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How Dogpatch Games Wrote the Rulebook for Tabletop Gaming Customer Service
Season 1 · Episode 99

How Dogpatch Games Wrote the Rulebook for Tabletop Gaming Customer Service

Growing up, Dogpatch Games owner Shannon Newton played board games as a way to connect with his busy family. Years later, Shannon created Dogpatch Games, a board game store, to connect members of the San Francisco community during the pandemic. In...

Behind the Review

March 2, 202325m 58s

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Show Notes

Growing up, Dogpatch Games owner Shannon Newton played board games as a way to connect with his busy family. Years later, Shannon created Dogpatch Games, a board game store, to connect members of the San Francisco community during the pandemic. In this episode, hear how Shannon used customer service and event planning to turn Dogpatch Games into a community staple — and more than a board game store. You’ll also hear what made it memorable and review worthy for customer Jenny.

Dogpatch Games Ali Schwartz Meserole Sound

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