A Kiwi Original

Hi I'm Ryan Jennings and this is episode 61 of A Kiwi Original. Joseph Yip is CEO of AMS Advanced Management Systems and wants to see New Zealand create our own playbook for ways of working digitally. AMS has a broad range of workforce management, finance, rostering, HR, employee relations for large organisations that don't have the capacity to manage compliance complexities for big numbers of employees. In this episode we explore what digital transformation means and what's possible for large government organisations to manage employee wellbeing across rosters, shifts while ensuring staff compliance on permitted work, health and safety, holidays acts. LINKS MENTIONEDhttps://ams.co.nzKEY TIMESTAMPS2 mins 8 secs The profound changes of Covid and the shifts that the questions this raises for government agencies with digital transformation. 4 mins 43 secs Working from home the second time around in Auckland, the wellbeing risks vs the advantages.8 mins 38 secs Shifting the mental mindset to shift the technology to solve business problems. 10 mins 53 secs Keeping track of people with AMS and going beyond payroll.13 mins 3 secs Organisational design as a framework for managing large numbers of people including rosters, shifts that follows safe staffing with the right skills and permitted people doing the right things. 15 mins 15 secs Moments organisations decide to start working differently, such as a change in the Holiday's Act.18 mins 3 secs An AMS success story. 21 mins 8 secs Why AMS promotes remote working via their offices in Australia and the Phillipines.26 mins 55 secs Data sovereignty, privacy, security, compliance and New Zealand's personal data.28 mins 54 secs The journey of digital transformation. 34 mins 47 secs What's stopping New Zealand government from investing in New Zealand coded software. 38 mins 15 secs The key buyer of AMS software. 43 mins 13 secs What AMS looks for when hiring New Zealand talent. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Hi I'm Ryan Jennings and this is episode 60 of A Kiwi Original - uniquely Kiwi stories contributing to New Zealand's future. Today I'm joined by Shawn Beck Founder of Skinny Fizz, a company who is taking on the multi-nationals with a delicious sparkling water flavoured with real fruit and none of the bad stuff.LINKS MENTIONEDSkinny Fizz DrinksKEY TIMESTAMPS2 mins 12 secs Shawn Beck's origins that led him on the journey to start Skinny Fizz.3 mins 27 secs Why American carrots didn't fare too well next to New Zealand's and the parallels to sparkling water.5 mins 22 secs Shawn's mission to change the world for the better through Skinny Fizz.10 mins 44 secs The difficulties of starting out and the importance of focus.14 mins 45 secs Why the drinks called Skinny Fizz and why there's no added sugar, preservatives or anything bad for you. 18 mins 52 secs The David and Goliath battle in beverages globally. 25 mins 1 secs The challenges of beating incumbents and why Shawn's relying on his career of experience.32 mins 5 secs The mission for growth, the need to create a volume business and peoples reaction to the drink.33 mins 28 secs When the word spreads.35 mins 18 secs The benefits of not owning plant and warehousing and instead investing in people.36 mins 1 secs Getting to Melbourne and the United States.40 mins 27 secs Getting introduced to Lila Ma at Manudy as part of the Buy New Zealand Made Group. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Today I'm joined by Angus Brown, Founder of Arepa who shares the science behind their drinks that can juice your brain just when you need it. We talk about the performance moments or the maintenance support that Arepa nutritional drinks provide and what this innovation means for the New Zealand beverage economy. GET THE DRINKMental clarity with ArepaKEY TIMESTAMPS2 mins 42 secs How nutrition can affect brain performance. 6 mins 15 secs Improving your brain performance. 9 mins 51 secs The real time 'felt effect' of taking Ārepa for either a) a performance moment (students, corporate professionals for key moments and sports people) 11 mins 50 secs The brain maintenance benefits for the 1 in 6 people who need ongoing brain function support for conditions such as alzheimers, dementia, concussion recovery or depression. 15 mins 14 secs How the search started and the Ārepa journey since then. 24 mins 25 secs The magic of New Zealand blackcurrants. 26 mins 05 secs The regulatory framework. 29 mins 14 secs Ārepa - the Te reo meaning of the name. 33 mins 30 secs If you want to hydrate, drink water. If you want to be on your A game, drink Ārepa. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Peri and I talk about the shifts in New Zealand apparel over the last two decades, how face masks have helped spread the brand values of Untouched World and what sustainable fabrics are bringing to garment innovation including what we can expect next. We also talk about why new apparel in every new Instagram post has become uncool and how the Untouched World foundation is helping young adults to find the leader within at just the right time. LINKS MENTIONEDhttps://untouchedworldfoundation.com https://www.untouchedworld.comKEY TIMESTAMPS3 mins 11 secs Retail planning during Covid and the lack of visibility. 4 min 58 secs When luxury product spend happens during the year.5 mins 47 secs Why Peri was amazed with the support from New Zealanders during 2020 that's helped keep Untouched World in good shape.7 mins 34 secs The 'causal-isation' of wardrobes brought about by remote working. 8 mins 6 secs Why new apparel for new Instagram posts have become uncool. 9 mins 47 secs Getting Callaghan Innovation involved to manufacture face masks in New Zealand and using face masks to find their way into the hearts of minds of a broader group of Kiwis. 11 mins 18 secs What to look for when buying face masks and the engineering of face mask fit.12 mins 51 secs Introducing new fabrics from new materials like soya-bean and aloe vera as the latest innovation chapter by Untouched World. 16 mins 13 secs Fabrics for lifestyle wardrobes that tick the boxes of sustainability to protect our environment. 18 mins 55 secs Apparel manufacturing as a career and why it can be so rewarding. 25 mins 11 secs The merino mink brand and how it connects with the desires of a demographic as a marketing approach. 26 mins 17 secs How markets mature and trends evolve. 29 mins 45 secs What to wear for virtual meetings. 31 mins 32 secs Leadership programmes that make a difference beyond the reach of the Untouched World company to open the eyes of young adults and help them find the leader inside them. 36 mins 40 secs Getting accepted to the Untouched World Foundation programmes. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Mutu is a sharing platform that could one day be doing more trades per day than TradeMe. That's the vision. We look at what you could share from your garage, as well as the opportunity for Kiwi businesses looking to rent spare inventory. Toby also shares where the idea came from and the importance of joy to the Mutu experience. Toby's got a huge amount of passion about making a positive change to how we access the goods we need without having to own so much stuff. Well worth a listen.LINKS MENTIONEDMutu Sharing Platform2 mins 36 secs The renters and the lenders on Mutu to search, compare and locate an item.4 mins 17 secs What might you share via the Mutu platform and the benefits you receive for sharing.6 mins 36 secs Why we have a funny relationship with stuff we own. 10 mins 11 secs What market research Toby did before getting Mutu started and why there's demand for power tools and kitchen appliances. 11 mins 59 secs have we reached peak consumption and will leasing and sharing replace it?13 mins 45 secs What John Lewis has has done in the UK to incorporate leasing and hiring furniture for millennials and Gen Z who want access without ownership.19 mins 15 secs Why building a marketplace is difficult and why Christchurch is first.22 mins 27 secs The joy of sharing your treasured goods with people who you want to experience that joy too. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Stellar Library started a decade ago solving the problem of securing board papers for management teams and now the broader enterprise. In this episode I'm joined by Dipti, Mike and Johnny at Stellar Library to talk about custody of information, developing intuitive software and keeping close to customer needs. We also discuss the values that StellarLibrary lives by and advice from the Co-Founder on why NZ Coded software is world class.Johnny Louie - Stellar Library Co-FounderDipti Deesai - Head of SalesMike Dunn - Head of MarketingLINKS MENTIONEDBoard Management softwareEnterprise Management softwarehttps://www.stellarlibrary.comKEY TIMESTAMPS4 mins 35 secs How StellarLibrary got started a decade ago with Co-Founders Johnny and Brett. 5 mins 15 secs Controlling the custody of your information and why email is too open for publishing sensitive and confidential documents. 8 mins 3 secs The excitement in New Zealand SaaS companies for young employees. 8 mins 25 secs Document for board and governance papers, assisting Iwi with using StellarLibrary and making digital businesses easy.12 mins 15 secs Ensuring the chain of custody with data and being able to keep granular control. 15 mins 28 secs The three themes of simplicity, robustness and speed of delivery that guides the software development teams.22 mins 43 secs How pass-through communication between StellarLibrary sales, marketing and the development team keeps the team close to customer needs.24 mins 15 secs On being a New Zealand based business serving global customers. 27 mins 8 secs How bigger trends play into why the need for information platforms like Stellar are now greater than ever. 30 mins 5 secs The silving lining of bringing people closer together due to Covid.40 mins 32 secs Finding the right talent to build the business. 47 mins 17 secs Manaakitanga and the caring attitudes to care for the collective StellarLibrary team and customers. 53 mins 37 secs The values of StellarLibrary. 56 mins 21 secs Advice from the CEO on starting a software company and what makes New Zealand software developers world class. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Asa Cox is the CEO of Arcanum AI... a company that is empowering New Zealand businesses to see things previously unseeable or unknowable and that's translating into better business outcomes. Arcanum has built over 50 machine learning models that can learn from your video, text and data across a number of problems that humans can't solve on our own. While AI may sound futuristic, Asa makes it sound like now is the time to start exploring what you might want to see or know with the help of a dash or two of AI. LINKS MENTIONEDhttps://www.arcanum.aiKEY TIMESTAMPS2 mins 18 secs When machine learning and AI helps to achieve business outcomes. We look at some business examples.4 mins 31 secs Getting quality data from factory floor manufacturing machines into a data lake to extract insights.8 mins 16 secs Getting the business side of an organisation to understand the meaningful impact that technology can have.10 mins 23 secs Successful business use cases deploying computer vision across sports, shopping malls and even power line maintenance. 12 mins 25 secs The 50 machine learning models for video, text and structured data. the problems they've been built for and how Arcanum's models are different from GPT-3.14 mins 21 secs Narrow AI.15 mins 45 secs The Arcanum AI full stack team that goes from research through to support and maintenance. 17 mins 41 secs Finding the next customer. 20 mins 17 secs New Zealand's software skills and the advantage of dealing with a broader range of business problems.23 mins 8 secs Data security, privacy and who owns the algorithm. 27 mins 52 secs Trusting algorithms or humans?33 mins 7 secs Why AI isn't like the movies, how it's more accessible than ever and why now's the time to start exploring it's capability for any sector. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Sri shares what her experience has been like opening up export markets in India and the Middle East, we talk about how Zealandia is going going beyond Manuka honey using research led innovation to create new products and what it feel likes as to bring her vision to life with business co-founders Sunil and Robin.LINKS MENTIONEDZealandia Honey ShopKEY TIMESTAMPS3 mins 8 secs The Zealandia Honey origin story and how Sunil, Robin and Sri got started in a research laboratory growing into the market they know, India. 7 mins 37 secs Going beyond UMF and MGO ratings with research led innovation that goes beyond standard manuka honey in a jar.9 mins 27 secs Zealandia Honey MGO 17+ The worlds highest Manuka honey. 10 mins 11 secs The initial market reaction in India with a product 15x the price. 12 mins 38 secs Being based in the Middle East to open up new business relationships and partnering with big retailers. 16 mins 43 secs Why Zealandia Honey came to getting the New Zealand Made Kiwi trademark a little later than they would have hoped.19 mins 47 secs Where the Zealandia name comes from.21 mins 21 secs Market knowledge on how honey can be used in recipes, why you should heat the honey and how chef's are using it.24 mins 28 secs Zealandia world headquarters... in Taupo. 27 mins 10 secs Sri's aspirations to become a Kiwi entrepreneur now realised. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

**Covid-19 Face Masks Special Edition**Lanaco had been developing air filtration media for a decade when Covid hit at the beginning of 2020. In this special episode I speak with Nick about Lanaco has geared up this year. We talk about protecting the lives of New Zealanders, why a sustainable and environmentally friendly mask material is so important in our new world and the initiative Lanaco and NZ Made undertook to protect New Zealanders through the community mask initiative.LINKS MENTIONEDShop Lanaco Face MasksShop Cactus Face MasksShop NZ Made Face MasksKEY TIMESTAMPS2 mins 27 secs The origins of Lanaco filter media starting in 2010 to build wool into an air filter media for air quality particularly Asia, Europe and North America. 4 mins 20 secs Nick's background in industrial marketing and manufacturing and helping NZ wool manufacturers get globally competitive as a personal pivot away from his plastics polymer expertise.6 mins 3 secs The narrowing of the focus to health solutions and respiratory filtration. 7 mins 1 secs The science and engineering expertise for making air filtration media and Lanaco's unique position. 8 mins 27 secs When Lanaco realised that New Zealand was going to need to get protected to reduce the transmission of Covid-19.9 mins 50 sec Making product close to its source and the community mask making project. 12 mins 20 secs January 2020 - How Cactus Outdoor got to market first with face masks and then the evolution from there. 13 mins 13 secs April 2020 - Reducing community transmission and how everyone got in behind it to get 10 companies sewing face masks. 17 mins 18 secs The cultural change New Zealand is going through to adopting face masks and what to do to minimise your risks.18 mins 16 secs Choosing a good face mask, wearing it effectively and why breathability is so important.20 mins 30 secs Looking after New Zealanders first, the different future we face with Covid-19 and the importance of face masks that are made from a sustainable, renewable source.22 mins 10 secs What the shift means for New Zealand wool farmers, making profitable farming for wool again and investing in the scientific breeding programme.24 mins 32 secs The intellectual property that Lanaco has created to keep out sub-micron particles between 100 and 300 nano metres and at a high efficiency rate.26 mins 32 secs Nick talking about Buy New Zealand Made as a model to adopt and take forward. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Whisper quiet bikes make for quieter fleets of pizza drivers in the city (or better hunting results in the bush), but UBCO Bikes have cut their teeth on solving the needs of farmers who need a safer, more effective alternative to quad bikes.This is a New Zealand success story in the making as UBCO Bikes heads towards their target of building and selling 10,000's of their bikes into an eager global market that's embracing electric utility bikes for every sort of purpose and desire you could imagine.LINKS MENTIONEDUBCO BikesGet The 2X2 Utility BikeTIMESTAMPS2 mins 18 secs Electric motorbikes.. are they competing with motorbikes, utility terrain vehicles or something else?4 mins 6 secs The safety risks with quad bikes that's creating the need for utility electric vehicles like UBCO Bikes. 6 mins 22 secs Why storage isn't the issue when using vehicles on farm or on orchards. 7 mins 10 secs Why the 'throttle and go' ease of use bike is becoming more important in New Zealand. 10 mins 44 see The business case for commercial fleets of UBCO Bikes in the city with high usage, 20,000 delivery kilometres per annum.11 mins 42 secs The integrated stack advantage with hardware, firmware and software layers built by UBCO Bikes...and what benefits that provides to fleet managers.15 mins 13 secs The UBCO University and training service agents digitally and globally. 17 mins 33 secs The UBCO Bike ambassadors, overlanding trips and charging the battery using PV. 19 mins 35 secs Promoting New Zealand through UBCO Bikes and the referencing to our Kiwi'ness as part of the UBCO Bike profile to add to the credibility of the brand. 23 mins 2 secs The silence of an electric bike and the advantage that gives UBCO bike riders who are always on their bike, who are hunting and quieter city delivery drivers plus many more attributes. 26 mins 56 secs How UBCO bike technology is enhancing safety capabilities through proactive preventative measures. 29 mins 55 secs The hardware, firmware and software are all coded, built in New Zealand including engineering, testing, validating and R&D. 31 mins 31 secs On the growth path towards selling tens of thousands of UBCO Bikes per annum.35 mins 31 secs The origin story of UBCO Bikes and how Timothy Allan got started. 39 mins 25 secs The New Zealand advantage internationally. 42 mins 45 secs The operating system of the car and the global competition that's heating up. 52 mins 38 secs Taking an agnostic view of the market applications for UBCO Bikes and why Timothy prefers a horizontal market approach. 56 mins 16 secs What UBCO Bikes will need from the broad manufacturing ecosystem. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Lisa is the Expansion Manager and Director at Palliser Ridge - a farm story of diversification that now includes direct to consumer eCommerce sales. Lisa shares how she is applying her brand experience to Palliser Ridge to create compelling wool and honey products as well as accommodation experiences from their stunning location with views over Kaikoura. LINKS MENTIONEDwww.palliserridge.co.nzBook the Off Grid ExperienceTIMESTAMPS2 mins 10 secs Getting into farming at Palliser Ridge and beginning to diverse the farming asset.3 mins 58 secs Identifying skills, creating a business plan, gaining consensus and ensuring that new products complement the core asset.7 mins 21 secs The off-grid accommodation with stunning views over Kaikoura for Wellingtonian’s who want to get away from the city. 9 mins 55 secs Applying what Lisa knew about brands and what she wanted to create at Palliser Ridge now operates. 11 mins 53 secs The renaissance of New Zealand wool, buying woollen clothing or knitting your own to bring the community together.16 mins 6 secs The importance of traceability at Palliser Ridge. 18 mins 32 secs The continual journey towards doing better farming business for the family and for nature. 20 mins 55 secs Appearing on Country Calendar after winning the Greater Wellington winners of the Farm Environment Awards. 22 mins 21 secs Gordy - the rural delivery postman and the ecommerce logistics key to Palliser Ridge. 23 mins 37 secs What’s available on the Palliser Ridge site: https://palliserridge.co.nz 24 mins 52 secs The future plans for Palliser Ridge. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Thank you to our most dedicated listeners who have been on this journey to uncover uniquely Kiwi stories contributing to New Zealand’s future. In this highlight episode you’ll hear the emergence of five themes that have surfaced over the last 50 episodes. So far you’ve been introduced to honey makers, cab ute fitters, children’s furniture turners, dog roll wrappers to Nelson based music rappers… beautiful house downpipe makers… medicine plant medicine growers…. hunting rifle bipod machiners… ironclad pan forgers… and the high tech software coders, app developers, ecommerce builders… fire protection system makers…vet tech builders… the list is long and inspiring. TIMESTAMPSThe five themes are:2 mins 51 secs - Covid’s impact on business. Both good and bad sharing both opportunity and loss. 12 mins 45 secs - The return to local and the support New Zealanders have provided to manufacturing businesses who employ 1 in 10 Kiwis. 16 mins 55 secs - The calculus of why businesses make in New Zealand, for brand, for trust, for taste, for quality, 21 mins 10 secs - New Zealand’s future opportunities on the land with lower carbon farming and plant medicine, in our cities with better performing buildings, in the digital sphere with AI and in the atmosphere with space planes taking off from Oamaru Airport. 31 mins 25 secs - NZ Coded software is likely to be our biggest export earner within three years and there are clear ways of working that NZ business are adopting. In this episode Buy New Zealand Made Executive Director Ryan Jennings shares some of the themes from the interview series so far. Subscribe at www.akiwioriginal.com or on youtube.com/buynzmade. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Space. The final frontier. New Zealander Stefan Powell is on a mission to make space more accessible. Not from rockets. But from space planes like the Aurora II and the Aurora III which will be taking off from Oamaru airport and other New Zealand airports... before we know it.In this 50th episode special, I speak with Stefan Powell, the Chief Technology Officer for Dawn Aerospace. We talk about the trillion dollar space manufacturing industry that is on the horizon and how Dawn Aerospace is opening up the transport pathways to enable multi-day trips. Something that rockets just can't do. LINKS MENTIONEDDawn AerospaceBuy A CubeSat Propulsion EngineBuy A SmallSat Propulsion EngineSpace Merch3 mins 15 secs Launching into space from Oamaru Airport as the first of many Kiwi launch points for Dawn Aerospace.4 mins 31 secs The difference between a passenger or cargo plane and a space plane.6 mins 29 secs The cubesat payload delivery form factor to put in a vehicle that is going to fly into space. 9 mins 5 secs The advantage of space planes over rockets across there the key areas of hardware, the regulatory system and the groupd infrastructure. 11 mins 40 secs The meeting of two worlds as Stefan got involved with aerospace rocket engineering at Delft University. 15 mins 29 secs Working at Hyperion in New Zealand. 19 mins 39 secs What some of the components are in a space plane and why is a satellite useful including providing services to earth including taking photos, measuring sea level heights, carbon emissions, taking photographs, tracking shipping containers, how many carparks are in a competitors parking lot, is the shipping lane open. Communications for IoT is become the next big thing.21 mins 21 secs The trillion dollar industry of manufacturing in space and why its the perfect place to manufacture pharmaceuticals and semiconductor chip manufacturing. 23 mins 28 secs The Mark II Aurora's 50 - 100 Kg payload to start taking things into space from New Zealand (and get it back down.)25 mins 50 secs Becoming the talent that Dawn Aerospace needs to build their business, study STEM, physics, software and most importantly have a track record of building something!31 mins 53 secs Becoming a customer of Dawn Aerospace. 34 mins 59 secs Why the growth of the industry is set for the next three decades plus.36 mins 8 secs The importance of being able to fail yet keep playing the space game.38 mins 14 secs Talking Elon Musk and what is driving Stefan's passion to get into space. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Scottie Chapman is a fifth generation sheep and beef farmer turned sheep milk exporter who is on a mission to bring the goodness of New Zealand sheep milk to the world. Two megatrends Spring Sheep are capitalising on is the demand for nutritious infant formula milk products from people who have digestive issues with dairy and moving New Zealand beyond 'peak cow'.LINKS MENTIONEDSpring SheepThe science behind sheep milkTIMESTAMPS2 mins 25 secs Spring Sheep Milk Co is bringing the goodness of New Zealand sheep milk to the world and the fast growth in alternative milk globally.3 mins 46 secs Setting up Spring Sheep and the $2bn opportunity.4 mins 35 secs The New Zealand context and the farm conversions from cows to sheep milk for farmers under environmental pressures.6 mins 31 secs The passion of farming and the opportunity for dairy farmers to continue their lifestyle with sheep milk while increasing farm profitability in the face of intensifying environmental regulations.8 mins 8 secs Market entry to Taiwan, Vietnam and Malaysia and going where the was established understanding of alternative dairy nutrition products. 9 mins 23 secs The clinical trials that proved sheep and goats are more digestible than cows milk and why that matters for people that can't digest cow milk including almost 50% of the Asian market. 11 mins 25 secs Cross border eCommerce and why it levels the playing field. 15 mins 10 secs Why breast is best and the support that infant formula provides especially for infants that have digestive issues. 16 mins 29 secs Getting through Covid and why demand increased as China stocked up.17 mins 55 secs Relationship building, using data and going on gut feel. 18 mins 38 secs The support from agri-business, MPI and New Zealand Inc, moving away from peak cow and the good news from new industries that are good for the consumers and fantastic for New Zealand jobs and the New Zealand environment. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

I speak with Bernie Stewart from Canvas Plus Group who is behind a range of canvas based solutions to solve a number of key problems including on site construction and building noise, drain nets that help local councils clean up our waterways and partitioning clean rooms where dirt and dust is created.LINKS MENTIONEDHushtech Noise BarriersGreenwich Drainage WardensSmartech Clean RoomsKEY TIMESTAMPS6 mins 27 secs Getting branding on to the Hushtec range. 7 mins 10 secs Mitigating noise at source. 8 mins 37 secs How canvas is stopping rubbish entering New Zealand's waterways.10 mins 5 secs The time saving for councils by implementing the Duraflex green tech drain warden nets.12 mins 24 secs The Smartech range using canvas material for clean rooms via dust protection room dividers. 13 mins 58 secs Creating clean rooms for fertiliser plants and manufacturing sites where dust and dirt is created. 15 mins 53 secs The family business and the role of each of the brothers. 21 mins 48 secs Covering truck loads was a dangerous activity until the deployment of a cover could be done from ground level...and within 15 seconds.23 mins 33 secs A plastic free fabric for billboards including the political parties this election is now fully recyclable. 26 mins 52 secs Getting talent into Northland and the jobs they're currently hiring for. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Conversational intelligence is at the heart of the capability that Ambit creates for the enterprise looking to 'know thy customer' at scale. In this broad ranging chat with Josh Comrie we discuss servicing large numbers of customers with 'digital employees', how Ambit delivers actionable insights from those conversations and New Zealand's preparedness for AI in the enterprise space.A must listen for CEO's and CDO's whose business success is increasingly dependent on retaining and keeping existing customers happy. LINKS MENTIONEDAmbit AIWhy You Need More Digital EmployeesKEY TIMESTAMPS2 mins 51 secs The business problem that Ambit solves both from a customers worldview when getting support from large companies (power companies, banks, councils and so on) and for large companies to serve customers effectively and cost efficiently. 4 mins 37 secs The historical context of buyer and seller relationships and the 'bazaar concept', what Ambit does to deliver the artificial intelligence behind the delivery of the conversation experience. 6 mins 45 secs How the organisation gets smarter and builds out different conversations based on what AI learns about customer conversations, what conversations are appropriate for bots, what conversations need hand off to humans and the ability to start simple and build from there.8 mins 2 secs How Vector elegantly handles a complex problem in addition to peaky unexpected demand. 9 mins 37 secs How Ambit might be able to help Buy New Zealand Made.10 mins 42 secs The challenge with a contact centre environment and how Ambit truly raises the voice of the customer even when a business receives 10,000+ calls in an hour to reveal both intent and the sentiment of the customer.12 mins 5 secs How to handle bad news with customers, the importance of certainty and how Ambit delivers that on brand, with the right tone and in real time. 13 mins 21 secs The customer stress detection capability of Ambit. 14 mins 52 secs The buyers of Ambit, at the CEO for 200-500 seat businesses through to the CDO or CIO for 1,000+ seat businesses. 16 mins 34 secs New Zealand's preparedness for AI and organisation complexity as an enemy for innovation. 18 mins 14 secs NZ preparedness (6-7) vs overseas on a scale of 1 - 10. Australia (4), United Kingdom (6-7), United States (4-5) and Singapore (8). 19 mins 35 secs The three categories of AI.22 mins 20 secs A brief history of AI going back to 1950's with Alan Turing who was responsible for cracking the Enigma code through to today and why we all rely on AI when we shop on Amazon or get shown a movie on Netflix. 24 mins 25 secs Why the enterprise is slower to adapt, why we are reasonably early on in market adoption and how new AI entrants between 2016 and 2018 has created some market reticence in the sector.29 mins 30 secs How Ambit helps ACC who operate one of the largest contact centres in New Zealand. 33 mins 5 secs Inferring insights from data and why that predictive analytics area isn't something that Ambit is looking at but can be delivered by AI.BONUS INSIGHTS:36 mins 49 secs How Josh remains focussed with his investment portfolio and the rules he relies on. 40 mins 10 secs Keeping on top of your health. 42 mins 35 secs Where insights come from.44 mins 42 secs Thoughts on investing in New Zealand manufacturing that isn't technology centric, despite being big technology users, the Internet of Things, AI and the blockchain. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Michael Carden is CEO for JoyousHQ, an organisation that specialises in enterprise grade feedback software that sparks action through conversations not surveys.LINKS MENTIONEDJoyousHQGet the 2020 New Zealand Employee Experience Benchmark ReportRead the Genesis Case StudyTIMESTAMPS2 mins 40 secs What large organisations do with surveys and the limitations with closed loop anonymous feedback. 4 mins 48 secs How feedback really works within the organisation and the importance of micro-feedback to close the loop via micro conversations. 6 mins 5 secs Why micro feedback can drive an organisation. 7 mins 52 secs The JoyousHQ product vision to create an environment where people feel comfortable giving and receiving feedback, and what are the psychological foundations to make this happen in an organisation.11 mins 11 secs Providing guidelines to make sure feedback is received adequately and the concept of the equivalency of effort in feedback. 13 mins 35 secs The limitation of other enterprise software that assumes people work in offices when the reality is 70% of people don't work in offices.15 mins 22 secs Learning from the JoyousHQ insights across enterprise organisations.16 mins 45 secs Employees don't really care for anonymity, they are concerned that people treat their feedback seriously. 