2021-011- Dr. Catherine J Ullman, the art of communication in an Incident - Part 2
BrakeSec Education Podcast · Dr. Catherine J Ullman, Brian Boettcher, and Bryan Brake
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Show Notes
In this episode:
knowing your audience - discussing the IR impact how did this happen? how deep do you want to tailor your potential discussion? Every level must be asking "what, when, why, how?", not just those in the trenches does the level of incident mean that communication scales accordingly?
And much more!
Dr. Catherine J. Ullman (@investigatorchi)
Incident Response communications
Reminders: Patreon Jeff T. just became a $2 patron!
Accepted to CircleCityCon on IR communications!
Bsides Rochester Security B-Sides Rochester
Spoke at SeaSec meetups:
Qualys Update on Accellion FTA Security Incident | Qualys Security Blog
Security Advisory | SolarWinds
Family Educational Rights and Privacy Act (FERPA)
It's important to share necessary information with senior level people and higher ups, but is there a thing as 'oversharing'?
How do you toe the line between oversharing and nothing at all?
In higher Ed, are you beholden to different disclosure requirements than businesses?
What is Server Side Request Forgery (SSRF)? | Acunetix
13 Beautiful Tools to Create Status Pages for your Business (geekflare.com)
Laying communication groundwork
Status pages (notifying users)
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