2W Conversations

Unlock the secrets to successful technology adoption in organizations. In this episode, discover why buy-in is more than just a "yes," how to overcome resistance, and the critical roles that drive change—from executive sponsors to frontline users. Hear practical strategies, real-world analogies, and actionable tips for navigating ERP, AI, and managed services transitions. Perfect for leaders and change agents seeking to drive lasting impact and avoid common pitfalls.

Join Danielle and Rachel, 2W’s Microsoft Alliance Manager, for a candid conversation about what a Microsoft Alliance Manager really does—and how Rachel’s work makes a real impact for our clients.

Kinetic Custom Cloud. Powered by 2W Tech, Sold by Epicor, and Built on Microsoft Azure for Enterprise-Grade Security and Reliability. Join Danielle as she sits down with Tom, CTO at 2W Technologies, INC., as he describes a new cloud offering for your Epicor ERP, Custom Cloud. They discuss the recent Epicor announcement regarding the future release of 2028.1, being the final on-prem release that will include new features and updates, and the options customers have: 1) Remain on-prem and receive active support through 2029, then transition to sustaining support with limited technical and application assistance. 2) Migrate to Epicor SaaS 3) Migrate to a Custom Cloud environment. Reach out to us to start your migration plan, or with any questions! [email protected] / (262) 686 5070 / 2WTech.com ----- 2W Conversations is a collection of conversations where we dive deep into popular tech topics. We bring together the brightest minds from inside and outside of 2W Technologies, INC. Our experts share their knowledge, insights, and experience in areas such as Azure, Business Intelligence, Modern Workplace solutions, and Epicor Kinetic ERP systems. Find us wherever you listen to your podcasts.

Join Danielle as she sits down with Robb Marr, Director of Corporate IT at DNP Imaging America, to discuss the challenges and strategies behind integrating acquisitions, modernizing IT infrastructure, and balancing security with innovation. Robb shares insights on ERP integration, automation initiatives, managing evolving technology expectations, and the importance of transparency and partnership in IT leadership.

In this episode, Mark, our President & CEO, takes us behind the scenes of how our latest webinar series, Modern Shop Floor, came to life. Discover the inspiration, planning, and vision that drove the creation of this innovative series, designed to empower manufacturers with actionable strategies and insights to thrive in today’s ever-evolving shop floor environment. Tune in now to get an exclusive look at the journey from idea to execution! P.S. Watch the webinar series here: https://2wtech.com/resource/modern-shop-floor-series-s1-building-the-foundation-with-it-infrastructure/

In the spirit of Halloween and Cybersecurity Awareness Month, I brought in some people who have seen it all! Jared, Alex, Tom, and Mark sit down and share their IT horror stories. It's the perfect mix of experiences from their personal life and past clients. This episode is packed with real-life IT horror stories, technical mishaps, and lessons learned. The team shares unforgettable anecdotes—from catastrophic data loss and ransomware close calls to servers stored in showers and lunchrooms, and network outages caused by painters and old microwaves. Hear how poor planning, ignoring backups, and skipping MFA led to expensive disasters, and get practical tips to avoid becoming the next cautionary tale. Whether you’re an IT pro or want to keep your business safe, this episode delivers expert advice, laughs, and a reminder: cybersecurity is everyone’s responsibility!

Join Danielle and Zach Eikenberry, CEO and co-founder of Hook Security, as they dive into cybersecurity awareness, phishing prevention, security training, and the impact of AI on modern cyber threats. Discover how humor, psychology, and innovative training methods are transforming security culture for managed service providers and small businesses. Perfect for IT leaders, MSPs, and anyone interested in the future of cybersecurity education. Connect with Zach: https://www.linkedin.com/in/zbey/ Learn more about Hook Security: https://www.hooksecurity.co/ Connect with 2W: https://linktr.ee/2wtech