17 mins 54 secs The live feed of feedback that JoyousHQ provides that gets the senior management team reconnected with the front line staff.22 mins 6 secs Michael Carden's journey of building tech businesses, why he started JoyousHQ for the large enterprise and making life better for working people by giving everyone a voice. 24 mins 23 secs Working with the worlds largest companies with 1,000+ staff. 25 mins 35 secs Covid as the great business development leveller, being a product led business and skewing to being engineering led not sales led.30 mins 47 secs Creating a new category of enterprise software based on 31 mins 46 secs How to take action as an enterprise to affect performance and outcomes and how machine learning can start to understand the causal pathways to employee engagement. 32 mins 50 secs Work is called work... it's not called awesome. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Pattrick Smellie is co-founder of BusinessDesk and in this 180 degree interview reversal, Ryan gets to interview a journalist on how BusinessDesk got started, getting your business into the news, why post election every business will need a trusted source on news for policy impacts and how to get into becoming a news journalist.BONUS: Pattrick shares one historic moment in his career that truly stood out as momentous.TIMESTAMPS3 mins 47 secs What Pattrick Smellie learnt from Roger Douglas as his boss in the 1980's. 6 mins 5 secs Working in institutions of scale in public relations and corporate communications, and the difference of thinking to short and long horizons. 9 mins 10 secs Setting out as a communications adviser, finding a business partner, writing business news and the importance of consistency in creating credibility. 10 mins 55 secs How the GFC impacted the news business, how Pattrick and Jonathan responded and the unintended silver lining. 12 mins 31 secs The belief that traditional news publishers doing news for free wasn't a path for BusinessDesk. 14 mins 37 secs The important moments from getting the first customer, realising that crises can be good for news, understanding margins and getting news profitable.16 mins 15 secs How businesses can get in to the news (or stay out of the news!) and why it can be better to tell your story than keep it under wraps. 18 mins 11 secs Being willing to take risks and say things that are real when talking with journalists.18 mins 56 secs Investing in building relationships with journalists. 20 mins 55 secs Getting 200-300 emails a day from PR firms and why they don't get cut through and what does.22 mins 43 secs The BusinessDesk team of 12 journalists of experienced people across Auckland and Wellington including Brent Melville, Bex Stevenson, Victoria Young, Jenny Ruth, Paul McBeth, Gavin Evans, Dan Brunskill and more.24 mins 40 secs The shift to trusted news sources through Covid-19, the transition from a wire service to a subscription service in 2018.26 mins 31 secs The launch of BusinessDesk... and the disruption Covid-19 brought.29 mins 47 secs What BusinessDesk subscribers get and why businesses are going to need a trusted source of news on policy after the election. 33 mins 35 secs How Pattrick copes with the deluge of daily news and why his KPI in the early days was 'just stay married.'35 mins 43 secs What Pattrick wants people to know about BusinessDesk. 38 mins 37 secs Advice for budding journalists and the importance of getting into the numbers. 41 mins 1 secs Pattrick on living through a moment in history with the inauguration of Nelson Mandela and being on the plane with Prime Minister Jim Bolger.43 mins 33 secs The future for New Zealand, the digital technology opportunities, the cleverness and creativity and harnessing it into better commercial opportunity. LINKS MENTIONEDBecome a BusinessDesk Subscriber This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Ezyvet is the software that improves the workflow of vets worldwide helping looking after our pets when they're not well. CEO Hadleigh Bognuda shares the origin story of Ezyvet through to today where their software supports clinical data across the workflows of 40,000 users globally. TIMESTAMPS2 mins 5 secs The initials barriers Ezyvet faced getting vets to change their software and how Ezyvet overcame them through showing vets how the software helped vets achieve things medically.4 mins 20 secs The origin story of Ezyvet and the excitement Hadleigh felt when he knew he change the vet workflow and solve the problem with software rather than build software to solve a market opportunity.7 mins 25 secs How the business got started with specialist referrals (emergency vets, internal medicine, surgeons, urology, rehab therapy) that could provide a better level of animal care and how those hospital referrals brought scale to Ezyvet.12 mins 7 secs Discovering best practice and what does great technology look like in the vet space.14 mins 45 secs The importance of ecosystem partners and how having data flow between platforms it helps in the sales process. 15 mins 36 secs What worked getting in to the United States through one or two very large practices.23 mins 14 secs Clinical data, financial data, patient data and the analysis that is possible across 1,500 hospitals and 40,000 users globally.24 mins 45 secs The limitations of AI for brand new software products attempting to compete against an established player like Ezyvet.27 mins 45 secs Customer centric design, getting vets to use all the software features, the change process and getting the outcomes through grit and determination and why it's not easy... but it's worth it.32 mins 51 secs Voice recognition through Ezyvet to import dictation and support dictation scripts so that vets can create their own workflows verbally. 35 mins 52 secs The organic approach to market building in the United States, deciding to setup in Dallas Texas and the difference with Ezyvet versus the approach of other Kiwi software companies at growing to 140 employees with 80% of the business coming from US clients.41 mins 8 secs Why the New Zealand difference with software is being able to hire Kiwi software engineers that are customer facing who can get results quickly.42 mins 7 secs Product centric software building vs being a sales and marketing company and the product trails behind. 43 mins 46 secs Being humble, being inclusive and getting better government support that can help software companies with their operational support.Ezyvet This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

David Percy, Founder of Pertronic has been interested in technology and manufacturing for 4+ decades, turning his hobby into a substantial New Zealand business employed over 100 Kiwi's. TIMESTAMPS2 mins secs Why David Percy does what he does.3 mins 14 secs How the increased availability of electronic components and how that has helped upgrade the display of building fire protection systems. 6 mins 26 secs How smoke detector technology has improved and how that helps the fire prevention systems that Pertronic makes.8 mins 1 secs The buildings and infrastructure that Pertronic protects including large car traffic tunnel systems that protects risk against tunnel fires. 10 mins 14 secs Winning deals in Australia and the benefits of having local people on the ground across Australasia. 11 mins 22 secs 34 years in the industry and how building regulations drives the fire protection systems.13 mins 42 secs The advantage of being local through customising equipment in a way that multi-nationals are reluctant to do and how a small market for the UK is massive for New Zealand. 15 mins 30 secs The Pertronic team of 157 people across NZ, competing for talent and the advantage of being based in Wellington for computer scientists.19 mins 35 secs Building bigger premises after the existing production building was bursting at the seams.21 mins 35 secs The importance of testing. "It's got to be bulletproof."25 mins 16 secs Why Pertronic focusses on fire detection and evacuation warning systems not smoke alarms or the evacuation plans.27 mins 1 secs David's safety message about fire and why it's so dangerous when we sleep.31 mins 22 secs Improving the regulatory environment to get the fire brigade intelligence on the fire before they leave the fire station. LINKS MENTIONEDPertronic This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Beautifully simple websites by Rocketspark. Kiwis are DIY’ers and that often applies to websites too. Rocketspark makes websites fun again and Founder Grant Johnson shares how the restrictions of Covid-19 has resulted in a resurgence in businesses wanting to reflect what 2020 Kiwi consumers expect, the customer stories that speak to the impact Rocketspark has been having and why Grant gets a kick out of helping business owners have a better life.TIMESTAMPS2 mins 40 secs Using lockdown to focus on marketing and website development. 3 mins 23 secs The productivity that digital brings and the scheduled ordering feature Rocketspark built for takeaway ordering businesses.4 mins 22 secs Nick at Elspeth bakery and selling out a whole day’s bake in less than two hours thanks to ecommerce and the pipeline certainty that has helped his sisters bakery reduce waste.5 mins 13 secs Connecting up with delivery systems, stock management, book-keeping and online booking to make digital more than just a brochure.5 mins 33 secs Setting up Timely for better bike scheduling at a bike repair store. 7 mins 22 secs The importance of storytelling with digital and how technology can actually be simple.9 mins 50 secs Riding the wave of manufacturers going direct to consumer and what’s happening overseas during Covid.16 mins 8 secs What Grant Johnson saw in New Zealand when we returned to New Zealand and why ecommerce should be a progression of development rather than a massive upfront investment. 19 mins 55 secs Solving more interesting problems as your ecommerce business grows, why capturing the customer insights is so important and the Layby story. 23 mins 31 secs ‘Green valleys not Silicon Valleys’ with the Rocketspark team of 17 hailing from Cambridge, New Zealand. 24 mins 26 secs What attracts software talent to Rocketspark and what keeps them.26 mins 26 secs The talent of New Zealand software developers and how XeroCon is a showcase of what Kiwi software coders are building. 29 mins 44 secs The marketing software stack, the first two SaaS software purchases of Dropbox and Xero… and what Quotient software does for businesses.32 mins 40 secs What’s coming with Rocketspark and the new lightning bolt feature that guides Kiwi businesses by creating the SEO text for you to automate key pain points. 