How To Deal With Other Theatergoers' Bad Etiquette

After a viral altercation at a recent production of "Mamma Mia," people might be thinking about theater etiquette, and how to address misbehavior without escalating the situation, or negatively impacting the theater experience. Larry Smiglewski is a Broadway production stage manager, and also a marriage and family therapist. He shares his thoughts on compassion, respect, and dealing with bad behavior in public settings, but especially at the theater. Plus, listeners call in to share their experiences.