
Behind the Stays
363 episodes — Page 3 of 8
Ep 263The Power of Partnership: Lessons from a Collaborative Creator Campaign of Top Unique Stays in New England
Meet returning guests Monique DeLorenzo and Kerri Gibson, two visionary short-term rental operators who recently piloted an exciting marketing partnership. A couple of months ago Kerri came on the show to share a vision that she and Monique had to bring together four distinct properties, a pair of talented creators, and a shared goal of curating the ultimate New England road trip experience. In this episode, Kerri and Monique discuss what the results of this first-of-its-kind collaboration were… Tune in to hear: The birth of a boutique road trip: How Monique and Kerri turned a bold idea into a full-fledged marketing campaign in partnership with the folks at Lumen Camps and The Maine Cabins. Lessons learned from the journey: From wrangling tourism boards to selecting the perfect collaborators, they share what worked—and what they’d refine. How boutique stays align with shifting traveler preferences: Why personalized, design-forward accommodations are capturing consumer spending. The long-term vision: How Monique and Kerri plan to turn this road trip campaign into a blueprint for regional hospitality experiences across seasons. Why engagement is everything: The surprising metrics—from Instagram followers to DMs—that show their strategy resonated with audiences. Alright friends, without further ado, get ready to meet Kerri and Monique. Connect with Kerri Connect with Monique This episode is brought to you by the Short Term Rental Forum hosted by IMN! Join me this January 15-16 at the Miami JW Marriott for the premier Short Term Rental Forum hosted by IMN—the industry leader with over 30 years of experience! I'll be speaking at the forum, and you’ll have the chance to network with 400+ top investors, operators, property managers, lenders, and tech providers in the Short Term Rental space. It’s the must-attend event of the year to elevate your business strategy and connect with the industry's best. Don’t miss out – the super early bird rate expires Friday November 22nd and you can use code BTS for an extra 15% off this lowest available rate. Register now at events.imn.org/str25 – I’ll see you in Miami! Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at joinjourney.com/alliance.
Ep 262The Boutique Boom: Data and Ideas Shaping the Future of Hospitality
In this solo-episode, Zach transports listeners to Dawn Ranch, a boutique retreat in Guerneville, California, nestled in the heart of Sonoma wine country. The property, designed as a haven for creative renewal, invites guests to escape the distractions of modern life and reconnect with themselves. The host reflects on their stay while exploring trends and innovative ideas shaping the future of boutique and experiential travel. Tune in to hear: How Dawn Ranch fosters creative awakenings and why properties like it play a crucial role in helping guests think deeply and recharge. Data-backed insights on the rise of experiential travel, including a 34% increase in spending on travel experiences since 2019. The shift toward boutique hotels and unique stays, with boutique properties growing at nearly double the rate of big-box hotels. Creative ideas for hospitality entrepreneurs, such as niche retreats like book club weekends, gamified treasure hunts, and pop-up wellness labs. The importance of storytelling and designing spaces with soul, and how properties can craft narratives that resonate deeply with guests. Why exclusivity and luxury experiences are pivotal in creating lasting guest connections and fostering loyalty. This episode serves as both inspiration and a roadmap for hospitality innovators eager to embrace emerging trends and offer transformative experiences to their guests. Whether you’re a boutique hotelier, short-term rental operator, or an enthusiast of unique stays, this conversation explores how the future of travel is being shaped by thoughtful, immersive, and creative hospitality. This episode is brought to you by the Short Term Rental Forum hosted by IMN! Join me this January 15-16 at the Miami JW Marriott for the premier Short Term Rental Forum hosted by IMN—the industry leader with over 30 years of experience! I'll be speaking at the forum, and you’ll have the chance to network with 400+ top investors, operators, property managers, lenders, and tech providers in the Short Term Rental space. It’s the must-attend event of the year to elevate your business strategy and connect with the industry's best. Don’t miss out – the super early bird rate expires Friday November 22nd and you can use code BTS for an extra 15% off this lowest available rate. Register now at events.imn.org/str25 – I’ll see you in Miami! Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at joinjourney.com/alliance.
Ep 261Is Experiential Hospitality Overhyped? Hot Takes on Travel Trends, Hotels, Vacation Rentals, and More with the French Cowboys
In this episode Zach sits down with the French Cowboys — Dylan and Franklin — to chat about how they built their business, what the future of boutique hospitality will look like, why experiential hospitality is overhyped, and the pros and cons of owning and managing boutique hotels vs. boutique vacation rentals. Learn more about the French Cowboys. This episode is brought to you by the Short Term Rental Forum hosted by IMN! Join me this January 15-16 at the Miami JW Marriott for the premier Short Term Rental Forum hosted by IMN—the industry leader with over 30 years of experience! I'll be speaking at the forum, and you’ll have the chance to network with 400+ top investors, operators, property managers, lenders, and tech providers in the Short Term Rental space. It’s the must-attend event of the year to elevate your business strategy and connect with the industry's best. Don’t miss out – the super early bird rate expires Friday November 22nd and you can use code BTS for an extra 15% off this lowest available rate. Register now at events.imn.org/str25 – I’ll see you in Miami! Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at joinjourney.com/alliance.
Ep 260Build Fewer, Spend More: A Round Table on The New Formula for Experiential Hospitality with Ben Wolff and Isaac French
In this special crossover episode of Behind the Stays and The Unique Hospitality Podcast, hosted by my friend Nick Purslow, we bring together two of the most innovative names in experiential hospitality—Ben Wolff of Onera and Isaac French of Live Oak Lake. Known for creating standout micro-resorts and unique stays, Ben and Isaac are veterans of the podcast scene, but this time, they’re answering some questions they’ve never been asked before. Tune in for unfiltered insights on what it takes to create deeply personal, experiential stays that go beyond just beautiful design. Our conversation dives into Ben’s big-vision approach with projects like Onera Wimberley, where scale meets seamless guest experience, and contrasts it with Isaac’s preference for smaller, more intimate stays—designed to immerse guests fully in nature and unparalleled design. We also explore how shifts in consumer spending and a growing preference for authenticity and personalization are reshaping the hospitality landscape and why consumers are looking beyond the traditional, finding luxury in boutique, nature-centric stays that prioritize immersive moments over cookie-cutter amenities. You’ll get Ben and Isaac’s takes on: How Instagram and tech-centric tools are transforming hospitality, enabling small brands to capture attention, build loyalty, and reach consumers at scale, just like industry giants. Why scaling across multiple properties, brand differentiation, and why personal brand-building can be a game-changer in boutique hospitality. Why “build fewer, spend more” is becoming the motto for unique stays, and how these one-of-a-kind locations are meeting consumer demand for high-quality, memorable escapes. Predictions for the future of boutique hotels, from decentralized hospitality chains to collaborative, local-first models. And so much more Listen to The Unique Hospitality Podcast Follow Behind the Stays on Instagram Follow Isaac on Twitter/X or Instagram Follow Ben on Twitter/X or Instagram Learn more about Posh Outdoors Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at joinjourney.com/alliance.
Ep 259From World Traveler to Boutique Hotelier: Lessons Learned on Owning Both Vacation Rentals and Hotels
Meet Adam Dailey – an adventurous soul and hospitality innovator who owns a collection of short-term rentals and boutique hotels in San Diego. From an Olympic sports tour operator to a global family traveler, Adam’s journey into hospitality began with a family sabbatical, taking him, his wife, and their four young children around the world. Today, Adam channels that passion for exploration and authentic experiences into managing boutique hotels and vacation rentals that blend charm, service, and design to create truly memorable stays. In this episode, we dive into: Adam’s journey from corporate burnout to launching a hospitality portfolio inspired by his global travels His pivot from owning and managing vacation rentals to owning and managing boutique hotels Why he believes smaller, well-designed properties (20-30 rooms) allow for an exceptional level of personal service Lessons learned from his partnership with Sonder, and the difference between low-touch, tech-driven stays and high-touch, luxury-focused hospitality Why the right touchpoints—like an on-site concierge or thoughtful lobby design—create a feeling of true luxury, even in boutique settings Adam’s insights on navigating the evolution of guest expectations in a saturated market where unique stays are in high demand The role of AI and technology in optimizing operations, without sacrificing the human element that guests crave Alright friends, without further ado, get ready to meet Adam. Follow Behind the Stays on Instagram Connect with Adam on LinkedIn Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at joinjourney.com/alliance.
Ep 258He's Bringing Nature-Inspired, Suspended Treehouses to the World of Unique Stays — Meet Jason Thawley from Tree Tents
Meet Jason Thawley, founder of Tree Tents — a one-of-a-kind suspended tree structures. Tree Tents isn’t your typical prefab company. With a product lineup featuring the iconic “Tree Tent”, fuselage-inspired pods, and the whimsical Birdhouse, Jason’s designs offer travelers an immersive outdoor experience that’s as unique as it is sustainable. As the demand for glamping grows, Jason’s creations provide unique stay entrepreneurs a way to offer something truly different, designed to bring guests closer to nature with every moment. Tune in to hear: How Jason’s curiosity and early love of nature inspired his designs The story behind Tree Tents’ first structure—built on a tight deadline for a UK TV series Why immersive design matters in creating memorable glamping experiences Jason’s take on “rooming with nature”—why separate structures make the outdoors part of each stay His vision for affordable, eco-friendly units that meet the needs of small business owners Tree Tents’ growing presence in the U.S., and why the brand is expanding internationally In this episode, Jason shares how each structure is crafted to give guests the feeling of true escape, encouraging them to embrace the outdoors while enjoying a unique, comfortable stay. Whether you’re a glamping enthusiast, hospitality entrepreneur, or just curious about what’s next in nature-immersive design, this conversation offers a glimpse into the future of experiential stays. Learn more about Tree Tents Behind the Stays and its parent company StayWatch have been acquired by Journey — a next-generation loyalty program designed for the modern traveler. Learn more about what Journey is building at JoinJourney.com. Apply to Join the Journey Alliance Connect with Zach on LinkedIn
Ep 257Breaking News — StayWatch and Behind the Stays Have Been Acquired!