36 mins 40 secs We get techy with search engine optimisation.41 mins 58 secs Helping clients keep search rankings when you’re migrating your site.49 mins 10 secs The rule of seven (or 13?!)50 mins 16 secs The race to digitise and why Rocketspark’s purpose is getting a kick out of having a better life.52 mins 31 secs Hiring more developers as Rocketspark grows through 2020. LINKS MENTIONEDRocketspark - Online Store BuilderThe integrations Rocketspark supportsSearch Engine Optimisation Guide for Rocketspark SEOHow to build a website click by click This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Toby Litten is the Chief Exec and Founder of Parkable - for parking that doesn’t suck. The built environment is only just starting to adopt technology and that creates an opportunity for Parkable. TIMESTAMPS2 mins 35 secs The problem with inefficient car parking and why tickets, towing, fines and being late for meetings is impacting on city design and our way of life in a way it doesn’t need to.4 mins 53 secs The technology that enables park sharing when their not in use either within a company or for public use.6 mins 8 secs How Parkable works for employees for businesses like KPMG and Datacom in New Zealand and the benefits of knowing in advance when company carparking is going to be available including accessing the car parking building by your phone. 8 mins 32 secs The moment of madness that led to Parkable being created by Toby LItten and that the opportunity was commercially big enough to get started with their team of three including a developer and a sales machine.9 mins 55 secs Development is a core advantage for Parkable and that’s kept in-house and in New Zealand. 10 mins 32 secs Getting approved by Apple early on and the complexities of parking allocation and creating interactions between the virtual world and the real world.11 mins 54 secs Why offshore people are looking for best possible solution and you have to fight to win whereas in New Zealand there’s a home court advantage with a genuine desire to support local to refine and test the Parkable product. 13 mins 33 secs Why the cost of asphalt varies throughout the world, the ROI of carparking asphalt as a utility and the trend of real estate values for carparks that’s growing faster than other forms of real estate. 15 mins 44 secs Being first to market… and then discovering competitors in both public parking and private parking around the world. 16 mins 40 secs Staying in front by making sure Parkable has the best product and why keeping the software development in house enables that.17 mins 47 secs The culture of carparks at work and how Parkable has removed an estimated 2,700 carpark arguments to date!19 mins 55 secs Why it’s all about growth in Australia in New Zealand right now while getting started in North America and China. 20 mins 22 secs Getting started as a building manager or facilities manager. LINKS MENTIONEDParkable This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

BluTui is a SaaS software platform for web agencies to solve the problems of managing multiple websites without restricting the technical creativity demanded by their clients. We have an in-depth chat on BluTui software, the New Zealand software ecosystem and why BluTui has built a better product for agencies than overseas platforms that have accrued technical debt like Wordpress, Squarespace and Wix. Charlie Cooper - Chief Technology Officer BluTuiTIMESTAMPS2 mins 14 secs - Blutui is an integrated approach that helps web agencies with the management of the sites, makes the life of a front-end web developer easier and enables agency account managers to interface with the software all in one place.4 mins 52 secs - The white label capabilities of BluTui to use your advertising agency brand on the platform instead of Wordpress, Squarespace or Wix. 5 mins 45 secs - The pain and suffering of deploying well known platforms instead of the freedom of deploying using web standards as a web agency. 7 mins 6 secs - The development of the software, how it grew out of Pan Media agency and why they’ve spent four years developing the BluTui SaaS product out of the Waikato. 8 mins 19 ses - The strategy to avoid technical debt that older frameworks incur and why BluTui has the advantage of being small and nimble and deploy new cloud technologies introduced in the last five years. AWS for hosting over Google Cloud and Azure, Google Kubernetes for managing server infrastructure en masse, stacks built on the php framework Laravel and Golang for client side scripts. 11 mins 26 secs - The BluTui product is based on open source software and how BluTui adapting, customising and connecting them in novel ways that leverage existing open source tools. The balance of contributing to open source vs custom code that contributes to BluTui’s intellectual property. 13 mins 46 secs - The advantages and disadvantages of being a New Zealand software company. 18 mins 51 secs - Domestic clients versus international clients. 20 mins 49 secs - The importance of the tui name in BluTui and why BluTui wants to tell a story about where they’re from. 25 mins 29 secs - What makes it easier to develop in BluTui as an agency. You only need to employ front end developers that understand HTML and CSS not databases or infrastructures or servers. There is no platform specific skills required like Wordpress. 26 mins 20 secs - The benefit of web standards to pick up talent from polytechs and universities that lowers the bar to build complicated websites with complicated data structures. 27 mins 48 secs - The talent of software developers in New Zealand and the desire to build a SaaS empire in New Zealand.28 mins 51 secs - Charlie Coopers origin story. 29 mins 57 secs - Advice for an aspiring software developer. 31 mins 4 secs - Creative ways to compete against software startups in Silicon Valley.32 mins 21 secs - A step towards a more knowledge based economy and retaining talent through Covid. 34 mins 24 secs - The infrastructure in New Zealand and the advantage we have over the United States in Internet penetration and in speed.LINKS MENTIONEDBluTui for agencies building websites This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Ironclad Pan co-founder Kate Slavin and chef extraordinaire Felicity Morgan-Rhind who creates the recipes for IronClad Pans joins us on this episode to discuss why the classic cast iron pan is the way forward for Kiwi cooks. TIMESTAMPS2 mins 1 secs Why cast iron is durable and lasts forever unlike teflon pans.3 mins 18 secs Why Ironclad Pan’s come unseasoned and giving customers the option to season their own pan. 6 mins 53 secs Introducing Felicity Morgan-Rhind and what you can do with an Ironclad Pan that you can’t do with teflon pans. From baking tarts and brownies… making beetroot tart tartin... and why caramelised onions and bacon are amazing for seasoning your pan.10 mins 14 secs Talking Ironclad Pan recipes after giving a pan to chef Peter Gordon. 11 mins 43 secs Kate shares the story behind starting Ironclad Pan and her goal to make peoples lives better and how she put her graphic design expertise to use.12 mins 35 secs Prototyping of making the pan in China and why it didn’t make sense to go through with production.14 mins 26 secs The hand poured and hand made process of making an Ironclad Pad and where the value lies for the business and for Kiwi cooks.18 mins 51 secs The digital recipe vault that creates the ability to share family recipes. 22 mins 20 secs Is the Ironclad Pan designed for food service or home cooks?24 mins 27 secs Why the market focus in primarily New Zealand in line with their sustainability values.27 mins 44 secs Purchasing an Ironclad Pan and favourite recipes including stuffed fennel bread and self saucing lemon pudding available on the Ironclad Pan website.33 mins 08 secs How Jo complements Kate’s skill in the business to keep on top of the numbers and social media.33 mins 30 secs Felicity’s Father’s Day recipe. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

RealAML helps NZ companies identify their clients without a doubt to be compliant with anti-money laundering requirements. In this episode, I talk with Jordan about why he wanted the recognition to be a NZ coded product with NZ based staff to be able to differentiate vendors who are simply reselling overseas products. That choice has enabled RealAML to capitalise on the higher level of trust Kiwis have in handing over their private data to a NZ software business. TIMESTAMPS1 mins 57 secs What RealAML does to confirm and verify identity beyond doubt. 3 mins 52 secs Reducing the compliance overhead by removing the need for clients to drive across town with their drivers licence and utility bill.7 mins 9 secs How it works starting with a text message to the client with a link and ending with an identity match report for the business.8 mins 48 secs The business model. Businesses absorb cost or pass it on to the client.11 mins 32 secs Getting the first customers for identity back in March 2019 before the Facematch feature launch. 14 mins 9 secs Why RealAML wanted the recognition from New Zealand businesses that they are a NZ coded business. 15 mins 41 secs Why giving developers equity has helped RealAML retain developer talent. 17 mins 47 secs Data sovereignty - What RealAML clients want to know about where their data ends up and the importance of keeping the data in New Zealand. 19 mins 30 secs A side conversation on TikTok!21 mins 22 secs The growth in identity checks during May to June due to Covid-19 and how Zoom helped businesses prioritise digital transformation throughout their business.22 mins 39 secs Ryan's experience with FaceMatch.23 mins 43 secs International partners to identify not just Kiwis but people in 13 countries including Australia, UK, China, US, Canada and Singapore.25 mins 54 secs Jordan's passion to solve new problems and create new things and how it led to identity management through his financial expertise.30 mins 13 secs What to do to start a company when you don't have a technology background. 31 mins 23 secs From rapid prototype to market validation to a side project then to the launch.LINKS MENTIONEDRealAML - Remote Identity Checks Beyond Doubt This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Dr Sandra Clair is one of New Zealand’s most highly qualified plant medicine experts, a medical anthropologist (M.A.), and the founder of New Zealand’s leading traditional plant medicine company, Artemis. In this episode we delve into the hidden properties of New Zealand's high potency thyme, the benefits of Rongoā Māori medicine and why New Zealand's lack of regulation is holding back our natural plant medicine exports. TIMESTAMPS2 mins 35 secs What is plant medicine, it’s 2,500 year old history and how it branched out and gave birth to pharmaceuticals. 3 mins 47 secs New Zealand’s biosphere and why it’s ideal for producing uniquely Kiwi plants.4 mins 55 secs Dr Sandra Clair’s origin story. 