When To Invest In Your Shop
The guys tackle three more questions from readers. 1) When should you invest in your shop? 2) How do I handle a client that's unhappy with their sign or print? and last but not least - 3) What should my mark-ups on materials be?
Better Sign Shop Podcast · Peter Kourounis, Michael Riley, and Bryant Gillespie
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Show Notes
Michael, Peter, and Bryant are back with more answers to listener questions. They cover...
- When should you invest in your shop?
- How do I handle a client that's NOT happy with their vehicle wrap even though they approved the proof ?
- What should my markups on materials be?
In this episode, we discuss...
- Mike's panic about his upcoming wedding (01:59)
- Diving into when to invest in your shop (06:57)
- Peter's reason why he bought his first printer (09:21)
- Should you buy a new piece of equipment if you don't have time to learn how to use it (15:50)
- Why training is as important as any equipment you buy (20:10)
- Other types of investment into your team (27:51)
- The importance of simply paying your team well (31:15)
- How to handle un-happy customers (35:27)
- The situation is never black and white (39:15)
- Handling the situation (43:37)
- What to set your material markups at (51:40)
Links from the episode
- Topaz Labs (for enhancing pixelated images) https://www.topazlabs.com/
- Wrap Institute (for video courses on wrapping vehicles) https://wrapinstitute.com/
Follow the crusty sign guys
Bryant from Better Sign Shop
- Better Sign Shop Website: https://www.bettersignshop.com
- Better Sign Shop Facebook page: https://www.facebook.com/bettersignshop
- Better Sign Shop Community for sign shop owners: https://www.facebook.com/groups/bettersignshopmastermind/
Michael from Letterbox Sign Design
- Letterbox Sign Design Website: https://www.letterboxsigndesign.com/
- Facebook page: https://www.facebook.com/Letterboxsigndesign
Peter from Sign Shop Consulting
- Sign Shop Consulting Website: https://www.signshopconsulting.com/
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