inquiry, how to uncover and bring out the best in each person in your organization, and how to increase productivity by finding new opportunities and promoting truly meaningful engagement. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.us/podcast © 2021 BetterManager

The huge challenges for leaders and managers over the last year have left organizations scrambling for solutions as burned out and disenfranchised employees scatter for better opportunities and working conditions. Debbie Cohen & Kate Roeske-Zummer join us to help solve these problems by injecting some much needed humanity into your organization. Their strategies include 5 practices to lead with awareness, 4 steps to implement great servant leadership, and the simple skills managers can use right now to bring more humanity to your workplace. Please click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

Join us for a discussion with Sally Helgesen, best-selling author, speaker, leadership coach, and preeminent expert on women's leadership, focused on the disease to please, embracing your ambition, and the behaviors and habits that may be hindering your career growth. Please click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

Integrity, transparency and trust are essential to creating thriving workplaces, particularly in the era of The Great Resignation, with employees quitting at a record pace. Mike Horne, Leadership Consultant, Coach, and Author, joins us to share how you can help keep and attract top talent by creating an attractive, outstanding business culture where people want to come and do their very best work. Please click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

People are leaving their jobs in record numbers - and employers are struggling to understand why. Bobby Bakshi, author of "The 101% You: Seven Steps to Creating the Life of Your Choice," joins us to discuss the real reasons behind the record levels of attrition, and how business leaders can create a win-win culture and better retain top talent by investing in their growth and development. We'll be reviewing critical concepts like Purpose, Autonomy, Mastery, Intrinsic Motivation and Transformational Learning that you can build-in to your unique situation. Please click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

We all have preferences and biases that can act as "blind spots" holding us back from getting the most out of our teams. Duane Hughes, of the popular TED talk "Check Your Preference and Improve Your Results" joins us with actionable insights that you can use right away to start getting the truly great results from your diversity and inclusion efforts that you've always hoped for. Please click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

As we strive to be better leaders and managers, it's a big challenge to deal with team members that are struggling with a victim mentality. Our guest, Chris Joyner, will share his personal experience with victim mentality, and discuss how to recognize and deal with it when we see it in members of our team. Chris' 4 Essential Leadership Principles For Addressing Victim Mentality can help us understand that the responsibility is to resist the urge to rescue them, expect things like blame shifting, and to move the transformation forward by being tactical and asking great questions. Please click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

Denise Brosseau of the Thought Leadership Lab joins the podcast to show leaders and managers how they can take care of themselves as leaders and their teams when they are under stress. When managers/leaders are more aware of the warning signs and have the tools to help, it will create a healthier workplace. We'd really appreciate it if you would click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

Penry Price, LinkedIn's VP of Marketing Solutions, shares how his team is embracing the challenges of returning to the office and approaching the 'new normal' with intention and flexibility. We'd really appreciate it if you would click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

Wendy Thomas joins the podcast to show you how to cultivate the mindset that can help you define and achieve your far reaching goals. Take on life's challenges as opportunities to excel instead of seeing every bump in the road as a frustrating setback! We'd really appreciate it if you would click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit: BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager

'Check the Box' Diversity is missing the big picture. Done right, DE&I can be key to gaining a competitive business advantage. Amy Waninger, author of "Network Beyond Bias," joins the podcast to discuss the business case for authentically investing in inclusive workplaces and diverse leadership teams. We'd really appreciate it if you would click the like button above and leave a review if your favorite podcast app has that ability. Thank you! Visit: BetterManager for show notes and available downloads. https://www.bettermanager.us/podcast © 2021 BetterManager