ReThink Revealed - Ep4. Measure What Matters: The Techniques Powering ReThink’s Insights - Ed
Show Notes
Productivity specialist Ed unveils the science behind different types of studies that transform raw data into powerful insights for businesses seeking to optimise their operations.
• Activity studies break processes into elemental detail, identifying best practices and opportunities for simplification
• Efficiency studies use rated activity sampling to categorise tasks as value-add, essential non-value add, or non-value add
• Role studies follow specialists throughout their shift to determine how effectively their time is used
• MTM studies break movements down to microscopic detail with predetermined time values, ideal for revealing small improvements
• The right study depends on client needs, existing process knowledge, and desired outcomes
• Successful studies require proper timing, representative sampling, inquisitive analysts, and thorough scoping
• Real productivity insights often come from the frontline colleagues themselves during observation
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