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Show Notes
Frank Somma is an expert in sales and sales management, specializing in creating client relationships and long term customer loyalty. ;He has conducted workshops and delivered keynotes to top companies such as GE, TML, Conway Office Solutions, Pitney Bowes, Eastern Copy Products, K. Hovnanian, Exit Realty, Maser Consulting, Capitol Office Systems, The Elks, and The NJ Guidance counselors association. Utilizing his degree in NLP, (Neuro-Linguistic Programming) Frank continues to teach and motivate sales and management teams to rave reviews.
(0:00) Introduction and Guest Introduction: Frank Somma (2:07) Frank's Charitable Involvement and Book Writing (4:56) Establishing Trust in Sales and Business Relationships (7:56) Importance of Long-term Customer Relationships and Loyalty (13:18) Role of "Micro Expressions" in Communication and Neuro-Linguistic Programming (18:31) Role of Mirror Neurons in Connection and Communication (20:57) Strategies for Dealing with Resistance in Business and Sales (24:45) Frank Somma's Personal Journey and Experiences in Sales (29:18) Importance of Authenticity and Sincerity in Relationships (35:11) Impact of Kindness and Connection in Everyday Life (41:19) Contacting Frank Somma: More Insights, Training, and Contributions to Non-profits (42:58) Closing Remarks from Roxanne Derhodge