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Driving Value and Innovation in Health Plan Operations with Gretchen Wagner

Driving Value and Innovation in Health Plan Operations with Gretchen Wagner

Becker’s Payer Issues Podcast

March 25, 202620m 5s

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Show Notes

In this episode, Gretchen Wagner, Associate Vice President - Risk Management, Humana, discusses how health plans are navigating cost pressures, workforce challenges, and rapid change by strengthening value-based partnerships and operational efficiency. She highlights the critical role of data interoperability, digital innovation, and analytics in improving member experience and long-term sustainability.