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Episode 21
#21 - Why Surveys [Almost Always] Suck with Erika Hall of Mule Design
July 23, 201943m 35s
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Show Notes
Surveys are everywhere. They bombard us at every turn, and most of them aren't even helping teams learn what they need to know. We chatted with Erika Hall, co-founder of Mule Design and author of Just Enough Research about why most surveys suck and what we can do about it. Check out our blog post about this episode here 👉 https://bit.ly/2O5oDOg
About our guest
Erika Hall is the co-founder of Mule Design and the author of Just Enough Research. She loves design, getting to the bottom of things, and well-designed research.
Topics
uxresearchproductux designproduct managementresearch opsuxrethnographycustomer interviews