Becker’s Healthcare -- Ambulatory Surgery Centers Podcast

In this episode, Sarah Sterling, CASC, Area Director of Operations for Sutter Health Surgery Center Division, discusses key growth strategies in ambulatory surgery centers (ASCs). Sarah shares insights on tackling provider shortages through innovative training programs, leveraging AI for operational efficiency, and expanding into higher-acuity procedures.

In this episode, Tina Piotrowski, CEO of Copper Ridge Surgery Center, joins the podcast to discuss key industry trends, including the impact of CMS payment changes and federal leadership shifts. She highlights Copper Ridge's growth strategies, investments in robotic technology, and a renewed focus on enhancing patient engagement and communication for 2025.

In this episode, Dr. George Ozoude, Orthopedic Surgeon & Founder of the Movement Orthopaedic Institute, discusses his journey from employed practice to pioneering a direct-pay care model in Houston, Texas. Dr. Ozoude shares the challenges and opportunities of his innovative approach, the importance of physician autonomy, and how marketing and technology are shaping the future of orthopedics.

Neeraja Kikkeri, CEO at North Texas Team Care Surgery, discusses her role in overseeing safety protocols, staffing, and ensuring the facility meets the needs of various payment systems. She shares the strategies her team employs to address challenges in the surgical care field, highlighting a proactive and solutions-focused approach to delivering safe, efficient, and patient-centered care.

Todd Currier, Administrator at Bend Surgery Center, shares strategies for boosting staff morale and providing education to enhance the patient experience. He emphasizes the significance of transparency with patients, covering every aspect of their procedure—from understanding their care plan to clear communication about costs. Currier’s approach highlights the value of a motivated team and open dialogue in building trust and delivering excellent care.

Elisa Auguste, Administrator at Precision Care Surgery Center and Vice President of the NY State Association of Ambulatory Surgery Centers, addresses the critical challenges of access to care and rising costs in the healthcare industry. She emphasizes the importance of comprehensive staff education, ensuring team members are well-prepared to answer patients’ questions and provide informed guidance. Auguste’s insights spotlight the need for proactive solutions to enhance patient access and deliver high-quality care.

This episode, recorded live at Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Jacob Corbell, CEO of Midwest Cardiovascular Institute. Jacob discusses the growing role of Ambulatory Surgery Centers (ASCs) in addressing critical challenges in cardiology, including improving patient access and reducing costs. He highlights the importance of efficiency, transparency, and strategic partnerships with local hospitals to drive innovation and enhance patient care in the evolving healthcare landscape.

Dr. Jeremy Pepin of Advanced Kidney Care explores the growing role of ASCs in interventional nephrology. He discusses key trends, operational benefits for dialysis patients, and the future of this evolving care setting. This episode is sponsored by Surgery Partners.

Alyson Engle, Physician at Integrated Pain Management, discusses the critical role of thorough staff training in achieving successful patient outcomes. She highlights the value of fostering open communication among team members and cultivating a family-oriented workplace culture. Engle shares how these practices create a supportive environment that enhances both staff performance and patient care.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Claude Royster, Vice President and General Manager of Wellness at CareCredit. Claude discusses strategies to address staffing challenges, leverage technology for operational efficiency, and integrate financial literacy into patient care. Learn how early financial conversations and patient financing solutions can enhance satisfaction while supporting ASC growth.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

Dr. Marvin K. Smith and Dr. Daniel B. Chan, leading orthopedic surgeons, join Becker's Healthcare to discuss their journeys in Sports Medicine and the evolution of Ambulatory Surgery Centers (ASCs). They delve into the impact of higher acuity procedures on ASCs, strategic collaborations, and exciting developments in the field. This episode is sponsored by Johnson & Johnson MedTech. To advance your ASC Learning Journey with Johnson & Johnson MedTech’s ASC Preceptorship Program, please email [email protected].

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Cathy McDowell, President & CEO of KarenZupko & Associates, Inc. (KZA). Cathy shares her expertise on navigating the anticipated 16% growth in ASC volume by 2032, discussing strategies for overcoming staffing shortages, optimizing workflow efficiencies, and integrating financial literacy into patient-centered care. Tune in for actionable insights on enhancing patient experiences and aligning staff with organizational goals.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Sheila Thompson, COO of Twin Cities Pain Clinics & Surgery Centers. Here, she discusses how disorganization in staffing can negatively impact the patient experience and emphasizes the need for adaptability in a rapidly changing healthcare landscape. Sheila also addresses the financial challenges posed by inflation and its effects on healthcare operations.