In this can't-miss episode, host Zach shares the most exciting announcement in the history of the show: Behind the Stays (and its parent company StayWatch) has been acquired by Journey — a first-of-its-kind loyalty program designed to help travelers earn points on unique stays, landscape resorts, boutique hotels, vacation rentals, and more. Joining Zach is John Sutton, the visionary founder of Journey, who brings over a decade of experience from his time at Red Ventures and collaborations with industry giants like Brian Kelly, Founder of The Points Guy. Together, they unveil how Journey plans to bridge the gap between boutique hotels and unique short-term rentals by creating a unified loyalty program that truly benefits both travelers and property owners. Discover how Journey aims to empower property owners with powerful marketing tools, shared insights, and a community that values their independence and brand identity. Learn about the star-studded team behind Journey, including notable figures like Chris Burch (founder of Tory Burch) and James McBride (luxury hotelier), all passionate about transforming the travel landscape. Tune in to hear Zach and John discuss: The vision behind Journey and why it's set to disrupt traditional loyalty programs The creation of the Journey Alliance and how it's uniting exceptional properties Innovative marketing and storytelling tools available to alliance members How Journey plans to offer more meaningful rewards to travelers The role of Journey Studios in amplifying authentic brand stories of hotels and vacation rentals And so much more Sign up for the Journey waitlist Request to be a part of the Journey Alliance Read the exclusive Bloomberg article announcing Journey Connect with Zach on LinkedIn
Ep 256Transforming Landscapes into Luxury Stays: The Future of Glamping with Edward Haynes
Meet Edward Haynes — a visionary entrepreneur with roots in the event rental industry, now revolutionizing the luxury glamping space. What started as a pivot during the pandemic has become a mission to help landowners transform beautiful landscapes into high-end, profitable escapes. Edward’s journey reflects the intersection of innovation, craftsmanship, and hospitality, blending unique structures with unforgettable guest experiences. His company EJH Distribution sources and distributes premium accommodations—from safari tents to stunning glass “Tubo” structures—while Posh Outdoors empowers landowners to build luxury stays through profit-sharing partnerships. For Edward, success is more than just unique units; it’s about crafting experiences that make the first and last impressions unforgettable. Tune in to hear: How Edward pivoted from events to hospitality in response to the pandemic The rise of luxury glamping and why travelers are turning away from conventional hotels Posh Outdoors’ unique business model, helping landowners monetize with minimal upfront costs Why Edward believes ski resorts and vineyards will become the next big hubs for luxury stays The challenge of balancing prefab solutions with customization to maintain uniqueness How Posh’s first site in Sky Ridge, Canada will set a new standard for luxury glamping F&B innovations for remote resorts and the power of shared spaces in hospitality Edward’s deep understanding of both events and hospitality means no detail is overlooked, from on-site amenities to the guest journey itself. Whether you’re curious about starting your own micro-resort or fascinated by the latest glamping trends, this conversation offers insights into the future of luxury hospitality. Alright, friends—without further ado, get ready to meet Edward. Learn more about EJH Distribution Learn more about Posh Outdoors Connect with Edward on LinkedIn This episode is brought to you by our friends at Hostfully. Upselling sounds great in theory, but how do you actually do it? How do you know what to offer, and how do you make it seamless for your guests? Well, that’s where Hostfully’s latest eBook comes into play. This isn’t just another generic guide; it’s a goldmine of insights drawn from real transaction data collected from June 2023 to June 2024. We’re talking about the most popular upsells that guests actually buy — from early check-ins to premium amenity access — and how these can significantly enhance your bottom line. But here’s the best part: this eBook doesn’t just leave you with data; it gives you practical advice and checklists to help you start implementing these upsells right away. Whether you’re just getting started with a simple upsell or looking to expand your offerings, Hostfully has you covered. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 255How an HGTV Director and Executive Chef Brought Two Luxury Inns to Life: The Story of The Lost Fox Inn and Foxfire Mountain House
Meet Eliza Clark, the Co-Founder of Foxfire Mountain House and The Lost Fox Inn, two remarkable boutique hotels in New York and Connecticut. Eliza is an inspiring storyteller turned hospitality entrepreneur who grew up outside of Toronto. From her beginnings as a novelist and TV director for HGTV, to co-founding two breathtaking inn Eliza’s journey is all about crafting immersive experiences that bring people together. The story of Eliza’s journey into hospitality entrepreneurship is really a love story — after a hard divorce, she met now-husband Tim, an executive American chef. It was their romance that ultimately inspired Eliza to take a leap from television to hospitality. Together, they’ve created boutique properties that seamlessly blend history, design, and unforgettable food and beverage experiences. Their hotels aren’t just places to stay; they’re curated environments built with heart, imagination, and a whole lot of hard work. Tune in to hear: How Eliza’s storytelling background influences every aspect of her properties The challenges and joys of running a hospitality business as a family The creative process behind transforming a bioluminescent fungus into a brand story (you won’t want to miss this one!) Lessons from balancing beautifully designed spaces with Tim’s world-class food and beverage programs Why Eliza believes boutique hospitality is about offering personalized, “indie” travel experiences And so much more Alright, friends, without further ado, let’s jump in with Eliza Clark. Book a Stay at Lost Fox Inn Book a Stay at Foxfire Mountain House Follow Lost Fox on Instagram Follow Byrd Studio on Instagram This episode is brought to you by our friends at Hostfully. Upselling sounds great in theory, but how do you actually do it? How do you know what to offer, and how do you make it seamless for your guests? Well, that’s where Hostfully’s latest eBook comes into play. This isn’t just another generic guide; it’s a goldmine of insights drawn from real transaction data collected from June 2023 to June 2024. We’re talking about the most popular upsells that guests actually buy — from early check-ins to premium amenity access — and how these can significantly enhance your bottom line. But here’s the best part: this eBook doesn’t just leave you with data; it gives you practical advice and checklists to help you start implementing these upsells right away. Whether you’re just getting started with a simple upsell or looking to expand your offerings, Hostfully has you covered. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 254Held at Gunpoint, 96 Acres, and a Sabbatical That Changed Everything: The Story of Missing Hotel
Meet Stephen and Sam Hopkins — the founders of Missing Hotel, a one-of-a-kind retreat nestled in the Texas Hill Country. With 96 acres bordering a nature preserve and uniquely designed domes and villas, the property offers more than just a place to stay—it’s an invitation to disconnect and reconnect with what matters most. We dive deep into their founding story, from working corporate jobs in the energy sector to making the bold decision to take a year-long sabbatical that transformed their lives and careers. Their passion for creating experiences stems from their own love of travel, and with Missing Hotel, they’ve crafted a stay that combines surprise, spontaneity, and simplicity to create meaningful moments for guests. Tune in to hear: How the inspiration for Missing Hotel struck during a sabbatical and a few bottles of rum in Australia The challenges (and a few wild stories) of building unique structures during COVID, including being held at gunpoint over $3,000 Why Stephen and Sam believe in keeping elements of mystery and surprise throughout their guests’ stays Their approach to creating spaces that offer a mental reset through digital detox and immersive, experiential hospitality Their exciting plans to expand Missing Hotel into new states and wilder ideas in the next five years This conversation is packed with insights into creating unforgettable guest experiences, the power of brand storytelling, and the future of experiential hospitality. Discover Missing Hotel Follow Missing Hotel on Instagram Apply for the Experiential Hospitality Community This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 253How to Leave Your 9-5 And Go All In on Building Unique Airbnbs: In Conversation with Zoey Berghoff
Meet Zoey Berghoff, the entrepreneur and visionary who's transforming the short-term rental landscape by creating unique, unforgettable stays—and teaching others how to do the same. Zoey is an entrepreneur, an adventurer, and a mom who travels full-time—all while building an incredible community on Instagram. She's dedicated to helping others leave their 9-to-5 jobs and dive into entrepreneurial ventures in the hospitality space, especially focusing on unique and memorable stays. In this conversation, we dive deep into Zoey's remarkable journey—from leaving her corporate job to becoming a full-time entrepreneur and influencer in the short-term rental world. Tune in to hear: Where the idea of renting out a yurt, her first unique stay, came from The challenges and triumphs of scaling unique stays in remote locations The power of building a personal brand on social media and how it amplifies business growth Why Zoey believes that offering out-of-the-ordinary experiences is the future of hospitality How she balances entrepreneurship and motherhood while traveling full-time with her family Her insights on the next big opportunities in the unique stays and boutique hotel space And so much more. Alright friends, without further ado, get ready to meet Zoey. Connect with Zoey on Instagram This episode is brought to you by The Content House If you listen to this podcast, you likely care a lot about your brand. You care about building it thoughtfully and purposefully. What I love about Nate and the team at The Content House is that they truly understand this. They care about getting to know your style, your approach, and the unique quirks and features that make your collection of stays special. Their service is full end-to-end social media management and content creation. From shooting stunning videos and photos to editing, posting, and even sourcing influencers to partner with… The Content House specializes in working with hospitality entrepreneurs building well-branded, boutique collections, often in exotic or extra-special locations… Follow The Content House on Instagram Dunlap Hollow Reel Live Oak Lake Reel FLOHOM Reel Villa Stay Texas Reel About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 252She's on a Mission to Build Iconic Stays Near Every U.S. National Park: Meet Hillary Flur of Folly
Meet Hillary Flur, the Co-Founder and Co-Visionary behind Folly, a collection of stunning off-grid retreats in the Mojave Desert and beyond that are redefining sustainable luxury travel. Hillary didn’t start out in hospitality. She began her hospitality entrepreneurship journey by renting out a small, kitchen-less studio apartment on Airbnb—but what started as a side hustle quickly evolved into a portfolio of design-forward, off-grid getaways that blend architecture, nature, and luxury in a next-gen, outo-of-this-world sort of way. In this conversation, we dive deep into Hillary’s journey—from surviving her first DIY build in Joshua Tree to creating expansive desert compounds that attract everyone from A-list celebrities to adventure-seeking travelers. Tune in to hear: Where the idea of creating magical, architecturally stunning stays first came from The challenges of scaling unique stays like Folly’s and why they’re betting on pop-up locations next The genius behind Folly’s exclusive membership program and how it offers hyper-personalized stays for their guests Why Hillary believes AI will be pivotal in helping hoteliers and hospitality entrepreneurs hyper-personalize their guest experience at scale Hillary’s vision of having a Folly near every National Park And so much more Alright friends, without further ado, get ready to meet Hillary. This episode is brought to you by our friends at Hostfully. Upselling sounds great in theory, but how do you actually do it? How do you know what to offer, and how do you make it seamless for your guests? Well, that’s where Hostfully’s latest eBook comes into play. This isn’t just another generic guide; it’s a goldmine of insights drawn from real transaction data collected from June 2023 to June 2024. We’re talking about the most popular upsells that guests actually buy — from early check-ins to premium amenity access — and how these can significantly enhance your bottom line. But here’s the best part: this eBook doesn’t just leave you with data; it gives you practical advice and checklists to help you start implementing these upsells right away. Whether you’re just getting started with a simple upsell or looking to expand your offerings, Hostfully has you covered. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 251From Global Brands to Boutique Stays: Katie Cline on Unlocking PR for Growth in Hospitality
