Social media was supposed to be a force for good. What happened?

The social-media grounds are shifting. In recent weeks, there have been major developments at platforms like Facebook, Instagram, and TikTok. Meanwhile, more and more experts are raising alarm bells about the harms of social media on society and our mental health. To understand how we got here and what might come next, Apple News In Conversation host Shumita Basu spoke with Nicholas Carr, author of the book Superbloom: How Technologies of Connection Tear Us Apart, who has been writing about the human consequences of technology for decades.