Kyle Anderson, VP of Finance and ASC at Ortho Rhode Island, explores the connection between employee engagement and exceptional patient experiences. He emphasizes the importance of hiring team members who are passionate about their work and creating an environment where they can thrive. Anderson shares insights into how a motivated, dedicated staff serves as the foundation for delivering outstanding care and building patient trust.

This episode, recorded live at the Becker’s Healthcare 30th Annual Business and Operations of ASCs, features Sarah Sterling, Director of Area Operations for Greater San Francisco and Silicon Valley at Sutter Surgery Center Division. Sarah discusses strategies for addressing workforce challenges, aligning staff with organizational goals, improving patient satisfaction, and ensuring patient voices are central to care innovation.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Janet Carlson, Executive Director of Commonwealth Pain & Spine. Here, she discusses the importance of ensuring easy accessibility for patients and managing the challenges of a high patient volume. Janet also shares insights into adopting new technology and offers her perspective on the current state of the ASC space as a whole.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Ali Ghalayini, ASC Administrator for Munster Surgery Center. Here, he addresses staffing issues and challenges within the industry, highlighting the effectiveness of cross-training methods. Ali explains how cross-training ensures all staff members are equipped to step in as needed, helping to mitigate staffing shortages and maintain seamless operations.

Adam Hornback, Administrator at North Texas Team Care Surgery Center, highlights the importance of prioritizing patient experience, safety, and operational efficiency in surgical care. He discusses the value of price transparency in fostering trust with patients, ensuring they feel informed and supported throughout their care journey. Hornback underscores how clear communication and a patient-centered approach build confidence and strengthen the provider-patient relationship.

Dr. Aimee Miller, Administrator at Lido Surgical Institute, discusses the challenges of managing supply needs and maintaining high standards of care in the aftermath of natural disasters. She also emphasizes the importance of fostering a positive work environment, showcasing how strong leadership and team morale contribute to consistent, quality patient care even during difficult times.

Tina Driggers, Administrator at Day Surgery Center, opens up about the challenges of managing patient wait times and staffing shortages in today’s healthcare environment. She shares innovative approaches her team is implementing to address these issues effectively. Driggers also highlights the critical role of transparency among care providers in improving overall patient care and fostering trust across the healthcare continuum.

This episode features Bruce Feldman, Administrator, Bronx Ambulatory Surgery Center. Here, he discusses key insights into his background, ASC specific trends he is keeping an eye on going forward in 2024, his excitement surrounding the advancement of robotics & AI in ambulatory surgery, and more.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Ali H. Mesiwala, Neurosurgeon for DISC Sports & Spine Center. Here, he discusses strategies for increasing patient volume while maintaining a high-quality patient experience. Ali also explores the benefits and challenges of integrating new technology within the ASC system and emphasizes the importance of financial transparency with patients.

In this episode, Alan Condon speaks with Melissa Waibel, CEO of Guam Surgery Center, about her journey from perioperative nursing to leading a cutting-edge ASC in a remote U.S. territory. Melissa shares insights into overcoming supply chain challenges, fostering innovation, and recruiting rotating surgeons to enhance healthcare access on the island.

Eric Schnapp, CEO at Resolve Pain Solutions, discusses strategies for balancing growth and cost management in healthcare. He delves into enhancing the provider and patient experience, emphasizing the role of well-prepared staff in addressing patients' financial concerns with empathy and clarity. Schnapp offers insights into achieving operational efficiency while maintaining high-quality care, showcasing the importance of teamwork and proactive financial guidance in healthcare settings.

Cherie Whiting, Administrator at Lakeshore Surgery Center, shares her expertise on fostering long-term employee retention and enhancing workplace satisfaction. She highlights strategies for creating a positive employee environment, from improving facilities to cultivating a supportive culture. Whiting also connects the dots between employee well-being and patient care, illustrating how a happy, engaged team translates to better patient experiences and outcomes.

