Episode 14
#14 - How to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap
April 24, 201927m 2s
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Show Notes
65% of homeowners have experienced anxiety related to their home. Adam Sigel wants to figure out how to get that number down. As the VP of Product at Hometap, a home equity startup, he talks to homeowners about their hopes and fears about their homes. We talked to Adam about his experience interviewing users and how he's become a more empathetic researcher.
Highlights
- [2:21] Adam talks about his research at Hometap
- [4:32] Resist the urge to pitch
- [9:15] Let discovery conversations be open ended
- [12:39] The difficulties of pattern recognition in complicated discovery interviews
- [17:40] Can someone productize dads?
About our Guest
Adam Sigel is VP of Product at Hometap. He once shared an elevator with Michael Keaton.
Topics
uxresearchproductux designproduct managementresearch opsuxrethnographycustomer interviews