6 mins 4 secs The discovery of thyme in Central Otago and what makes it different from other herbs she had harvested in Europe.8 mins 45 secs What Dr Sandra learnt about thyme through her medical thesis, the specialised knowledge of Rongoā Māori and how 20th century colonial medicine disrupted this knowledge. 12 mins 5 secs The discussion around opening up medicine and allowing people to choose the medicine that is right for them. 13 mins 38 secs Why a pharmaceutical only model creates gaps and inequality in healthcare and the need to decolonise medicine. 14 mins 27 secs Does plant medicine really work?15 mins 21 secs Why plant medicine doesn’t have the same side effects.16 mins 47 secs Why plants have more than one action and can be effective against more than one symptom.19 mins 32 secs How the Artemis range came about to solve common family health complaints. 22 mins 35 secs New Zealand is the only country in the OECD that doesn’t have regulations around plant medicines which is holding New Zealand back against countries like Australia in exporting to China. 25 mins 4 secs The gap in regulation and the role for government in updating the Medicine Act to include natural medicines. 28 mins 41 secs Choosing plant medicine as a career and how a Swiss story of growing up in the foothills of the Swiss Alps where people died of old age not illness influenced Dr Sandra Clair.31 mins 29 secs The existing evidence based research on plant medicine. 35 mins 7 secs The 500 year old book of medicine that Dr Sandra was given by a nun she apprenticed from.LINKS MENTIONEDArtemis - Traditional Plant Medicine This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Steve Nathan - Founder and CEO of Timehub shares how he’s helping Kiwi businesses save money through better timesheet management. We discuss his second software service goes beyond simply ticking boxes for visitor logs. Lastly Steve shares why he’s riding high on the return to localism.TIMESTAMPS3 mins 16 secs Software is in Steve’s blood and why he’s taking an organic approach to growth.4 mins 28 secs Steve’s multi-channel approach to getting the TimeHub message out there. 6 min 2 secs Making sure employees are getting paid correctly through TimeHub.7 mins 8 secs Talking to people who have the problem has created a software solution for time and attendance that truly works for Kiwi companies like beehive companies!9 mins 24 secs Why companies in hospitality, engineering, farming, horticulture and manufacturing sector are using TimeHub to ensure compliance with the Employment Relations Act, Holidays Act and the Health & Safety Employment Act.11 mins 6 secs Selecting a Kiosk solution for visitor logs that save companies money.13 mins 34 secs Why Steve didn’t build a Covid app and instead went down the visitor management and safety route. 15 mins 11 secs How Instant messaging enabled kiosk solutions have increased effective communication of visitor arrival. 17 mins 27 secs The feature list of visitor management and how construction is using it to ensure different visitors are treated differently. 20 mins 6 secs Extra features and use cases that TimeHub delivers that few other platforms have considered.21 mins 16 secs How TimeHub has evolved the compliance layer to a value add solution for reputation management that starts at the office management.24 mins 30 secs What it’s like wearing multiple hats in a small business and where Steve got help with the software programming layer and the back office activities.29 mins 24 secs MyTimesheets pricing starting at $2.99 per employee per month that helps save a company $30-50pm per employee.34 mins 31 secs What changed due to Covid-19 in TimeHub’s client base.41 mins 32 secs Is NZ Made an investment or a cost? Steve’s message to Kiwi businesses and what he’s hearing from customers “I want to deal with New Zealand businesses.”LINKS MENTIONEDTimeHub Software This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Billie Jo Hohepa Rohipa is a serial New Zealand inventor whose latest product innovation is set to save councils millions by removing the load of wet wipes on New Zealand’s waste infrastructure. B-Det foam can be used on any toilet paper and has helped thousands of our youngest and oldest New Zealanders who have delicate skin. Amazing story of invention and dedication to solve a problem few had considered. TIMESTAMPS6 mins 1 secs The original idea behind BDet and the value of ‘tutu’ing in Billie Jo’s family.9 mins 10 secs Why solving health problems is so important and how B-Det helps.11 mins 12 secs How B-Det replaces wet wipes and why that is important for waste reduction. 12 mins 10 secs The use cases for B-Det foam. 14 mins 51 secs Launching across 10 Countdowns and Foodstuff’s coming soon and what the future holds.17 mins 46 secs The origin story of putting moisturiser on paper to make the wipe experience better. 22 mins 52 secs Where to find B-Det toilet paper enhancer. The wet wipe alternative in a category of its own.26 mins 16 secs Joining New Zealand Made. 28 mins 19 secs How the product saves ratepayers millions of dollars.29 mins 15 secs Going global.LINKS MENTIONEDB-Dét This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Victoria and Carl Uren are the founders of True Fleece heralding a return to merino for parents of kids that want a better alternative to plastic polar fleece for school uniforms. True Fleece is made from natural merino with not a single synthetic fibre in sight. TIMESTAMPS2 mins 23 secs The origin story of making True Fleece merino jerseys.4 mins 38 secs What the True Fleece range delivers on through function and simplicity.7 mins 36 secs The consistence quality of merino fibre that True Fleece ensures and the importance of a low 18 - 19 fibre micron count. 9 mins 27 secs How making merino jerseys for their children morphed into a merino jersey school uniform business. 14 mins 3 secs The move away from synthetics plastic polar fleece clothing to natural New Zealand Made merino outer layers for school children.16 mins 57 secs The time and effort in building a brand from unknown to findable and beyond.18 mins 42 secs The secret brand sauce that Kate brings to True Fleece. 25 mins 21 secs Looking at the customer experience. How True Fleece have adopted experiences they like. 27 mins 25 secs The renaissance of New Zealand Made during and after Covid-19.32 mins 47 secs Choosing the right international partners to sell True Fleece overseas.36 mins 33 secs Making garments that have a purpose, and Carl’s recommendation on where Ryan should start shopping https://www.truefleece.co.nz LINKS MENTIONEDTrue Fleece This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Clint Bolderston shares what it takes to get delicious dog treats and food to discerning doggo's throughout New Zealand. If you want your product on supermarket shelves, this episode is a must listen.TIMESTAMPS2 mins 12 secs What dogs want to eat and what the science says.4 mins 26 secs The inception of Wairarapa Farm meat in 1973 and New Zealand’s first cooked dog roll.6 mins 16 secs Cracking the grocery code to get ranged on supermarket shelves.8 mins 57 secs The product lifecycle and why most products have a lifecycle from uptake through to decline.11 mins 40 secs Conservation and taking the pests out of the bush for meat recovery while providing work in trapping and hunting.14 mins 44 secs Getting the products to market through demo’s, pet shows, events and getting the product into people’s hands to give to their dogs to ‘try before they buy’.19 mins 57 secs Getting into the dog roll business. How Clint got started.24 mins 11 secs Relocating a factory. 27 mins 10 secs Getting the packaging right and incorporating the ‘natural’ and ‘New Zealand Made’ attributes. 31 mins 3 secs Growing the domestic base alongside exporting to the United States. The challenges of refrigerated travel for dog roll, the focus on dried dog treat and the opportunities of private label export work. LINKS MENTIONEDSuperior Chunky This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Barry Hantz is part of a multi-generational honey empire based in South Canterbury. In this episode we talk about the changes the honey industry is going through, how the health of bees is being prioritised, what it's like to work in the honey industry AND what it takes to become a confident beekeeper.TIMESTAMPS2 mins 53 secs Running a multi-generational honey business.6 mins 12 secs How farming practices have changed the honey hive industry in South Canterbury.10 mins 12 secs The health of bees.13 mins 21 secs The Trees For Bees Project that is keeping bees happy.15 mins 7 secs Breeding queen bees.19 mins 45 secs The working week at Hantz Honey. 21 mins 19 secs Getting into Mānuka honey as Clover Honey bulk price has fallen to cost of production.25 mins 41 secs The taste difference in honey produced in the South island vs the North island.28 mins 2 secs The exporting story. 32 mins 28 secs NZ Made honey vs honey produced overseas.35 mins 22 secs Balancing peak season with low season.40 mins 39 secs What it takes to become a confident beekeeper. Hantz Honey This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Mat Macmillan is the creative force behind Maker Design Studio. Mat makes the most beautiful lighting pendants that are aesthetically pleasing and hand finished thanks to meticulous craftsmanship.TIMESTAMPS3 mins 10 secs Getting started in lighting design and the leap from employee to business owner.5 mins 31 secs The ultimate goal and the road leading up to it. 7 mins 20 secs When the first orders started arriving... and the realisation the plan was working! 8 mins 58 secs The origin story of making pendants and lamps. From humble beginnings sourcing ply from Bunnings to being able to outsource some of the manufacturing processes.18 mins 22 secs Bringing on Pip as the first staff member. 21 mins 18 secs Taking a safe and organic approach to growth and the benefits of made to order.25 mins 45 secs Artisan business owners - the strengths and weaknesses.. and the importance of mentors.30 mins 25 secs Getting the first products in a retail store that supports New Zealand Made artisan products… and the serendipity that listing created. 37 mins 22 secs Why new products may be a distraction from the design Matt has already refined.41 mins 40 secs What’s next for Maker Design Studio.LINKS MENTIONEDMaker Design Studio This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Lili Ma is the founder of Finelogy, a company that is exporting manuka lollipops and lozenges internationally. In this episode Lili shares her exporting insights including the importance of packaging, why barcodes matter and what overseas buyers care about.Lili is now helping other NZ Made producers get their product to market through the trusted connections Lili Ma has established.TIMESTAMPS3 mins 1 secs The importance of packaging when launching into a crowded market.4 mins 15 secs The most popular lollipop flavours that Finelogy produces for domestic overseas and markets.5 mins 15 secs The origin story of two Kiwi mums creating a children’s product that is a treat and a snack.6 mins 31 secs When the business started in 2016 in New Zealand and how Finelogy has grown internationally through attending international organic and health shows. 