Episode 680 - GM and VW Butt Heads, Krafcik Knows Best For Hyundai, Quality Time

GM is all in a tizzy because it says Volkswagen has been spreading the speculation that Opel is up for sale and that it's hurting GM. Hyundai's home office in Korea wasn't very happy with the new Sonata, saying it was too radical. But that didn't matter to consumers as sales increased 30 percent over the old model. Instead of measuring things gone wrong, Strategic Vision is measuring things gone right and overall ownership experience. Their unique system shakes up the rankings compared to more traditional schemes used by J.D. Power and Consumer Reports. All that and more. Plus, a look at Ford's vehicle to vehicle communication technology.