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Why Clients Come, Stay, and Leave

Why Clients Come, Stay, and Leave

2Bobs—with David C. Baker and Blair Enns

April 8, 202619m 43s

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Show Notes

David sees a lot of creative agencies making bad assumptions about their client relationships by not making the distinction between the reasons why clients come to them in the first place, why they choose to continue working with them as time passes, and then why they ultimately move on.

LINKS

"Distinguishing Between Why Clients Come, Stay, and Leave" by David C. Baker for punctuation.com

"The Waterfall of Differentiation" 2Bobs episode