
Episode 138
Designing Your Service Offerings
2Bobs—with David C. Baker and Blair Enns · 2Bobs - with David C. Baker and Blair Enns
May 25, 202229m 58s
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Show Notes
Does your list of service offerings look like a Cheesecake Factory menu? David identifies five hallmarks of poor service design along with five principles of effective service offering design.
Read the transcript and episode notes at http://2bobs.com/podcast/designing-your-service-offerings