How CVS Health Is Using Agentic AI Twins to Transform Patient Experience
Becker’s Healthcare Digital Health + Health IT
April 10, 202625m 34s
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Show Notes
In this episode, Sri Narasimhan, VP of Enterprise Customer Experience and Insights at CVS Health, discusses how agentic AI twin simulations are enabling faster, more scalable, and more human-centered decision-making. He shares real-world examples of how this technology is uncovering new patient insights, improving adherence, and reshaping how healthcare organizations design and deliver care.