Breakthrough SaaS Growth with The Jasons
Real conversations and actionable insights on driving cross-functional SaaS growth — from product to customer success and beyond.
Jason Whitehead & Jason Noble
Show overview
Breakthrough SaaS Growth with The Jasons has been publishing since 2019, and across the 7 years since has built a catalogue of 136 episodes. That works out to roughly 75 hours of audio in total. Releases follow a monthly cadence.
Episodes typically run twenty to thirty-five minutes — most land between 27 min and 36 min — and the run-time is fairly consistent across the catalogue. None of the episodes are flagged explicit by the publisher. It is catalogued as a EN-language Business show.
The show is actively publishing — the most recent episode landed 5 days ago, with 23 episodes already out so far this year. The busiest year was 2021, with 24 episodes published. Published by Jason Whitehead & Jason Noble.
From the publisher
SaaS growth isn’t owned by a single team - it’s a cross-functional sport. Each week, hosts Jason Noble (UK) and Jason Whitehead (US) dig into what actually drives sustainable growth across product, pricing, onboarding & adoption, customer success, sales, marketing, finance, and leadership. Expect candid conversations, practical playbooks, and board-level perspectives on topics like AI (beyond the hype), data quality & trust, in-product guidance, value realization, renewals, expansion, and customer experience. You’ll hear from founders, investors, product and revenue leaders who’ve built real results - not just slideware. Formerly known as The Jasons Take On, the show has evolved to reflect a broader mission: turning insight into action that breaks through silos and accelerates SaaS growth. Same Jasons. Bigger vision. Sharper takeaways. Subscribe and explore more at breakthroughsaasgrowth.com.
Latest Episodes
View all 136 episodesAI Can Give The Answer But It Can't Give Judgement - with Paul Burani
AI Is Exposing Broken Revenue Engines - with Brandy Morton
Are You Really Engaging Customers or Just Talking at Them - with Lux Narayan
AI Agents Are Here But Who Is Accountable When They Act - with Venkat Siva
One Question That Reveals Why SaaS Customers Really Churn
Why SaaS Companies Struggle to Turn AI Into Measurable ROI
How Personal Brand Builds Career Resilience in Customer Success - with Seán Reid
Why Businesses Are Getting AI Wrong
Has Customer Success Lost Its Mojo - with Guy Nirpaz
Is AI Killing Trust in SaaS? (part 3 of 3)
Is AI Killing Trust in SaaS? (part 2 of 3)
When AI Becomes the User
Is AI Killing Trust in SaaS? (part 1 of 3)
AI is exposing a trust problem in SaaS - with Catherine Dowden-King
Why treating every customer the same hurts SaaS growth - with Christine Day
121: Guest Patrick O’Donnell - How Embedded Finance Creates Value For Customers
Episode 120: SaaSpocalypse or Reset - What AI Really Changes in SaaS
119: From Customer Success to Customer Growth: The Next Evolution of SaaS.
118: Guest Kristi Faltorusso - The shift from SKO to RKO: aligning teams around revenue.
Ep 117117: Guest - Josh Schachter - AI, Churn and GRR: What’s Really Threatening SaaS Retention?
In this episode, Jason Noble and Jason Whitehead are joined by Josh Schachter, SVP of AI Strategy & Market Development at Gainsight and host of the Unchurned podcast, to explore what is really putting SaaS retention under pressure. They discuss whether AI is increasing churn risk or simply exposing weak value, why build versus buy is becoming a bigger issue, and how tighter financial scrutiny is changing renewal conversations. They also look at what Customer Success must do differently if it wants to protect GRR and remain commercially relevant in the AI era. A sharp conversation on retention, value and what SaaS leaders need to do next. About Josh Schachter Josh Schachter is SVP of AI Strategy & Market Development at Gainsight and host of the Unchurned podcast. He founded Update, often described as “Gong for post-sales”, which was later acquired by Gainsight. Today, he works at the intersection of AI, Customer Success leadership and post-sales operations, helping SaaS leaders understand what is really changing inside modern revenue teams. Connect with Josh on LinkedIn: