Louise Bates, MD TUI Blue Hotels – How to Meet Those Big Business Challenges and Succeed in Any Environment
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Show Notes
In this episode, Jeannette sits down to talk to Louise Bates who is the managing director of TUI BLUE. A growing chain of 100 hotels that offer modern, high-quality surroundings that have been tailored to meet the needs of different types of guests.
They discuss finding the confidence to step outside of your comfort zone to take on big and complex challenges and how to succeed when you do. How surrounding yourself with the right people and treating them well can enable you to meet any challenge. Louise explains how she and her team are working through what is a particularly tough time for the travel industry right now.
KEY TAKEAWAYS
- Provided you have great people around you can achieve a lot even while you are still learning an industry.
- Pushing yourself outside of your comfort zone is a fast way to develop.
- Don´t be daunted by running a big business – it is all the same tasks, just on a far larger scale.
- Doing the right thing for your customer and colleagues naturally leads to success.
- Find a leadership style that works for you. It´s fine to be yourself. You don’t need a persona.
- Never be afraid to make a bold move. There is not a manual out there for everything. Sometimes you have to jump in and make it up as you go along.
- By asking the right questions and monitoring the situation you can adapt to any task.
- When you focus on continually improving, making a mistake does not feel so bad.
- You can lead a company without having to be big, loud, and aggressive. All kinds of personality types can make great leaders.
- When talking to someone ask yourself how you can help them. When you do you build a strong network.
- Seek out roles that fit your values and what is important in your life.
- When someone tells you are good enough to do something – believe them!
BEST MOMENTS
‘Running a big firm is not rocket science. It´s all the same tasks, just on a bigger scale.’
‘Do right, by the customer, do right by people, and the numbers will come.´
‘It´s about finding the leadership style that works for you, it´s fine to be yourself.’
‘If you focus on continually improving then it doesn´t feel as bad when you make a mistake.’
VALUABLE RESOURCES
Brave, Bold, Brilliant podcast series
ABOUT THE HOST
Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor, and business mentor with over 25 years of global professional business experience across the travel, leisure, hospitality, and property sectors. Having bought, ran, and sold businesses all over the world, Jeannette now has a portfolio of her own businesses and also advises and mentors other business leaders to drive forward their strategies as well as their own personal development.
Jeannette is a down to earth leader, a passionate champion for diversity & inclusion, and a huge advocate of nurturing talent so every person can unleash their full potential and live their dreams.
CONTACT METHOD
https://www.jeannettelinfootassociates.com/
ABOUT THE GUEST
Louise Bates is a senior executive within the travel industry. In her current role as Managing Director for TUI Blue Hotels, Louise manages a portfolio of over 100 hotels globally. With a background in product development and customer service, Louise is a fantastic role model for women in business. Louise has extensive international experience having led teams in Russia, China, India and Germany, which plays perfectly to the international team that she leads at TUI Blue Hotels.
CONTACT METHOD
Linkedin.com/in/louise-bates-b4b4657
Podcast Description
Jeannette Linfoot talks to incredible people about their experiences of being Brave, Bold & Brilliant, which have allowed them to unleash their full potential in business, their careers, and life in general. From the boardroom tables of ‘big’ international business to the dining room tables of entrepreneurial start-ups, how to overcome challenges, embrace opportunities and take risks, whilst staying ‘true’ to yourself is the order of the day.