Episode 348: 10 Steps Jump Hiring Method

In the competitive and fast-paced world of the pet business, building the perfect team can be a challenging task. With numerous responsibilities to juggle, it's easy for pet business owners to overlook crucial aspects of hiring. In this episode of Bella in Your Business podcast, we're diving into a topic that's near and dear to every entrepreneur's heart: hiring the right people. It's all about finding those incredible individuals who can help you achieve the coveted time and financial freedom we all dream of. I will share insights on common hiring problems and ten practical steps to improve the process. If you're feeling overwhelmed by the hiring process or simply need a helping hand, don't hesitate to reach out. I'm here to assist you and offer guidance along the way. Remember, taking action is the first step towards building your dream team and achieving the freedom you deserve. Let's make hiring a breeze and embark on the journey to freedom! Let's get started Topics & Key Points: 10 Steps to revolutionize the hiring process and build an exceptional team The importance of hiring the right people The need to invest in training and cultivate a strong company culture to develop a team that's better than you Why job ads should be like love notes instead of boring corporate jargon The use of  hiring systems like Jazz HR to filter out applicants The need to be  detectives during the interview process How to systemize the hiring process Timestamps: [02:30] Step 1: Knowing your important qualities [04:00] Step 2: Creating attention-grabbing hiring ads [06:03] Step 3: Establishing your non-negotiables [06:59] Step 4: Create the phases and questions. [08:46] Step 5: Systemize rating and scoring [10:34] Step 6: Gathering questions for interviews [11:46] Step 7: Creating an exciting job offer letter [13:18] Step 8: Onboarding that inspires the new employee [14:37] Step 9: A training program that is intentional [16:38] Step 10: Analyze and tweak Notable Quotes: [00:18:22'] 'It is time to accelerate, it is time to evolve, it is time to build the stages out. I promise you if you do the hard work and you figure out these stages now, it is going to enhance your company and decrease your stress level grossly. I vouched my entire career on this.” [13:52] “The onboarding process does not have to be mundane or boring. A great little tip, if you're going to do it over Zoom, send them a $10 Starbucks card to their phone, like a couple of hours earlier, and say, Hey, grab a Starbucks on me for our meeting coming up.” [00:21:21]  "When it feels like you're lying awake at night thinking, 'Oh my god, if one person quits my whole organization is going to fall down,' there is another way to do these things. Always keep jumping, you'll keep the momentum going and you won't stay in that rut." Resources: Podcast: Bella in Your Business: Pet Industry Business Podcast Join Mastermind Email Bella: [email protected] Listen to  Learn How To Never Lose An Employee With Joey Coleman Mentioned book: Never Lose an Employee Again by Joey Coleman Connect with Bella Website Facebook YouTube Did you love this episode? If you liked this episode, please head on over to iTunes and leave a five-star rating and review. Every single review helps get this community bigger, stronger, and better. It gets other jumpers just like you into the community. Always remember when life gets down, always keep jumping Transcript: Hello everyone on YouTube, I'm about to record the podcast, which is going to be great. Making sure I have the right microphone on. I'm even doing background content or I'm doing a time-lapse behind you that you can't see right now. But let's just keep going here. Okay. Welcome, everybody to another episode of Bella in your business, my name is Bella Vasta, and I'm going to get up all in your business today, because I have been seeing something happen online, that is just like a big red flag to me. And I'm pretty sure that most if not all of you are not doing these 10 things I'm going to talk about today. So clearly, you're interested in hiring, that's why you're looking at this video. And clearly, you're looking at probably giving yourself more time and financial freedom, right? And the way to do that is to have amazing people around you. I'm not even just talking about employees. But that's a whole nother conversation for the people that are around you. But today, there are 10 specific things that I want to go through. Because the more and more I go through people's hiring processes, I see how much the devil is in the details. I did a presentation if any of you guys are listening at the pet boarding Expo in Vegas a couple of months ago. And I thought that I should probably take it here too, as well. So I'm gonna give you a really good overview. I've also created graphics for this too so that those who are visually drawn can kind of see those steps. And I'm going to give you a very high view of this. I'm also going to tell you that I know that you need help with this when I see people posting, hey, I'm doing an interview, what's your favorite interview question? I'm like, Well, what are we hiring for? What are we interviewing for? What is the thing that we're looking at, right? And without knowing who you are intrinsically, and like what you're looking for meaning your company, then your picker is always going to be off. So it is my goal, that by the end of this podcast, you are going to be like oh, yeah, that was a good point. And that's something I definitely can improve on. So without further ado, let's get started. So the first step is going to be knowing your important qualities, and what are you looking for, because you might not be looking for the same thing someone else is looking for. And most of the time when I talk to people, the thing that they're most looking for is someone that will show up and do a good job and do it as well as me. Or there are some of you out there who will not hire because you don't think anyone will do it as well as you something that someone told me a long time ago that I always loved was that you don't want them to do it as good as you, you want them better than you. And here's why you are running around with a chicken with your head cut off, if you've been too afraid to hire because you didn't find you don't think you're going to find anyone that's going to be really good. But the fact of the matter is, is that you are taking care of 10 things, they only take care of one thing. And so you have the unique opportunity to pour into them if you have a good onboarding and training and company culture and everything to make them better many needs of you. Okay, so get that like in your head that you actually can have people that are better than you. That's exciting if you think about that. So step one is to know the most important qualities you're seeking. That could be attention to detail. It could be empathy, it could be nurturing, and it could be strategic mapping because they have to do their route. It could be a pet lover, it could be good communication, it could be teamwork, whatever that is. And it doesn't mean that those are the only things you're looking for. But we need three things to hone in on. And I want to encourage you to do that. The second thing is going to be to create attention-grabbing hiring ads. So most of you guys have pretty boring corporate ones out there, or they're pretty dry. We had a podcast episode with Joey Coleman a few weeks ago, which was spectacular. And he talked all about how the hiring ads. He gave some really good examples, actually in his book that just came out, I highly recommend you get it. But it will get you excited about what a great hiring ad should look like. So definitely take the kind of consider that. Think about the hiring ads like a love note. We could do a whole show on that. And I think we have Jillian, if you're listening can you put it in the show notes for us? But you know that job ad is going to be pretty important for you. And I don't want you to just have one. Okay, you got to be able to have a couple out there to see which ones work along with the titles. So if you only have one job ad and you're only posting it and you're waiting there for 1415 1617 days to get more applicants, you're doing it wrong, okay? And that's the beauty about things like jazz HR, which I know you've heard me talk about before. I've been working with them since 2018. And they have helped hundreds of pet sitters. Because it works, it works so well that I've hired a nanny off of it, okay. But what it does is it allows you to systematize things so that you're not stealing so much time. And it's not just time, but it's also like creative thought in your head, it stops you, you have to, if you don't have a system set up that you can just think, move people on to the next stage, then you're wasting a lot of time. And most likely, that's going to lead to procrastination, and overwhelm of I have so many things to do, it is very important to systematize, your hiring process. Those that have it systematized have a heck of a lot better time finding people. Many of my clients have a waitlist if you can believe it. No, it doesn't matter what is going on in the world, it matters who you are attracting. It's just like dating. Alright, so number three is to establish your non-negotiables. What can you not have the ones that I always see are things like, you need to have a cell phone, you need to have your transportation, you need to live in a certain area where you have clients, those are just some of them. And those you guys do get, but you always put that in the hiring ad like you better, you better, you better and it's like almost like kind of scolding. And you're like, Well, I had an ad and they don't read the ad. You're right. They don't read the ad.