8 mins 1 secs How to choose an overseas distributor.9 mins Why Finelogy is helping other New Zealand brands launch via their distribution networks.12 mins 35 secs Building business relationships overseas without being able to get on a plane.14 mins 46 secs The importance of NZ Made to the Finelogy product strategy in New Zealand. 17 mins 43 secs Evolving the product flavours to satiate the demand for new products from your distributors. 19 mins 40 secs The differences between getting products on the shelf in China vs Australia 20 mins 50 secs The learning that set Lili up for success later on in life.24 mins 2 secs The long term plan for Finelogy.25 mins 25 secs What to be mindful of when selling NZ Made products internationally and the importance of GS1 barcodes starting with '94'. LINKS MENTIONEDFinelogy NZ Manuka Honey Sweets This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Sharlene shares the depth of Melora’s operation from PhD scientists developing brand new essential manuka oil with a proven efficacy, ensuring that Melora gives back to the landowners through the Fairshare programme and the fascinating origin story of Melora as a family business including the ‘Melora’ name.TIMESTAMPS2 mins 36 secs The origin story of Melora Honey and what deer velvet has to do with it!5 mins 1 secs What convinced Sharlene to get in to the family business and put her leadership training to good use.5 mins 38 secs Why Whakatane and the East Cape matters to the Melora story.8 mins 20 secs The science based approach to honey and the role for their in house scientists.10 mins 15 secs New Product Development, the manuka skincare range and the new product launch of essential manuka oil unique to the market.12 mins 24 secs Manuka oil for export and educating wholesalers and distributors globally.15 mins 48 secs The FairShare Programme and how it recognises that the honey is a taonga and contributes back to the Iwi. 18 mins 17 secs Training to become a beekeeper.21 mins 13 secs The provenance of the brand name ‘Melora’ and the importance of the people and the land. 24 mins 15 secs Developing and launching products during Covid-19. 24 mins 56 secs NZ Made and its ability to put trust into manuka honey products domestically and internationally. LINKS MENTIONEDMelora Essential OilsNZ Manuka Group This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Sarah Barclay talks about how AJ Park helps Kiwi businesses protect their intellectual property from the very start. TIMESTAMPS2 mins 35 secs The two types of intellectual property. 1) Registered intellectual property like patents, trademarks and design registrations.2) Unregistered intellectual property you get automatically like copyright and trade secrets.3 mins 32 secs The reason for registering your intellectual property vs keeping it as a trade secret.5 mins 43 secs What patent pending means versus patent accepted means and the length of time it takes to get a patent (some countries are up to 10 years!)6 mins 49 secs What happens after applying your patent application and why you can start commercialising your invention straight away.7 mins 48 secs When to engage an intellectual property expert. Pro tip: EARLY…even concept stage.9 mins 5 secs What makes an idea patentable?10 mins 30 secs Why New Zealand inventor John Burling relies on AJ Park to patent his inventions.13 mins 15 secs The 10% percentage rule fallacy and why patent research is more reliable.15 mins 52 secs How to get patents via patent attorney’s around the world. 18 mins 3 secs Can artificial intelligence create patents and if so, who owns it?21 mins 45 secs Why you need a science or engineering background to become a Patent Attorney.25 mins 8 secs Patent infringement. The process.26 mins 50 secs The use it or lose it rule with patents. 27 mins 22 secs Why you probably have more intellectual property in your business than you realise.SITES MENTIONEDAJ Park Sarah Barclay This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Ethan Todd has solved the problem of hunting with a fixed bipod always on your rifle. Ethan’s carbon fibre bipod is detachable thanks to an adaption he has patented making it compatible with your existing rifle. TIMESTAMPS3 mins 32 secs When a detachable bipod is needed when hunting and why adjustability in length, side to side for uneven ground and pan to follow targets is important. 5 mins 1 secs How Ethan achieved maximum rifle compatibility for his carbon fibre bipod with a mounting bracket.8 mins 46 secs The challenges of working with carbon fibre, getting parts made and the benefits of 3d printing for design.11 mins 53 secs The NZ market size of 220,000 people with firearms licences.14 mins 7 secs The forward weight problem of bipods that aren’t detachable. 15 mins 1 secs How Ethan relied on his engineering background to bring his invention to life.16 mins 54 secs Ethan’s advice for inventors and engineers wanting to bring their idea in to the world.20 mins 22 secs Going from importing to New Zealand made and why Ethan wanted to switch to local manufacturing. 23 mins 52 secs What’s required to apply for a patent including parts numbering, describing your invention and then approaching your patent attorney. 26 mins 8 secs The day job at E type Engineering and how their support has made Backlanz possible.27 mins 1 secs Where Ethan enjoys to hunt. 29 mins 16 secs Getting started if you’re new to hunting. 32 mins 49 secs What makes hunting in New Zealand unique. LINKS MENTIONEDBacklanz This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Rigorously tested dog equipment that lasts is what you get with the Real Dog Company. That’s because founder Rose Voice has fine tuned all the equipment details on her on sled dogs, some of the strongest and toughest dogs you’ll encounter anywhere!In this episode, Rose Voice shares her business journey with the Kiwi Original audience. TIMESTAMPS4 mins 36 secs About the Real Dog Company.6 mins 3 secs The first products that Real Dog got started with. 8 mins 24 secs How dogs use dog backpacks.9 mins 54 secs How local scarcity of locally made dog products created the opportunity for Real Dog.11 mins 1 secs Getting products to market and how its evolved since Real Dog got started.12 mins 55 secs Facebook ad targeting that converts into sales for dog owners.13 mins 57 secs The consumer shift to NZ Made since Covid-19.16 mins 2 secs What Nigel (Rose’s husband) brings to the business.17 mins 47 secs The durability of Real Dog products and what components they rely on.19 mins 2 secs What farming customers say about Real Dog. 21 mins 31 secs Balancing work with lifestyle. 25 mins 1 secs Domestic tourism - go on the Husky Dog experience and get close contact with the dogs.27 mins 6 secs Growing rural communities through eCommerce businesses.LINKS MENTIONEDThe Real Dog Company This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

NEW SEASON 3A Kiwi Original starts with a special music feature with New Zealand artist Hoody Time. We've licensed tracks from Dropout Recording Collective for the Making It New Zealand series and encourage businesses to add and licence local Kiwi music to grow the base of artists making a living from music in New Zealand.In this episode, Hoody Time shares his framework for what's working... the Hoody Time origin story and what's next for the music scene post Covid-19 (HINT: it involves all of us going to see a brand new artist we've never heard before!)TIMESTAMPS3 mins 9 secs The business of music in New Zealand. 7 mins 31 secs Licensing music from artists.9 mins 47 secs 2019 into 2020… and taking advantage of it.15 mins 01 secs New releases coming up.17 mins 18 secs What’s involved in becoming a musician.26 mins 5 secs The moment when the track drops… and how to build momentum.30 mins 42 secs The New Zealand artists that have got production and distribution nailed including MELODOWNZ, Poetik, Ill Baz, Raiza Biza and Bailey Wiley.33 mins 25 secs The Hoody Time origin story.40 mins 58 secs Why all Kiwis should go to a show when we hit Level 1.OPENING MUSICHoody Time - Marshmellow - HoMe (Hoody Time Vocal Edit)Hoody Time - ParisCLOSING MUSICHoody Time - ParisLINKS MENTIONEDWEBSITESPOTIFY INSTAGRAM This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

I speak with Carl Blackman at Camco Industries about the origin story of the company, who their primary customers are, the importance of the shovel ready infrastructure projects, what businesses are getting when they buy fleet management solutions, the importance of vehicle safety and productivity in everything that Camco does… and a whole lot more.TIMESTAMPS3 mins 26 secs Supporting the local economy. 5 mins 52 secs The one stop shop for vehicle fit-out and why vehicle weight is important.12 mins 56 secs What customers say about Camco.16 mins 5 secs The return on investment on more productively organised ute.17 mins 46 secs Why councils choose Camco for their fleet.20 mins 38 secs The most unusual ute fit-out. Photo booths!22 mins 15 secs The Camco origin story.24 mins 42 secs The complementary strengths of father and son.26 mins 23 secs How Camco is keeping it real with their customers.29 mins 56 secs Why the infrastructure investment is so important to Camco.34 mins 7 secs The importance of NZ Made.LINKS MENTIONEDCamco Industries Limited This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Matt Cooke and Daniel Joblin join me from Starex Manufacturing… a company who are experts in children’s furniture. Take a listen to hear why. TIMESTAMPS5 mins 1 secs The origin story of Starex.7 mins 11 secs What Starex manufacturers.12 mins 04 secs Why early childhood centres buy from Starex.14 mins 38 secs Daniel on why furniture design matters for young kids 2 to 5 years old. 17 mins 55 secs Lean engineering on the classic chair and how it improves the aesthetics.20 mins 4 secs Why furniture also matters to attract parents and children to your environment. 23 mins 46 secs Genius are created from the experiences in life so why don’t we give them great furniture and design from a young age.28 mins 57 secs Early Childhood Centres new cleaning regime and why Starex stands up to the enhanced cleaning practices. 30 mins 23 secs The move to sustainability a few years ago.35 mins 36 secs The contribution Melissa Cookes makes to Starex.38 mins 29 secs How customers purchase from Starex via online and the business development team entirely finished space design solutions. LINKS MENTIONEDStarex Manufacturing This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

The core business of Mechanical Support Systems is to supply and install reticulations systems that are the support for the cable systems that run through commercial buildings. We talk about the modular future for these cabling systems as well as the more pragmatic matter of how the construction sector is managing productivity during Covid-19. TIMESTAMPS3 mins 3 secs Corporate sponsorship with the Auckland Warriors and Covid-19.4 mins 51 secs Adapting business development techniques from office calls to Zoom calls during Level 2.5 mins 56 secs The Mechanical Support Systems value proposition from design, engineer, supply and install of cable reticulations systems with a focus on seismic strengthening.9 mins 28 secs Cabling design via electrical consultants and how containment is achieved between data and power to reduce interference.10 mis 15 secs The update of Building Information Management (BIM) software to produce 3D models before construction to eliminate on site clashes.11 mins 46 secs I plug my brothers business Rapid Tender 14 mins 20 secs How Europe informations the New Zealand landscape on trends such as modularisation. 21 mins 15 secs Who Mechanical Support s Systems works for as sub contractor to the main contractor for the electrical.25 mins 5 secs The lag between tender and construction and what that means for Covid cancelled and deferred jobs.30 mins 45 secs Making the right team.33 mins 23 secs Strategic advantages that MSS have optimised for including continuity of supply as a strategic advantage of NZ Made cabling reticulation services.LINKS MENTIONEDMechanical Support Systems This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Ollie is two years ahead on domestic tourism that gets Kiwis discovering parts of New Zealand they’ve heard about but perhaps don’t know how to find. While all Kiwis know their own backyard near their own town, Bushman Tours can introduce you to the secret parts of the parts of New Zealand you might not know as well.TIMESTAMPS3 mins 16 secs Creating domestic tourism solutions Kiwis actually want.5 mins 32 secs Visiting corners of New Zealands Kiwis have heard about but don’t know how to get to.9 mins 8 secs Doing the numbers on domestic tourism and why Ollie is bullish on their adventures.9 mins 56 secs The pig hunt experience. 18 mins 7 secs Getting Kiwis involved with the experience through adventures that contribute to sustainability and adds the environment.23 mins 25 secs The experience for 50+ adventurers who might usually go overseas for the winter.28 mins 44 secs Ollies’ passion which came from watching The Crocodile at his grandparents.34 mins 06 secs What success looks like for New Zealand tourism through the bushman’s knowledge.37 mins 28 secs Starting a career at Bushman Tours (and yes they’re hiring)40 mins 08 secs Ollie’s message for New Zealand tourism in 2020.LINKS MENTIONEDBushman Tours This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

This week Ryan talks to blogger, YouTuber and creative Nicola Knobel. Nicola founded My Inner Creative to combine her love of planning with her love of creativity. From budgeting to birthday cards, planners to parties, Nicola shares her creative energy with the world through a variety of platforms.TIMESTAMPS3 mins 48 secs Making Rainbows through lockdowns with ‘Vanda-lettering’4 mins 42 secs Why Ryan sends photos of rainbows.8 mins 30 secs Balancing parenthood, workload and the Inner Creative side-hustle.21 mins 35 secs Why Nicola thinks of success in terms of impact not money.25 mins 43 secs We talk Instagram tactics.33 mins 50 secs What do to when Instagram gets unmanageable and the importance of scheduling.LINKS MENTIONED:My Inner Creative This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

James Burns reckons he sells the most boring building product in the world...downpipes. But, without them done right, the aesthetic of the building can fall apart.Ryan has a chat to James about what makes Freeflow Pipes different. They provide downpipes in any colour and in a variety of materials to suit the design of the building.TIMESTAMPS2 mins 48 secs The need3 mins 43 intro The invention8 mins 15 secs What designers and architects want from their downpipes12 mins 47 secs Why communication and product education is the constant job14 mins 12 secs How the company overcame people challenges 25 mins 40 secs The feelings and emotions James felt during lockdown29 mins 36 secs Keeping the money flowing between suppliers and customers37 mins 32 secs Why James is optimistic about the future of construction42 mins 17 secs Making our country and planet last longer LINKS MENTIONED Freeflow Pipes This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Greg is a jeweller that specialises in bespoke jewellery that reflects the needs and desires of his customers. He’s been around for long enough to have built up a loyal client base through his iconic approach to jewellery design that is wearable works of art that pay homage to New Zealand.TIMESTAMPS 2 mins 53 secs His start in jewellery and how a jewellery apprenticeship set him on the right path.5 mins 46 secs How Greg broke the standard rules of jewellery retailing.7 mins 10 secs What the customer relationship is like in jewellery.9 mins 35 secs The importance of listening. 11 mins 49 secs The conversation around diamonds and the opportunity with gems.16 mins 24 secs Surviving lockdown, finding an engagement ring and dispelling the myths.19 mins 01 secs Greg Holland’s style and the importance of colour in his designs.28 mins 58 secs Why mass produced jewellery costs more in the long run. LINKS MENTIONEDGreg Holland Jewellery This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

When you're dangling from the ceiling or about to jump off a bridge, you can't afford for your equipment to fail. Aspiring Safety manufactures high quality safety equipment in Christchurch. Ryan chats to Shane Rhodes, the owner of Aspiring Safety, about the industrial and recreational sides of their business. Also discussed is..... .....Going above and beyond safety standards .....Having a positive attitude despite Covid-19 .....The materials used to make harnesses .....How New Zealand Made harnesses withstand the sun better A KIWI ORIGINAL Watch uniquely Kiwi stories from people contributing to New Zealand's future. LINKS MENTIONED IN THIS EPISODE https://www.aspiring.co.nz/​ SUBSCRIBE TO SERIES: https://nzma.de/youtube​ GET FEATURED ON A KIWI ORIGINAL Email - [email protected] This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Kiwitax is a New Zealand accounting firm that puts their clients first and while many accounting firms may say this, there is a profound difference in how Kiwitax operates that has supported their organic growth over the last 20 years.In this episode we explore the difference between Kiwitax and traditional accountants, what businesses are struggling with through Covid-19 and how their consulting team is helping and why Kiwitax will always keep their operations in New Zealand.Timestamps2 mins 11 secs What Kiwitax does6 mins 01 secs Kiwitax vs traditional accountants.8 mins 11 secs Clients demand for cash flow forecasting for banking loans.14 mins 38 secs The impact of Covid-19 on business.19 mins 36 secs Why Emma enjoys Kiwitax accounting.25 mins 22 secs Why Kiwitax never added offshore staff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Listen to this ten minute episode to get a flavour of who I've been speaking with over the last two months and how the conversation evolved through Covid-19.Ryan JenningsExecutive Director [email protected] New Zealand Made This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

In this episode I speak with Jennifer Del Bel from Downlights. A luxury fragranced, soy candle company. Jennifer shares the change they seek to make in helping New Zealand businesses make more considered hiring decisions by shining the light on a different way of making a difference at work.We also go deep into the science of scent and how to start a business when all the national media channels are scrambling to tell your storyTIMESTAMPS2 mins 03 seconds The origin story of Downlights when Tony got Emma started making candles.3 mins 13 seconds Creating a legacy for Tony’s three daughters.5 mins 1 seconds Being the centre of a media firestorm, while trying to build your business.9 mins 16 seconds The bigger change that Downlights is seeking to make in New Zealand.12 mins 08 seconds Hiring for opportunity and for balance to build a better culture. 14 mins 52 seconds What it’s like to work in a loving and fun environment like Downlights.18 mins 06 seconds How to use scent to create a brand memory and what Kiwi businesses can learn from Harrod’s retail experience.25 mins 22 seconds How to start with candles in your home.27 mins 07 seconds The uniqueness of the purple orchid fragrance. 29 mins 45 seconds Why NZ Made can’t give Downlights an NZ Made licence, even though much of the making process occurs in New Zealand.34 mins 52 seconds Where Downlights are available. LINKS MENTIONEDPurple Orchid fragrance candlehttps://www.downlightsnz.com/collections/purple-orchid This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com

Florence Health is a much overdue health solution for patients in doctors waiting rooms and New Zealand hospitals. The solution is already delivering lower wait times at the doctors, social distancing compliant waiting rooms and enhanced clinical experiences because patients are more empowered through the choices available to them.Listen to Michael Greenstein share the opportunity for better health outcomes in New Zealand and the tech export opportunity that could contribute significantly to New Zealand's future.TIMESTAMPS2 mins 43 seconds How Florence Health solves increased demand on healthcare.4 mins 37 seconds Helping DHB’s doing more with less.7 mins 50 seconds The benefits for clinicians in bettering the patient journey.10 mins 49 seconds The waiting room experience, perceived and real stress.14 mins 55 seconds Exporting Florence Health integrated solutions to overseas countries. 16 mins 22 seconds Running a health business from Hawke’s Bay. 20 mins 11 seconds Complexities unique to healthcare like data protection and privacy. 22 mins 32 seconds Covid-19, telemedicine and the changes coming up for patients and doctors.24 mins 28 seconds Why governments should back kiosks at the reception of all New Zealand doctors.27 mins 22 seconds The origin story of Florence Health as a spinoff from Luke Irving’s tech business Fingermark Global. LINKS MENTIONED: Florence Digital https://www.florence.digital This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.akiwioriginal.com