Amy Jordan, Vice President of Consumer Digital Engagement at UnitedHealthcare
July 21, 202512m 3s
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Show Notes
This episode features Amy Jordan, Vice President of Consumer Digital Engagement at UnitedHealthcare, discussing the launch of Smart Choice, a data-driven provider search tool designed to simplify healthcare navigation. Amy shares how the platform uses personalization and quality metrics to improve member experience and how it fits into UnitedHealthcare’s broader digital transformation strategy.