How to leverage NLP for Better Customer Feedback - Ryan Millner: CEO of Unwrap AI
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Show Notes
In this episode, we sit down with Ryan Millner, Co-founder and CEO of Unwrap AI, a cutting-edge tool that leverages Natural Language Processing (NLP) to help product leaders better listen to their customers. With over 4 years of experience at Graphiq (acquired by Amazon Alexa in 2017) and 3.5 years working at Amazon to improve Alexa's intelligence, Ryan shares his deep insights into product development, NLP, and how Unwrap AI is transforming the way companies understand and act on customer feedback.
Ryan discusses the power of knowledge graphs, data ontologies, and the importance of building great team cultures. If you're passionate about AI, customer feedback, or creating smarter products, this episode is packed with valuable takeaways.