Meet Katie Cline, a powerhouse in hospitality PR who’s worked with renowned brands like Ritz Carlton, W Hotels, and St. Regis. But Katie isn’t just a PR strategist—she’s also a vacation rental entrepreneur and the host of Sweet Success, a brand-new podcast where she interviews hospitality leaders from her world of luxury hotels and beyond. Katie's journey into short-term rentals began just over a year ago, blending her deep expertise in PR with a newfound passion for creating unique guest experiences at her own properties. Since then, she’s launched a second vacation rental and is building an exciting podcast focused on the intersection of hospitality, innovation, and guest experience. In this episode, we dive deep into Katie’s multifaceted career, exploring her approach to creating standout PR strategies and how she’s applied her hotel background to the world of short-term rentals. Tune in to hear: How Katie crafted a guest experience at her rentals inspired by luxury hotel standards Her expert take on PR for independent hospitality brands, and why media coverage is key for growth The challenges of maintaining brand consistency across multiple properties and platforms Personal stories of resilience, including how her mother’s Alzheimer’s diagnosis has shaped her journey Connect with Katie on LinkedIn Checkout her podcast Suite Success on Apple Podcasts Subscribe to Podcast Email Updates This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 250Building Outpost X: How Travis Chambers Created the World's Most Unique Desert Hotel
Meet Travis Chambers, the genius behind Outpost X, a mind-bending desert hotel that’s redefining experiential stays. Travis didn’t just wake up one day and decide to build a viral hotel—he first built an ad agency where he worked with brands like Vitamin Water, Turkish Airlines, and Old Navy to create viral social content. After selling the agency for $17 million in 201, he used that capital to create something completely new in the world of hospitality. In this conversation, we dive deep into Travis’s unique approach to hospitality, where he blends art, adventure, and immersive storytelling to create an experience like no other. His goal? To push guests beyond their comfort zones in a place designed to make you feel slightly uncomfortable—in the best way possible. And here’s the kicker: Outpost X is just the beginning. Travis has developed an elaborate storyline that will eventually connect all of his future properties across the world, building a universe where each stay is part of a larger narrative. Tune in to hear: How Travis generated nearly $1 million on Indiegogo to fund the Outpost X build The genius behind designing a hotel that’s more art project than resort, and why some guests call it better than Disneyland while others simply don’t get it Why he believes creating immersive experiences will save humanity in an AI-driven world His ambitious plans to tie every future property into a sci-fi-inspired world And so much more This was one of the most amazing, inspiring, and crazy interviews I’ve ever conducted. You’re going to love it. Check out Outpost X Follow Travis on Instagram Follow Outpost X on Instagram This episode is brought to you by The Content House If you listen to this podcast, you likely care a lot about your brand. You care about building it thoughtfully and purposefully. What I love about Nate and the team at The Content House is that they truly understand this. They care about getting to know your style, your approach, and the unique quirks and features that make your collection of stays special. Their service is full end-to-end social media management and content creation. From shooting stunning videos and photos to editing, posting, and even sourcing influencers to partner with… The Content House specializes in working with hospitality entrepreneurs building well-branded, boutique collections, often in exotic or extra-special locations… Follow The Content House on Instagram Dunlap Hollow Reel Live Oak Lake Reel FLOHOM Reel Villa Stay Texas Reel About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 249How They're Reimagining Affordable Experiential Travel by Building a National Hostel Brand
Meet Nathan St Cyr, the co-founder of Howzit Hostels, a next-generation travel brand transforming hostel stays in the U.S. Nathan and his co-founder Michael have been on the pod before, but Nathan joined us at the recent Unique Stays Summit that Ben Woldff and I hosted so I wanted to bring him back on to share some more details on what he’s building. In this episode, Nathan shares the bold and inspiring journey behind building Howzit—a hospitality brand focused on creating affordable, community-driven, and experiential stays that challenge the traditional hostel model. Nathan and I discuss: How his team recognized the gap in the U.S. hostel market, with over 300,000 hotels but only 309 hostels, and the vision for Howzit Hostels to fill that void. Their mission to grow into a $400 million company while maintaining responsible growth and delivering unforgettable guest experiences. The surprising fulfillment Nathan and his team have found in cultivating the hostel community, which initially started as a pure financial opportunity. The challenges and opportunities in scaling their brand in cities like Austin, Boston, and Denver, and why they focus on underappreciated real estate assets. What sets Howzit Hostels apart from other experiential brands like Selena, and how Nathan's unique approach to hostel development is fueling growth. Tune in to hear Nathan’s thoughtful insights on what it takes to build a large-scale hostel brand in an overlooked market and why Howzit Hostels is perfectly positioned to shape the future of affordable experiential travel in the U.S. This episode is brought to you by our friends at Hostfully. Upselling sounds great in theory, but how do you actually do it? How do you know what to offer, and how do you make it seamless for your guests? Well, that’s where Hostfully’s latest eBook comes into play. This isn’t just another generic guide; it’s a goldmine of insights drawn from real transaction data collected from June 2023 to June 2024. We’re talking about the most popular upsells that guests actually buy — from early check-ins to premium amenity access — and how these can significantly enhance your bottom line. But here’s the best part: this eBook doesn’t just leave you with data; it gives you practical advice and checklists to help you start implementing these upsells right away. Whether you’re just getting started with a simple upsell or looking to expand your offerings, Hostfully has you covered. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 248How a Land Blunder Turned into the Most Instagrammable Stay in the Mountains of Quebec: The Story of LD Cabin
Meet Melissa and Sacha Leclair, the dynamic duo behind LD Cabin, an awe-inspiring modern cabin retreat nestled in the stunning mountains of Mont-Tremblant, Quebec. In this episode, Melissa and Sacha share the inspiring journey of how they transformed their love for design and nature into a hospitality brand that allows guests to experience relaxation in its purest form. Melissa, Sacha, and I discuss: The story of how their personal escapism adventures led to building LD Cabin. The wild twists during construction, including accidentally designing for the wrong lot and powering the entire build with a generator for a year. How Instagram and their design aesthetic have played a pivotal role in shaping the cabin’s brand, turning their followers into an active, engaged community that helped influence decisions during the build. The unique partnerships that brought the cabin to life, with everything from custom-built cornhole boards to brand collaborations with KitchenAid and Blackwood Siding. Tune in to hear Melissa and Sacha’s thoughtful approach to designing experiences that not only captivate guests but also immerse them in nature, inspiring repeat visits and creating lasting memories. If you're passionate about unique stays, design, and creating unforgettable guest experiences, this episode is packed with ideas and insights that will leave you inspired. Book a stay at LD Cabin Follow Melissa and Sacha on Instagram Follow LD Cabin on Instagram This episode is brought to you by Enso Connect: My new friends at Enso Connect have created a tool that’s putting AI to work in a way that’s saving hospitality pros countless hours every week. Here’s how it works: Enso Connect’s Guest Messaging Insights tool dives into your guest messages across all booking platforms. Using AI, it analyzes these interactions and pulls out hidden opportunities that you might be missing. And the best part? It’s FREE, and you’ll get your personalized report in just 72 hours. Here’s what this AI-powered report will do for you: Analyze your message volume so you can see exactly where your time is going. Break down common guest questions, giving you the info you need to improve your property listings and FAQs. Provide sentiment analysis to understand how guests feel and spot potential issues before they escalate. Offer personalized recommendations that highlight upselling opportunities you might have overlooked, allowing you to tailor your services more effectively. Get the report This episode is also brought to you by Hudson Creative Studio: This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 247The Changing Landscape of Vacation Rental Marketing with StayFi's Arthur Colker
Meet Arthur Colker, the founder of StayFi,a marketing platform for short-term rental hosts and operators. Arthur and I explore the evolution of marketing in the vacation rental industry. Since StayFi's inception back in 2018, Arthur has observed a dramatic shift in how hospitality entrepreneurs and property managers approach marketing, especially as reliance on OTAs like Airbnb has become less sustainable. Arthur and I discuss The rise of direct booking strategies and the importance of diversifying demand channels. Creative ways property managers are generating ancillary revenue, from upsells to unique guest experiences. How StayFi is empowering short-term rental operators to build email marketing campaigns that capture guest data and drive direct bookings with minimal effort. The role of social media versus SEO and other marketing channels in 2024. And so much more Whether you're a vacation rental host with one property or a property manager with a large portfolio, this episode is packed with actionable insights to help you future-proof your business. This episode is brought to you by StayFi. StayFi makes it easy to collect data from and market to every single person staying in your short-term rental. StayFi lets you create a custom branded WiFi splash page similar to what you might experience when logging onto the WiFi network at your favorite coffee shop. This means you can collect the name, email address, and phone number from every guest staying with you, not just the one who booked…because who doesn’t need to use the WiFi. The best part is that once you have their information, you can use StayFi’s email and text marketing tools to keep in touch and make sure they become a guest for life. Head on over to StayFi.com and be sure to use the code “BTS” at checkout for 50% off your first 3 months. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 246How to Build a Hospitality Empire in Rural America: Motels, Contactless Boutique Hotels, Wedding Venues, and More
Meet Austin Phippen, a hospitality entrepreneur balancing the demands of multiple ventures in the heart of Chama, New Mexico. Austin and his wife Karlee are redefining what it means to build a rural hospitality empire, managing everything from a boutique motel to an event venue and even vacation rentals. Tune in as Austin shares his journey from construction to hospitality, how his family’s legacy property sparked a wedding venue business, and the surprising lessons he’s learned about running a motel in one of the most remote, yet scenic, areas of the country. Discover how Austin transformed a family cabin into a top wedding destination, navigated the complexities of managing a motel, and how seasonal challenges shape his business strategy. If you’re curious about what it takes to run multiple hospitality ventures in a small town or how to grow a business with little initial experience, this episode is packed with insights for you. Austin and I also discuss the power of organic growth, the balance between low-touch and high-touch hospitality, and why Austin believes hands-on interaction is key to guest satisfaction. This is a must-listen for anyone interested in rural tourism, family-run hospitality businesses, or those dreaming of building their own legacy in the industry. Learn more about Chama Trails This episode is brought to you by our friends at Hostfully. Upselling sounds great in theory, but how do you actually do it? How do you know what to offer, and how do you make it seamless for your guests? Well, that’s where Hostfully’s latest eBook comes into play. This isn’t just another generic guide; it’s a goldmine of insights drawn from real transaction data collected from June 2023 to June 2024. We’re talking about the most popular upsells that guests actually buy — from early check-ins to premium amenity access — and how these can significantly enhance your bottom line. But here’s the best part: this eBook doesn’t just leave you with data; it gives you practical advice and checklists to help you start implementing these upsells right away. Whether you’re just getting started with a simple upsell or looking to expand your offerings, Hostfully has you covered. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 245From Side-Hustle to National Hospitality Brand: How Tech, PR, and Partnerships Have Powered Boutiq's Growth
