Ep195: Tax Compliance at Scale: How Avalara Is Rewriting the Rules with AI and AWS

Avalara's Chief Architect Tim Diekmann reveals how AI and agentic technology are transforming tax compliance and accuracy across 40,000 jurisdictions leveraging AWS.

Topics Include:

• Avalara provides tax compliance software across North America, Europe, and beyond.
• They operate between commerce and government, covering 40,000+ jurisdictions.
• Services span registration, sales tax calculation, and certificate management.
• Avalara was the only company keeping pace with rapid tariff changes.
• AI is used to parse unstructured documents like tax notices and publications.
• Intelligent mapping automates ERP integration across vastly different system configurations.
• GenAI lets customers query billions of transactions using plain conversational language.
• Avalara and AWS are now engaged in a promising co-selling motion.
• Time-to-go-live and transaction accuracy are the key success metrics tracked.
• Amazon Q was rolled out company-wide, achieving 95% developer adoption.
• AI literacy is now prioritized across legal, HR, and engineering teams alike.
• Agentic AI will embed Avalara directly inside customer ERP systems going forward.

Participants:

• Tim Diekmann – SVP of Engineering, Chief Architect, Avalara

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/