Miles Morgan travel industry icon – From market trader to Founder & CEO of Miles Morgan Travel
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Show Notes
In this episode, Jeannette sits down with Miles Morgan, founder & CEO of Miles Morgan Travel, who is a true icon within the travel industry. Miles rose through the ranks of the travel industry to become MD of Travel House, Sales and Marketing Director of TUI and ultimately creating his own hugely successful business, Miles Morgan Travel. His business has won multiple awards and gained global attention when his marketing for his Titanic Memorial Cruise went viral, a funny and inspiring story that he tells in the podcast.
Miles shares his entrepreneurial journey, including his time as a market trader, where he learned sales methods that still work well today. Miles and Jeannette talk about why and how he walked away from a top executive board role to set up his own agency. They discuss how to motivate yourself when things go wrong, why personal branding matters, how to manage stress and successfully tackle many more of the issues that entrepreneurs face. They also review the impact CoVid is having on the travel industry and the way forward.
KEY TAKEAWAYS
- The way you present a product for sale can be just as important as what that product is.
- When you step outside of your comfort zone, you learn fast.
- When you climb the ladder, be careful not to end up too far removed from what you love doing.
- There will always be bumps in the road. Self-belief will help you to take those knocks and power through.
- As an entrepreneur, you´ve got to be prepared to put the hard work in. Doing what you love makes this far easier.
- You do not have to be hard-nosed to be successful in business. Being who you are is a far more effective approach.
- Miles views the people that work in his shop as being the firm´s “crown jewels”, he explains why in the podcast and how that affects the way he runs things.
- The constant drive of the people and their desire for the company to do better means the business grows naturally.
- Success breeds success.
- Be positive, it drives you forwards and helps you overcome all kinds of hurdles.
BEST MOMENTS
‘Dress it (a product that is not selling) in a different way and all of a sudden you can sell it.’
‘I always believed that the money would follow if I could get the job and prove I was worth it. ´
‘If you're in love with what you do, you'll always do a better job of it.’
VALUABLE RESOURCES
Brave, Bold, Brilliant podcast series
ABOUT THE HOST
Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor, and business mentor with over 25 years of global professional business experience across the travel, leisure, hospitality, and property sectors. Having bought, ran, and sold businesses all over the world, Jeannette now has a portfolio of her own businesses and also advises and mentors other business leaders to drive forward their strategies as well as their own personal development.
Jeannette is a down to earth leader, a passionate champion for diversity & inclusion, and a huge advocate of nurturing talent so every person can unleash their full potential and live their dreams.
CONTACT METHOD
https://www.jeannettelinfootassociates.com/
ABOUT THE GUEST
Miles Morgan is a highly successful entrepreneur and businessman, a true icon of the travel industry, and the founder & CEO of Miles Morgan Travel. Miles started life as a trainee travel agent before climbing the corporate ladder to be Sales & Marketing Director for TUI UK before setting up his own business Miles Morgan Travel in 2006. Miles Morgan travel has 18 award winning travel agents across South West and South Wales, where customer service and quality are the heart and soul of the business.
Miles Morgan Travel has won multiple industry accolades including the the sought after award of Best Travel Agent for South West and South Wales for the fourth year in a row.
CONTACT METHOD
https:instagram.com/milesmorgantravel_?igshid=rii2uszaad0e
linkedin.com/in/miles-morgan-47323042
PODCAST DESCRIPTION
Jeannette Linfoot talks to incredible people about their experiences of being Brave, Bold & Brilliant, which have allowed them to unleash their full potential in business, their careers, and life in general. From the boardroom tables of ‘big’ international business to the dining room tables of entrepreneurial start-ups, how to overcome challenges, embrace opportunities and take risks, whilst staying ‘true’ to yourself is the order of the day.