In this episode, Dr. Pedro Martinez-Clark, Medical Director at Amavita Heart & Vascular Health, discusses his practice's growth in Miami, the impact of Medicare Advantage trends, and the transition to value-based care. He also explores the role of innovative technologies in improving patient experiences and expanding outpatient cardiovascular procedures.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Gabriel Figueroa, Administrator and COO of Manhattan Reproductive Surgery Center. Here, he discusses the significance of organized scheduling and its positive impact on both patients and staff. Gabriel also addresses strategies for mitigating patient dissatisfaction and emphasizes the importance of transparency with patients in all aspects of care.

Armen Voskeridjian, Director of Anesthesia Services at Jefferson Surgery Center at The Navy Yard, explores the rise of non-narcotic procedures for patients, highlighting advancements and benefits within anesthesia services. He addresses financial concerns facing surgery centers and the strategies required to navigate these challenges. Additionally, Voskeridjian discusses the competitive nature of the surgical space, emphasizing innovation and efficiency to maintain leadership in the industry.

This Becker's Podcast episode dives into updates to the Current Procedural Terminology (CPT) code set for 2025. Coding experts, Elaine Dunn and Jessica Edmiston from nimble solutions, a leading surgical revenue cycle management company, preview the key changes and their impact on Ambulatory Surgical Centers. From digital medicine to artificial intelligence, learn how these updates affect coding practices and reimbursements for ASCs. Don't miss Elaine and Jessica's valuable insights as well as a limited time offer to attend the 2025 CPT Coding Changes webinar on December 17!This episode is sponsored by nimble solutions.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Tripp Gordon, Co-Medical Director at Northway Surgery and Pain Center. Here, he shares insights on navigating the challenges of working with insurance companies and emphasizes the importance of a patient-centric approach. Dr. Gordon discusses his commitment to educating patients at every step, ensuring they are informed and supported throughout their care journey.

In this episode of the Becker's ASC Podcast, Alan Condon is joined by Caleb Miller, MBA, Senior Vice President of Carle Specialty and Ambulatory Care. Caleb discusses the trends reshaping the ASC landscape, the integration of cutting-edge technologies like the DaVinci robotic system and AI, and Carle Health's forward-looking approach to delivering patient-centered care.

Dr. Greg Colbath, an Orthopaedic Surgeon with Spartanburg Regional Healthcare System, fellowship trained in sports medicine and shoulder reconstruction. discusses the challenges patients face with opioid management after surgery in an ASC setting. He explores the importance of proper at-home drug disposal for patient safety and satisfaction, particularly with Deterra's disposal pouch system. Dr. Colbath also shares his experience with implementing safe disposal practices and the role it plays in reducing opioid misuse. This episode is sponsored by Deterra.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Amanda Ryan, Interventional Cardiologist at Advanced ASC of Carlsbad, New Mexico. Here, she discusses strategies for meeting patient demands and the critical role of quality staffing. Dr. Ryan emphasizes not only hiring skilled staff but also ensuring they receive high-quality training to deliver exceptional patient care.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features John Brady, CEO of Fox Valley Orthopedic Institute. Here, he discusses efforts to improve access to care, including effective patient scheduling methods that have contributed to the organization's growth. John also shares his approach to navigating financial discussions with clients, ensuring transparency and trust.

In this episode, Dr. John Peloza, orthopedic spine surgeon at Midwest Orthopedic and Spine, shares his journey in minimally invasive spine surgery and discusses how technological advancements like robotic surgery and disc replacements are improving outcomes for patients. Dr. Peloza also explores the future of regenerative medicine and strategies for making high-quality spine care more accessible and affordable.

Join the Becker's Healthcare Podcast as we sit down with Brett Spark, Co-Founder and President of Aroris Health, to explore how digitizing payer contracts can significantly enhance providers' financial success. Brett shares insights from his journey, discusses the evolving landscape of payer-provider relationships, and reveals how Aroris Health is transforming contract negotiations.This episode is sponsored by Aroris Health.

Dive into the transformative world of technology-driven healthcare safety with Amanda Penrod, PhD, MBA, CASC, CEO & Founder of RFX Solutions. In this compelling episode, Amanda addresses the urgent challenges facing healthcare compliance and patient safety, sharing how strategic technology partnerships can be game-changers for healthcare organizations. Discover the key barriers to creating a safety-focused culture and explore actionable strategies and innovative tools to streamline compliance and empower staff management. Gain expert insights on what sets true technology partners apart and learn how to navigate the evolving healthcare landscape confidently.This episode is sponsored by RFX Solutions.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Michael Patterson, President and CEO of Mississippi Valley Health. Here, he discusses strategies for enhancing the patient experience, including recent improvements to the patient billing system to make it more user-friendly and transparent.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Jeffrey Singerman, Director of Operations at Manhattan Endoscopy Center. Here, they discuss key strategies in recruitment and succession planning, focusing on a transparent recruitment process and the critical importance of clear communication with prospective hires.