Meet Rena Pacheco-Theard, co-founder of Boutiq, a vacation rental management company that’s blending tech with high-quality guest experiences to transform the industry. From starting Boutiq as a side hustle to enrolling in an Autsin-based startup accelerator, to running a nationwide portfolio, Rena shares how her team has harnessed technology, like their custom revenue management algorithm, to optimize every property. Tune in to hear how Rena is driving innovation in vacation rentals, using partnerships like Capital One Travel to open new booking channels, and why PR is an essential but often overlooked tool in growing a brand. Takeaways include: How Rena and her team built a company that balances boutique-style guest service with cutting-edge technology. Why new booking channels like Capital One Travel are game-changers for reaching untapped guest segments. How Boutique’s custom-built revenue management tools give them a competitive edge over off-the-shelf solutions like PriceLabs. Why PR plays a critical role in attracting homeowners, guests, and investors—and how to do it right. Rena’s take on the future of vacation rentals, and where new opportunities lie for entrepreneurs in the space. Learn more about Boutiq Connect with Rena This episode is brought to you by our friends at AirDNA Want to see if a Treehouse resort in Dubai pencils? You can do so in AirDNA. Want to buy land in Ontario to build a Glamping resort? AirDNA will show you how other, comparable products are performing in the region. Or maybe you’ve already got your stay up and running and you want a better understanding of how your Airbnb compares to others in the market? You can connect your listing to AirDNA and get accurate nightly pricing recommendations based on real-world, real-time demand. AirDNA is the key you need to unlock the insight behind what it’s going to take to bring those big dreams you have to life. Pay just $25/month and access ANY market in the world — AirDNA is cheaper, faster, better, and stronger to use than ever before. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 244How to Finance and Underwrite Unique Stays: Navigating Investment Opportunities in a New Hospitality Landscape
In this episode, you’ll meet Shari Heilala — the founder of Sage Outdoor Advisory, an appraisal services consultancy for campgrounds, glamping resorts, and experiential hospitality companies. With over 30 years in commercial real estate, Shari shares her journey from valuing hotels at Cushman & Wakefield — one of the world’s largest commercial real estate services firms — to becoming a leader in the unique stays space, helping hospitality entrepreneurs navigate the complexities of financing and underwriting innovative properties. Shari dives into the growing demand for nature-immersive stays, the challenges of securing investment for unconventional assets, and why institutional capital is starting to take notice of this emerging market. She also explores the resurgence of independent hoteliers, driven by a new wave of creative entrepreneurs who are blending luxury, design, and outdoor experiences to redefine hospitality. Whether you're a budding hospitality entrepreneur or a seasoned investor, Shari offers invaluable insights into how to build a successful, data-driven strategy in this evolving, exciting, and at sometimes murky space. Connect with Shari Learn more about Sage Outdoor Advisory This episode is brought to you by Enso Connect My new friends at Enso Connect have created a tool that’s putting AI to work in a way that’s saving hospitality pros countless hours every week. Here’s how it works: Enso Connect’s Guest Messaging Insights tool dives into your guest messages across all booking platforms. Using AI, it analyzes these interactions and pulls out hidden opportunities that you might be missing. And the best part? It’s FREE, and you’ll get your personalized report in just 72 hours. Here’s what this AI-powered report will do for you: Analyze your message volume so you can see exactly where your time is going. Break down common guest questions, giving you the info you need to improve your property listings and FAQs. Provide sentiment analysis to understand how guests feel and spot potential issues before they escalate. Offer personalized recommendations that highlight upselling opportunities you might have overlooked, allowing you to tailor your services more effectively. Get the report About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 243How She Turned 17 Acres of Raw Land in West Virginia into a Luxury Glamping Resort
Meet Corinne Traub, founder of Firefly Ridge, a 17-acre magical glamping escape just 90 minutes outside of Washington D.C in Berkeley Springs, WV. What started as a dream to bring people closer to nature without the hassle of traditional camping quickly evolved into a thriving business that draws guests from across the Mid-Atlantic. In this episode, Corinne opens up about the long search for the right land, the challenges of building 14 luxurious canvas tents, mastering the art of hospitality, and offering unforgettable experiences all of which have yielded 95% of their bookings coming direct. Finally, Corinne hints at her next big venture—a product line for busy parents on the go. Tune in to hear how Firefly Ridge became a reality, and what’s next for this creative entrepreneur Book your stay at Firefly Ridge. Follow Firefly Ridge on Instagram This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 242Unlocking the Future of Hospitality: Tech Gaps, AI, and Upsell Secrets with Francois Gouelo
Meet Francois Gouelo, the founder of Enso Connect, a guest engagement platform that’s reshaping the short-term rental space. The story behind the founding of Enso Connect starts with a $5,000 mishap during a stay at a vacation rental stay — you’ll have to listen to the full pod for the deets. During our conversation, Francois argues that there's still a major gap in tech innovation in hospitality despite the proliferation of property management systems, guest experience tools, and smart locks. We also discuss: The importance of integrating technology to automate guest interactions, allowing hosts to focus only on solving real issues like complaints, which in turn lead to happier guests. Francois’ breakdown of upsell opportunities that property managers often leave on the table—like early check-ins, late check-outs, and local experiences—which can generate substantial extra revenue with the right timing and approach. The value of focusing on deep, high-quality integrations with a few key platforms rather than trying to be everywhere at once. And his vision for the future of AI in hospitality, This episode is packed with insights for anyone curious about the future of hospitality, from tech-savvy property managers to newcomers looking to scale their vacation rental operations. This episode is brought to you by Enso Connect My new friends at Enso Connect have created a tool that’s putting AI to work in a way that’s saving hospitality pros countless hours every week. Here’s how it works: Enso Connect’s Guest Messaging Insights tool dives into your guest messages across all booking platforms. Using AI, it analyzes these interactions and pulls out hidden opportunities that you might be missing. And the best part? It’s FREE, and you’ll get your personalized report in just 72 hours. Here’s what this AI-powered report will do for you: Analyze your message volume so you can see exactly where your time is going. Break down common guest questions, giving you the info you need to improve your property listings and FAQs. Provide sentiment analysis to understand how guests feel and spot potential issues before they escalate. Offer personalized recommendations that highlight upselling opportunities you might have overlooked, allowing you to tailor your services more effectively. Get the report About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 241How to Start and Scale an Airbnb Co-Hosting Business That Actually Works in 2024: Stories and Ideas with Jeremy Werden
Meet Jeremy Werden, an entrepreneur who has figured out the secret sauce to scale short-term rental co-hosting businesses successfully. In this episode, Jeremy and I dive into Jeremy’s journey, from his early days as a college student trying to make the UNC basketball team starting a small boat rental business on the Lake of the Ozarks in 2018. Tune in to hear how Jeremy leveraged his experiences, from failed startups to managing high-demand properties, to build a portfolio that continues to thrive in 2024. Discover the lessons he’s learned about resilience, the importance of staying ahead of industry trends, and how his new tool, BNBCalc, is helping others in the industry analyze and scale their own investments. Takeaways include: How Jeremy transformed a simple idea into a healthy business that allowed him to leave his day job Why Jeremy survived when others didn’t, and the secrets to thriving in a post-pandemic market. Why he built BnbCalc The game-changing tool every short-term rental investor needs in their toolkit. How Jeremy is helping others quit their 9-to-5s and achieve financial freedom through short-term rentals. And Jeremy's insights on the current market and why it's ripe for new entrepreneurs. Alright friends, without further ado, get ready to meet Jeremy. This episode is brought to you by StayFi. StayFi makes it easy to collect data from and market to every single person staying in your short-term rental. StayFi lets you create a custom branded WiFi splash page similar to what you might experience when logging onto the WiFi network at your favorite coffee shop. This means you can collect the name, email address, and phone number from every guest staying with you, not just the one who booked…because who doesn’t need to use the WiFi. The best part is that once you have their information, you can use StayFi’s email and text marketing tools to keep in touch and make sure they become a guest for life. Head on over to StayFi.com and be sure to use the code “BTS” at checkout for 50% off your first 3 months. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 240How Four Unique Stays in New England Came Together to Launch an Epic Creator Marketing Campaign
Meet Kerri Gibson, the founder of Chalets Hygge, a collection Scandinavian-style cottages located in the heart of Quebec's Eastern Townships. In this episode, Kerri and I discuss an amazing collaboration that's reshaping how boutique hospitality entrepreneurs can market their properties. Kerri, along with Monique DeLorenzo from The Vermont A-Frame, have worked together to organize a strategic alliance of creators and hosts across New England for a Fall Creator Road Trip. Kerri takes us behind the scenes of this innovative project, where talented creators Maddie and Will from Guest House Creative hit the road, capturing stunning content across multiple short-term rentals and local businesses. Kerri shares invaluable insights on the power of intentionality in partnerships and how aligning with the right creators can elevate your brand without breaking the bank. We dive into detail around: What the goals of the project are How all participants in the roadshow — the creators, Kerri, Monique, as well as the incredible entrepreneurs at Lumen Camps and The Maine A-Frames will share and collaborate on content post-campaign What the big audience growth strategy of a MAJOR giveaway will look like Ideas for how other hospitality entrepreneurs might replicate something like this in their own market And so much more Follow along on this exciting journey by via the Instagram handles below: https://www.instagram.com/will_zimm_/ https://www.instagram.com/maddie_brandon/ https://www.instagram.com/guesthousecreativestudio/ https://www.instagram.com/maineaframe/ https://www.instagram.com/lumencamps/ https://www.instagram.com/thevermontaframe/ https://www.instagram.com/chalets_hygge/ This episode is brought to you by The Content House If you listen to this podcast, you likely care a lot about your brand. You care about building it thoughtfully and purposefully. What I love about Nate and the team at The Content House is that they truly understand this. They care about getting to know your style, your approach, and the unique quirks and features that make your collection of stays special. Their service is full end-to-end social media management and content creation. From shooting stunning videos and photos to editing, posting, and even sourcing influencers to partner with… The Content House specializes in working with hospitality entrepreneurs building well-branded, boutique collections, often in exotic or extra-special locations… Follow The Content House on Instagram Dunlap Hollow Reel Live Oak Lake Reel FLOHOM Reel Villa Stay Texas Ree About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 2393 Lessons the Next Generation of Hospitality Entrepreneurs Should Learn From the Founder of Four Seasons
In this episode, Zach shares three ideas inspired by Isadore Sharp, Founder of Four Seasons that today's hospitality entrepreneurs can and should take note of as they build their businesses. This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 238Building at the Intersection of Vision and Value: How Tragedy Led Them to Craft Wellness-Focused Boutique Hotels
Meet Diana Ossa Sierra, co-founder of D-I-FI, who, along with her husband Josh, is transforming the intersection of architecture, design, and real estate investment in the world of boutique hospitality. Originally architects and construction managers, Diana and Josh were deeply embedded in their demanding careers until a life-altering event in 2021 made them question everything. The tragic loss of their fathers ignited a fire within them to pursue a different path—one that offered more than just professional success but personal fulfillment and freedom. In this episode, Diana takes us through their journey, from the initial struggles of trying to fit into the traditional real estate mold to discovering their true passion for creating unique, wellness-focused boutique hotels. We discuss the challenges they faced, including walking away from two major hotel deals that didn’t align with their vision, and how those experiences ultimately led them to their current project in Palm Springs. Diana shares how they’ve leveraged their architectural expertise to add real value to their projects, the lessons they’ve learned in managing properties across three states, and the importance of finding work that truly excites you. This episode is a must-listen for anyone interested in the future of experiential hospitality and the power of aligning your work with your passion. This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn. Alright friends, without further ado, get ready to meet Diana.
