Drive-up Phlebotomy Services for Serology Testing: Nicole Kang
Nicole Kang, Supervisor of Outpatient Laboratory Services at Mayo Clinic, joins the Answers from the Lab podcast to discuss how she and her team implemented a drive-up phlebotomy site for Mayo Clinic during the COVID-19 pandemic for serology testing. In a
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Show Notes
(00:50)
Can you explain for our listeners what a drive up phlebotomy site is and how this process works for patients and staff?
(02:46)
Can you tell our listeners what the drivers were for having this nontraditional suboptimal system?
(03:47)
So what were some of the challenges you faced when setting this service up and how were you able to overcome them?
(04:47)
So how is it going so far then? Is it working as expected and do you think the patients and staff like the new process?
Resources:
https://news.mayocliniclabs.com/covid19/