
7 Figure Leaders
73 episodes — Page 1 of 2

From Startup to £9M Construction Business in 3 Years (ft. Tom O’Toole)
In this episode, Tom Griffiths speaks with Tom O’Toole, founder of Bloom Construction, about building a modern refurbishment and retrofit company and navigating the financial and operational challenges of scaling a construction business.Tom begins by explaining Bloom Construction’s focus on refurbishment and retrofit projects, primarily in the commercial sector but increasingly across education, residential, and historic buildings. The company typically operates on projects valued between £50,000 and £10 million, specialising in complex buildings where early-stage planning and technical understanding are critical. Tom highlights how their expertise lies in analysing existing buildings early in the design stage and helping clients identify what improvements or upgrades are realistically achievable.The conversation then explores Tom’s career journey and the founding of Bloom Construction. After working his way up through site operations into management roles, Tom gained valuable insight into the commercial side of construction, particularly around cash flow, planning, and team management. Recognising a gap in the market for professionally delivered mid-sized refurbishment projects, Tom and his commercial partner launched Bloom Construction to serve projects that were often too small for major contractors but too complex for smaller firms lacking the necessary expertise.A key theme throughout the discussion is the challenge of scaling a construction business, particularly in the early years. Bloom Construction grew rapidly—from £1.3 million in its first year to nearly £9 million in revenue within three years. Tom explains that securing a consistent pipeline of projects, managing risk, and maintaining strong cash flow forecasting were crucial to sustaining that growth.The episode also explores the financial realities of construction, including the impact of compliance costs, staffing expertise, and the unpredictable nature of project-based revenue. Tom shares how Bloom manages risk through careful project selection and forward planning.Looking ahead, the company aims to strengthen long-term client partnerships and leverage technology to remain efficient and competitive while continuing to grow sustainably.Contact Tom here: https://www.linkedin.com/in/tom-o-toole-70b2301a

Inside the UK Scaffolding Industry and Housing Slowdown (ft. Joe Hopson)
In this episode, Tom Griffiths speaks with Joe Hopson, Managing Director of UPR Scaffolding, about the evolution of a family-run construction business, the challenges currently facing the UK housebuilding sector, and the leadership lessons learned from taking over and growing a company.Joe begins by sharing the origins of UPR Scaffolding, which was founded by his father nearly 20 years ago. Although Joe initially pursued a different route in construction, working for a main contractor after leaving school, he joined the family business in 2013 with the aim of helping modernise its operations. Over the past decade, Joe has progressed through several roles—from quantity surveyor to commercial manager, then director, and eventually Managing Director—before completing a management buyout and taking full ownership of the business.A major focus of the conversation is how the business has evolved both culturally and operationally. Joe explains how he introduced a more professional and modern working environment, replacing the traditional image often associated with scaffolding companies. Improvements included better office facilities, clearer professional standards, and a stronger emphasis on teamwork and professionalism.The episode also explores UPR Scaffolding’s growth strategy. Since Joe joined the business, turnover has more than doubled from approximately £4–4.5 million to over £10 million. Joe attributes this growth not to aggressive expansion, but to building strong relationships with the right clients—particularly residential housebuilders—and growing alongside them as their projects expanded into new regions.Tom and Joe also discuss several industry-wide challenges, including a slow housing market, an ageing workforce, and the difficulty of attracting younger workers into physically demanding trades such as scaffolding. Joe outlines some of the initiatives his company is exploring to address this issue, including outreach to schools, training organisations, and alternative recruitment pathways.Finally, Joe reflects on his role as Managing Director and the importance of balancing operational oversight with long-term strategy. Looking ahead, his focus is on maintaining stability during uncertain market conditions while continuing to build strong client partnerships that support sustainable long-term growth.Contact Joe here: https://www.linkedin.com/in/joe-hopson-bsc-hons-49a1b9123

From 1% Profit to 10%+ Margins in a Service Business (ft. Laszlo Daragics)
In this episode, Tom Griffiths speaks with Laszlo Daragics, founder of Bonus Eventus, about building and scaling a facilities maintenance business while maintaining strong customer relationships and operational efficiency. Bonus Eventus provides heating, ventilation, air conditioning (HVAC), gas, and building maintenance services to commercial and residential property portfolios, primarily working with property and facilities management companies across the UK.Laszlo begins by sharing the origins of the company and the meaning behind the name Bonus Eventus, which reflects the business’s core philosophy of delivering a good outcome for every customer. Drawing on nearly two decades of experience in the mechanical and electrical services sector, he explains how the business evolved from small residential plumbing jobs into a national maintenance provider responsible for numerous commercial properties and apartment blocks. Much of the company’s early growth came through referrals from property managers who valued reliability and consistent service.A key theme throughout the conversation is scaling a service-based business while protecting profitability. Laszlo reflects on earlier stages of the company when revenue grew quickly but margins remained extremely low. This experience led him to focus on improving operational control, particularly by introducing a custom-built field service management system. The software enables the business to track job performance, monitor contractor productivity, and measure profitability on a job-by-job basis, providing clear financial visibility and supporting better decision-making.The discussion also explores Laszlo’s approach to team structure and growth. Rather than relying heavily on traditional payroll structures, he prefers partnership-style relationships with contractors, allowing flexibility while maintaining long-term collaboration. He emphasises the importance of understanding both employees and clients on a personal level, arguing that strong relationships are central to sustaining quality service.Looking ahead, Laszlo outlines his ambitions to grow the business steadily to around £10–15 million in revenue while maintaining the company’s personal approach. He also discusses the increasing role of AI and automation in improving productivity, while stressing the importance of balancing technological efficiency with human interaction and customer care.Contact Laszlo here: https://www.linkedin.com/in/laszlo-daragics-md-462316117

Closing the UK Engineering Skills Gap (ft. John Saysell)
In this episode, Tom Griffiths speaks with John Saysell, Managing Director at MCP Consulting, a long-established asset management and maintenance consultancy that has been operating for nearly 50 years. The discussion explores MCP’s role in addressing the growing skills shortage within the UK’s engineering, manufacturing, and maintenance sectors, as well as John’s personal journey into technical training and leadership within the business.John explains how MCP supports organisations by delivering practical training programs designed to upskill existing employees in mechanical, electrical, and instrumentation disciplines. Rather than focusing solely on new apprentices entering the workforce, the company often works with experienced operators and technicians, helping them develop additional skills so they can maintain equipment as well as operate it. This approach allows companies to increase productivity and efficiency while reducing reliance on scarce specialist engineers.A key theme throughout the conversation is the widening engineering skills gap in the UK. John highlights that tens of thousands of maintenance technicians are expected to retire over the coming years, while demand for technical skills continues to rise—particularly in sectors such as manufacturing, infrastructure, and electric vehicles. MCP aims to help bridge this gap through accredited training courses, practical learning environments, and tailored programs designed around the real equipment and challenges faced by industrial organisations.The episode also explores how the business operates commercially. MCP runs dedicated training centres, including a recently expanded facility in Reading, while also delivering customised training directly at client sites for larger cohorts. Clients range from global brands such as Coca-Cola and Jaguar Land Rover to major infrastructure organisations like Heathrow Airport and Thames Water.Finally, John shares insights into the long-term growth of the business and its future plans. With demand for engineering skills continuing to increase, MCP is investing in new training equipment, expanding course offerings, and considering the launch of additional training centres to support industries across the UK.Overall, the conversation provides valuable insight into the importance of technical training, workforce development, and the critical role skilled engineers play in supporting economic productivity.Contact John here: https://www.linkedin.com/in/john-saysell-a7aa9813

Building a Global ESG Software Platform (ft. Richard Ford)
In this episode, Tom Griffiths speaks with Richard Ford, founder of Vision Zero Connect, a technology company developing software platforms designed to help organisations improve sustainability performance and reduce energy costs across their building portfolios.Richard explains how his background in consultancy led him to recognise inefficiencies in the traditional approach to sustainability and energy management. After more than two decades working in the industry, he realised that businesses were often paying significant consulting fees for processes that could potentially be automated and delivered more efficiently through technology. This insight led him to establish Vision Zero Connect in 2017, with the aim of creating software solutions that simplify sustainability reporting and building optimisation.The conversation explores the company’s two core platforms. The first focuses on ESG reporting, helping organisations track and report their Scope 1, 2, and 3 emissions while complying with different regulatory standards across global markets. The second platform is designed to optimise building performance by analysing operational data, identifying energy efficiency opportunities, and helping asset owners make informed investment decisions that reduce costs while maintaining long-term asset value.Richard also discusses the realities of building a software company without a technical background. He reflects on the steep learning curve of becoming a founder, navigating product development, and building a global business with offices in the UK, Europe, Asia, and Australia. A key challenge has been balancing ongoing investment in product development with the need to expand into new markets and generate revenue.The episode also highlights the financial side of scaling a technology business. Richard shares insights into raising capital from investors, the importance of annual recurring revenue (ARR) and client retention for attracting funding, and the role of strong financial leadership in managing cash flow and growth.Overall, the discussion offers a practical look at entrepreneurship in the technology and sustainability sectors, illustrating both the challenges and opportunities involved in building a global software platform designed to support the transition to more sustainable and efficient buildings.Contact Richard here: https://www.linkedin.com/in/rich-ford-57892416

From Business Liquidation to a 40-Person Company (ft. Bradley Staines)
In this episode, Tom Griffiths speaks with Bradley Staines, founder of Aquamark, a commercial window cleaning and rope-access company that has grown from a small team of four employees into a nationwide operation with more than 40 staff.Bradley shares the story of how he transitioned from working as a DJ into building a successful service-based business. His entrepreneurial journey was far from smooth in the early years, including the experience of running multiple companies under one umbrella and eventually facing liquidation after a significant tax liability with HMRC. This challenging period proved to be a turning point, leading Bradley to restart his business with a more structured approach, including professional accounting support and clearer financial oversight.A major theme of the conversation is the importance of strategy and planning when scaling a business. Bradley explains that for several years Aquamark grew through word-of-mouth referrals without any formal marketing activity. However, in 2019 he made the decision to bring in a marketing director who helped rebuild the company’s strategy from the ground up. By clearly defining the target audience, understanding customer pain points, and creating consistent marketing campaigns, the business was able to accelerate its growth significantly.Another key topic discussed is financial discipline and cash flow management. Bradley candidly reflects on the risks of growing too quickly and how poor financial oversight can threaten even a profitable business. After hiring an experienced operations manager with a strong focus on financial controls, Aquamark introduced rigorous financial tracking, weekly finance meetings, and structured budgeting. These systems ultimately helped the company secure external funding through invoice factoring during a period of rapid growth and prevented a serious cash flow crisis.Bradley also discusses the lessons he has learned about leadership, recruitment, and building the right team. He emphasizes the value of experienced mentors, structured systems, and surrounding yourself with people who can balance entrepreneurial vision with operational discipline.The episode provides an honest and practical look at the realities of scaling a service-based business, highlighting the importance of strategy, financial control, and learning from early setbacks.Contact Bradley here: https://www.linkedin.com/in/bradstaines

The Number You Need to Sell Your Business and Retire (ft. Dominic Baldwin)
In this episode, Tom Griffiths speaks with Dominic Baldwin, founder of Zentum, a financial advisory firm that takes a unique approach to helping business owners prepare for life after selling their business.Dominic explains how Zentum focuses primarily on business owners who are transitioning into the next chapter of their lives—whether through retirement, selling their company, or pursuing new personal ambitions. Unlike many traditional financial advisers who charge a percentage of assets under management, Zentum operates on a fixed-fee model based on time and complexity. This structure removes potential conflicts of interest and allows the firm to focus entirely on guiding clients toward decisions that genuinely support their long-term wellbeing.A key theme discussed throughout the conversation is the idea that financial wellbeing is not simply about the amount of money someone receives when they sell their business. Dominic highlights that many entrepreneurs expect to feel immediate happiness and fulfilment after a sale, but the reality can often be very different. Without the structure, purpose, and routine that business ownership provides, some individuals experience a decline in satisfaction despite having significant financial resources.To address this challenge, Zentum works with clients well before a sale—often 12 to 24 months in advance—to help them define what their next chapter of life should look like. This process includes identifying the most important priorities in their lives, clarifying personal and family values, and ensuring that future financial decisions align with those principles.From these conversations, Dominic and his team help clients calculate their “number”—the amount of wealth required to support their desired lifestyle and future goals. Rather than relying on assumptions or comparisons with peers, this figure is built through detailed financial modelling that considers spending goals, lifestyle plans, risk tolerance, and long-term contingencies.The episode offers valuable insight into the emotional and strategic aspects of exiting a business, highlighting the importance of planning not just for financial success, but for a meaningful and fulfilling life beyond entrepreneurship.Contact Dominic here: https://www.linkedin.com/in/dominic-baldwin

Growing a Family Construction Business to £75M Revenue (ft. Mitesh Vekaria)
In this episode, Tom Griffiths speaks with Mitesh Vekaria, Managing Director of Vascroft Contractors, a family-owned construction business specialising in hotels, luxury residential developments, and complex high-end building projects.Mitesh shares the story of the company’s origins, founded in 1977 by his father and uncle as a small carpentry and labour operation. Over the decades, the business evolved into a full-service contractor with extensive in-house capabilities, including joinery, mechanical teams, steel fabrication, and specialist craftsmen. This structure allows Vascroft to deliver projects from concept to completion while maintaining a high level of control over quality and execution.The conversation explores Mitesh’s journey into the business after leaving a career in property and real estate in the City. Shortly after he joined the leadership team, the company faced a sudden transition when his uncle—then Managing Director—passed away unexpectedly. Mitesh reflects on the lessons learned around succession planning, operational transparency, and leadership resilience during that period.A key topic discussed is the strategic restructuring of the company. After buying out non-operational family shareholders, the business streamlined its ownership and governance structure, creating stronger incentives for the active leadership team. Mitesh explains how this shift enabled the company to introduce long-term incentive plans and build a more engaged senior management structure.Another major strategic decision was the move to withdraw from international operations and focus entirely on the UK market. By simplifying the business and concentrating on its strongest geography, Vascroft was able to grow steadily from approximately £13 million in turnover in the early 2000s to around £75 million today.Throughout the episode, Mitesh emphasises the importance of maintaining a family-business ethos, prioritising long-term client relationships, investing in skilled employees, and delivering exceptional service. He also highlights the company’s commitment to charitable work through the Vascro Foundation and raises concerns about the construction industry’s growing shortage of skilled apprentices and tradespeople.Contact Mitesh here: https://www.linkedin.com/in/mitesh-vekaria-real-estate-property-construction

Scaling Founder-Led Brands from £2M to £20M+ (ft. Elizabeth Williams)
In this episode, Tom Griffiths is joined by Elizabeth Williams, a highly experienced scale-up specialist with decades of leadership experience across cosmetics, beauty, supplements, and luxury brands. Elizabeth shares her journey from working with global names such as Estée Lauder, Revlon, and Shiseido to advising founder-led businesses on how to scale from low single-digit millions to £20m+ and beyond.The conversation explores what early-stage founder businesses often look like at the £2–5m revenue mark — typically driven by strong product ideas and social traction, but lacking the leadership structure, financial planning, and investment mindset required for sustainable growth. Elizabeth explains that many founders underestimate the level of investment needed to scale, particularly in marketing, senior talent, and operational discipline.Using real-world examples from her career, including the rapid scale-up of a supplements brand from under £1m to £10m in just two and a half years, Elizabeth highlights the importance of identifying a clear USP, changing market narratives, and being willing to spend money to unlock growth. She challenges the common belief that businesses can scale purely through word of mouth or organic traction, stressing that intentional marketing investment is essential.A major theme of the episode is people — hiring experienced leaders, building the right senior team, and balancing creative marketing ambition with strong financial control. Elizabeth emphasises the value of robust financial forecasting and collaboration between CFOs, marketers, and founders to support confident decision-making.Finally, the discussion touches on legacy, purpose, and responsibility within the luxury and cosmetics industries, particularly the role these sectors can play in supporting women and underrepresented groups. Elizabeth shares her belief that truly great brands are built not just for exit, but with long-term impact in mind.Contact Elizabeth here: https://uk.linkedin.com/in/elisabeth-williams-452b7053

AI-Driven Advertising Built from Real Customer Conversations (ft. Michalis Michael)
In this episode, Tom Griffiths is joined by Michalis Michael, Founder of Listening 247, to explore how artificial intelligence is reshaping digital advertising and market research for small and medium-sized businesses.Michalis explains how Listening 247 differs from traditional ad creation tools. Rather than relying on human prompts or generic AI inputs, the platform uses real customer conversations from social media to generate advertising ideas. By analysing millions of posts and comments across platforms such as Facebook, Instagram, and Reddit, Listening 247’s proprietary AI models identify sentiment, topics, and brand signals, which are then transformed into data-driven ad concepts grounded in what customers are actually saying.The discussion brings this approach to life through a real client example from the health and wellness sector. Michalis explains how the platform can generate hundreds of advertising ideas in a single refresh cycle, dramatically increasing creative output while combining market research and ideation into one continuous process. While the product is still in beta, early results show clear efficiency and cost benefits, with the longer-term goal of proving that customer-led ads outperform intuition-based campaigns.Michalis also shares his background, from aerospace engineering to a 20-year career in global market research, and how that experience shaped the evolution of Listening 247. The business has recently completed its seed funding round and is now preparing for a wider rollout, including an upcoming launch as a Shopify app—opening access to millions of online merchants.The conversation also touches on the realities of startup growth, including managing cash flow, operating as a remote-first global team, and navigating funding decisions. Michalis explains how the company balances legacy revenue from its social listening product with investment in its new advertising platform.The episode concludes with a look ahead to future growth plans, including further fundraising, platform expansion, and a forthcoming book on AI-powered insights—highlighting how customer-driven data may define the future of marketing and advertising.Contact Michalis here: https://uk.linkedin.com/in/michalisamichael

Beyond Compliance: Accounting That Actually Supports Business Growth (ft. Enver Kannur)
In this episode, Tom Griffiths is joined by Enver Kannur, Partner at Accounting Direct Plus (ADPL), a London-based firm of chartered certified accountants supporting owner-managed businesses across the service sector.Enver explains how ADPL goes beyond traditional compliance work to act as a strategic partner for its clients. Rather than focusing solely on accounts and tax filings, the firm positions itself as a “signpost” for business owners—connecting them with the right specialists when challenges arise, whether that involves cash flow management, funding, ESG requirements, insurance, or exit planning. This collaborative, network-led approach allows clients to access broader expertise without relying on a single adviser for everything.The conversation explores the typical challenges business owners face before working with ADPL. Enver highlights poor communication as one of the most common frustrations, with many clients struggling to reach their accountant or get timely answers as their businesses grow. He also discusses how some firms outgrow their original accountants and need a more proactive, commercially minded adviser who can support them at the next stage of growth.A key theme of the episode is cash flow. Enver and Tom discuss why many accountants don’t actively manage cash flow unless it is explicitly agreed, and how ADPL offers tiered service levels—from basic compliance to hands-on, ongoing financial support. Enver stresses that while not all clients initially want this level of involvement, early intervention is often critical to avoiding serious financial issues later on.The episode also touches on preparing businesses for sale, with Enver explaining how accountants can add significant value if owners involve them early enough. By addressing potential due diligence issues in advance, businesses can be better positioned for a smoother and more successful exit.The discussion concludes with Enver’s perspective on recent economic uncertainty, why 2025 proved challenging for many businesses, and why he remains cautiously optimistic about improved conditions heading into 2026—reinforcing the importance of communication, planning, and proactive financial management.Contact Enver here: https://uk.linkedin.com/in/enver-cavit-kannur-fcca-b182736

From Builder to Business Owner: Scaling MRO Construction (ft. Hugh Flanagan)
In this episode, Tom Griffiths is joined by Hugh Flanagan, Founder of MRO Construction, to explore the realities of growing a construction business from hands-on trade work into a scalable, commercially focused company.Hugh shares his journey through more than 26 years in the construction industry, starting as a labourer and learning the trade from the ground up. He reflects on the early influence of his brother, who mentored him for 15 years, and how losing him in 2014 forced Hugh to decide whether to work for someone else or take full ownership of the business they had built together. Choosing the latter marked the true beginning of MRO Construction.The conversation covers Hugh’s unconventional early years running the business remotely from France, relying entirely on organic referrals from long-standing client relationships. As demand increased, Hugh returned to the UK and gradually expanded from project management into maintenance and full construction delivery, building the company step by step without external funding.A central theme of the episode is the transition from being a skilled builder to becoming a business owner. Hugh speaks candidly about the challenges of running sites while trying to run a company, firefighting daily issues, and wearing too many hats. He explains how recent growth has highlighted the need for stronger commercial leadership, better systems, and a more robust back office to support projected expansion.Hugh also discusses mindset shifts inspired by The E-Myth, imposter syndrome, and the ongoing tension between technician, manager, and entrepreneur. Networking, coaching, and learning to spend more time on the business rather than in it have become key drivers of his development.The episode concludes with Hugh’s longer-term goal: building a “grown-up” company that operates smoothly without constant founder involvement—one with clear processes, trusted people, and the resilience to scale, step back, and eventually become a saleable business.Contact Hugh here: https://uk.linkedin.com/in/hugh-flanagan-2877a087

Building a Purpose-Led Car Buying Business for the Public Sector (ft. Steve Thornton)
In this episode, Tom Griffiths is joined by Steve Thornton, Founder of Forces Cars Direct and Motors Source Group, to explore how a purpose-led business can scale sustainably while delivering real value to its customers.Steve shares his journey from serving in the military during the first Gulf War to building a specialist car-buying service designed to support members of the armed forces and other public sector professionals. His motivation came from personal experience—after feeling poorly treated when buying a car himself, Steve set out to create a fairer, more transparent alternative for people serving in demanding and often underappreciated roles.The conversation explores the unique business model behind Forces Cars Direct and Motors Source Group. Steve explains how the company works with a wide network of manufacturers and partners to offer meaningful discounts to eligible groups, including the military, police, fire service, NHS staff, teachers, and diplomats. Rather than focusing on a single brand, the business gives customers choice, consistency, and equal treatment—regardless of rank or profession.Steve reflects on the challenges of growing the business organically over more than two decades, without external investment. He speaks candidly about early struggles with delegation, people management, and letting go of control. Over time, learning to trust his team and put the right leaders in place allowed the business to grow while reducing founder dependency.A key theme of the episode is leadership maturity. Steve explains how stepping out of day-to-day sales and operations enabled him to focus on vision, culture, and long-term strategy. He also shares his views on building a strong office culture, the importance of delegation, and why a business should be able to run effectively even when the founder steps away.The episode concludes with Steve’s perspective on staying curious, avoiding complacency, and continually reassessing the business to ensure it keeps moving forward—while remaining grounded in its original purpose of giving back to those who serve.Contact Steve here: https://uk.linkedin.com/in/steve-thornton-01161917

Building Sustainable Buildings Through Operational Engineering (ft. Phil Draper)
In this episode, Tom Griffiths is joined by Phil Draper, Founder of 21 Engineering, to explore the realities of building an engineering consultancy focused on operational performance, energy efficiency, and long-term sustainability.Phil shares his journey from training as an electrician in the late 1990s to working across complex industrial and commercial environments, including clean rooms, specialist gases, and large-scale estates. His experience on both the delivery and client side—most notably with British Land—gave him a deep understanding of how buildings actually operate, as well as the challenges asset owners face when balancing cost, maintenance, and sustainability goals.The conversation dives into what makes 21 Engineering different from traditional consultancies. Rather than leading with theory-heavy reports, Phil explains how his team works hands-on with clients to understand real-world building performance, align decarbonisation plans with asset life cycles, and deliver practical solutions that reduce both carbon and operating costs. Case studies include live, occupied buildings where heat pumps were installed without disruption and achieved measurable cost savings.Phil also opens up about the transition from employee to business owner, including the challenges of confidence, cash flow, hiring, and learning to manage people as the company grew. He discusses the importance of understanding personal value, pricing work correctly, and making early hires—particularly graduates—to build culture and capability sustainably.A strong theme throughout the episode is relationships. Phil emphasises long-term partnerships over short-term wins, both with clients and suppliers, and explains why trust, credibility, and leading by example have been central to 21 Engineering’s growth. This philosophy is reflected in the company’s own headquarters, which operates as a live demonstration of the technologies and principles they recommend to clients.The episode concludes with Phil’s advice to aspiring founders: focus on stability before scale, back your expertise, and build a business around genuine value creation rather than chasing quick returns.Contact Phil here: https://uk.linkedin.com/in/philip-draper-ceng-fcibse-99459411

Scaling a Nationwide Maintenance Business from the Tools to £Millions (ft. Reiss Taylor-Remblance)
In this episode, Tom Griffiths sits down with Reiss Taylor-Remblance, Founder and Managing Director of RTR Group, a nationwide repair and maintenance contracting business supporting councils, property managers, and commercial clients across the UK.Reiss shares his journey from working as an electrician to building a multi-division contracting group employing more than 50 engineers. He reflects on the early years of growing the business organically, a short-lived partnership that didn’t work out, and the lessons learned from rebuilding independently in 2017 with stronger systems, people, and processes in place.The conversation explores how RTR Group evolved its business model following COVID, when the collapse of large commercial clients resulted in significant financial losses. Reiss explains how this setback became a turning point, pushing the business toward property maintenance, compliance, and long-term contracts with councils, housing providers, care homes, and schools. Diversification, cash control, and avoiding overreliance on any single client became core principles of the business.Reiss outlines RTR Group’s turnkey service offering, covering electrical, gas, renewables, telecoms, controls, and property maintenance—all delivered in-house. He also discusses how the company has scaled while protecting margins, highlighting the importance of strong financial leadership, disciplined cash management, and clear organisational structure. Monthly divisional P&L reviews, dedicated HR and compliance functions, and empowered operational managers have allowed the business to grow without becoming founder-dependent.A key theme of the episode is mindset. Reiss speaks candidly about the challenge of stepping off the tools and transitioning from skilled operator to business owner. He shares how building the right leadership team, learning through experience, and being willing to hire ahead of growth were critical to unlocking scale.The episode concludes with a look at RTR Group’s future plans, including organic growth, selective acquisitions, expanding service lines, and building a business that can ultimately operate without the founder—while remaining well-positioned for a potential exit.Contact Reiss here: https://uk.linkedin.com/in/rtrelectrics

Investing in Automotive Tech with Real ROI (ft. Mike Allen)
In this episode, Tom Griffiths is joined by Mike Allen of Cambria Private Capital for an in-depth discussion on investing in automotive technology and building long-term value through operationally led capital.Mike begins by outlining his career journey, from institutional fund management and investment banking at UBS to becoming a trusted advisor and board member across multiple automotive and financial services businesses. This experience led him to his current role at Cambria Private Capital, an investment arm created to support innovation across Cambria’s wider automotive group, which spans luxury dealerships, mainstream brands, fleet services, repair and maintenance, and property assets.The conversation explores Cambria’s unique investment philosophy, which differs from traditional venture capital or private equity. Rather than backing ideas on instinct alone, Cambria focuses on revenue-generating businesses with proven products that solve real operational problems. Mike explains how “operational sponsorship” is central to their model—technology must be tested and validated within Cambria’s own businesses before investment is considered.Practical examples bring this approach to life, including battery certification technology for used electric vehicles and customer-facing tools such as chatbots that improve the buying journey. These case studies highlight how Cambria prioritises measurable ROI, customer confidence, and seamless system integration in a complex automotive environment.Mike also discusses the challenges founders face, particularly around system integration, stakeholder alignment, and scaling within a fast-changing industry. He shares what Cambria looks for in founding teams: adaptability, resilience, and the ability to work closely with experienced operators.The episode concludes with a look at the fund’s long-term vision—building a focused portfolio of complementary businesses, supporting founders through hands-on guidance and capital, and helping shape the future of the automotive sector through disciplined, experience-led investing.Contact Mike here: https://www.linkedin.com/in/mike-allen218/

How to Scale a Fit-Out Business from Startup to £30M (ft. Michael Potter)
In this episode, Tom Griffiths sits down with Michael Potter, Founder and Managing Director of Curve Workplaces, to explore the remarkable growth of his office fit-out, furniture, and lighting group—now in its tenth year and turning over more than £30 million across its divisions.Michael begins by sharing the origin story of Curve Workplaces, which started in 2016 when three industry professionals transformed an existing business into a new design-and-build venture. He reflects on the early days of operating from a serviced office, setting ambitious targets, and unexpectedly hitting a £2.12 million first-year turnover—despite the number being chosen on the spot. Michael walks listeners through the company’s rapid progression, from hiring its first employees to reaching nearly £10 million in year three and gaining recognition through regional awards and the Sunday Times Fast Track list.Tom and Michael then delve into the business model, explaining how Curve refurbishes and fits out office spaces for clients across all sectors. Michael emphasises their responsibility for both design and practical delivery—ensuring everything from lighting to air conditioning works seamlessly and complies with regulations.A significant portion of the conversation examines scaling challenges, particularly around cash flow management in a high-turnover, low-margin industry. Michael offers candid insights into late payments, the pressures on supply chains, managing overheads, and why transparent communication with clients is critical. He also highlights the systems, people, and financial processes that enabled sustainable growth without borrowing capital.Looking ahead, Michael discusses exciting expansion plans for Curve’s furniture and lighting businesses, both of which are securing major projects beyond the core fit-out operation. He also talks about the ongoing focus on team development, ensuring that people are supported, aligned, and positioned to thrive.This episode offers a practical, honest look at what it takes to build and scale a construction-related business from the ground up.Contact Michael here: https://www.linkedin.com/in/michael-potter-mrics-44bb3b15/

How to Future-Proof Your People and Scale Your Business (ft. Toby Henry)
In this episode, Tom Griffiths sits down with Toby Henry, CEO of Accelerator Solutions, to explore how learning and development is evolving in a fast-changing business landscape. Toby shares an overview of his work helping organisations strengthen their talent, leadership capabilities, and service culture—particularly in sectors where people are the core differentiator, such as consulting, legal services, social housing, and construction.A major theme of the conversation is how companies can build the human skills that technology can’t replace. Toby discusses the rising demand for training in communication, trust-building, commercial awareness, and relationship development—skills that remain essential even as AI reshapes workplaces. He explains how Accelerator Solutions designs highly tailored, immersive programmes, often incorporating real-world case studies, external experts, live client pitches, and ongoing coaching to ensure genuine behaviour change.The pair also examine the common challenges organisations face before seeking support, including skill gaps, cultural misalignment, lack of investment in people development, and uncertainty about how to adopt new technologies like AI. Toby describes how his team helps diagnose these issues and create practical, contextual solutions that improve performance and employee experience.The conversation then shifts to Toby’s journey acquiring Accelerator Solutions, the first year of transitioning into ownership, and his priorities in shaping the business for scale. He shares insights into building operational excellence, clarifying roles and responsibilities, implementing EOS for better metrics, and focusing on strong gross-profit discipline within a people-based business.Finally, Toby offers a look ahead at future plans for organic growth and potential acquisitions, including exploring roll-ups, bolt-ons, and platform businesses that complement learning and development.Contact Toby here: https://www.linkedin.com/in/toby-henry-79498b13

Scaling Homeserve and Supporting the Growth of SMEs (ft. Jeremy Middleton)
In this episode, Tom Griffiths is joined by Jeremy Middleton, co-founder of Homeserve and an experienced investor in small- to medium-sized enterprises. Jeremy takes listeners through his entrepreneurial journey, from his early days at Procter & Gamble to co-founding Homeserve and transforming it into a cash-generative, FTSE 100 company over 30 years.Jeremy shares how he and his business partner Richard Middleton identified opportunities in the property and plumbing sectors, including the pivot from a traditional plumbing contracting model to an insurance-based, subscription model that provided homeowners with peace of mind. He explains why understanding customer needs and designing a scalable, predictable business model was critical to long-term success, and how the right marketing and partnerships amplified growth.The conversation also explores Jeremy’s transition from operational entrepreneur to investor. He discusses his approach to backing growth-stage businesses through his family office, focusing on proven business models that are profitable and capable of scaling. He highlights the importance of providing flexible, patient capital—often through minority equity stakes—and supporting entrepreneurs with strategic guidance rather than pushing for aggressive growth driven by external pressures.Jeremy emphasises the value of strong financial systems and visibility in early-stage companies, advising on forecasting, cash management, and the role of fractional or full-time finance directors. He also shares how his team identifies investment opportunities, prioritising proactive outreach and research over responding to polished investor decks, and how they tailor support to each business depending on its needs and management capability.This episode offers practical insights for entrepreneurs, investors, and anyone interested in scaling businesses thoughtfully, highlighting the balance between capital, strategy, and patience in building sustainable success.To Contact Jeremy: https://www.linkedin.com/in/jemiddleton/

Growing a Commercial Cleaning Company (ft. Neil Fagelman)
In this episode, Tom Griffiths sits down with Neil Fagelman, Managing Director of Merco Facilities Management, to explore his journey from operations manager to business owner. Neil shares how, after years of running the business on behalf of the previous director, he acquired Merco in 2022 and stepped into the responsibility of leading a company with over 100 employees.The conversation delves into the challenges of transitioning from operations to ownership, particularly the financial pressures and the learning curve of managing payroll, profit and loss, and business strategy. Neil reflects openly on the mistakes he made along the way, including exploring side ventures like Airbnb cleaning, and how those experiences helped him refocus on the core business: commercial cleaning contracts.Neil highlights the importance of recurring contracts over one-off jobs, noting how long-term relationships with clients—particularly schools and commercial property managers—drive stability and sustainable growth. He also discusses his approach to team management, from supporting office staff to implementing systems like Zoho for onboarding and CRM, enabling scalable operations without proportionally increasing fixed costs.The episode also covers Neil’s strategy for business development. Rather than traditional networking, he has leaned into social media marketing and organic referrals to grow the brand and pipeline, reflecting on the balance between social and business networking.Looking ahead, Neil shares his growth ambitions, including expanding the team, pursuing tenders through bid writers, and increasing the number of contracts while maintaining healthy margins. His ultimate goal is to build a company that employs over 200 people, delivering value for clients while supporting his own family’s lifestyle.Listeners will gain insight into the practicalities of running a service-based business, the challenges of scaling operations, and the mindset required to grow a company responsibly and sustainably.To Contact Neil: https://www.linkedin.com/in/neil-fagleman-a27aab58/

Building a Natural Snack Empire (ft. Matt Hunt)
In this episode, Tom Griffiths sits down with Matt Hunt, founder of the Protein Ball Company, to explore the journey of building a pioneering health snack brand. Matt shares his entrepreneurial story, from his early experiences working in a fruit and nut store to launching his first business, Olafs, which became a global success. This foundation laid the groundwork for the Protein Ball Company, which he and his wife Haley started 11 years ago, aiming to bring natural, bite-sized protein snacks to the UK market.The conversation delves into the inspiration behind the company, highlighting Matt’s observation of the US protein trend at Expo West and the decision to differentiate their offering through natural ingredients. Unlike many protein bars that rely on artificial additives, the Protein Ball Company focuses on simple, wholesome components like dates, nuts, seeds, whey, and plant-based proteins, catering to increasingly health-conscious consumers.Matt also discusses the operational and financial challenges of scaling a business. From bootstrapping the early days with minimal investment to managing cash flow and expanding internationally, he provides insight into navigating growth while maintaining quality and brand integrity. The episode covers strategic approaches, including private label partnerships, export markets, and a recent rebrand to refresh the company’s visual identity and messaging.Innovation and adaptation are recurring themes. Matt shares the company’s latest venture into healthy, human-grade protein snacks for dogs, demonstrating their commitment to hedging business risks and exploring new market opportunities.Listeners gain a candid look at the realities of entrepreneurship: the highs of rapid growth, the complexities of international logistics, the importance of financial oversight, and the value of staying true to a brand’s mission. This episode is essential for anyone interested in business growth, food innovation, and the art of building a sustainable, values-driven company.To contact Matt: https://www.linkedin.com/in/matthunt001/

From Plumbing to Growth Capital (ft. Jeremy Middleton)
In this episode, Tom Griffiths is joined by Jeremy Middleton, co-founder of Homeserve and an experienced investor in small- to medium-sized enterprises. Jeremy takes listeners through his entrepreneurial journey, from his early days at Procter & Gamble to co-founding Homeserve and transforming it into a cash-generative, FTSE 100 company over 30 years.Jeremy shares how he and his business partner Richard Middleton identified opportunities in the property and plumbing sectors, including the pivot from a traditional plumbing contracting model to an insurance-based, subscription model that provided homeowners with peace of mind. He explains why understanding customer needs and designing a scalable, predictable business model was critical to long-term success, and how the right marketing and partnerships amplified growth.The conversation also explores Jeremy’s transition from operational entrepreneur to investor. He discusses his approach to backing growth-stage businesses through his family office, focusing on proven business models that are profitable and capable of scaling. He highlights the importance of providing flexible, patient capital—often through minority equity stakes—and supporting entrepreneurs with strategic guidance rather than pushing for aggressive growth driven by external pressures.Jeremy emphasises the value of strong financial systems and visibility in early-stage companies, advising on forecasting, cash management, and the role of fractional or full-time finance directors. He also shares how his team identifies investment opportunities, prioritising proactive outreach and research over responding to polished investor decks, and how they tailor support to each business depending on its needs and management capability.This episode offers practical insights for entrepreneurs, investors, and anyone interested in scaling businesses thoughtfully, highlighting the balance between capital, strategy, and patience in building sustainable success.To Contact Jeremy: https://www.linkedin.com/in/jemiddleton/

From Ops Manager to Owner: Scaling a Cleaning Business (ft. Neil Fagelman)
In this episode, Tom Griffiths sits down with Neil Fagelman, Managing Director of Merco Facilities Management, to explore his journey from operations manager to business owner. Neil shares how, after years of running the business on behalf of the previous director, he acquired Merco in 2022 and stepped into the responsibility of leading a company with over 100 employees.The conversation delves into the challenges of transitioning from operations to ownership, particularly the financial pressures and the learning curve of managing payroll, profit and loss, and business strategy. Neil reflects openly on the mistakes he made along the way, including exploring side ventures like Airbnb cleaning, and how those experiences helped him refocus on the core business: commercial cleaning contracts.Neil highlights the importance of recurring contracts over one-off jobs, noting how long-term relationships with clients—particularly schools and commercial property managers—drive stability and sustainable growth. He also discusses his approach to team management, from supporting office staff to implementing systems like Zoho for onboarding and CRM, enabling scalable operations without proportionally increasing fixed costs.The episode also covers Neil’s strategy for business development. Rather than traditional networking, he has leaned into social media marketing and organic referrals to grow the brand and pipeline, reflecting on the balance between social and business networking.Looking ahead, Neil shares his growth ambitions, including expanding the team, pursuing tenders through bid writers, and increasing the number of contracts while maintaining healthy margins. His ultimate goal is to build a company that employs over 200 people, delivering value for clients while supporting his own family’s lifestyle.Listeners will gain insight into the practicalities of running a service-based business, the challenges of scaling operations, and the mindset required to grow a company responsibly and sustainably.To Contact Neil: https://www.linkedin.com/in/neil-fagleman-a27aab58/

From Olives to Protein Balls: Building a Natural Snack Empire (ft. Matt Hunt)
In this episode, Tom Griffiths sits down with Matt Hunt, founder of the Protein Ball Company, to explore the journey of building a pioneering health snack brand. Matt shares his entrepreneurial story, from his early experiences working in a fruit and nut store to launching his first business, Olafs, which became a global success. This foundation laid the groundwork for the Protein Ball Company, which he and his wife Haley started 11 years ago, aiming to bring natural, bite-sized protein snacks to the UK market.The conversation delves into the inspiration behind the company, highlighting Matt’s observation of the US protein trend at Expo West and the decision to differentiate their offering through natural ingredients. Unlike many protein bars that rely on artificial additives, the Protein Ball Company focuses on simple, wholesome components like dates, nuts, seeds, whey, and plant-based proteins, catering to increasingly health-conscious consumers.Matt also discusses the operational and financial challenges of scaling a business. From bootstrapping the early days with minimal investment to managing cash flow and expanding internationally, he provides insight into navigating growth while maintaining quality and brand integrity. The episode covers strategic approaches, including private label partnerships, export markets, and a recent rebrand to refresh the company’s visual identity and messaging.Innovation and adaptation are recurring themes. Matt shares the company’s latest venture into healthy, human-grade protein snacks for dogs, demonstrating their commitment to hedging business risks and exploring new market opportunities.Listeners gain a candid look at the realities of entrepreneurship: the highs of rapid growth, the complexities of international logistics, the importance of financial oversight, and the value of staying true to a brand’s mission. This episode is essential for anyone interested in business growth, food innovation, and the art of building a sustainable, values-driven company.To contact Matt: https://www.linkedin.com/in/matthunt001/

From Burnout to Breakthrough (ft. Roy Castleman)
In this episode of the podcast, Tom Griffiths sits down with Roy Castleman, founder of All the Power, to explore the intersection of business growth, personal resilience, and the transformative potential of technology. Roy shares his journey from arriving in the UK on a two-year work visa in 1997 to building multiple IT companies, acquiring the very first firm he worked for, and later expanding into adventure experiences like indoor skydiving and surfing. Along the way, he discusses the challenges, failures, and lessons that shaped his entrepreneurial path.Roy delves into the critical role of the Entrepreneurial Operating System (EOS) in structuring and scaling businesses efficiently. He explains the distinction between working in the business versus working on the business and highlights how adopting a business operating system allows owners to step back, regain control, and focus on strategic growth rather than day-to-day firefighting.The conversation also explores Roy’s personal journey with mental and physical resilience, including his experience with the Wim Hof Method of cold exposure and breathwork. He shares how these practices helped him navigate extreme stress, recover from injury, and regain clarity during moments of near burnout. Roy emphasizes that maintaining personal energy—both mental and physical—is essential for achieving sustainable business success.Finally, Roy explains how he now combines health and wellness strategies with AI tools and the EOS framework to support business owners. His approach helps clients reclaim time, improve their decision-making, and scale their companies effectively while preserving personal well-being. The discussion offers a rare glimpse into the mindset, systems, and daily routines that empower business owners to thrive in both life and work.For listeners looking to optimize their energy, harness AI, and grow their businesses with structure and clarity, this episode is packed with insights and actionable strategies.To Contact Roy: https://www.linkedin.com/in/roycastleman/

Building a Legal Business from Scratch (ft. Jonathan Lea)
In this episode, Tom Griffiths sits down with Jonathan Lea, founder of the Jonathan Lea Network, a law firm specialising in advising startups, owner-managed businesses, and mature private companies. Jonathan shares his journey from training at large City law firms to establishing his own regulated firm, offering insights into the challenges and rewards of building a legal business from scratch.Jonathan explains the full scope of services his firm provides, focusing on corporate and commercial law, shareholder agreements, litigation, and dispute resolution. He explores the complexities of advising technology startups through successive investment rounds, negotiating shareholders’ agreements, managing cap tables, and ensuring compliance with tax and investment schemes. He also highlights the legal considerations for more mature businesses, such as mergers and acquisitions, property issues, and exit strategies, emphasising the importance of careful planning to protect both the business and its owners.A significant part of the discussion centres on common mistakes business owners make, particularly around co-founder relationships and shareholder agreements. Jonathan stresses the importance of clear, well-structured agreements to manage conflicts, set objective performance criteria, and provide exit mechanisms, helping prevent disputes from escalating.Listeners also gain an inside look at Jonathan’s experience transitioning from a consultant solicitor to running a fully regulated firm, including hiring and managing employees, balancing cash flow, and growing the business organically. He shares practical advice on maintaining patience, staying calm under pressure, and making considered decisions, particularly when navigating disputes, employment issues, and client relationships.The conversation concludes with insights into the firm’s growth strategy, including leveraging technology and AI, marketing, and attracting new consultant solicitors who can grow their own practice under the firm’s umbrella. Jonathan’s story offers valuable lessons for business owners and legal professionals alike, highlighting the intersection of legal expertise, entrepreneurship, and strategic growth.To Contact Jonathan: https://www.linkedin.com/in/jonathanlea/

How to Scale Your Business Without Burning Out (ft. Gerard O’Donovan)
In this episode of the podcast, Tom Griffiths is joined by Gerard O’Donovan, a multifounder with extensive experience in both the insurance and coaching industries. Gerard shares his journey from serving in the Royal Marines to building and running successful businesses, including Noble Manhattan Financial Services and his international coach training school.The conversation explores the key factors behind Gerard’s long-term business success, particularly the importance of building and empowering strong teams. He reflects on how having talented individuals with complementary skills—ranging from IT and finance to leadership and training—has been critical to scaling his ventures and navigating challenges. Gerard also highlights the pivotal role of delegation and strategic structuring, referencing the influence of Timothy Ferris’ 4-Hour Work Week in helping him implement a master distributor model. This approach allows his coaching programs to operate across 25 countries, expanding reach while maintaining quality and sustainability.Gerard discusses how his businesses adapted during crises, such as the COVID-19 pandemic, when traditional in-person training was no longer possible. The team’s agility and technical expertise enabled a seamless transition to online delivery, safeguarding both client satisfaction and financial stability. He also shares insights into his financial management strategy, emphasizing careful reinvestment of profits, a strong in-house finance team, and robust partnerships with chartered accountants.Listeners will gain practical advice on scaling businesses, structuring international operations, and fostering resilient teams. Gerard also touches on the importance of personal focus, highlighting how he and his wife divide responsibilities across their ventures to optimise performance and maintain work-life balance.Whether you’re an aspiring entrepreneur, a business leader, or someone interested in coaching, this episode offers a compelling look at leadership, strategy, and sustainable growth in multi-faceted businesses.To Contact Gerard: https://www.linkedin.com/in/gerardodonovan/

The False Exit: How to Build a Business That Runs Without You (ft. John Lamerton)
In this episode, host Tom Griffiths speaks with John Lamerton, author of The False Exit, about why many entrepreneurs focus on selling their businesses when they should instead be building ones that can run — and thrive — without them.John shares the story behind his book, beginning with a near-sale of his sports-betting business for £2 million. When the deal fell through, he and his business partner realised the company still depended heavily on them — a major red flag for any buyer. What followed was 18 months of deliberate systemisation: creating standard operating procedures, decision-making frameworks, and automated processes that allowed the business to function independently. The result? A company that no longer needed its founders for day-to-day operations — and an owner who finally had time and freedom.The conversation explores why most small businesses fail to sell, with owner dependency, poor systems, and messy finances as key reasons. John argues that the goal shouldn’t always be a full exit but rather a false exit: removing yourself from operations while keeping the business as a profitable, self-sustaining asset. Ironically, the same work that enables a false exit also makes a company far more attractive — and valuable — to potential buyers.They also discuss the emotional side of selling, including the loss of purpose many founders face, and the importance of building a business that supports freedom and longevity rather than burnout.John closes by sharing insights from his 1% Club, a coaching community that helps business owners make continuous, small improvements each week — turning firefighting into fire prevention and creating businesses built to last.To contact John: https://www.linkedin.com/in/johnlamerton/

From Idea to Impact: The Turtle Enviro Journey (ft. Damone Armstrong)
In this episode, host Tom Griffiths sits down with Damone, founder of Turtle Enviro, to explore how he’s built one of the UK’s leading manufacturers of underground drainage and water treatment products. With over three decades in the drainage industry, Damone shares the lessons, missteps, and values that have shaped his entrepreneurial journey — from starting out at his dining table in 2016 to running a £6 million business today.Damone opens up about his guiding principle: “Stick to your knitting — do what you know best.” After decades of experience and several ventures, he’s learned that the secret to long-term success lies in consistency — delivering reliable products, maintaining strong service standards, and building trusted relationships.The conversation digs into how Turtle Enviro has scaled through strategic partnerships, loyal supply chains, and UK-based manufacturing. Damone explains why he prioritises loyalty and mutual support with suppliers, likening it to a marriage: success depends on commitment, communication, and respect. He also shares how the business weathered the pandemic by focusing on supply chain resilience rather than short-term savings — a move that continues to pay off years later.Tom and Damone discuss how the company’s products, from manholes to flow control systems, solve critical yet often overlooked problems in the construction industry. They explore how Turtle Enviro supports major housebuilders, contractors, and merchants through tailored designs, strong relationships, and a data-led approach to customer service.As the episode closes, Damone reflects on leadership, financial discipline, and his vision for the future — aiming to grow Turtle Enviro to £10 million in revenue by 2027, while staying grounded in the principles that got him there: quality, consistency, and care.To Contact Damone: https://www.linkedin.com/in/damone-armstrong-2300a543/

From Start-Up to Safety Leader: The Fastline Journey (ft. Adam Fleming)
In this episode, Tom Griffiths speaks with Adam Fleming, founder and Managing Director of Fastline, a family-run business specialising in warehouse safety and infrastructure solutions. Since launching in 2016, Fastline has grown from a one-person consultancy into a ten-strong team serving major names such as Amazon, Aldi, and Lidl.Adam shares the story behind Fastline’s beginnings — how a single contract opportunity became the catalyst for launching his own company. He reflects on the challenges of building credibility in a competitive industry, from developing more efficient line-marking and impact protection systems to earning quality accreditations like ISO 9001 and SafeContractor.The conversation explores the evolution of the warehousing industry, driven by e-commerce growth and automation. Adam discusses how Fastline’s focus on safety, operational efficiency, and long-term value sets them apart — emphasising that their approach goes beyond compliance to create genuinely safer, more efficient environments.Tom and Adam also delve into resilience and adaptability, particularly during the COVID-19 pandemic when Adam and his wife stepped in to keep operations running themselves. That hands-on approach not only sustained the business but strengthened its reputation and client relationships.Later in the episode, Adam talks about Fastline’s family-driven culture, sustainable growth strategy, and partnerships with global brands like A-SAFE. He also highlights the importance of collaboration, community giving, and mentoring young entrepreneurs — sharing a touching story about inspiring a student to pursue her own business idea.This episode offers valuable insights into what it takes to grow a purpose-led business in a fast-changing industry, balancing innovation, integrity, and impact.To Contact Adam: https://www.linkedin.com/in/fastlineservices/

How to Scale a Social Media Agency Successfully (ft. Phil Treagous Evans)
In this episode, Tom Griffiths welcomes Phil Tregous Evans, CEO and co-founder of Giraffe Social, to explore the journey of building and scaling a successful social media agency. Phil shares insights from over 13 years of experience, reflecting on the challenges and lessons learned while growing Giraffe Social from a small startup to a team of 14 working with large global brands.The discussion begins with Phil’s background and the origins of Giraffe Social, highlighting the early focus on survival and the gradual shift towards strategic growth. A significant portion of the conversation revolves around the challenges of hiring and managing people, particularly as the agency expanded. Phil emphasises the importance of creating a supportive environment, providing team members with a clear vision, and empowering them to make an impact.Another key theme is the critical role of financial oversight in scaling a business. Phil explains how his partnership with CFO Kane has been vital for sustainable growth, combining creative optimism with financial discipline. The conversation delves into how Giraffe Social transitioned from traditional deliverable-based packages to retainer models, which improved profitability, reduced team stress, and enhanced client outcomes.Phil also shares insights into the agency’s approach to client work, focusing on strategy-driven social media management for established brands in sectors such as healthcare, finance, fintech, and education. He highlights common challenges faced by clients, particularly a lack of coherent social media strategy, and explains how Giraffe Social positions itself as both a strategic partner and a flexible extension of a client’s team.Finally, Phil offers advice for aspiring agency founders: seek mentorship, connect with others in the industry, and learn from those who have walked the path before. He also introduces his book, Human First Marketing, which encapsulates the agency’s philosophy of putting people at the heart of marketing strategies.To contact Phil: https://www.linkedin.com/in/phil-treagus-evans/

How to Invest in Fine Wine with Data-Driven Insights (ft. Callum Woodcock)
In this episode, Callum Woodcock, co-founder of WineFi, discusses the unique challenges and opportunities in the fine wine investment space. The conversation delves into how WineFi has revolutionized the market by combining traditional fine wine with modern data analytics, offering investors a more accessible, diversified, and tax-efficient investment option.Callum explains the basic premise behind WineFi, highlighting its ability to lower the cost of entry for wine investment and provide a transparent, data-driven approach to selecting wines with the highest potential for appreciation. WineFi allows investors to co-own fine wine through syndicates, starting with as little as £3,000, which is a fraction of what would traditionally be required for a diversified portfolio. This innovative model is designed to bring quantitative analysis to an industry that has not seen such rigorous data-driven investment strategies.The episode also covers the business model of WineFi, including the company's transparent fee structure, which is distinct from traditional wine merchants who profit from markups on wine. Instead, WineFi charges a one-off administrative fee that covers storage, insurance, and other administrative costs for up to five years.Callum shares insights into the journey of building WineFi, from its initial seed funding to scaling the business with innovative distribution partnerships. He discusses how LinkedIn and word-of-mouth have been key in attracting early investors, and how these relationships have been instrumental in the company's growth. He also explains the importance of maintaining a hybrid approach to customer engagement, combining self-service with opportunities for personalized consultations.Lastly, Callum reflects on the types of investors WineFi attracts, including high net worth individuals and professionals looking for alternative, tax-efficient investments. This episode offers an intriguing look at how wine can be redefined as an investment asset in the 21st century.To contact Callum: https://www.linkedin.com/in/callumwoodcock/

How to Scale Your Tech Business with Clarity and Rhythm (ft. Liam Corcoran)
In this episode, Tom Griffiths sits down with Liam Corcoran, a coach and investor who helps tech founders scale their businesses from $1M to $10M in annual recurring revenue without burning out. Liam shares insights drawn from over 20 years of experience building, scaling, and investing in companies across AI, Web3, SaaS, and e-commerce.The conversation explores the common challenges founders face at this growth stage. Liam highlights the founder bottleneck—where every decision depends on the CEO—and the critical importance of hiring the right people for the business’s stage. He also delves into financial management, sharing how cash flow forecasting and retention strategies can transform a company from month-to-month survival to predictable profitability.Liam introduces his proprietary framework, Clarity OS, which provides founders with structure, rhythm, and systems to run their businesses effectively. Through this framework, he helps leaders remove themselves from day-to-day operations, enabling the business to operate as a system while they focus on strategy and growth.The episode also covers scaling and exit strategies. Liam discusses how he supports founders in securing investment, growing to the next revenue milestone, and preparing for exits or acquisitions. He stresses the importance of making decisions quickly, using data to validate intuition, and continuously learning from outcomes.Listeners will gain actionable advice on structuring teams, managing cash flow, commercialising products, and scaling operations with clarity and discipline. Whether you’re a founder aiming to grow your tech business, an investor seeking operational insight, or simply interested in scaling strategies, this episode offers practical guidance grounded in real-world experience.To Contact Liam: https://www.linkedin.com/in/liamcorcorancoach/

How to Sell Your Business in the Real World (ft. Neil Ackroyd)
In this episode, Tom Griffiths is joined by Neil Ackroyd, founder of Precision Corporate Finance, to explore the realities of buying and selling businesses in the UK—particularly for owner-managed SMEs.Neil shares his background in corporate finance, having qualified at KPMG before spending over 20 years advising on company sales. Rather than focusing on specific sectors, Neil champions a generalist approach, arguing that expertise in the sale process matters more than industry knowledge—especially as AI can now perform buyer research faster and more accurately than human analysts.A major theme of the discussion is the flawed nature of the small business M&A market. Neil critiques many corporate finance brokers whose business models focus more on charging upfront fees than achieving successful outcomes, with some completing as few as 7% of deals. He explains how confidentiality, fear, and emotional complexity make business owners reluctant to discuss selling, likening it to the secrecy surrounding infidelity.The conversation also addresses the harsh truth about business valuations: unless a company is generating at least £1 million in EBITDA, it is unlikely to be sellable—despite what many brokers promise. Neil highlights the lack of viable buyers for smaller firms, noting that trade and private equity buyers generally ignore businesses under £10 million in value.To address this, Neil introduces two key initiatives: a diagnostic quiz for owner-managers ("Can I Sell My Business?") and Retire Today or Retire Tomorrow, a program offering transition or closure solutions for unsellable businesses.Packed with practical advice and sharp insights, this episode is a must-listen for any business owner thinking about succession, exit, or the future of their company in a rapidly changing landscape.To contact Neil: https://www.linkedin.com/in/neiljackroyd/

Building Through Acquisitions and Avoiding Common Pitfalls (ft. Samuel Daughtry)
In this episode, Tom Griffiths is joined by Samuel Daughtry, founder of Buy Side Advisory, a consultancy that helps business owners grow through strategic acquisitions. Drawing on years of experience in financial services and private equity, Samuel shares a comprehensive overview of how and why business owners should consider buying other companies to expand.The discussion begins with Samuel’s career journey, from working in post-acquisition roles in private equity to launching his own firm focused on helping entrepreneurs and business owners navigate the acquisition process. He explains that most of his clients are established business owners looking to grow faster or diversify their offerings by acquiring complementary businesses.Throughout the conversation, Samuel explores why acquisitions can be more effective than relying solely on organic growth. He highlights the importance of buyer readiness—having the right internal structure, available cash, and management capacity—and contrasts this with what makes a business attractive to potential buyers, such as strong financial reporting, minimal owner reliance, and scalable operations.Samuel also breaks down the acquisition process, covering everything from sourcing deals and conducting valuations to structuring offers and guiding clients through negotiations. He emphasises that deal origination is often the most time-consuming part, while valuation and deal structure require deep sector understanding and attention to detail. The episode also touches on common challenges, such as seller expectations and deferred payments, and how these can be managed with the right strategy.Packed with practical advice and real-world insights, this episode offers a valuable guide for any business owner considering acquisition as a path to growth. Samuel’s experience and honest perspective provide a clear look at what it takes to succeed in buying businesses.To Contact Samuel: https://www.linkedin.com/in/sam-daughtry-477941175/

Building a Scalable and Profitable Agency (ft. Mark Blacklee)
In this episode, Tom Griffiths is joined by Mark Blacklee, founder of Kuro – a performance-driven PPC agency with over 16 years of experience helping businesses grow through strategic digital marketing. Mark shares his journey from starting Kuro with a business partner in a university incubator, to scaling it into a specialized performance agency focused solely on paid media.The conversation delves into the challenges of running and scaling an agency, including the early mistakes Mark and his team made around pricing, hiring, and cash flow management. He reflects on how common it is for agency owners to focus on revenue growth, while ignoring profitability, capacity, and the operational structure needed to sustain long-term success. From over-servicing clients to delayed invoicing and undercharging, Mark candidly discusses lessons learned the hard way.The discussion also explores the importance of understanding your business metrics — like hourly rates, delivery capacity, and client contribution — in making informed hiring and scaling decisions. Mark emphasizes that growth doesn’t just mean more clients or revenue; it’s about building a sustainable, profitable business with the right team and systems in place.Looking ahead, Mark introduces BC24, a new venture focused on acquiring or partnering with agency owners who are looking to exit in the next 3–5 years. His aim is to create a collaborative performance marketing group that helps agency founders solve common operational bottlenecks, improve valuation, and ultimately prepare for a successful and profitable exit.If you’re an agency owner thinking about succession planning, or simply want to hear real insights on scaling a service-based business, this episode offers plenty of actionable takeaways.To Contact Mark: https://www.linkedin.com/in/markblacklee/

Step Back from Operations and Scale with Confidence (ft. Lloyd Thompson)
In this episode, Tom Griffiths speaks with Lloyd Thompson, founder of VirtualDOO and a seasoned fractional COO, about how small business owners can step out of daily operations and build more scalable, sellable companies.Lloyd shares how his team helps businesses (typically with 5–25 employees) by embedding part-time operators who bring structure, accountability, and clarity. He discusses how his approach begins with an operations assessment—reviewing a company’s vision, values, team structures, systems, and feedback loops—to identify where founders are stuck and how to replace their involvement with effective processes and people.Real-life examples highlight Lloyd’s broad experience across e-commerce, marketing agencies, and even field-based services like rope access. He explains the common pain points: operational chaos, unclear accountabilities, and business owners who struggle to delegate—especially around decision-making, sales, and key client relationships.A strong focus is placed on measurable improvements. Lloyd outlines how simple dashboards can track essential business metrics—starting with basics like revenue, profit, and cash—and how choosing the right KPIs avoids incentivizing the wrong behaviors.The conversation also explores exit readiness. Lloyd emphasizes that to sell a business successfully, it must function independently of the founder. His team often supports exit-focused owners by building systems and roles that transfer operational ownership.Finally, Lloyd breaks down his month-to-month engagement model, designed to deliver value quickly, train internal staff, or prepare the business for a full-time COO hire. It's all about enabling freedom and flexibility while ensuring sustainable growth.To Contact Lloyd: https://www.linkedin.com/in/lloydt/

How to Prepare Your Business for a Successful Exit (ft. Gareth Hawkins)
In this episode, Tom Griffiths speaks with Gareth Hawkins, co-founder of BizCrunch, about preparing small and medium-sized businesses for successful exits and the critical role this plays in the broader UK economy.Gareth shares his career journey—from growing a multi-business industrial group through acquisition and exiting to a Nordic holding company, to launching startups and investing in over 30 ventures. Now, with BizCrunch, he’s on a mission to digitally transform small business M&A and address the growing challenge of baby boomer-owned businesses lacking succession plans.The conversation explores the looming “economic continuity risk” posed by the potential closure of hundreds of thousands of UK businesses owned by retirement-age founders. Gareth highlights the disconnect between the number of business owners intending to sell and the very small number of successful exits each year. He points to misaligned valuations, poor preparation, and founder dependency as the primary reasons most businesses fail to sell.BizCrunch tackles this by streamlining the M&A process for both buyers and sellers. On the sell side, they offer tools and assessments to help owners get exit-ready—focusing on areas like operational independence, realistic valuations, and financial transparency. On the buy side, the platform connects acquisition entrepreneurs and investors with off-market, seller-verified opportunities, supported by a more cost-effective and efficient transaction process.Gareth also shares practical advice for business owners on when and how to start preparing for an exit, including leveraging AI tools to document internal knowledge and ensuring at least 2–3 years of clean, credible financials.This episode is a must-listen for anyone considering buying or selling a business in the next few years.To Contact Gareth: https://www.linkedin.com/in/gareth-hawkins/

Unlocking R&D Tax Relief Without Compromising Compliance (ft. Peter Clark)
In this episode, Tom Griffiths sits down with Peter Clark, co-founder of RCK Partners, to demystify the often misunderstood world of R&D tax relief. RCK Partners is a specialist consultancy focused on helping companies access tax incentives—most notably R&D tax credits—while maintaining rigorous compliance standards.Peter kicks off with an overview of RCK’s core services, which span R&D tax relief, capital allowances, land remediation relief, business rates, and the Patent Box regime. While R&D credits remain the primary focus, Peter explains how recent legislative changes are reshaping the landscape—particularly with the emergence of the new “MERGED” and “Enhanced R&D Intensive” schemes.Listeners gain a clear understanding of what qualifies as R&D, how businesses can benefit, and how claim values vary depending on company size and profitability. Peter also outlines the types of companies RCK typically serves—ranging from innovative SMEs to global multinationals—and how client profiles are shifting in response to government policy.A major highlight is RCK’s "compliance-first" philosophy. Peter details their unique framework for building robust claims, involving separate, independently incentivised compliance teams that rigorously review submissions before they go to HMRC.He walks through their bespoke, end-to-end client framework—from initial consultations and on-site interviews to the final submission of claims—emphasising the importance of accuracy, documentation, and peace of mind.The episode wraps up with a real-world client example, illustrating RCK’s comprehensive approach in practice. Peter reinforces why compliance is not just a requirement but a competitive advantage—providing clients with value, credibility, and, most importantly, reassurance.To Contact Peter: https://www.linkedin.com/in/peter-clark-65852b3b/

How to Spot Trouble Early and Avoid Insolvency (ft. Chris Worden)
In this episode, Tom Griffiths speaks with Chris Worden, founder of Director First Insolvency, to explore the often misunderstood world of insolvency, business turnaround, and director advisory services.Chris shares his personal journey into the field—starting with his own business failure triggered by sudden government policy changes and a £200k bad debt. His frustration with the lack of clear, empathetic advice from insolvency practitioners led him to reshape the industry from the inside out. Today, Director First is one of the UK’s top-rated insolvency support firms, known for providing no-nonsense, jargon-free guidance to struggling directors.The conversation highlights the key signs of insolvency—such as being unable to pay debts when due, a balance sheet with more liabilities than assets, or receiving legal actions like County Court Judgments or winding-up petitions. Chris explains when directors should seek help and how early intervention can dramatically change outcomes.They discuss common director misconceptions, particularly the over-reliance on year-end accounts, which Chris bluntly compares to a “chocolate tea cosy”—useless for day-to-day decision-making. Instead, he stresses the need for real-time financial insight and forward-looking cash flow forecasting.Chris also unpacks the difference between voluntary and compulsory liquidation, as well as how administration and "pre-pack" sales work in practice—balancing commercial outcomes, legal responsibilities, and director reputation.Whether you're a business owner dealing with creditor pressure, HMRC arrears, or just sensing things are heading in the wrong direction, this episode provides crucial insights. Chris and his team offer free advice to help directors understand their position and options—often resolving issues long before formal insolvency is needed.Contact Chris here: https://www.linkedin.com/in/chris-worden-01090b46/

How to Prepare Your Business for a Successful Exit (ft. Cliff Spolander)
In this episode, Tom sits down with Cliff Spolander, founder of Business by Design, to explore what it really takes to scale and successfully exit a business. With a background in the military and over 25 years of entrepreneurial experience—including buying, selling, franchising, and licensing businesses—Cliff brings real-world insights to a problem many business owners face: wanting to sell, but having an unsellable business.Cliff explains why up to 90% of businesses listed for sale never sell, and outlines a structured approach to help owners reverse that outcome. From evaluating business value and risk profiles, to improving systems, financials, and leadership structure, he shares how he helps clients build businesses that are both sellable and valuable.Key topics discussed:Why clean financials, clear reporting, and a simple cash flow forecast are critical for both growth and exitThe importance of removing owner dependency and preparing management to run the business independentlyHow to assess your wealth gap: the difference between what your business is worth now and what you need post-exitThe psychological side of selling: why business owners often sabotage good deals due to uncertainty about life after exitReal-world examples of deals that fell through—or succeeded—based on proper planning and clarityCliff’s approach to building a personalised “master action plan” using 90-day cycles to keep progress focused and manageableWhether you're five years or one year away from exiting your business, Cliff emphasizes that the best time to start planning is now.📩 Want to connect with Cliff or learn more? Visit businessbydesign.co.uk or find him on LinkedIn: https://www.linkedin.com/in/cliffspolander/

From Istanbul to London: Building a Premium Kitchen Brand (ft. Simon Ogilvie-Harris of Dwood Kitchens)
In this episode, we sit down with Simon Ogilvie-Harris, CCO of Dwood Kitchens UK, to explore how a multi-generational family business founded in Istanbul is expanding into the UK with a premium yet competitively priced kitchen offering. Simon shares his journey from leading consumer goods businesses to spearheading the UK arm of Dwood Kitchens and bringing high-end, custom kitchens to both private and commercial clients.Simon explains how Dwood’s unique value proposition—bespoke, high-quality kitchens manufactured in their own factory in Turkey—allows them to offer Italian- and German-level quality at significantly better prices. He dives into their flexible design-supply-fit model, highlighting how the company works with a range of partners, including interior designers, architects, property developers, and contractors.We explore real-world project examples, from a dream kitchen for a private client in Watford to multi-unit residential schemes in and outside the UK. Simon also shares how Dwood manages complex supply chains, finances, and cash flow across multiple markets while maintaining a customer-first approach.Looking ahead to 2025 and beyond, Simon discusses plans to open a London showroom, expand the UK team, and further grow their international project pipeline. He also highlights the importance of long-term relationship building in the property and construction sectors.Whether you're a homeowner looking for a premium kitchen, a contractor seeking a reliable supplier, or a developer working on large-scale projects, this episode offers valuable insights into what makes Dwood Kitchens stand out.Get in touch with Simon: https://www.linkedin.com/in/simon-ogilvie-harris-7b607514/

Getting Exit-Ready: How to Build a Business You Can Sell (ft. Lien de Pau, The Big Exit)
In this episode, Tom chats with Lien de Pau, founder and CEO of The Big Exit, about one of the most overlooked aspects of small business ownership—preparing your business for sale. Lien shares why the majority of businesses don’t sell, and what owners can do years in advance to increase their chances of not just selling, but achieving a big exit.Drawing on her own entrepreneurial journey and work with founders across industries, Lien breaks down the key steps to creating an exit-ready business. From understanding how buyers assess value to removing owner dependency, she explains why sellability depends on much more than just top-line revenue.Topics explored in this episode include:Why 9 out of 10 businesses listed for sale don’t actually sellThe importance of viewing your business as an asset, not just an income sourceHow to reduce owner dependence to make your business more attractive to buyersWhat “maintenance” means—from clean financials to documented systemsCommon mistakes that cause deals to fall through during due diligenceHow to balance short-term profitability with long-term exit valueLien also introduces her Seven-Figure Exit Program, designed to help business owners get a valuation, assess exit readiness, and build a personalised action plan for maximising their business value.Whether you’re planning to sell in one year or ten, this episode is packed with actionable insights to help you take control of your future and prepare for a successful exit.📩 Check the show notes for free tools, including Lien’s valuation calculator and exit readiness quiz, and links to connect with her directly: https://www.linkedin.com/in/liendepau/

Building a Health-Focused Business Empire through Acquisitions (ft. Ross Tomkins)
In this episode, Tom is joined by Ross Tomkins, physiotherapist turned serial entrepreneur, investor, and founder of Balmoral Partners. With over 20 acquisitions under his belt, Ross shares his journey from starting a physio practice in 2006 to building a healthcare-focused group of businesses spanning the UK, Australia, and beyond.Ross explains how his early career in the NHS shaped his approach to business and why he began acquiring small businesses as a strategic growth move. What started with physio practices expanded into medical supplies, health & safety, and domiciliary care — all aligned under the umbrella of improving health and wellbeing. Now, Ross is preparing for a new chapter as he relocates to the UAE to lead a newly launched international healthcare holding company.Topics explored in this episode include:Ross’s journey from clinician to multi-business owner and investorHow he leveraged horizontal and vertical acquisitions to expand his original businessThe creation of Balmoral Partners, a healthcare-leaning holding company aiming for 20–30 acquisitions globallyStructuring deals creatively based on each opportunity—ranging from full buyouts to minority stakesPost-acquisition integration, why it’s the hardest part, and how to build businesses that thrive independentlyThe importance of health and mindset in entrepreneurship, and how Ross supports business owners through his mentoring communityRoss also discusses the realities of no-money-down deals, the importance of understanding business fundamentals, and why sustainable success is rooted in strong personal foundations.Whether you’re looking to scale your business, get into acquisitions, or simply become a better version of yourself, this episode is packed with grounded insights and practical advice.📩 Check the show notes to connect with Ross, learn more about his mentoring group, or explore opportunities with Balmoral Partners: https://www.linkedin.com/in/ross-tomkins-9a199747/

Designing a Financial Future That Works for You (ft. Kris Amliwala, Chartered Financial Planner)
In this episode, we’re joined by Kris Amliwala, Chartered Financial Planner and Registered Life Planner at Designer Wealth. Chris shares how he blends technical expertise with life planning principles to help clients design a financial future that aligns with their goals, values, and lifestyle.Kris explains his journey from pharmaceutical sciences into financial planning and how a life-first approach is central to the way he works. Rather than starting with products, Kris begins by understanding what clients want from life, then builds a financial plan to help them get there—whether it’s a stress-free retirement or more time with family now.He shares insightful real-world examples, including a business-owning couple in their 50s who sold their company to gain financial freedom, and a 30-something digital nomad using clever tax and investment strategies to grow wealth while living abroad.We explore important topics like:Cash flow forecasting from now to age 100Tax-efficient extraction of profits from a businessUsing pensions and VCTs to reduce tax and build personal wealthPlanning for a business exit, even if that’s years awayKris also highlights a common pitfall: business owners relying solely on their business as a retirement plan. He outlines how to shift that mindset and start building personal wealth outside the business.If you’re a business owner wondering if you’re financially on track—or how to become financially free while still enjoying life—this episode is packed with practical advice.Get in touch with Kris: https://www.linkedin.com/in/krisamliwala/

Navigating the Legal Landscape for Small Businesses (ft Craig Kelly)
In this episode, we’re joined by Craig Kelly, a corporate commercial solicitor at Aquabridge Law, who shares his expertise on guiding business owners through the legal complexities of running a business—from start-up to exit.Craig discusses key areas where businesses often leave themselves vulnerable, such as operating without shareholder agreements or failing to protect intellectual property. Using real-world examples, he illustrates the pitfalls of not having proper legal safeguards in place. From disputes between business partners to the risks of deferred consideration during business sales, Craig emphasizes the importance of foresight and preparation.Listeners will gain a deeper understanding of critical legal documents like shareholder agreements, heads of terms, and share purchase agreements. Craig explains their purpose, how they protect business owners, and the risks of neglecting them, including potential breaches of warranty that can result in significant financial and reputational damage.Craig also highlights the importance of intellectual property protection, recounting a cautionary tale of a business forced to rebrand after failing to secure its trademark. He provides practical advice for small business owners on ensuring their ventures are legally sound, including tips on managing disputes, securing payments, and preparing for a sale.Whether you’re a business owner or simply interested in learning how legal structures can safeguard a company, this episode is packed with actionable insights. Check the show notes for Craig’s contact information if you’d like to discuss your legal needs further.

Building Trust in the Used Car Market (ft. Ashley Winston)
In this episode, we sit down with Ashley Winston, founder of Palmdale Car Finders, a company revolutionising the used car buying experience. Ashley shares his entrepreneurial journey, from starting his business in a spare bedroom to running a thriving company offering tailored car-buying solutions for clients across all budgets.We explore Palmdale’s innovative business model, including their five-tier service packages ranging from a free downloadable guide to premium concierge services for luxury car purchases. Ashley explains how these offerings ensure clients are supported, no matter their budget, while challenging the industry’s poor customer service standards.Ashley dives into horror stories from the used car market, illustrating the importance of professional expertise when navigating high-stakes purchases. He also offers valuable advice for buyers, emphasizing emotional detachment to avoid costly mistakes.The conversation touches on scaling challenges, with Ashley outlining Palmdale’s ambitious goal to grow tenfold in three years. He explains their strategy of building "pods" of service teams, supported by a strong focus on marketing and business partnerships, particularly in B2B channels like concierge services and global mobility providers.If you’re a car buyer, business professional, or simply interested in the behind-the-scenes of scaling a niche service, this episode is packed with insights. Don’t forget to check the show notes for links to Palmdale’s free guide and consultation call offer.

Mastering SME M&A (ft. Al Zucker)
In this episode, we’re joined by Al Zucker, an experienced M&A lawyer and entrepreneur, who shares invaluable insights into buying and selling small and medium-sized enterprises (SMEs). With over a decade of experience in large-cap transactions, venture-backed e-commerce growth, and now acquiring businesses in manufacturing and engineering, Al provides a unique perspective on the complexities of SME transactions.Key Takeaways:The Challenges of Selling SMEs:SMEs are notoriously difficult to sell, with most deals never reaching completion.Organisation and preparation are critical for overcoming buyer concerns, such as dependence on key relationships or poor documentation practices.Exit Readiness:Al emphasises the importance of addressing legal and financial risks early.Tips include building a data room in advance, ensuring compliance across contracts, intellectual property, and leases, and mitigating risks to boost valuation.Building Trust:Unlike large-cap deals, trust between the buyer and seller is paramount in SME transactions.Al shares strategies for fostering transparency, such as regular performance updates during earn-out agreements to maintain goodwill.Legal Protections:Understanding tools like warranties, indemnities, and tax covenants is essential to navigating risks during due diligence and post-completion.The Right Team for a Sale:Sellers should assemble a team including a financial advisor, experienced M&A lawyer, tax advisor, and potentially a fractional CFO to ensure smooth execution.Whether you’re a business owner preparing for a sale or an aspiring acquirer, this episode offers actionable advice for navigating the M&A landscape. If you’re ready to take the next step, Al specialises in deals for businesses with enterprise values under £100 million, particularly in the £5-25 million range.

Navigating the Complexities of Commercial Finance (ft. Mike Deacon)
Mike Deacon, a seasoned veteran in the world of commercial finance, shares his insights on the evolving landscape of business funding. With over 47 years of experience, Mike has witnessed the industry's transformation and now co-authors a book that delves into the journeys of 21 diverse business leaders.In this engaging conversation, Mike discusses his own career path, from working for major banks to founding his own successful consultancy. He emphasizes the importance of being proactive and well-prepared when seeking financing, highlighting the need for businesses to have their financial affairs in order.Mike's expertise extends beyond traditional lending, as he explores the rise of innovative non-bank lenders and the impact of technology on the industry. He also shares valuable insights on navigating the complexities of government-backed schemes and the art of matching the right borrower with the right lender.Whether you're a small business owner or a seasoned entrepreneur, Mike's insights offer a unique perspective on the ever-evolving world of commercial finance. Connect with him on LinkedIn to learn more about his expertise and the upcoming book launch.

Scaling Success: Transforming a Facilities Management Business (ft. Mike Floyd)
In this episode, we’re joined by Mike Floyd, CEO of Lovett's Group, who shares his journey from working in global facilities management to acquiring and transforming a catering engineering company into a dynamic facilities management business. With over 30 years of experience in the industry, Mike offers invaluable insights into business growth, culture, and sustainability.Mike discusses his transition from managing multimillion-pound contracts in corporate environments to taking ownership of a smaller business. He reveals the challenges of inheriting a company with limited governance and the steps he took to implement robust financial controls, employee contracts, and a clear growth strategy. Starting from a "back of a napkin" operation, Mike has more than doubled the company’s size and headcount while positioning it as a competitive force in the Scottish facilities management market.The conversation delves into key strategies for scaling a business, including focusing on core contracts, improving customer relationships, and ensuring a strong cash flow. Mike highlights the importance of building a team culture that prioritizes consistent service delivery and developing internal talent to meet evolving business needs.Listeners will gain actionable advice on:Turning around loss-making businesses by targeting profitable contracts and shedding unproductive ones.The critical role of cash flow in business sustainability.Building long-term success through reputation, trust, and client relationships.Mike also shares his vision for Lovett's Group, aiming to establish it as one of the largest privately-owned facilities management companies in Scotland. Whether you’re a business owner or aspiring leader, this episode is filled with practical insights and inspiration.