Ep 237Unlocking a Billion-Dollar Opportunity: Stories and Insights Around The Revolution of Accessible Vacation Rentals with Becoming RentABLE
Meet Lorraine Woodward and Adam Norko, from Becoming Rentable, a company on a mission to make short-term rentals genuinely accessible for everyone. Lorraine's story is deeply personal—she was born with muscular dystrophy and is the proud mother of two sons who also have the condition. When traditional vacation properties couldn’t meet her family's needs, she didn’t just accept the status quo—she decided to build something better. In this episode, we chat about: How Lorraine turned a personal challenge into a thriving business that’s changing the game for accessible travel. Some of the biggest misconceptions about what it means to be an accessible short-term rental The massive business opportunities that exist in the space for entrepreneurs interested in building with guests that need accessible stays in mind And so much more Learn more about Becoming RentABLE Connect with Lorraine Connect with Adam This episode is brought to you by StayFi. StayFi makes it easy to collect data from and market to every single person staying in your short-term rental. StayFi lets you create a custom branded WiFi splash page similar to what you might experience when logging onto the WiFi network at your favorite coffee shop. This means you can collect the name, email address, and phone number from every guest staying with you, not just the one who booked…because who doesn’t need to use the WiFi. The best part is that once you have their information, you can use StayFi’s email and text marketing tools to keep in touch and make sure they become a guest for life. Head on over to StayFi.com and be sure to use the code “BTS” at checkout for 50% off your first 3 months. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 23610 Entrepreneurs Building the Future of Hospitality That You Should Follow (If You Don’t Already)
Today on the pod Zach highlights 10 underrated entrepreneurs creating next-generation travel experiences! Give these incredible folks a follow... Justin Potts — Linear Magazine Sara Roitman — Field & Lake Nick Purslow — Posh Outdoors Boris & Susan — Lumen Camps Hillary Flur — Folly Collection Matt Orley — Red Cottage (acquired businesses, memberships, etc.) Brian Meyer — FLOHOM Becca Schulman Havemeyer — Beach Plum Janice Smith — Cozy Rock David Garber — BrandyWine Grove Amber and Charlie Pledge — KABN Company This episode is brought to you by StayFi. StayFi makes it easy to collect data from and market to every single person staying in your short-term rental. StayFi lets you create a custom branded WiFi splash page similar to what you might experience when logging onto the WiFi network at your favorite coffee shop. This means you can collect the name, email address, and phone number from every guest staying with you, not just the one who booked…because who doesn’t need to use the WiFi. The best part is that once you have their information, you can use StayFi’s email and text marketing tools to keep in touch and make sure they become a guest for life. Head on over to StayFi.com and be sure to use the code “BTS” at checkout for 50% off your first 3 months. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 235Breaking the Influencer Mold: Hot Takes on Content Creation and Promotion for Hospitality Brands
Meet Krystal and Eric Nagel, the adventurous duo behind Nagel Media Company, who have seamlessly blended their love for travel and photography into a thriving media business. In this episode, we dive into their unique journey from living out of a rooftop tent to becoming full-time van lifers and content creators specializing in lifestyle photography for boutique hotels and short-term rentals. We'll explore: How Krystal and Eric transitioned from traditional travel to full-time van life. The inception of Nagel Media Company and its focus on high-quality, authentic content. The misconceptions around influencer marketing and why they choose not to follow the typical influencer path Their vision for creative partnerships in the boutique hospitality sector Their unique business model prioritizes the needs of hosts and provides top-tier content without the need for sponsored posts. Future plans for Nagel Media Company, include expansion and a special project dedicated to their roots in the Poconos. Get ready to be inspired by Krystal and Eric's innovative approach to content creation and their commitment to maintaining authenticity in the hospitality industry. Learn more about Nagel Media Company. Follow Krystal and Eric on Instagram This episode is brought to you by The Content House If you listen to this podcast, you likely care a lot about your brand. You care about building it thoughtfully and purposefully. What I love about Nate and the team at The Content House is that they truly understand this. They care about getting to know your style, your approach, and the unique quirks and features that make your collection of stays special. Their service is full end-to-end social media management and content creation. From shooting stunning videos and photos to editing, posting, and even sourcing influencers to partner with… The Content House specializes in working with hospitality entrepreneurs building well-branded, boutique collections, often in exotic or extra-special locations… Follow The Content House on Instagram Dunlap Hollow Reel Live Oak Lake Reel FLOHOM Reel Villa Stay Texas Reel Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 2345 Big Ideas for Entrepreneurs Who Want to Build the Next Great Hospitality Business
In this episode Zach shares 5 big ideas for hospitality entrepreneurs to implement right now... These ideas could be HUGE. Holler at Zach if you're already building one (or more) of these. This episode is brought to you by The Content House If you listen to this podcast, you likely care a lot about your brand. You care about building it thoughtfully and purposefully. What I love about Nate and the team at The Content House is that they truly understand this. They care about getting to know your style, your approach, and the unique quirks and features that make your collection of stays special. Their service is full end-to-end social media management and content creation. From shooting stunning videos and photos to editing, posting, and even sourcing influencers to partner with… The Content House specializes in working with hospitality entrepreneurs building well-branded, boutique collections, often in exotic or extra-special locations… Follow The Content House on Instagram Dunlap Hollow Reel Live Oak Lake Reel FLOHOM Reel Villa Stay Texas Reel Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 233From Air Force Officer to Hospitality Entrepreneur: Why Blake Dailey Thinks More Airbnb Hosts Should Become Boutique Hoteliers
Meet Blake Dailey — a former Air Force officer turned boutique hotel entrepreneur. Growing up, Blake dreamed of being in the NFL. And while that never came to fruition, his love for sports instilled in him a sense of discipline and determination that would later fuel his entrepreneurial spirit. After a stint playing college football, Blake's interests shifted toward business, eventually leading him to discover his passion for real estate and hospitality. In this episode, Blake and I delve into his incredible journey from serving in the Air Force to becoming a successful hospitality entrepreneur. We explore how his initial investments in real estate and short-term rentals laid the foundation for his entry into the boutique hotel space. In this conversation you’ll learn: How Blake's early investments and entrepreneurial mindset led him to the boutique hotel industry. The biggest differences between owning and operating short-term rentals and owning and operating boutique hotels The massive opportunity that exists to reimagine outdated motels and transform them into boutique hotels Why entrepreneurs who’ve figured out how to host well shouldn’t be scared of graduating from STRs to boutique hotels Blake's views on the emerging trends in hospitality and the advantages of a regional focus for portfolio development And so much more. Follow Blake on Instagram Learn more about Boutique Hotel Con This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 232Hot Takes on Rental Arbitrage, Men's Luxury Footwear, Building an International Hospitality Brand, and More with Ben Earley
Meet Ben Earley, an exceptional entrepreneur who has made waves across multiple industries—from finance to luxury footwear, and now, to innovative hospitality. In this episode, Ben takes us on his fascinating journey from Wall Street to the world of short-term rentals. As the co-founder of Holt, Ben is building a portfolio of unique and upscale Airbnbs and hotels that stand out for their thoughtful design and exceptional guest experiences. We'll explore: Ben’s early start in finance and how it fueled his entrepreneurial spirit. The story behind his luxury men’s shoe brand, Paul Evans, and the transition to hospitality. Why Ben is building his portfolio overseas, focusing on markets like Romania, Mexico, and Greece. His hot takes on "rental arbitrage" and why he prefers the term "commercial vacation rental." How Holt is vertically integrated, giving them unparalleled control over their properties and guest experiences. Get ready to hear how Ben's innovative approach is setting new standards in the hospitality industry and why he believes in creating spaces that are more than just a place to stay—they’re experiences in themselves. Connect with Ben on Twitter Connect with Ben on LinkedIn Learn more about HOLT This episode is brought to you by our friends at Turno. Turno is the smartest way to schedule, pay, and find vacation rental cleaners — think of Turno as an Uber or Task Rabbit for STR hosts. Simply create an account, describe your listing’s cleaning needs, and Turno will match you with cleaners near you. Turno offers simple, affordable pricing for STR hosts of any size. Single property accounts and Marketplace users get access to all the platform’s tools and features for FREE. And they make working with your existing teams easy too, with plans as low as just $6/month per property. Learn more and earn a $150 Amazon Gift Card after you complete your first cleaning. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 231The Rise of the Professional Airbnb Creator: Ideas, Advice, and Musings with Jon Kreye
