120 - High Volume Online Retailers with K&L and Ace Spirits

Retailers need an edge to stay competitive in today’s market. Listen to Louis Dachis of Ace Spirits and David Driscoll of K&L Wine Merchants on how technology is making their business grow on national level and you get a lesson on distribution and why there are shipping restrictions to different states in the US.

Show Notes:

• Talk about your stores and the markets you serve
• How have you seen the bourbon market effect your business? What's the good what's the bad?
• How does having a very prominent online presence given you an advantage?
• Do you see your barrel picks making its way out of state because of online orders? Do you feel that impacts locals?
• We know allocated items in bourbon are coveted right now. How are you dealing with this surge? Do you reward continual shoppers, even online shoppers that are out of state?
• Is there a better way to get products into the hands of consumers other than the three-tier system?
• Why are there so many law restrictions on shipping alcohol across state lines? Why can't we have a uniform federal ruling that allows shipment across state lines?
• This goes into global shipping. For example: A Malt like Springbank 21 (700 ml) at Masters of Malt retails for $220ish. Even if I bought only one bottle and paid $40 for ship on the 1 bottle, it is still cheaper than purchasing the 750 ml US version for $390ish. Where do you think a savvy consumer would buy? How will US retail stay competitive in the global marketplace at this rate?
• In an ideal world where you can sell more volume online, what do you want to see changed?

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