In this episode, Dr. Dean Perfetti, Orthopaedic Spine Surgeon at Somers Orthopaedic Surgery & Sports Medicine Group, shares his expertise on minimally invasive spine procedures and the future of motion-preserving surgeries. He discusses advancements in endoscopic spine surgery, the shift to outpatient settings, and how robotic technology is enhancing precision in spine care.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Adamina Podraza, medical director of Deerpath Ambulatory Surgical Center in Morris, IL. Here, she discusses the importance of creating a supportive work environment, emphasizing the value of staff employment stability and a more relaxed atmosphere for employees. Dr. Podraza also highlights the critical role of staff education, ensuring that team members are aligned and informed.

In this episode, we delve into the world of kinematic alignment (KA) surgery with two leading orthopaedic surgeons. Dr. Keith Berend and Dr. Will Byrd share their experiences and insights on this innovative technique. From the basics of KA to its benefits and potential future advancements, this podcast offers a comprehensive overview for healthcare professionals and patients alike.This episode is sponsored by Medacta.

In this episode, Dr. Dan Buchalter, Orthopedic Surgeon at Somers Orthopaedic Surgery & Sports Medicine Group, joins the Becker's Healthcare Podcast to discuss the evolving landscape of orthopedics. He shares insights on the role of private equity in expanding care, the impact of cutting-edge technologies, and exciting opportunities for growth in joint replacement and personalized treatment through AI and data analysis.

This episode of the Becker's Healthcare Podcast dives into the importance of accreditation beyond a simple checklist. Madeline Ashley chats with Wade Parker, Field Director for The Joint Commission's Ambulatory Health Care Accreditation Program. Wade discusses how the Joint Commission fosters meaningful engagement during surveys, the expertise surveyors bring to the process, and innovative approaches to enhancing accreditation and improving care quality.This episode is sponsored by The Joint Commission.

In this episode, Taylor Cera, Chief Operating Officer at The Orthopaedic Surgery Center, discusses key trends in the ambulatory surgery center (ASC) space, including the shift to outpatient care, value-based models, and the impact of robotics. He also shares insights on improving profitability while enhancing patient outcomes and how strategic vendor relationships and technology investments drive growth in orthopedic ASCs.

In this episode, Taylor Cera, Chief Operating Officer at The Orthopaedic Surgery Center, discusses key trends in the ambulatory surgery center (ASC) space, including the shift to outpatient care, value-based models, and the impact of robotics. He also shares insights on improving profitability while enhancing patient outcomes and how strategic vendor relationships and technology investments drive growth in orthopedic ASCs.

Nyleen Flores, Chief Administrative Officer of Lake Oconee Orthopedics, delves into her extensive experience in the healthcare industry, sharing insights and lessons learned throughout her career. She emphasizes the crucial role of a peer review system in maintaining high standards of care and accountability within the healthcare space. Nyleen highlights how such systems can foster continuous improvement, ensuring that providers maintain a high level of performance and patient care.

In this episode, Dr. Steve Lucey, Co-Founder of Valere Bundled Solutions, joins Becker’s Healthcare podcast to discuss the evolution of outpatient joint replacement and the role of bundled payments in driving value-based care. Dr. Lucey shares insights on creating successful partnerships with accountable care organizations (ACOs) and the future of cost management in joint replacement surgery.

In this episode, Tammy Smittle, CEO of Stonegate Surgery Center and Chief Nursing Officer at Northwest Hills Surgical Hospital, shares her expertise on the latest trends in the ASC sector, including increasing case complexity, value-based care, and consolidation. She also discusses leadership development and exciting innovations in neuromodulation for orthopedic patients.

In this episode, Kevin Fleming, Vice President of the Orthopedic Institute at AdventHealth, discusses key trends shaping the future of orthopedic care. From workforce development to partnerships with Rothman Orthopedics and expanding ambulatory surgery centers, Kevin shares insights into how AdventHealth is driving innovation and preparing for continued growth in Florida’s booming healthcare landscape.