Episode 231
#231: Bad support loses customers, and payment failures
Bootstrapped · Steve McLeod
September 16, 202234m 18s
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Show Notes
I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for SaaS businesses in general.
Mentioned in this episode:
- Steve’s company, Feature Upvote
- Ed’s company, OpenCage
Topics
bootstrappingtechnologysoftware business