Smarter, Faster, Fairer? The Next Evolution of Prior Authorization
February 24, 202617m 49s
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Show Notes
In this episode, Elizabeth Crawley, Vice President for Clinical and Care Management Solutions at EXL, explores how AI driven workflows and agentic automation are transforming prior authorization. She discusses balancing efficiency with clinical oversight, scaling decision support across the enterprise, and why data readiness and change management are critical to success.
This episode is sponsored by EXL.