Meet Jon Kreye, a professional creator and community builder in the short-term rental space. Jon has become a prominent figure in this niche, known not just for his stunning content but also for fostering a supportive community among hospitality creators. Jon recently hosted his fourth creator retreat in partnership with Nikki & Hayden from Journey More, where they brought together influencers and content creators to share ideas, collaborate, and discuss industry trends. In this conversion, Jon talks about the evolution of creators in the Airbnb and greater hospitality space, the challenges and opportunities within the creator economy, and the importance of professionalizing the role of hospitality content creators. He shares insights on how creators can differentiate themselves, the significance of setting professional standards, how hosts and vacation rental managers can best engage with creators and the strategies that help separate the best creators from the rest of the pack. Discover how Jon and his peers are navigating the complexities of pricing, the value of collaboration over competition, and the exciting potential for partnerships with hospitality brands. Whether you're a property manager looking to enhance your marketing or a creator seeking tangible ideas for how to grow your business, this episode is packed with valuable insights and actionable takeaways. Connect with Jon on Instagram This episode is brought to you by The Content House If you listen to this podcast, you likely care a lot about your brand. You care about building it thoughtfully and purposefully. What I love about Nate and the team at The Content House is that they truly understand this. They care about getting to know your style, your approach, and the unique quirks and features that make your collection of stays special. Their service is full end-to-end social media management and content creation. From shooting stunning videos and photos to editing, posting, and even sourcing influencers to partner with… The Content House specializes in working with hospitality entrepreneurs building well-branded, boutique collections, often in exotic or extra-special locations… Follow The Content House on Instagram Dunlap Hollow Reel Live Oak Lake Reel FLOHOM Reel Villa Stay Texas Reel Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 230How to Make Loyalty Programs Work in Vacation Rentals: An Inside Look at Red Cottage's Membership Program
Meet Matthew Orley, CEO of Red Cottage, a premier platform and vacation rental brand for unique stays across the Northeast. Matthew's journey with Red Cottage started as a guest in 2012. Captivated by the brand's consistency, unique portfolio, and potential, he acquired the business in 2022. Now, as the owner, Matthew is on a mission to transform Red Cottage into a regional powerhouse, known for its high-quality homes and exceptional guest experiences. In this episode, Matthew and I discuss: The origin story of Red Cottage and its evolution over the years The innovative membership program Red Cottage launched, which is designed to foster loyalty and make last-minute getaways even more Insights into acquiring vacation rental management companies — Red Cottage just acquired Posto The importance of maintaining brand authenticity while scaling The biggest opportunities for hospitality entrepreneurs right now to build, buy, and sell businesses And so much more Alright friends, without further ado, get ready to meet Matthew. Discover Red Cottage Connect with Matthew on LinkedIn This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 229How a South African Game Ranger Became Glamping's Most Interesting CEO
Meet Paul Zway, the incredible founder of Exclusive Tents, who is joining us live from the lush jungles of Belize. Paul’s journey from a young boy fascinated with wildlife in South Africa to becoming a pioneer in the luxury glamping industry is nothing short of extraordinary. Raised among the snakes and wilderness of a rural community outside of Pretoria, Australia, Paul’s path led him through the vast expanses of Kruger National Park as a game ranger and nature conservationist. In this episode, Paul shares the highs and lows of his entrepreneurial journey, from the struggles of adjusting to city life in the US to the innovative creation of Exclusive Tents — a company that manufactures stunning luxury tents that blend the thrill of outdoor living with high-end comfort, catering to both individual adventurers and world-renowned hospitality brands like Sir Richard Branson’s Virgin. We’ll dive into the nuances of glamping, the evolution of this unique industry, and the emerging markets that hold exciting potential for luxury outdoor accommodations. Paul’s insights are invaluable for anyone interested in the intersection of nature, innovation, and hospitality. This episode is brought to you by our friends at Hostfully. Hostfully Digital Guidebooks are the easiest way to help your guests get to know your property and discover just how special the community that surrounds it is. Hostfully Guidebooks give you a dynamic place to store every bit of information you might want your guests to have — from the wifi password to how to work the hot tub to where to take the best selfies at golden hour. Hostfully empowers you with easy-to-use tools that help you feature a totally curated list of your favorite eateries, pubs, hiking trails, and more — OR Hostfully can automatically create a list of experiences through their Guidebook Wizard if you’ve got dozens of properties and just can’t afford to curate a custom set of recommendations for each one. Learn more here! Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch — the internet's best resource for deals on Airbnb, Vrbo, and Booking.com. You can subscribe, for free, at www.staywatch.ai Behind the Stays is hosted by Zach Busekrus, Co-founder of StayWatch, you can connect with him on Twitter at @zboozee or on LinkedIn.
Ep 228How to Build a Nationally Recognized Vacation Rental Management Company (That Actually Works)
Meet Ashley Ching, co-founder of Inhaven, a trailblazing company with ambitious plans to set new standards in the vacation rental industry. If you've ever booked a vacation rental and found it lacking in comfort or consistency, you'll understand the frustration that led Ashley to start Inhaven. With a background in merchandising and a deep understanding of the hospitality sector, Ashley is on a mission to professionalize vacation rentals by focusing on the essential aspects of a stay: bed, bath, and kitchen. In this conversion, Ashley shares her insights on why standardizing these elements can elevate the entire vacation rental experience, drawing parallels to the evolution of the hotel industry. Discover how Inhaven is partnering with local property managers to implement these standards and ensure that every guest enjoys a reliably excellent stay, no matter where they book. Ashley also dives into the challenges of scaling a vacation rental management company and why local expertise is crucial for delivering exceptional hospitality. Whether you're a property manager looking to enhance your offerings or a traveler seeking a more predictable vacation rental experience, this episode is packed with valuable insights and innovative ideas. Tune in to learn how Inhaven is paving the way for a new era in vacation rentals, where comfort and quality are no longer a luxury but a standard. It’s a tall order, but, if she and the Inhaven team can do it, they’ll be the first company in the space to truly build the Marriott for Vacation Rentals. Access the PDF Connect with Ashley This episode is brought to you by our friends at Turno. Turno is the smartest way to schedule, pay, and find vacation rental cleaners — think of Turno as an Uber or Task Rabbit for STR hosts. Simply create an account, describe your listing’s cleaning needs, and Turno will match you with cleaners near you. Turno offers simple, affordable pricing for STR hosts of any size. Single property accounts and Marketplace users get access to all the platform’s tools and features for FREE. And they make working with your existing teams easy too, with plans as low as just $6/month per property. Learn more and earn a $150 Amazon Gift Card after you complete your first cleaning. Have you signed up for Ping yet? Ping makes it easy for guests to be notified when their favorite Airbnbs become available — and it's the secret tool the best Airbnb hosts use to maximize bookings. Sign up today at bnbping.com Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you by StayWatch. StayWatch brings you the best deals on stays across Airbnb, Vrbo, and Booking.com that align with your travel preferences. Planning a beach trip for the fam in a couple of months? Create a Trip on StayWatch and get a curated list of deals that match your criteria sent to you every day. Perhaps you just want to be notified anytime there’s a great deal on a stay in San Diego, the Blue Ridge Mountains, Bali, or the Texas Hill Country? Watch a Destination on StayWatch and get the coolest deals on stays that match what you’re looking for every day, every week, or every month! Oh, and you know that Airbnb you’ve been following on Instagram that’s like always booked? With StayWatch, you can Follow a Specific Stay and get notified if that stay ever becomes available. The best part? It’s all free. You’ll never overpay for an Airbnb again if you start your search at StayWatch.ai. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 227We've Got a HUGE Announcement — Sponstayneous is Now "StayWatch"
I’ve got a huge confession to make… Something I’ve never admitted publicly before…EVER. Behind the Stays' parent company's name, Sponstayneous, sucks. No one can say it right. We’ve been called everything from “spoon stayneous” to “spontaneously.” I’ve fought this so hard, but today, I’m here with my white flag. So, I’m here with exciting news — as of today, Sponstayneous is now StayWatch! StayWatch brings you the best deals on Airbnb, Vrbo, and Booking.com that match your travel preferences. Planning a beach trip? Create a Trip on StayWatch and get daily curated deals. Want to be notified about deals in your favorite destinations? Watch a Destination on StayWatch! Following a specific stay on Instagram that’s always booked? Follow it on StayWatch and get notified when it’s available. And the best part? It’s all free.You’ll never overpay for an Airbnb again if you start your search at StayWatch.ai Sign up for the StayWatch for Hosts partner program.
