Give an Inch, They'll Take a Mile: How Compromising Kills Your Quality Culture (and How to Get It Back)
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Show Notes
In this CE-approved episode of Articles On-The-Go, Hank Balch highlights how compromising quality standards even once in SPD can lead to a dangerous downward spiral that affects the culture of excellence in a department: "Every time the sun rises over your hospital, ambulatory surgery center, or endoscopy suite, that means you have a new day with a new opportunity to stop the line and protect your patients. This is true for department leaders as well as..."
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