Paul Flaum, CEO Bourne Leisure - What it Takes to be an Authentic Leader
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Show Notes
Jeannette is joined by Paul Flaum, CEO of Bourne Leisure, to discuss his background and career in the travel, leisure, and hospitality industry. Paul shares his upbringing in a close-knit family and the valuable lessons he learned from his parents' successful business.
He discusses the importance of putting the guest first and creating memorable experiences, and talks about the challenges he has faced in his career, the resilience required during difficult times, and the balance between being a leader and a family man. Additionally, he shares his personal connection to Holocaust education and the impact it has had on his purpose and values.
KEY TAKEAWAYS
- Despite having a demanding job, Paul recognises the importance of maintaining a balance between work and family. He prioritises spending quality time with his wife and children and values his role as a husband and father.
- Resilience comes from doing your best and focusing on continuous improvement, rather than dwelling on disappointments or results.
- Paul's purpose is to make a positive impact on people's lives, both personally and professionally. He strives to create successful businesses, provide opportunities for others, and contribute to his community.
- Paul's upbringing and his uncle's Holocaust survival story have shaped his values and perspective on life. These experiences have instilled in him a deep sense of responsibility to educate others, combat hate, and make a difference in the world.
BEST MOMENTS
"The most important thing I can do is set up an organization which really believes that's the most important thing."
"I think a lot of time in leadership, it's the questions you ask, which have the biggest multiplier effect, rather than anything else you do on flashy presentations and that sort of stuff."
"I genuinely believe I've been really, really lucky in life. And I look at the background, what I've just described my back from a really poor background East End."
"I think over the years, I think I've definitely learned that the best type of leader I can be is being the best me."
This is the perfect time to get focused on what YOU want to really achieve in your business, career, and life. It’s never too late to be BRAVE and BOLD and unlock your inner BRILLIANCE. If you’d like to jump on a free mentoring session just DM Jeannette at [email protected] or sign up via Jeannette’s linktree https://linktr.ee/JLinfoot
VALUABLE RESOURCES
Brave, Bold, Brilliant podcast series - https://podcasts.apple.com/gb/podcast/brave-bold-brilliant-podcast/id1524278970
ABOUT THE GUEST
Paul Flaum started his career as a chartered accountant at PWC and then for the last 25 years has held senior roles across the UK Leisure, Tourist and Hospitality Industry ( from Cinemas to Hotels to Pubs to Restaurants to UK Holidays). He has been the Group Chief Executive Officer for Bourne Leisure (UKs largest Holiday and Holiday Home business) since 2017. Before that he was the Managing Director for Premier Inn and Whitbread Restaurants for a number of years. He is also a Board Director of UK Hospitality ( the Industry Lobbying Group) and on the Advisory Board for WiHTL (Women in Hospitality. Travel and Leisure). His charitable interests include Holocaust Education Trust. Paul is married to Gail and has 5 children.
ABOUT THE HOST
Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor, and business mentor with over 25 years of global professional business experience across the travel, leisure, hospitality, and property sectors. Having bought, ran, and sold businesses all over the world, Jeannette now has a portfolio of her own businesses and also advises and mentors other business leaders to drive forward their strategies as well as their own personal development.
Jeannette is a down-to-earth leader, a passionate champion for diversity & inclusion, and a huge advocate of nurturing talent so every person can unleash their full potential and live their dreams.
CONTACT THE HOST
Jeannette’s linktree - https://linktr.ee/JLinfoot
https://www.jeannettelinfootassociates.com/
YOUTUBE - https://www.youtube.com/channel/UCtsU57ZGoPhm55_X0qF16_Q
LinkedIn - https://uk.linkedin.com/in/jeannettelinfoot
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Podcast Description
Jeannette Linfoot talks to incredible people about their experiences of being Brave, Bold & Brilliant, which have allowed them to unleash their full potential in business, their careers, and life in general. From the boardroom tables of ‘big’ international businesses to the dining room tables of entrepreneurial start-ups, how to overcome challenges, embrace opportunities and take risks, whilst staying ‘true’ to yourself is the order of the day.