Ep 226How He's Building a No-Fee Booking Platform for Vacation Rentals: Stories, Ideas, and Hot Takes with Eric Goldreyer
Meet Eric Goldreyer, a legend in the world of travel and hospitality. Eric is the founder of bedandbreakfast.com, a platform he launched in the late '90s that revolutionized the bed and breakfast industry by bringing it online. At a time when most innkeepers relied on guidebooks and phone calls, Eric saw the potential of the internet and created the largest database of B&Bs in North America. Eric’s entrepreneurial journey didn’t stop there. After selling bedandbreakfast.com and later reacquiring it, he sold it again to HomeAway. He then turned his attention to vacation rental management, co-founding TurnKey Vacation Rentals, which he successfully sold to Vacasa in 2021. Today, Eric is at the helm of BNB Finder, a no-fee booking platform for professionally managed properties, aimed at providing travelers with a seamless booking experience and property managers with greater control over their listings. In our conversation, Eric shares: The challenges and triumphs of convincing innkeepers to embrace the internet in the early days of bedandbreakfast.com. His experiences in scaling and selling multiple businesses in the travel sector. Insights into the evolving vacation rental market and the importance of professional management. The innovative model of BNB Finder and its potential to disrupt the industry by eliminating booking fees. Discover BnBFinder Connect with Eric on LinkedIn This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 225Exploring the Huge Potential of Hostels: How They're Bridging Affordability and Experiential Hospitality in Hawaii (And Beyond)
Meet Nathan and Michael, the founders of Howzit Hostels, who are revolutionizing the hostel experience in Hawaii today, and across the rest of the US tomorrow. Nathan and Michael, broadcasting live from the beautiful island of Maui, share their journey from real estate sales to creating upscale hostels that blend affordability with a boutique hotel feel. They dive into the origins of their business, explaining how the local greeting "Howzit" inspired their brand name and how an unexpected listing led them to explore the untapped potential of hostels in the U.S. Nathan, Michael, and I discuss: The massive opportunities that exist in reimaging hostels — especially for younger travelers who are in the market for more experiential stays Their innovative use of AI for dynamic pricing which helps them generate around $200,000 in monthly revenue from their two properties. The unique staffing opportunities hostels enable with traveler work exchanges The vast growth potential in the U.S. hostel market, particularly in converting underutilized urban buildings into vibrant communal spaces. What they’ve got planned next and how you might be able to join them in expanding their vision across the states Explore Howzit Hostels Discover Vortex Maui Connect with Nathan and Michael on Instagram This episode is brought to you by our friends at Turno. Turno is the smartest way to schedule, pay, and find vacation rental cleaners — think of Turno as an Uber or Task Rabbit for STR hosts. Simply create an account, describe your listing’s cleaning needs, and Turno will match you with cleaners near you. Turno offers simple, affordable pricing for STR hosts of any size. Single property accounts and Marketplace users get access to all the platform’s tools and features for FREE. And they make working with your existing teams easy too, with plans as low as just $6/month per property. Learn more and earn a $150 Amazon Gift Card after you complete your first cleaning. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 224Unlocking the Secrets of Successful Hospitality Websites: The Secrets That Separate the Best Direct Booking Websites from The Rest
Welcome to "Unlocking the Secrets of Successful Hospitality Websites: A Special 2-Part Series with Hudson Creative Studio.” In this series, I sit down with Eli Pritykin, founder of Hudson Creative Studio to dive deep into the art and science of creating a memorable website that serves as the digital headquarters for your hospitality brand. In the first episode, you'll hear Eli's fascinating journey from his early days in the former Soviet Union, where he built his first graphic design program as a child, to becoming a leading creative director in the hospitality industry. We discuss the importance of having a strong brand identity and how it is the foundation for all your marketing efforts. Eli's unique perspective on merging technical rigor with creative design will inspire you to rethink your approach to your brand and website. In the second episode, we get down to the nitty-gritty. Eli and I cover everything from the initial planning stages of your website to advanced tactics for optimizing user experience and conversion rates. You'll learn why a well-designed navigation structure can make or break your site, how to balance aesthetics with functionality effectively, and why speed and simplicity are your best friends. Eli also shares innovative ideas like integrating loyalty programs directly into your site to boost repeat bookings and enhance guest loyalty. Some additional takeaways from this series you won't want to miss include: Discovering why fitting in with your local market's aesthetic before standing out can give you a competitive edge. Learning how to turn your website into a powerful tool not just for direct bookings but also for attracting property owners. Understanding the critical role of guest experience (GX) in web design and how it can drastically improve your conversion rates. Getting actionable tips on reducing perceived load times to keep potential guests engaged and ready to book. Missed Episode 1? Catch up on the series here. If you're ready to take your hospitality brand to the next level, there's no better team to partner with than Hudson Creative Studio. Eli and his team are passionate about helping hospitality entrepreneurs like you craft websites that not only look stunning but also perform exceptionally well in converting visitors into loyal guests. Whether you're in the initial stages of branding or looking to revamp your existing site, Hudson Creative has the expertise to bring your vision to life. And here's a special offer just for 'Behind the Stays' listeners: When you reach out to Hudson Creative for your first or next website redesign and mention 'Behind the Stays' during your discovery call, you'll receive 10% off any service level option. About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 223Where to Build (or Buy) Your Next Unique Stay: Trends, Insights, and Data with Jamie Lane from AirDNA
In this episode, we welcome back Jamie Lane, SVP of Research at AirDNA, to discuss the booming trend of unique stays in the hospitality industry. Over the past few years, the demand for unique stays—think A-frames, yurts, and treehouses—has skyrocketed. Jamie and I delve into the data behind this trend, exploring how travelers' preferences have shifted towards distinctive and memorable accommodations and the challenges and opportunities for entrepreneurs looking to break into this niche market. Jamie and I discuss: Just how many unique stays exist on platforms like Airbnb and Vrbo How the number of unique stays has doubled since 2018 and is the fastest growing segment of stay on the OTAs The average ADR of a unique stay vs a more traditional STR/VR stay What we can learn from the markets where unique stays are plentiful — like the Texas Hill Country and Blue Ridge, Georgia Where the biggest opportunities to build new unique stays lie How AirDNA is working on marking the data they have on unique stays more actionable and accessible to entrepreneurs And so much more So many of you who listen to this podcast have built, are building, or desire to build unique stays — and I think you’ll really enjoy Jamie’s insights here. This episode is brought to you by our friends at AirDNA Want to see if a Treehouse resort in Dubai pencils? You can do so in AirDNA. Want to buy land in Ontario to build a Glamping resort? AirDNA will show you how other, comparable products are performing in the region. Or maybe you’ve already got your stay up and running and you want a better understanding of how your Airbnb compares to others in the market? You can connect your listing to AirDNA and get accurate nightly pricing recommendations based on real-world, real-time demand. AirDNA is the key you need to unlock the insight behind what it’s going to take to bring those big dreams you have to life. Pay just $25/month and access ANY market in the world — AirDNA is cheaper, faster, better, and stronger to use than ever before. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 222Crafting Consistent Luxury: Omar Boubess on Boutique Hotels and Unique STR Branding
Meet Omar Boubess, Creative Director at Studio Circa, a luxury branding agency that works with boutique hotels and unique collections of STRs. Growing up, Omar wanted to be a National Geographic photographer — or a soccer player — depending on the day you asked him. And, while neither dream quite came to fruition, Omar did pursue his creative interests and wound up finding a love for developing unique and novel brands in travel and hospitality. In this episode, Omar and I discuss: The importance of consistency in brand story and identity across all guest touchpoints. How a strong digital presence must align with an exceptional on-property experience. Real-life examples of successful branding strategies in the hospitality industry. Tips for scaling a boutique brand while maintaining a cohesive identity. And so much more Connect with Omar on LinkedIn Learn more about Studio Circa This episode is brought to you by Hudson Creative Studio — the leading web design agency for vacation rental managers. Hudson Creative is offering a special deal for Behind the Stays listeners. When you mention Behind the Stays during your discovery call, you’ll get 10% off any service level option. If you’re serious about taking your hospitality brand to the next level, head over to HudsonCreativeStudio.com/behindthestays. Trust me, Eli and his team will make your website something truly special. And don’t forget to listen to our series, "Unlocking the Secrets of Successful Hospitality Websites," which we’ll link in the show notes below, for a deep dive into what makes these guys the best in the biz. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 221Unlocking the Secrets of Successful Hospitality Websites: The Blueprint to Building a Brand That Compels Direct Bookings
Welcome to "Unlocking the Secrets of Successful Hospitality Websites: A Special 2-Part Series with Hudson Creative Studio.” In this series, Zach sit down with Eli Pritykin, founder of Hudson Creative Studio to dive deep into the art and science of creating a memorable website that serves as the digital headquarters for your hospitality brand. In the first episode, you'll hear Eli's fascinating journey from his early days in the former Soviet Union, where he built his first graphic design program as a child, to becoming a leading creative director in the hospitality industry. We discuss the importance of having a strong brand identity and how it is the foundation for all your marketing efforts. Eli's unique perspective on merging technical rigor with creative design will inspire you to rethink your approach to your brand and website. In the second episode, we get down to the nitty-gritty. Eli and I cover everything from the initial planning stages of your website to advanced tactics for optimizing user experience and conversion rates. You'll learn why a well-designed navigation structure can make or break your site, how to balance aesthetics with functionality effectively, and why speed and simplicity are your best friends. Eli also shares innovative ideas like integrating loyalty programs directly into your site to boost repeat bookings and enhance guest loyalty. Some additional takeaways from this series you won't want to miss include: Discovering why fitting in with your local market's aesthetic before standing out can give you a competitive edge. Learning how to turn your website into a powerful tool not just for direct bookings but also for attracting property owners. Understanding the critical role of guest experience (GX) in web design and how it can drastically improve your conversion rates. Getting actionable tips on reducing perceived load times to keep potential guests engaged and ready to book. Join us as we delve into these topics and more, ensuring you capture the trust and interest of your guests from the first click to the final booking. Whether you're managing a single chic property or a vast portfolio, this series offers valuable insights to elevate your digital presence and drive success in the competitive world of hospitality. Learn more about Hudson Creative Studio Connect with Eli on LinkedIn Behind the Stays listeners get 10% off any service level at Hudson Creative Studio! Just mention Behind the Stays when scheduling your discovery call to qualify for the discount! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 220From Family Gap Year to Glamping Pioneers: How a 14,000-Mile Bus Trip Changed Their Lives