In this episode of 2W Conversations, we delve into the intersection of Business Intelligence (BI) and Artificial Intelligence (AI) from an executive's perspective. Mark, our President & CEO, shares insights on how he leverages BI tools like Power BI to track key performance indicators, sales forecasts, and service level agreements. Discover the importance of data in decision-making and how real-time dashboards empower leadership to swiftly identify challenges. We also explore the practical applications of AI in enhancing research, content creation, and operational efficiency. Join us as we outline the evolving role of data-driven strategies in today's fast-paced business landscape and how they can transform organisational performance. Want to learn more? Watch this webinar: https://youtu.be/PdGCxvoLDsA

Explore practical AI and BI use cases in manufacturing, including quick ROI strategies, safety data sheet automation, Power BI for maintenance tracking, tribal knowledge consolidation, automated purchase order processing, review aggregation, and inventory management. Learn how AI-driven help desk bots, client portal integrations, and product configurators streamline operations, while Power BI templates enhance reporting, alerting, and legacy ERP data visualization. Discover actionable insights for improving efficiency, reducing human error, and leveraging data-driven decision-making in industrial environments. Want to learn more? Watch this webinar: https://youtu.be/PdGCxvoLDsA

Grab your morning coffee, afternoon tea, or late-night beer and listen in as Brad zooms out and discusses all things Microsoft Defender. Brad is our Modern Work Practice Manager, spending his days guiding organizations towards a modern, efficient, and collaborative workplace. Tune in to learn: What Microsoft Defender Includes What makes it different than other solutions How it protects your business Want to dive deeper? We have a webinar published on Microsoft Defender for Identity. Check it out here: https://youtu.be/nbebLpeB2DA Connect with Brad: Brad Chaney | LinkedInConnect with us: 2wtech | Instagram, Facebook | Linktree #TechnologyInBusiness #MicrosoftDefender #Cybersecurity

Unlocking AI: Practical Use Cases, Challenges, and Starting Small | Podcast EpisodeIn this episode, we sit down with two of our most popular guests to chat about Artificial Intelligence (AI) and its real-world applications for businesses. Whether you’re just getting started with AI or looking for practical ways to integrate it into your workflow, this conversation offers actionable insights and strategies.What You’ll Learn in This Episode:Why starting small with AI implementation is the key to success.Real-world use cases: From automating tasks to summarizing complex data.How AI tools like Copilot, Grok, and ResolveIQ are transforming productivity.The surprising advancements in AI-driven content creation and brand monitoring.Challenges businesses face when moving from AI pilot projects to production.Mentioned AI Tools:Copilot: Automating workflows and creating polished presentations.ResolveIQ: AI-driven task automation and customer sentiment analysis.Grok: Advanced reasoning and deep search capabilities from X (formerly Twitter).Adobe Firefly: Revolutionizing content creation through AI.Whether you're a tech enthusiast, a business leader, or someone curious about AI's practical potential, this episode is packed with insights to help you take the next step.Watch full webinar here: https://youtu.be/4-PWG1losys?Connect with us: https://linktr.ee/2wtech Connect with Mark: https://linktr.ee/MarkJamieson Connect with Tom: https://www.linkedin.com/in/tomgeairn/

In this discussion, we explore the importance of leadership during times of rapid growth. Alan, our COO at 2W Tech, speaks to the differences between leading mature companies and those in the early stages of growth. Key topics include: The significance of focusing on leadership to drive company growth. Strategies for defining and optimizing mature versus growing organizations. The role of hiring and empowering talent in dynamic environments. Creating a vision and fostering a culture of accountability and responsibility. Practical examples of implementing structure and allowing for failure to encourage learning and innovation. Join us to gain valuable insights into effective leadership practices that can help your company thrive in a competitive market. Connect with Alan: (18) Alan Winegar | LinkedIn Connect with us: 2wtech | Instagram, Facebook | Linktree

