Do You Know How to Balance the Increase?

In this week’s podcast, we are talking about the current influx of clients and how to properly handle taking care of our clients so that we can continue to expand. You probably want an office manager so your business can be taken care of and you can maintain the balance of work and life. Are we right? Today's podcast will cover topics such as managing client expectations, using technology, communication flow, and more! Biggest Takeaways: Balancing Your Business During Expansion Communication Processes and Proper Client Love How to Stand Out with Current Conditions Show Highlights Being Aware of Your Sales Process and How the Influx of Clients Effects You (11.30) Do You Have a Good Communication Flow? (16.40) When to Show Your Clients Love (18.30) What are You Doing to Stand Out? (24.00) Links Bella's email [email protected] Mastermind Share The Show Did you enjoy the show? We would love it if you subscribed today and left us a 5-star review! Click this link – Bella In Your Business Click on the ‘Subscribe’ button below the artwork Go to the ‘Ratings and Reviews’ section Click on ‘Write a Review’ Transcript: This is episode 248 of Bella in Your Business. Hi there, I'm Bella Vasta from Jump Consulting. You might know me from CBS, NBC, Fox, Huffington Post, Entrepreneur, or maybe you've seen me speak on stage or read my book, The Four Dogs That Every Business Owner Needs. In any case, get ready because you're about to get your hashtag Bella Butt Kickin' in this next episode of Bella in Your Business. So what do you say? Let's get ready and jump. Welcome to another episode of Bella in Your Business. My name is Bella Vasta and today I start them all out like that, right? First, I got to give a shout out. I got to give a couple of shout outs. First, I want to shout out to Catherine. What's up, girl? Thank you so much for listening and always reposting this stuff on Instagram. I love that you get the word out there. Thank you also to Michelle, which just so happens to be Catherine's accountability partner in the mastermind. She too is always commenting and sharing this podcast. Thank you so, so much, ladies. I appreciate that. And then Tiffany, Tiffany Lewis, thank you so much for also listening. I got a lot of emails from you guys recently. I think it's probably because I've been asking you to let me know when you're listening, but nonetheless, I absolutely love to hear from you. So you keep it coming. [email protected]. Let's get into this week's show. Guys, this is a big one and I'm actually putting aside all of the hiring talk that we've been doing for the past, I don't know, two months, right? If you don't remember or you're a new time listener to the show, you might have realized or remembered that in the past, I actually made a prediction and the prediction has come true. That often happens, not to toot my own horn, but toot toot. I have been making a lot of predictions in this industry six months out or so, and it absolutely has come true if you just kind of look on a bigger scale. I really try to surround myself by people that are smarter than me and really listen to kind of what they say and then kind of see what's happening in our industry. And sure enough, a lot of people that spent the time in 2020 perfecting all of their systems and processes, I mean, new client systems, I mean, new employee systems, onboarding, client love, 100 days, we're going to talk more about that today, have really been reaping the benefits. There's two different things that you really want to be aware of right now. If you're listening and you are saying, but Bella, my business is back and it's just amazing and look at what happened. And it just kind of feels like it's falling out of the sky. Guess what? It is. It totally is. But right now you have an incredible moment to either celebrate and grab it on and make it long term or it could be a flash in the pan because guys, like everything in life, everything's about balance. The whole entire universe is on balance and everything is always going like a pendulum, going from one end of extreme to the other end of the extreme. And it's just a matter of time. And when we feel like everything's balanced, it's just a matter of time before things get unbalanced. Generally speaking, at least that is my take on it. And so right now what is happening is we are experiencing the big, great revenge spending, I've been calling it. It's where everyone's been holding back and now it is the summer. People are excited. They are traveling. They are getting out. They are doing stuff. Most of the travel is domestic or down to Mexico, of course, because our friends to the north in Canada are still locked down and our friends in the UK, although we can go there, they can't come here. So travel has shifted just a little bit, but nonetheless, it is very much out there. Last week, I myself was in Chicago doing two all-day intensives with a couple of amazing clients and it was so fantastic. And I just, I love being on airplanes, coming and visiting you guys. But while that was all happening, something really interesting happened and I'm going to actually read these to you. The very first one, these are my clients. They're posting things saying, hi, Bella, just wanted to share with you this huge win. We broke $17,000 in June with me taking two weekends off. That's my highest revenue in 10 years. Guys, I want to be really clear. What I'm about to read you, this one and a couple of others is not just, hey, let's compare it to last year and then say, oh, we're doing great because obviously, you're probably doing better than you were last year, right? But she says, this is my highest revenue in 10 years. April and May were also record breakers. Look at that growth. And she actually included a chart.