Meet Ruth Wimpory — the entrepreneur behind Skoolie Stays and The Vacationist, two of the UK’s favorite off-grid escapes. In 2019, Ruth and her husband, Guy, along with their two young children, decided to take a year off from their “normal” lives in Brighton in the UK, to embark on an adventurous year-long journey across the United States in a converted school bus. What started as a quest for a new perspective and family bonding turned into a 14,000-mile odyssey through national parks, homeschooling on the road, and navigating the unexpected challenges of the COVID-19 pandemic. Tune in to hear Ruth recount the highlights of their trip, from the breathtaking solitude of Montana's wilderness to the bustling streets of San Francisco. Discover how their travels inspired them to create Skoolie Stays and the Eco Glamping Club, offering unique off-grid stays that blend sustainability with luxury. Ruth shares invaluable insights into the world of glamping, from the complexities of land regulations in the UK to the innovative use of recycled materials in their eco-cabin project. Learn about the entrepreneurial spirit that drives Ruth and Guy to build one-of-a-kind experiences, and how their story has inspired others to rethink conventional lifestyles. Whether you're a travel enthusiast, a budding entrepreneur, or someone seeking inspiration for a family adventure, this episode is packed with stories, lessons, and insights you won't want to miss. This episode is brought to you by our friends at Turno. Turno is the smartest way to schedule, pay, and find vacation rental cleaners — think of Turno as an Uber or Task Rabbit for STR hosts. Simply create an account, describe your listing’s cleaning needs, and Turno will match you with cleaners near you. Turno offers simple, affordable pricing for STR hosts of any size. Single property accounts and Marketplace users get access to all the platform’s tools and features for FREE. And they make working with your existing teams easy too, with plans as low as just $6/month per property. Learn more and earn a $150 Amazon Gift Card after you complete your first cleaning. Have you signed up for Ping yet? Ping makes it easy for guests to be notified when their favorite Airbnbs become available — and it's the secret tool the best Airbnb hosts use to maximize bookings. Sign up today at bnbping.com Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 219From Video Game Designer to Travel Tech Entrepreneur: Philip Kennard on The "Rentalpreneur" Revolution
Meet Philip Kennard — Founder and CEO of Futurestay. Growing up, Philip loved video games. And for Philip, video games were about so much more than the playing experience…he loved the art, the logic, and the business behind creating worlds. This love sparked his entrepreneurial spirit and led him to work in game development for Sega, one of the world’s leading game design companies, and, eventually, would lead to the founding of FutureStay. In this conversation, Philip and I explore the evolution of the vacation rental market, discussing the critical role that small-scale rentalpreneurs play in driving innovation. Learn why he believes the future of hospitality lies in the hands of passionate individuals creating unique, memorable stays rather than large-scale professional managers. You'll also get a behind-the-scenes look at how FutureStay helps rentalpreneurs optimize their listings, secure direct bookings, and protect their investments with AI-powered tools and strategic partnerships like Google Vacation Rentals. Some key takeaways from our conversation include: The importance of diversifying your booking channels to mitigate risks and maximize profits. How technology, such as AI and automation, can level the playing field for small rental operators. Why delivering exceptional guest experiences is crucial for standing out in a crowded market. Philip's vision for the future of short-term rentals and how Futurestay plans to support rentalpreneurs in achieving their goals. If you're passionate about short-term rentals and eager to learn how to succeed in this competitive space, this episode is a must-listen. This episode is brought to you by STR Search! STR Search helps you find and buy and Airbnb that’ll be profitable from Day 1. Co-Founding by John Bianchi and Taylor Jones, two of the best data nerds and underwriters in the industry, have partnered together to bring this new service to life. While tools like AirDNA are awesome, they’re just tools. Not everyone has the time or expertise to sift through all the data and find the perfect deal, especially with today’s interest rates. STR Search does all the legwork for you. They’ll present you with options that not only meet your criteria but will actually cash flow. Learn more here — and mention Behind the Stays when you book a call for an exclusive discount! Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 218The Future of Vacation Rentals: Annie Holcombe on OTAs, Loyalty Programs, and Industry Challenges
Meet Annie Holcombe, a seasoned hospitality industry expert with a passion for vacation rentals and an impressive track record at major travel tech companies. Annie's journey in the vacation rental industry is nothing short of inspiring. Starting from property management, she moved on to pivotal roles at Expedia and Homes and Villas by Marriott, gaining invaluable insights into the world of travel and hospitality. In this episode, Annie dives into the current state of the industry, emphasizing the importance of standardization and safety in vacation rentals. She shares her thoughts on how new entrants can navigate the complexities of regulations and market demands and offers practical advice on building a brand that stands out in a crowded market. We'll explore the challenges and opportunities facing vacation rental managers today, discuss the role of OTAs in the evolving landscape, and consider the potential for loyalty programs within the industry. This episode is brought to you by our friends at Hostfully. Hostfully Digital Guidebooks are the easiest way to help your guests get to know your property and discover just how special the community that surrounds it is. Hostfully Guidebooks give you a dynamic place to store every bit of information you might want your guests to have — from the wifi password to how to work the hot tub to where to take the best selfies at golden hour. Hostfully empowers you with easy-to-use tools that help you feature a totally curated list of your favorite eateries, pubs, hiking trails, and more — OR Hostfully can automatically create a list of experiences through their Guidebook Wizard if you’ve got dozens of properties and just can’t afford to curate a custom set of recommendations for each one. Learn more here! Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 217How they Built a Luxury A-Frame in the Highest Incorporated Town in North America
Meet Yvonna and Darren Grandfield, a dynamic duo who’ve turned their passion for real estate into a thriving business of unique and stunning short-term rentals. Growing up, Yvonna and Darren never imagined they’d one day be the proud owners of a collection of charming properties, but a chance encounter at an Ace Hardware store set them on a path they couldn’t have anticipated — who’d a thought they’d date, start a business, and then ultimately get married and have kids together?! In this episode, Yvonna and Darren share the story of their first renovation project—a quaint bungalow in Berkeley—and how that experience sparked their love for transforming spaces. You’ll hear about the challenges and triumphs of renovating properties while moving frequently for work, and how they ultimately built a luxury A-frame cabin, the Haute Haus, in the highest incorporated town in North America, which, if you didn’t know, is in Alma, Colorado. We’ll dive into their recent partnership with Wander, a company known for its high-end vacation rentals, and discuss the sweat equity, creative visions, and personal touches that make their stays truly special. Follow Haute Haus on Instagram Book a Stay at Haute Haus This episode is brought to you by our friends at Turno. Turno is the smartest way to schedule, pay, and find vacation rental cleaners — think of Turno as an Uber or Task Rabbit for STR hosts. Simply create an account, describe your listing’s cleaning needs, and Turno will match you with cleaners near you. Turno offers simple, affordable pricing for STR hosts of any size. Single property accounts and Marketplace users get access to all the platform’s tools and features for FREE. And they make working with your existing teams easy too, with plans as low as just $6/month per property. Learn more and earn a $150 Amazon Gift Card after you complete your first cleaning. Have you signed up for Ping yet? Ping makes it easy for guests to be notified when their favorite Airbnbs become available — and it's the secret tool the best Airbnb hosts use to maximize bookings. Sign up today at bnbping.com Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 216Building Magical Stays: The Surprising Success of Thematic Vacation Rentals
Meet Josh Luttrell, the innovative entrepreneur behind Home Theme Orlando, a company transforming vacation rentals into immersive themed experiences. As a kid, Josh dreamed of being a basketball player, but life had other plans. However, he took his competitive spirit and he channeled it into real estate, eventually carving out a niche in Orlando's short -term rental market by creating uniquely themed homes. From Marvel superheroes to Disney princesses, Josh's properties are designed to captivate and delight, ensuring unforgettable stays for families visiting the magic of Disney. In this episode, Josh and Zach discuss: - How he started in real estate and discovered the profitability of themed vacation rentals - The unique aspects of the Orlando market that make it perfect for themed homes - The process of selecting and designing themes to create immersive experiences that kids and their parents love - The financial benefits and higher occupancy rates that come with investing in themed properties, insights into how upcoming attractions like Universal's Epic Universe will influence the market - Whether or not these themed homes could perform in other markets, and so much more. Learn more about Home Theme Orlando Connect with Josh on LinkedIn This episode is brought to you by our friends at AirDNA Want to see if a Treehouse resort in Dubai pencils? You can do so in AirDNA. Want to buy land in Ontario to build a Glamping resort? AirDNA will show you how other, comparable products are performing in the region. Or maybe you’ve already got your stay up and running and you want a better understanding of how your Airbnb compares to others in the market? You can connect your listing to AirDNA and get accurate nightly pricing recommendations based on real-world, real-time demand. AirDNA is the key you need to unlock the insight behind what it’s going to take to bring those big dreams you have to life. Pay just $25/month and access ANY market in the world — AirDNA is cheaper, faster, better, and stronger to use than ever before. Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.
Ep 215The Dark Side of Airbnb: How One Host Lost Everything in a Day
In this episode of "Behind the Stays," we bring you a special and urgent conversation with a guest who's no stranger to the show, Elam King — we featured his story on Episode 180 of the podcast. Elam's story is nothing short of remarkable. Growing up in the Amish community, he transitioned into a successful hospitality entrepreneur, building an impressive portfolio of short-term rentals. However, just a few days ago, Elam faced a devastating blow—Airbnb kicked him off their platform, leading to a loss of over $200K in bookings. As the host of this podcast, I have a deep respect and admiration for Airbnb. The platform has revolutionized the hospitality industry, providing incredible opportunities for entrepreneurs around the world. This podcast is dedicated to sharing the stories of some of the most inspiring and innovative hospitality entrepreneurs in the space. But it’s also important to share the hard stories—stories that hold Airbnb accountable to their promise of supporting hosts. This is one of those stories. In this gripping conversation, Elam shares the shocking events that led to his account suspension, the challenges of being overly reliant on a single booking platform, and the emotional toll of questioning his own integrity and business practices. We delve into the specifics of how a series of unfortunate events and misunderstandings spiraled into a full account ban, impacting not just Elam but also his family and business associates. This episode is not just a cautionary tale but also a story of resilience and determination. Elam opens up about his plans moving forward, his faith, and the support he's received from his community. Whether you're a seasoned host or new to the short-term rental space, Elam's story is a powerful reminder of the importance of diversification and the unpredictable nature of the hospitality business. Without further ado, get ready to hear one of the most compelling and eye-opening stories we've ever shared on "Behind the Stays." Connect with Elam About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee
Ep 214How He's Building the Kayak.com for Outdoor Travel
Meet Cody Watson, the entrepreneur behind Explorely, a groundbreaking platform poised to revolutionize outdoor travel planning and experiences. Growing up, Cody dreamed of being an inventor. And while he didn't end up creating the next big gadget, he did channel that inventive spirit into the entrepreneurial world, ultimately founding Explorely — a platform designed to be the Kayak.com for outdoor travel. Explorely simplifies the often fragmented process of finding and booking RV rentals, campsites, and glamping spots. In this episode, Cody and I discuss: The inspiration behind Explorally and how it evolved from his experiences at RVZ, a peer-to-peer RV rental marketplace The challenges and opportunities in aggregating outdoor accommodations and building partnerships in a highly fragmented industry The impact of technology, including AI and machine learning on the future of travel businesses Why building a strong brand is more critical than ever in this digital age And so much more. Explore Explorely Connect with Cody on LinkedIn This episode is brought to you by our friends at Hostfully. Hostfully Digital Guidebooks are the easiest way to help your guests get to know your property and discover just how special the community that surrounds it is. Hostfully Guidebooks give you a dynamic place to store every bit of information you might want your guests to have — from the wifi password to how to work the hot tub to where to take the best selfies at golden hour. Hostfully empowers you with easy-to-use tools that help you feature a totally curated list of your favorite eateries, pubs, hiking trails, and more — OR Hostfully can automatically create a list of experiences through their Guidebook Wizard if you’ve got dozens of properties and just can’t afford to curate a custom set of recommendations for each one. Learn more here! Want to book a consulting brainstorm with Zach? Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him! About the Show Behind the Stays is brought to you twice a week by Sponstayneous — a free, biweekly newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb. You can subscribe, for free, at www.sponstayneous.com. Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee