Season 1 · Episode 19
EP 18: Live Chat will Boost Sales and Average Order Value - Joel Feldman, Co-Founder Proonto
How can online retailers drive up both Average Order Value (AOV) and Sales Conversions with Pre-Sales Live Chat? How can online retailers use and leverage firsthand feedback from shoppers through live chat? Should you be using video live chat? My guest on
2X eCommerce Podcast · Kunle Campbell
May 19, 201546m 51s
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Show Notes
How can online retailers drive up both Average Order Value (AOV) and Sales Conversions with Pre-Sales Live Chat?
How can online retailers use and leverage firsthand feedback from shoppers through live chat?
Should you be using video live chat?
My guest on today’s show Joel Feldman, a Co-Founder of Proonto (https://proonto.com/): the first online marketplace that connects eCommerce websites with Sales Live Chat Experts, answers these questions and takes us through best practices for live-chat in a pre-sales eCommerce environment…stay tuned!
Crowdsourced/Outsourced Pre-sales Live-Chat Support for Growing eCommerce Startups
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Topics
salesecommerceconversionsonlineretailaverageordervaluelivechatconversionrateproontolivechatsupportecommerceconversions