In this episode, we dive into the upcoming transition from classic screens to Kinetic screens within the Epicor ERP system, expected with the 2026.1 update. Our guest, Zack, who recently hosted a webinar on this topic, shares insights on the tools available for both on-premises and SaaS clients to manage their customizations and prepare for the transition. We discuss the importance of evaluating current customizations, the use of tools like the Unique Business Component Dashboard and ERP Analyzer, and the benefits of the Kinetic UI, including improved performance and enhanced security. Watch the full webinar here: https://youtu.be/sanDBnRhRoUKey Topics: Transition from classic to Kinetic screens Tools for managing customizations Benefits of Kinetic UI Steps for a smooth migration Importance of early preparation Connect with Zack: https://www.linkedin.com/in/zack-williams-268609b6/ Connect with us: https://linktr.ee/2wtech

Tune in for a fun and honest chat about what it's really like working with family. Our guests (Mark, Joan, and Alex) spill the beans on how they ended up working together at 2W Technologies and the ups and downs that come with it. From setting boundaries to keeping work and home life separate (or not!), they share how trust and communication play a big role in their success. Whether you work with family or just curious, this episode is packed with relatable stories and practical tips on balancing family ties with business goals!Connect with them:https://www.linkedin.com/in/joan-jamieson-507918125/https://www.linkedin.com/in/jamiesonmark/https://www.linkedin.com/in/alex-m-jamieson/Connect with us: https://linktr.ee/2wtech

Dive into the latest episode of 2W Conversations, where cybersecurity takes center stage! In this episode, we're joined by Alex, our solutions engineer, and Jared, a solution architect, to wrap up Cybersecurity Awareness Month with essential insights and practical tips. Discover how to spot phishing attempts, craft strong and unique passwords, and leverage multi-factor authentication to safeguard your digital world. Plus, learn why keeping your software updated is a crucial line of defense against cyber threats. Whether you're a cybersecurity novice or a seasoned pro, this discussion is packed with valuable advice to help you stay one step ahead of cybercriminals. Don't miss out on these expert tips that could save your business from potential cyber pitfalls.🔒 Topics Covered:Phishing Scams: How to Recognize and Avoid ThemThe Art of Crafting Secure PasswordsMulti-Factor Authentication: Your Second Layer of DefenseThe Importance of Regular Software Updates📅 Cybersecurity isn't just for October—it's an ongoing priority. Ensure your business remains secure all year round!👉 If you have any doubts or need assistance, reach out to us at 2W Tech. And don't forget to like, subscribe, and hit the bell for more insightful conversations on technology and cybersecurity!Connect with us: https://linktr.ee/2wtech #Cybersecurity #Phishing #PasswordSecurity #MFA #SoftwareUpdates #2WConversations #2WTech

Join us for this enlightening episode of 2W Conversations, where IT Supervisor Ryan from 2W and Sales Manager Paul from Western NRG delve into the vital topic of firewalls. With over 30 years of experience, Western NRG has established itself as a top-tier security firm focused on specialized solutions. In this episode, we unravel:The fundamental role of firewalls in network security. The evolution of cybersecurity and the importance of adapting to new threats. Insights on advanced threat protection features like DPI SSL and Capture Advanced Threat Protection.The conversation emphasizes a layered security approach, blending technology and user education to ensure robust defense against cyber threats. Don't miss this engaging discussion addressing how businesses can stay secure in an increasingly complex digital landscape.Listen to gain valuable insights that can help you enhance your organization’s security strategy!Learn more about Western NRG: https://www.westernnrg.com/total-internet-securityConnect with us: https://linktr.ee/2wtech

Welcome back to 2W Conversations! In this episode, Danielle hosts Joan and Colleen, key players in shaping the vibrant culture at 2W Technologies. We delve into the deeper aspects of company culture, beyond perks like free lunches and casual dress codes. Discover how core values, collaboration, and open communication drive engagement and productivity. Join us as we discuss: The importance of a supportive work environment How leadership fosters a culture of growth Strategies for maintaining culture amidst company growth Real examples of career progression within 2W Tune in for practical insights to enhance workplace culture, whether you're a new hire or a seasoned team member. Don't forget to like, share, and subscribe for more episodes! Click here to see our open positions: Recruitment (adp.com)

