Defining Your Customer Experience Strategy
Barbell Business · Will Hurst
October 20, 201546m 52sExplicit
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Show Notes
This week on BARBELL BUSINESS, we discuss:
- How you can determine your next customer experience project with the Kano model
- How you can plot your members’ basic needs and expectations
- How to determine your SMART goals for your next project
- What software you can use to manage your next project
- How to pull knowledge from every aspect of life into your business
Enjoy the show!