Episode 18
#18: Special Guest: Chase Clemons on Bootstrapped Support
Bootstrapped · Ian Landsman and Andrey Butov
August 27, 20131h 33m
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Show Notes
Ian and Andrey sit down with special guest Chase Clemons of SupportOps to discuss customer service for bootstrappers. We also get an Uberdeck update on leaving beta and pricing strategy.
This episode is being cross released on both Bootstrapped.fm and Support Ops Podcast. Check them out!
- 37Signals
- Support Ops and the Support Ops Podcast
- Uberdeck is released!
- Andrey’s Essential Voice Recorder – type notes while you record audio (Android)
- Basecamp Mobile
- Bootstrapped customer service and using self service walls threads on discuss.bootstrapped.fm
- Pingdom
- Amazon Prime – Love the prime, buy the prime!!!! (Ian)
- GetSatisfaction
- CoSupport
- Support Ops Hangouts – Watch Chase live every Monday
Topics
bootstrappingtechnologysoftware business