About this episode
Brian Lee Shields bought a barely-profitable property management business intending to improve, grow, & hold it forever. Topics in Brian’s interview:Importance of energy vs talent Brian's partner and their complementary rolesBuying property management companiesImproving their net promoter score (NPS)Building a culture of completion rate measurementRelocating positions and outsourcingImportance of trust in property managementSuccessfully transitioning to a remote-first businessDeciding to sell the businessHis burnout and recoveryReferences and how to contact Brian:TwitterLinkedInTraction by Gino WickmanHigh Output Management by Andy GroveOn the Nature of Long-term Holds: Why Entrepreneurs Should Embrace this StrategyLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition Lab
Connect with A-players who can run your business remotely:More Staffing
Connect with Acquiring Minds:See past + future interviews on the YouTube channel
Connect with host Will Smith on LinkedInFollow Will on Twitter