In this episode, you'll learn about: The fundamental differences between backups and DR. How cloud technology is revolutionizing data recovery processes. Real-world scenarios where robust DR plans saved businesses from catastrophic losses. The importance of regular DR testing and verification. Integrating cloud backups with traditional on-premises solutions. Future trends and innovations in the field of backups and disaster recovery. How modern DR solutions can make data recovery seamless and quick. The role of Axcient's technology in ensuring business continuity. Practical advice for MSPs and end-users on building a robust disaster recovery strategy. 👉 Bryce will be turning the tables and having Mark on as a guest on Axcient's MSP Experience Lounge on LinkedIn! Make sure to check it out: https://www.linkedin.com/events/mspxperiencelounge-thepowerofmi7226268056434417666/theater/ 🔔 Subscribe to our channel and hit the bell icon so you never miss an episode! 👍 If you find this episode helpful, give us a thumbs up and share it with your network! 💬 Stay connected with us: https://linktr.ee/2wtech Mark: ⁠https://linktr.ee/MarkJamieson Bryce: https://www.linkedin.com/in/bryceproberts/ Learn more about Axcient: https://axcient.com/ Have questions or comments? Drop them below! #Backups #DisasterRecovery #CloudTechnology #Axcient #2WTech #BusinessContinuity #DataSecurity #MSP #Podcast

Welcome back to another episode of 2W Conversations, the podcast where eavesdropping is highly encouraged! In this special episode, we sit down with Bill Curran, Senior Director of Information Technology at PNY Technologies. Join us as Bill shares his unique insights and the incredible journey of PNY's 7-year partnership with 2W Tech, culminating in their impressive migration to the cloud. What to Expect: The challenges and triumphs of upgrading from Epicor E9 to E10 Real-world examples of leveraging cloud-first strategies for business scalability The intricacies of managing on-premises to cloud migration The ongoing partnership and collaboration that keeps both PNY Technologies and 2W Tech ahead of the curve Don't miss out on this deep dive into cloud transformation, the future of enterprise IT, and how strategic partnerships drive technological excellence. Whether you're considering a move to the cloud or just seeking expert IT insights, this episode is packed with valuable information! 🔔 Subscribe to 2W Tech’s channel 👍 Like this episode if you found it helpful! 💬 Comment below with your thoughts or questions! 🔗 Stay connected: https://linktr.ee/2wtech Connect with Bill:   / bcurran   Stay tuned for more conversations with industry leaders and tech pioneers. If there's a specific area or guest you'd like to hear from, let us know! #CloudMigration #ITTransformation #Epicor #2WConversations #TechPodcast #CloudExcellence #DigitalTransformation #EnterpriseIT #PNYTechnologies #CloudFirst #Azure #TechLeadership #StrategicPartnership #ITInnovation

Welcome back to 2W Conversations, the podcast where eavesdropping is not just allowed but encouraged! 🎙️ In this episode, Danielle and her seasoned co-hosts Mark, Jon, and Keleen dive deep into the ever-relevant topic of meetings. From the nostalgic days of traditional in-person meetings to the modern digital age of virtual gatherings, we explore: The nuances of meeting etiquette in a virtual world The shift in dynamics when moving from physical rooms to virtual spaces Practical tips on maintaining engagement and professionalism during video calls Highlights include discussions on: Eye-contact challenges and the need for disciplined camera focus The importance of lighting and professional backgrounds How to effectively prepare and run meetings to keep them productive The benefits and quirky aspects of virtual meeting features like screen sharing and transcriptions Whether you're new to virtual meetings or a seasoned professional looking to optimize your approach, this episode offers valuable insights to help you navigate the digital meeting landscape. 🔗 Don't forget to like and subscribe for more engaging conversations! Connect with us: https://linktr.ee/2wtech Keleen: https://www.linkedin.com/in/keleen-kaye-20693b125/ Mark: https://www.linkedin.com/in/jamiesonmark/ Jon: https://www.linkedin.com/in/jon-dickey-56b12813/ #Podcast #2WConversations #VirtualMeetings #RemoteWork #MeetingEtiquette #VideoConferencing #WorkFromHome #Productivity #Professionalism #DigitalTransformation #BusinessPodcast #WFH #TeamCollaboration #TechPodcast